AMX Modero X Series G5 MXT-2001-PAN Instruction Manual
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AMX Modero X Series G5 MXT-2001-PAN Instruction Manual

Modero x-series g5 touch panels
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I n s t r u c t i o n M a n u a l
Modero X-Series
G5 Touch Panels
MXT/D-2001-PAN - 20.3" Modero X Series G5 Panoramic Touch Panels
MXT/D-1901-PAN - 19.4" Modero X Series G5 Panoramic Touch Panels
MXT/D-1001-PAN - 10.1" Modero X Series G5 Touch Panels
MXT/D-701-PAN - 7" Modero X Series G5 Touch Panels
L a s t R e v is e d : 9 / 1 9 / 2 0 1 4
M o d e r o X S e r i e s G 5 T o u c h P a n e l s

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Summary of Contents for AMX Modero X Series G5 MXT-2001-PAN

  • Page 1 I n s t r u c t i o n M a n u a l Modero X-Series G5 Touch Panels MXT/D-2001-PAN - 20.3" Modero X Series G5 Panoramic Touch Panels MXT/D-1901-PAN - 19.4" Modero X Series G5 Panoramic Touch Panels MXT/D-1001-PAN - 10.1"...
  • Page 2 AMX is not responsible for products returned without a valid RMA number. AMX is not liable for any damages caused by its products or for the failure of its products to perform. This includes any lost profits, lost savings, incidental damages, or consequential damages.

  • Page 3: Table Of Contents

    Table of Contents Table of Contents Modero X Series G5 Touch Panels ..............1 Overview ........................1 Sleep Button ......................2 Powering On/Off X Series G5 Panels ................2 Configuration and Programming ................2 Bluetooth Support ....................3 NFC Support......................3 Active Video Windows - Limitations................
  • Page 4 Table of Contents Wiring a 12VDC Power Connection ..................30 Power via PoE ....................... 31 Ethernet Cable Installation and Modification................31 Installing Wall-Mount (MXD) Panels ..............33 A Note About Wall and Rack Installation..............33 Installation Recommendations..................34 MXD-2001-PAN / MXD-1901-PAN Installation ............34 Installing the MXD-2001-PAN / MXD-1901-PAN Into a Wall.........
  • Page 5 Table of Contents Appendix: Troubleshooting ................67 Overview ........................ 67 Panel Doesn’t Respond To Touches ................67 Panel Isn’t Appearing In The Online Tree Tab ............... 67 Can’t Connect To a NetLinx Master ................67 Only One Modero Panel In My System Shows Up ............67 Modero X®...
  • Page 6 Table of Contents Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 7: Modero X Series G5 Touch Panels

    Modero X Series G5 Touch Panels Modero X Series G5 Touch Panels Overview The most elegant interface designed specifically for dedicated room control has been significantly enhanced to include a new G5 Graphic Engine to provide even faster and smoother animations and transitions, and we quadrupled the processing power with a new Quad Core Processor.

  • Page 8: Sleep Button

    To access the Settings menu, press and hold the Sleep button, and select Settings (FIG. 3). This opens the main Settings menu (FIG. 4): FIG. 4 Main Settings menu Information on the Settings menu, panel configuration, and programming is included in the Modero X Series G5 Programming Guide, available at www.amx.com. Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 9: Bluetooth Support

    Programming the Modero X Series G5 touch panels require the use of the latest versions of NetLinx Studio and TPDesign5, both available to download at www.amx.com. Bluetooth Support X Series G5 touch panels allow the use of Bluetooth keyboard and mouse combinations, using HID Profile v1.1. Using a keyboard and mouse with the device requires use of the MXA-BT Bluetooth USB Adapter (FG5968-19).

  • Page 10: Active Video Windows - Limitations

    Modero X Series G5 Touch Panels Active Video Windows - Limitations The following limitations apply to the display of active video windows on X Series G5 panels: The term "Active Video Windows" refers to any "window" on the touch panel (which could be a Page, Popup, Sub-Page or Button) that is displaying active video content.

  • Page 11: Mxt/D-2001-Pan - 20.3" X Series G5 Panels

    • Full-On: 35 W (12 VDC, 2.9 A) • Standby: 7 W (12 VDC, 0.6 A) EXTERNAL POWER Requires one of these AMX power sources (not included): SUPPLY REQUIRED • PSN4.4 Power Supply, 4.4 A, 3.5 mm Phoenix, 13.5 VDC (FG423-45) •...
  • Page 12 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...

  • Page 13: Mxd-2001-Pan (Wall-Mount - Landscape/Portrait)

    MXT/D-2001-PAN - 20.3" X Series G5 Panels MXT-2001-PAN Specifications (Cont.) ENVIRONMENTAL • Temperature (Operating): 32° F to 104° F (0° C to 40° C) • Temperature (Storage): 4° F to 140° F (-20° C to 60° C) • Humidity (Operating): 20% to 85% RH •...

  • Page 14: Mxd-2001-Pan Specifications

    • Full-On: 35 W (12 VDC, 2.9 A) • Standby: 7 W (12 VDC, 0.6 A) EXTERNAL POWER Requires one of these AMX power sources (not included): SUPPLY REQUIRED • PSN4.4 Power Supply, 4.4 A, 3.5 mm Phoenix, 13.5 VDC (FG423-45) •...
  • Page 15 • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED APPLICATIONS • Viewer Applications*: PDF, JPEG, BMP, PNG, TIFF, GIF •...
  • Page 16 MXT/D-2001-PAN - 20.3" X Series G5 Panels MXD-2001-PAN Specifications (Cont.) OPTIONAL ACCESSORIES • MXA-RMK-20 Modero X Series Rack Mount Kit (FG5969-60) • MXA-FMK-20 Flush Mount Kit for 20.3" Modero X Series Wall Mount Touch Panels (FG5968-68) • MXA-MP, Modero X/S Series Multi Preview (FG5968-20) •...

  • Page 17: Mxt/D-1901-Pan - 19.4" X Series G5 Panels

    • Full-On: 35 W (12 VDC, 2.9 A) • Standby: 7 W (12 VDC, 0.6 A) EXTERNAL POWER Requires one of these AMX power sources (not included): SUPPLY REQUIRED • PSN4.4 Power Supply, 4.4 A, 3.5 mm Phoenix, 13.5 VDC (FG423-45) •...
  • Page 18 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...

  • Page 19: Mxd-1901-Pan (Wall-Mount - Landscape/Portrait)

    MXT/D-1901-PAN - 19.4" X Series G5 Panels MXT-1901-PAN Specifications (Cont.) ENVIRONMENTAL • Temperature (Operating): 32° F to 104° F (0° C to 40° C) • Temperature (Storage): 4° F to 140° F (-20° C to 60° C) • Humidity (Operating): 20% to 85% RH •...

  • Page 20: Mxd-1901-Pan Specifications

    • Full-On: 35 W (12 VDC, 2.9 A) • Standby: 7 W (12 VDC, 0.6 A) EXTERNAL POWER Requires one of these AMX power sources (not included): SUPPLY REQUIRED • PSN4.4 Power Supply, 4.4 A, 3.5 mm Phoenix, 13.5 VDC (FG423-45) •...
  • Page 21 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...
  • Page 22 MXT/D-1901-PAN - 19.4" X Series G5 Panels MXD-1901-PAN Specifications (Cont.) OPTIONAL ACCESSORIES • MXA-FMK-19 Flush Mount Kit, 19.4" Modero X Wall Mount (FG5968-69) • MXA-RMK-19 Modero X Series Rack Mount Kit (FG5969-61) • MXA-MP, Modero X/S Series Multi Preview (FG5968-20) •...

  • Page 23: Mxt/D-1001 - 10.1" X Series G5 Panels

    • Shutdown: 1 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 24 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...

  • Page 25: Touch Panel Aspect Ratio

    MXT/D-1001 - 10.1" X Series G5 Panels MXT-1001 Specifications (Cont.) ENVIRONMENTAL • Temperature (Operating): 32° F to 104° F (0° C to 40° C) • Temperature (Storage): 4° F to 140° F (-20° C to 60° C) • Humidity (Operating): 20% to 85% RH •...

  • Page 26: Mxd-1001 Specifications

    • Shutdown: 1 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 27 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...

  • Page 28: Touch Panel Aspect Ratio

    MXT/D-1001 - 10.1" X Series G5 Panels MXD-1001 Specifications (Cont.) OPTIONAL ACCESSORIES • MXA-FMK-10, Flush Mount Kit, 10" Modero X Wall Mount (FG5969-62) • MXA-RMK-10, Modero X Series Rack Mount Kit (FG5969-62) • MXA-MP, Modero X/S Series Multi Preview (FG5968-20) •...

  • Page 29: Mxt/D-701 - 7" X Series G5 Panels

    • Shutdown: 1 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED: included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 30 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...

  • Page 31: Touch Panel Aspect Ratio

    MXT/D-701 - 7" X Series G5 Panels MXT-701 Specifications (Cont.) INCLUDED ACCESSORIES • MXA-USB-C, USB Port Cover Kit, Modero X/S Series Touch Panel (FG5968-18) • 3/4" Mini-Grommet (FG570-01) • MXA-CLK, Modero X/S Series Cleaning Kit (FG5968-16) OPTIONAL ACCESSORIES MXA-MP, Modero X/S Series Multi Preview (FG5968-20) MXA-MPL, Modero X/S Series Multi Preview Live (FG5968-10) PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) HPG-10-10K, 3/4"...

  • Page 32: Mxd-701 Specifications

    • Shutdown: 1 W • Start-Up Inrush Current: Not applicable due to PoE standard EXTERNAL POWER Optimal performance requires use of one of the following AMX PoE power supplies (not SUPPLY REQUIRED included): • PS-POE-AF-TC, PoE Injector, 802.3AF Compliant (FG423-83) •...
  • Page 33 • File Formats: WAV, MP3 (as part of touch panel file only - no USB storage) • Intercom*: Full Duplex VoIP, SIP v2.0 GRAPHICS ENGINE AMX G5: G5 enhanced feature set supporting multi-touch and gestures, scrolling, transitions, applications - See TPD5 Operations Guide for more information EMBEDDED •...

  • Page 34: Touch Panel Aspect Ratio

    MXT/D-701 - 7" X Series G5 Panels MXD-701 Specifications (Cont.) OPTIONAL ACCESSORIES • MXA-FMK-07 Flush Mount Kit, 7" Modero X Wall Mount (FG5968-71) • MXA-RMK-07 Modero X Series Rack Mount Kit (FG5969-63) • MXA-MP, Modero X/S Series Multi Preview (FG5968-20) •...

  • Page 35: Installing Tabletop (Mxt) Panels

    MXT-2001-PAN MXT-1901-PAN are available to download from www.amx.com. Connector Locations - MXT-2001-PAN / MXT-1901-PAN Two Type A USB ports are located on the rear right corner of the panel (FIG. 14). USB peripherals (i.e. mouse, keyboard) may be connected to either of the two USB ports on the rear of the device. Updates to the device’s firmware can also made via the USB ports (see Upgrading Firmware via USB Flash Drive on page 57 for details).

  • Page 36: Mxt-1001 / Mxt-701

    Detailed specifications drawings for the MXT-1001 MXT-701 are available to download from www.amx.com. Connector Locations - MXT-1001/MXT-701 Two Type A USB ports are located on the rear right corner of the panel (FIG. 17). USB peripherals (i.e. mouse, keyboard) may be connected to either of the two USB ports on the rear of the device. Updates to the device’s firmware can also made via the USB ports (see Upgrading Firmware via USB Flash Drive on page 57 for details).

  • Page 37: Power Via Poe

    Power via PoE Power for the MXT-1001 and MXT-701 is supplied via PoE (Power Over Ethernet ), utilizing an AMX-certified, capacitive touch-compliant PoE injector such as the PS-POE-AT High Power PoE Injector (FG423-81) or other approved AMX PoE power source.
  • Page 38 Installing Tabletop (MXT) Panels Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 39: Installing Wall-Mount (Mxd) Panels

    FIG. 20 shows an AMX device installed in a wall with a filled volume (such as with insulation or concrete), as well as with a closed volume (such as between studs in an otherwise finished wall). The diagram shows how heat generated by the device or other devices may have no way to escape, and may build up to levels that may affect device operation.

  • Page 40: Installation Recommendations

    MXD-2001-PAN MXD-1901-PAN are available to download from www.amx.com. MXD-2001-PAN and MXD-1901-PAN panels may be installed directly into a solid surface, using either solid surface screws or the included locking tabs for different mounting options. Once installed, the panel is contained within a clear outer housing known as the Backbox (FIG. 22). This Backbox is removed when installing the device into a wall or when using the optional Rough-In Box accessory (FG039-15).

  • Page 41: Mxd-2001-Pan Dimensions

    MXD-2001-PAN Dimensions FIG. 24 provides dimensions for the MXD-2001-PAN: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 24 MXD-2001-PAN - Dimensions Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 42: Mxd-1901-Pan Dimensions

    FIG. 25 provides dimensions for the MXD-1901-PAN: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 25 MXD-1901-PAN - Dimensions In order to ensure a stable installation, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches (2.22cm).

  • Page 43: Installing The Backbox

    Portrait panels, except for the vertical orientation. Additional detailed installation and product drawings (for both Landscape and Portrait panels) are available to view/download at www.amx.com FIG. 27 MXD-2001-PAN-L Installation Dimensions (side view) Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 44: Mxd-1901-Pan Installation Dimensions

    Portrait panels, except for the vertical orientation. Additional detailed installation and product drawings (for both Landscape and Portrait panels) are available to view/download at www.amx.com FIG. 29 MXD-1901-PAN-L Installation Dimensions (side view) Since the cutout for the Backbox is off-center from the edges of the touch panel, use the included Installation Template to ensure proper placement.
  • Page 45 Routing As Needed placement (optional) Note: Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 30 MXD-1901-PAN Backbox installation (Landscape) Remove any knockouts as needed on either long dimension of the Backbox to facilitate incoming wiring and pull the wiring through the resultant holes.
  • Page 46 Installing Wall-Mount (MXD) Panels  The Backbox is clear to allow visual confirmation that the tabs have been extended and are gripping the wall, as well as in assisting with removal if necessary.  For additional strength, #4 mounting screws (not included) may be secured through circular holes located at the left and right sides of the MXD-2001-PAN (see FIG.

  • Page 47: Power Via 12 Vdc

    6X 4-40 X 1/4" LONG FLAT HEAD TORQUE TO 5±.2 IN LBS Note: Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 32 MXD-1901-PAN installation (Landscape) When installing the panel, do NOT press on or near the center of the panel. Too much stress at the center may damage the touch screen surface.

  • Page 48: Wiring A 12Vdc Power Connection

    Installing Wall-Mount (MXD) Panels Wiring a 12VDC Power Connection To use the 2-pin 3.5 mm captive wire connector with a 12 VDC-compliant power supply, the incoming PWR and GND wires from the external source must be connected to their corresponding locations on the connector (FIG. 33). The connector uses locking screws to insure a connection to the device, so make sure to insert and tighten the screws before applying power.

  • Page 49: Mxd-1001 / Mxd-701 Installation

    Backbox. Be careful not to pull on the cables or connectors. To reattach the panel to its Backbox, repeat the installation procedure. For further information, refer to the video available at www.amx.com (go to Newsroom > Videos > Touch Panels).

  • Page 50: Installing The Mxd-1001 / Mxd-701 Into A Wall

    Installing Wall-Mount (MXD) Panels Installing the MXD-1001 / MXD-701 Into a Wall The Backbox has locking tabs to lock the Backbox to the wall - there are four on the MXD-1001 and two on the MXD-701 (FIG. 36). Locking tabs (X4) Backbox knockouts (X4) Backbox knockouts (X4) Locking tabs (X2)

  • Page 51: Mxd-1001 Dimensions

    MXD-1001 Dimensions FIG. 37 provides dimensions for the MXD-1001: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 37 MXD-1001 - Dimensions Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 52: Mxd-701 Dimensions

    FIG. 37 provides dimensions for the MXD-701: Notes: Dimensions in parenthesis are in millimeters Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 38 MXD-701 - Dimensions In order to ensure a stable installation, the thickness of the wall material must be a minimum of .50 inches (1.27cm) and a maximum of .875 inches (2.22cm).

  • Page 53: Installing The Backbox

    Portrait panels, except for the vertical orientation. Additional detailed installation and product drawings (for both Landscape and Portrait panels) are available to view/download at www.amx.com FIG. 40 MXD-1001 Installation Dimensions (side view) Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 54: Mxd-701 Installation Dimensions

    Portrait panels, except for the vertical orientation. Additional detailed installation and product drawings (for both Landscape and Portrait panels) are available to view/download at www.amx.com FIG. 42 MXD-701 Installation Dimensions (side view) Use the included Installation Template to ensure proper placement.
  • Page 55 .31 [12.0] to .98 [.25.0] 4X Knock-Outs Remove for Cable Routing as Needed #4 Screws Note: Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 43 MXD-1001 Backbox Installation (Landscape) Modero X® Series G5 Touch Panels Instruction Manual...
  • Page 56 Routing as Needed #4 Screws Note: Additional detailed installation and product drawings are available to view/download at www.amx.com FIG. 44 MXD-701 Backbox Installation (Landscape) Remove any knockouts as needed on either long dimension of the Backbox to facilitate incoming wiring and pull the wiring through the resultant holes.
  • Page 57 Installing Wall-Mount (MXD) Panels Attach the Ethernet cable and gently push the connection back under the cover. Refer to the Power via PoE section on page 52 for details on PoE and Ethernet Cable Installation and Modification. Test the incoming wiring by attaching the panel connections to their terminal locations and applying power. Verify that the panel is receiving power and functioning properly to prevent repetition of the installation.

  • Page 58: Power Via Poe

    Installing Wall-Mount (MXD) Panels Power via PoE Power for the MXD-1001 and MXD-701 is supplied via PoE (Power Over Ethernet ), utilizing an AMX-certified, capacitive touch-compliant PoE injector such as the PS-POE-AT High Power PoE Injector (FG423-81) or other approved AMX PoE power source.

  • Page 59: Uninstalling The Mxd-1001

    Installing Wall-Mount (MXD) Panels Uninstalling the MXD-1001 The MXD-1001 is held in place via latch hooks and clips in the Backbox. In certain circumstances, such as firmware updates or other maintenance that requires accessing the device’s USB or Micro-USB ports, the device may need to be removed from the Backbox. The clips that lock down the MXD-1001’s bottom edge (Landscape) or right edge (Portrait) may be unlatched in order to remove the device from the mounting surface.

  • Page 60: Uninstalling The Mxd-701

    Installing Wall-Mount (MXD) Panels To reattach the panel to its Backbox, repeat the installation procedure. For further information, refer to the video available at www.amx.com (go to Newsroom > Videos > Touch Panels). Uninstalling the MXD-701 The MXD-701 is held in place to the Backbox via latch hooks and clips on the Backbox.
  • Page 61 Backbox. Be careful not to pull on the cables or connectors. To reattach the panel to its Backbox, repeat the installation procedure. For further information, refer to the video available at www.amx.com (go to Newsroom > Videos > Touch Panels).
  • Page 62 Installing Wall-Mount (MXD) Panels Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 63: Upgrading Firmware

    Overview The latest firmware (*.kit) file for each panel is available to download from www.amx.com. To download firmware files, go to the catalog page for your panel type, and click the link under "Firmware Files" on the right side of the catalog page.

  • Page 64: Removing All Data From The Touch Panel

    Upgrading Firmware Removing All Data From The Touch Panel To reset the touch panel to its factory defaults and remove all data stored in the device: From the Reset & Update menu, select Factory Data Reset to open the Factory Data Reset window (FIG. 52). FIG.

  • Page 65: Resetting To Factory-Installed Firmware

    Upgrading Firmware Resetting to Factory-Installed Firmware In certain circumstances, it may be necessary to uninstall the current firmware on a touch panel and return the panel to its original factory default firmware. To reset the touch panel to its original factory firmware: From the Reset and Update menu, select Update Firmware to open the Firmware Update window (FIG.

  • Page 66: Installing Previous Firmware

    To install new firmware to the touch panel from an external disk via the Settings menu: Download the latest Modero X Series G5 touch panel firmware from www.amx.com and save it to a USB stick or other external drive with USB capability.

  • Page 67: Installing Touch Panel Pages From An External Disk

    Update Progress display For more information on updating firmware for your touch panel, please refer to the Modero X Series G5 Programming Guide, available at www.amx.com. Installing Touch Panel Pages From an External Disk TPDesign5 page files may be loaded onto a touch panel, both via TPDesign5 and through files saved to a USB-enabled external drive.To load TPD5 pages via USB:...

  • Page 68: Removing User Pages From A Touch Panel

    Upgrading Firmware FIG. 59 TPDesign5 File Browser window Select the files, and press OK. The pages will be uploaded to the touch panel. Removing User Pages From a Touch Panel In order to remove user pages from a Modero X Series G5 touch panel: From the Reset and Update menu, select Remove User Pages to open the Remove User Pages window (FIG.

  • Page 69: Upgrading Firmware Via Netlinx Studio (V3.4 Or Higher)

    Upgrading Firmware Upgrading Firmware Via NetLinx Studio (v3.4 or Higher) G5 touch panels use an Ethernet connection for programming, firmware updates, and touch panel file transfer via NetLinx Studio. If you have access to the panel’s network, you may transfer files directly to the panel through NetLinx Studio.
  • Page 70 Upgrading Firmware FIG. 62 NetLinx Studio v3.4 or higher - Send To NetLinx Device dialog - G5 Firmware file sample Click Send to initiate the firmware file transfer. The progress of the transfer is indicated in the progress bars The Panel will display the Message "Updating System Files", then restart itself. The Installing System Update page will be displayed on the panel until the firmware upgrade process is complete.
  • Page 71 Upgrading Firmware File Size Time Required to Complete Transfer (legacy file transfer method) 0-150MB 10 - 15 minutes 150-200MB 15 - 20 minutes 200-250MB 20 - 25 minutes 250-300MB 25 - 30 minutes 300-350MB 30 - 35 minutes >350MB > 35 minutes ...
  • Page 72 Upgrading Firmware Modero X® Series G5 Touch Panels Instruction Manual...

  • Page 73: Panel Doesn't Respond To Touches

    Appendix: Troubleshooting Appendix: Troubleshooting Overview This section describes the solutions to possible hardware/firmware issues that could arise during the common operation of a Modero X Series G5 touch panel. Panel Doesn’t Respond To Touches Symptom: The device either does not respond to touches on the touch screen or does not register the touch as being in the correct area of the screen.
  • Page 74 It’s Your World - Take Control™ 3000 RESEARCH DRIVE, RICHARDSON, TX 75082 USA • 800.222.0193 • 469.624.8000 • 469-624-7153 fax • 800.932.6993 technical support • www.amx.com...

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Modero x series g5 mxd-2001-pan-pModero x series g5 mxd-1901-pan-lModero x series g5 mxt-1001Modero x series g5 mxd-2001-pan-lModero x series g5 mxd-1001-pModero x series g5mxd-1001-l ... Show all

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