Main Error Messages And Their Remedies - Konica Minolta bizhub 160f Service Manual

4. Malfunctions/Warning
4.3

Main Error Messages and Their Remedies

Message
*COMM.ERROR*
XXXX SERVER
*CANNOT CONNECT*
XXXX SERVER
*CANNOT GET IP*
XXXX SERVER
*DISCONNECT*
XXXX SERVER
*WRONG PASSWORD*
XXXX SERVER
*RECEIVE WRONG DATA*
*MEM.FULL/TX CANCEL*
*MEM.FULL/RX CANCEL*
XXXX SERVER
*FILE.FULL/TX CANCEL*
*FILE.FULL/RX CANCEL*
XXXX SERVER
*SERVER MEMORY FULL*
SMTP SERVER
*FTP SERVER ERROR*
10
Cause
Communication is not possible
because of some problem in the
machine or the condition of the net-
work or server.
A connection to the server cannot
be established.
The IP address could not be
assigned by the DNS or DHCP
server.
The connection to the server was
cut.
The password is incorrect, so the
machine could not log onto the
server.
An e-mail that cannot be printed by
this machine was received. (For a
file attachment in a format other
than TIFF-F)
While sending an e-mail, the size of
the data for the scanned image has
exceeded the capacity of the mem-
ory.
While receiving an e-mail, the size
of the data for the scanned image
has exceeded the capacity of the
memory.
While sending an e-mail, the maxi-
mum of number of managed mem-
ory file is used.
While receiving an e-mail, the max-
imum of number of managed mem-
ory file is used.
The memory of the SMTP server
has become full while sending an
e-mail.
While uploading scan data, the
data could not be correctly
uploaded to the FTP server.
Confidential – for internal use only, do not distribute
Field Service Ver. 1.0 Apr. 2005
Remedy
Check the transmission results.
Consult with the network admin-
istrator.
Check that the Ethernet cable is
correctly connected.
Check the "E-MAIL SETTING 1",
"E-MAIL SETTING 2" and "NET-
WORK SETTING" settings.
Consult with the network admin-
istrator.
Consult with the network admin-
istrator.
Consult with the network admin-
istrator.
For a POP3 server, check the "E-
MAIL SETTING 2" setting.
Consult with the network admin-
istrator.
Ask the sender to send a TIFF-F
file or text in the correct format.
Retrieve all received e-mail
stored in the memory.
Retrieve all received e-mail
stored in the memory.
Retrieve all received e-mail
stored in the memory.
Retrieve all received e-mail
stored in the memory.
Consult with the network admin-
istrator.
Please consult your network
administrator for details.