Troubleshooting; Fault Symptoms; Display Information - ASCOM d41 DECT Configuration Manual

Configuration Manual
Ascom d41 DECT Handset
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Troubleshooting

This section contains information on how to solve common operational problems, and
information on warnings you may receive.
Go through the following lists if you encounter any problems. If this checklist does not
solve the problem, contact the system administrator.
If other users have similar problems, there may be a system error.
7.1

Fault Symptoms

If any of the following Fault Symptoms occur, follow the instructions below.
Fault
The display stays dark
There is no ring signal
7.2

Display Information

The following error messages can be shown in the handset display:
Display shows
No access
No System.
The handset beeps once a
minute with a low tone
followed by a high tone
(during max 30 minutes). If
the vibrator is enabled, it
vibrates after the last beep.
SERVICE NEEDED
Parameters corrupt
Note: This display message is
only shown in English.
2010-01-28/ Ver. D
Probable cause
Low battery level or
faulty handset.
"Ringer off" icon is on, or
ringer volume is set to silent,
or faulty handset.
Probable cause
The handset is in range, but
has no access rights.
The handset is out of
coverage,
or faulty handset.
Faulty handset.
TD 92641GB
Action or comment
Charge the battery. If the
handset does not work after
charging, contact the system
administrator.
Press and hold the Mute key,
or increase volume (Settings
> Sound & Alerts > Volume)
or contact the system
administrator.
Action or comment
Switch off the handset and
then switch it on again. If this
does not work, contact the
system administrator.
The beeps can be stopped
with the mute button. Then
go into range.
Note: When re-entering the
coverage area it can take a
couple of minutes before the
handset automatically has
registered into the system.
If this does not work,
contact the system
administrator.
Select the reset option on the
middle soft key and upgrade
the handset's software to
version 3.0.0 or greater. If
this is not available or the
problem persists send the
handset for service.
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