Fujitsu iScanner fi-6010N Operator's Manual page 479

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Table of Contents

Alert Notifica-

Test e-mail could not be sent.

fi-6010N Network Scanner Operator's Guide

Try the following:

• Check if the computer con-

nected to the SMTP server is

running properly.

• Check if an e-mail can be sent

to the address from another per-

sonal computer in the network.

• By performing a ping test,

check if the SMTP server or the

network connection to the

SMTP server is working prop-

erly. If there is no response

from the SMTP server ping test,

check that the system network is

functioning normally by per-

forming an SMTP server ping

test from another machine in the

• If the system network is not

operating properly, refer to

"Failure to connect to a

server using its IP address"

for further solu-

• If the only the SMTP server

cannot connect to the net-

work, request the network

administrator to check that

the SMTP server and the

network connection to the

server are functioning nor-

Troubleshooting