Troubleshooting
Start-up Failure: PDT 3100
Problems are most frequently start-up failures. If cold booting the terminal does not start
the application successfully, either the application, the system software, or the system is
malfunctioning. If you can boot the system to command mode, try the following:
•
Use Program Loader to download a new version of the software to NVM. See
Chapter 2, Setting Up the Terminal
•
Use the Self Test to check whether system hardware is operational. The Self Test
procedure is described later in this chapter. After downloading new software, warm
boot the terminal as described in
Boot Failure Messages
During a cold boot, the system briefly displays a status line for each driver as it loads, in the
format:
The line shows a status value, usually 0, followed by the name and version number of the
driver. If the system halts at one of these lines and displays a status value other than 0, the
displayed device driver did not load properly.
If such a failure occurs, cold boot the terminal again. If this does not solve the problem, call
Symbol Customer Support.
More troubleshooting information is found in the documentation listed in the
Documents.
for instructions.
Booting a Terminal
0:Driver
#.##
Error Recovery and Troubleshooting
on page 4-5.
Related
5-5