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PDT 3100 Series Product Reference Guide
Spectrum24 Terminals (PDT 3142/3146)
The command mode troubleshooting procedures are not available to terminals operating in
a Spectrum24 network environment. Typical initialization and operating problems and
solutions for Spectrum24 terminals are listed in
Table 5-2. Troubleshooting Spectrum24 Terminals
Problem
Boot process fails
File transfer process
failed
Low Battery Message
Battery is dead
5-6
Explanation
Terminal is out of the AP's range. If you move the terminal during the
Boot server doesn't exist.
Boot server not configured for this
terminal.
Terminal is out of the AP's range. If you move the terminal during
File transfer host is not set up with
the boot file information or host is
not available.
Segments missing from file
transfer directory.
Battery is running low.
Battery was not replaced after
receiving low battery message or
terminal was left on for more than
24 hours.
Table
5-2.
boot process, it may be out range of
the AP and unable to complete the
process. Move back in range and
repeat the boot process.
Verify that boot server is operating.
Refer to the Spectrum24 NDK
documentation for more information.
download, it may be out range of the
AP and unable to complete the
download. Move back in range and
continue the download process.
Verify that all required files are
available on the file transfer host.
Check directory for all required files.
Place the terminal in a cradle and
recharge battery.
Connect terminal to charger and
recharge battery.
Power terminal off and replace battery.
Replace the battery.
Note: The terminal loses software
when power is lost. To reload software,
cold boot terminal and enter ESS Id
manually. Associate with AP and re-
acquire boot files as described in
Initiating Network Connection
3-7.
Action
on page
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