iPECS LIP-7004N Manual
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iPECS LIP-7004N Manual

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  • Page 1 LIP-7004N...

  • Page 2: Table Of Contents

    ................1 NTRODUCTION 1.1 General....................1 1.2 Feature Information ................1 1.3 Feature Groupings ................1 1.4 iPECS LIP-7004N Phone Description ..........2 2. R ..............3 ECEIVING CALLS 2.1 Answering a Call While Idle............... 3 2.2 Responding to a Call While Busy............4 2.3 Differential Ring Signals ..............
  • Page 3 LIP-7004N User Guide 4.4 Joining multiple people in a Conference ......... 20 4.4.1 Setting up a Conference Room..........20 4.5 Call Park: Placing a call on hold to Page ........21 5. L & R ......... 22 EAVING ESPONDING TO ESSAGES 5.1 Responding to a Station Message Waiting Indication.....

  • Page 4: Introduction

    Employing state of the art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 5: Ipecs Lip-7004N Phone Description

    LIP-7004N User Guide iPECS LIP-7004N Phone Description The iPECS LIP-7004N Phone incorporates the latest in VoIP technology and is intended for basic communications (ex., a lobby or limited use phone). Features are generally accessed using dial codes entered from the dial pad.

  • Page 6: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line button or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone.

  • Page 7: Responding To A Call While Busy

    LIP-7004N User Guide Responding to a Call While Busy While you are busy on another call, you may receive Muted Ring, Camp- On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.

  • Page 8: Differential Ring Signals

    When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory.

  • Page 9: Answering Calls To Other Stations

    LIP-7004N User Guide Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call. You may select to answer a call ringing at a specific station (Directed Call Pick-Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up).

  • Page 10: Forwarding Calls

    LIP-7004N User Guide Forwarding Calls 2.7.1 Forwarding calls to another station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Call Forward can be activated from your phone or from a different station (Call Forward, Remote).

  • Page 11: Forwarding Calls To An External Number

    LIP-7004N User Guide To deactivate Call Forward, Remote: • Lift the handset, • Press or dial 554, • Dial 0 (Remote Call Forward code), • Dial your Authorization Code (Station number & Password), • Press the # key. 2.7.2 Forwarding calls to an external number Forward calls to an external CO/IP destination;...

  • Page 12: Forwarding Callers To A Text Message

    • Replace the handset, return to idle. 2.7.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to callers. When calling your Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 13 LIP-7004N User Guide • Press , forward confirmed. HOLD SAVE To cancel activated Message: • Press the flashing button or dial 554, • Dial #. To program the Station Custom Message (00) at your station: • Press TRANS • Dial User Program feature code 52, •...

  • Page 14: Placing A Call

    LIP-7004N User Guide 3. Placing a call Internal Calls 3.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard.

  • Page 15: To Leave A Message Wait

    LIP-7004N User Guide OPERATION To Camp-On (wait off-hook) for a busy station: • Dial * and wait for an answer. To Callback (wait on-hook) for a busy station: • Press and hang-up. CALL BACK To make a Voice Over announcement to a busy station: •...

  • Page 16: External Calls

    3.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc.

  • Page 17: Waiting For The Next Available Co/Ip Line

    LIP-7004N User Guide 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free.

  • Page 18: To Temporarily Override Dialing Restrictions At A Phone

    LIP-7004N User Guide • Press HOLD SAVE 3.2.5 To temporarily override dialing restrictions at a phone Override the dialing restrictions at any phone by activating Walking COS. The Walking COS dialing restriction levels are applied for a single call only. For multiple calls, you will need to reactivate Walking COS or use button to regain outside dial tone.

  • Page 19: Using Automated Dialing

    SPEED 3.3.3 Using System Speed Dial Numbers The iPECS-100 the system has memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 & 600 systems have memory allocated for 3000 System Speed Dial numbers (bins 2000-4999). You may, if allowed, use the System Speed Dial to dial frequently called numbers.

  • Page 20: Using And Entering Station Speed Dial Numbers

    3.3.4 Using and Entering Station Speed Dial Numbers Each station in the iPECS-100 is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 48 digits. The iPECS-300 & 600 each support 100 Station Speed Dial numbers (bins (000-099).
  • Page 21 LIP-7004N User Guide OPERATION To place a call using Station Speed Dial: • Lift the handset, • Press SPEED • Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: •...

  • Page 22: Transfer, Conference & Other Call Handling

    You may override this Hold Preference by pressing the H button twice. The LEDs for buttons assigned CO/IP line flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold.

  • Page 23: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.

  • Page 24: Call Park: Placing A Call On Hold To Page

    Dial the Park Orbit code (601-610 for iPECS-100 or 601-619 for iPECS-300 & 600), • Return to idle. To retrieve a parked call: • Lift the handset, • Dial the Park Orbit code (601-610 for iPECS-100 or 601 for iPECS- 300 & 600).

  • Page 25: Leaving & Responding To Messages

    LIP-7004N User Guide 5. Leaving & Responding to Messages Your iPECS Phone allows you to send and receive several types of messages. These include a Station Message Waiting, and Voice Mail Message Waiting. Each of the message types is described in the following paragraphs and is accessed by dial codes or using a Flex button as described in the section on each message type.
  • Page 26 LIP-7004N User Guide • Dial the telephone number of a DISA CO line assigned for answer by the Auto Attendant, • Upon answer, dial # to receive the ‘Mail Box & Password’ prompt, • Dial the Mail Box and password to receive the ‘Number of Messages’...

  • Page 27: Remote System Access

    Calls to your iPECS Phone will ring your Mobile Phone and you can place calls using the resources of the iPECS. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 28 LIP-7004N User Guide • Dial the desired extension, the call is transferred and the mobile phone returns to idle, • NOTE—The mobile extension may reconnect to the transfer by pressing the # key.

  • Page 29: Miscellaneous Features

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when idle. MOH is played to callers placed on Hold.

  • Page 30: Push-To-Talk (Ptt) Page

    Dial the Meet-Me-Page code 544. Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned.

  • Page 31: Alarm/Door Bell

    • Dial Door Open code #* and contact number 1 to 4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).

  • Page 32: Hot Desk

    To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •...

  • Page 33: Working With Pbx, Centrex And Isdn Features

    When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain a dial tone from the CO line without relinquishing control of the CO line to place another call.

  • Page 34: Activating Isdn Caller Id Restriction

    User Guide 8.2.2 Activating ISDN Caller Id restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLI) restriction.

  • Page 35: Setting Features & Flex Buttons

    9. Setting Features & Flex buttons Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.

  • Page 36: Appendixa Flexible Numbering Plan

    LIP-7004N User Guide 10. Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark Intercom Call 100- 100- 1000- 1599 Internal Page Zone 501- 501- 501-535 Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2...
  • Page 37 LIP-7004N User Guide Feature iPECS- iPECS- iPECS- Remark Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display...
  • Page 38 LIP-7004N User Guide Feature iPECS- iPECS- iPECS- Remark VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) iPECS-300 Door Open (3rd Door ) & 600 Door Open (4th Door ) iPECS-300 &...

  • Page 39: Appendixb User Program Codes

    LIP-7004N User Guide 11. Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing iPECS LIP-7000 only 11 x Differential Ring, Intercom Select Ring Tone 1~8 12 x Differential Ring, CO/IP line Select Ring Tone 1~8 Select ICM Signal mode,...
  • Page 40 ATD I NTRUSION Assign Button Assign Button EYPAD ACILITY Assign Button OHVO Button Assignment iPECS LIP-7000 only PEED Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only LASH Button Assignment...
  • Page 41 LIP-7008D...
  • Page 42 TABLE OF CONTENTS 1. I ................... 1 NTRODUCTION 1.1 General......................1 1.2 Feature Information ..................1 1.3 Feature Groupings..................1 1.4 iPECS LIP-7008D Phone Description............2 PECS P LCD & S ............3 HONE PEAKERPHONE 2.1 LCD Operation....................3 2.2 Using the Speakerphone ................3 3.
  • Page 43 LIP-7008D User Guide 5.1 Call Transfer: Sending a call to a different destination ....... 21 5.2 Call Hold: Placing a call in a waiting state ..........21 5.3 Broker Call: Switching between two calls ........... 22 5.4 Joining Multiple People in a Conference ............ 22 5.4.1 Setting up &...

  • Page 44: Introduction

    Employing state of the art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 45: Ipecs Lip-7008D Phone Description

    It includes a 2-line 24-character per line LCD. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons. In the remainder of this User Guide, the Fixed or Flexible buttons are shown with a box surrounding the...

  • Page 46: Ipecs Phone Lcd & Speakerphone

    2. iPECS Phone LCD & Speakerphone LCD Operation The Liquid Crystal Display (LCD) of the iPECS LIP-7008D Phone has two lines of 24 characters each. The LCD is used to convey information to you. It provides date, time and station number display while idle. It...

  • Page 47: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line button or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone.

  • Page 48: Using Answering Machine Emulation (Ame)

    You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voice Mail. The AME feature is only available when using the iPECS integrated Voice Mail; a MUTE button are required.

  • Page 49: Differential Ring Signals

    When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory.

  • Page 50: Answering Calls At Night

    LIP-7008D User Guide Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may then answer these calls with Universal Night Answer (UNA). OPERATION To answer a call during Night mode ringing over an external bell: •...

  • Page 51: Forwarding Calls

    LIP-7008D User Guide To toggle DND ON and OFF: • Press the button. Forwarding Calls 3.8.1 Forwarding calls to another station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail.

  • Page 52: Forwarding Calls To An External Number

    LIP-7008D User Guide • Dial your Authorization Code (Station number & Password), • Dial the ‘type of forward’ code 1-4, • Dial the destination number. To deactivate Call Forward, Remote: • Lift the handset, • Press or dial 554, • Dial 0 (Remote Call Forward code), •...

  • Page 53: Forwarding Callers To A Text Message

    Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 54 LIP-7008D User Guide OPERATION To activate Custom or Pre-defined Message Forward: • Press TRANS • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, • Press , forward confirmed.

  • Page 55: Placing A Call

    LIP-7008D User Guide 4. Placing a call Internal Calls 4.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard.

  • Page 56: Leaving A Message Wait

    LIP-7008D User Guide OPERATION To Camp-On (wait off-hook) for a busy station: • Dial *, and wait for an answer. To Callback (wait on-hook) for a busy station: • Press and hang-up. CALL BACK To make a Voice Over announcement to a busy station: •...

  • Page 57: External Calls

    4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc.

  • Page 58: Waiting For The Next Available Co/Ip Line

    LIP-7008D User Guide 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free. OPERATION To activate a queue if the selected/dialed line is busy: •...

  • Page 59: Disabling Dialing From Your Phone

    LIP-7008D User Guide 4.2.4 Disabling dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will deny all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. OPERATION To activate Temporary COS: •...

  • Page 60: Using Automated Dialing

    4.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. For users of an iPECS Display Phone, the system will store the numbers dialed on the last ten calls.

  • Page 61: Using System Speed Dial Numbers

    4.3.4 Using and Entering Station Speed Dial Numbers Each station in the iPECS-100 is allocated memory for 20 Station Speed Dial numbers (bins 00-19) each up to 48 digits. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins 000-099). These numbers are entered at the user’s station and may include several...

  • Page 62: Using Dial By Name And Entering Your Name

    LIP-7008D User Guide Q – 11 A - 21 D - 31 Z – 12 B - 22 E - 32 . – 13 C - 23 F - 33 1 – 10 2 - 20 3 - 30 G – 41 J - 51 M - 61 H - 42...

  • Page 63: Acnr: To Retry A Busy External Number Until Answered

    LIP-7008D User Guide OPERATION To place a call using Dial by Name: • Press twice, SPEED • Dial the desired directory, 1: Intercom, 2: User Speed Dial, 3: System Speed Dial, the LCD displays the first two names, in alphabetical order, •...

  • Page 64: Transfer, Conference & Other Call Handling

    SAVE button twice. The LEDs for buttons assigned CO/IP line flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold.

  • Page 65: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.

  • Page 66: Setting Up & Joining A Conference Room

    LIP-7008D User Guide 5.4.1 Setting up & Joining a Conference Room In addition to establishing a Conference, up to 9 Conference Rooms can be set up including up to 24 parties when using a MCIM. When setting up a Conference Room, a password can be designated for invitees (internal and external parties) to use for accessing the established Conference Room.

  • Page 67: Call Park: Placing A Call On Hold To Page

    To retrieve a parked call: • Lift the handset, • Dial the Park Orbit code (601-610 for iPECS-100 or 601 to 619 for iPECS-300 & 600). Two-Way Record: Recording calls You may record an active external conversation in your Voice Mail Box.

  • Page 68: Leaving & Responding To Messages

    LIP-7008D User Guide 6. Leaving & Responding to Messages The iPECS Phone allows you to send and receive several types of messages. These are accessed via the Message Summary Display, and described in the following paragraphs: 1: ST—Station Message Wait, 2: CL—CLI Message Wait...

  • Page 69: Responding To A Cli Message Indication

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated Voice Mail module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages.

  • Page 70: Sending And Receiving Short Text Messages

    These messages will activate the button LED and are displayed on the iPECS CALL BACK Phone LCD. OPERATION To send an SMS message to another iPECS display phone user: • Press the button, TRANS •...
  • Page 71 LIP-7008D User Guide • Enter your message using 2 key strokes for each character, see section 4.3.4, • Press to send your message. HOLD SAVE To view your received Short text messages: • Press the flashing button, the LCD shows the Message CALL BACK Summary display, ST CL VS VM FS...

  • Page 72: Remote System Access

    Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 73 LIP-7008D User Guide To Transfer a call from the mobile extension using the iPECS: • Press the * key while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle.

  • Page 74: Miscellaneous Features

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.

  • Page 75: Push-To-Talk (Ptt) Page

    Dial the Meet-Me-Page code 544. Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned.

  • Page 76: Alarm/Door Bell

    • Dial Door Open code #* and contact number 1 to 4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).

  • Page 77: System Voice Memo

    To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •...

  • Page 78: Hot Desk

    User Guide Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal.

  • Page 79: Working With Pbx, Centrex & Isdn Features

    When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host. The Flash feature may be used on other CO lines to regain dial tone from the CO line without relinquishing control of the CO line to place another call.

  • Page 80: Using Isdn Supplementary Services

    9.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.

  • Page 81: Setting Features & Flex Buttons

    10. Setting Features & Flex buttons 10.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.

  • Page 82: Appendixa Flexible Numbering Plan

    LIP-7008D User Guide 11. Appendix A Flexible Numbering Plan Feature iPECS iPECS iPECS Remark Intercom Call 100- 100- 1000- 1599 Internal Page Zone 501- 501- 501-535 Internal All Call Page Meet Me Page External Page Zone 1~2 545- 545- 545-546...
  • Page 83 LIP-7008D User Guide Feature iPECS iPECS iPECS Remark Answering Machine Emulation Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display...
  • Page 84 LIP-7008D User Guide Feature iPECS iPECS iPECS Remark Access CO Line in the 1st available CO Group Attendant Call VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) Door Open (3 Door ) iPECS-300 &...

  • Page 85: Appendixb User Program Codes

    LIP-7008D User Guide 12. Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing iPECS LIP-7000 only 11 x Differential Ring, Intercom Select Ring Tone 1-8 12 x Differential Ring, CO/IP line Select Ring Tone 1-8 Select ICM Signal mode,...
  • Page 86 NTRUSION Assign Button CAMP Assign Button KEYPAD FACILITY Assign Button OHVO Button Assignment iPECS LIP-7000 only SPEED Button Assignment iPECS LIP-7000 only CONF Button Assignment iPECS LIP-7000 only CALL BACK Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only...
  • Page 87 LIP-7016D & 7024D Users Guide...
  • Page 88 NTRODUCTION 1.1 General....................1 1.2 Feature Information ................1 1.3 Feature Groupings ................1 1.4 iPECS LIP-7016D & 7024D Phone Description........ 2 1.5 LCD Operation .................. 5 1.6 Using the Speakerphone..............5 1.7 Using a Bluetooth Wireless Headset..........6 2. R ..................7...
  • Page 89 LIP-7016D/7024D User Guide 4.1 Call Transfer: Sending a call to a different destination ....23 4.2 Call Hold: Placing a call in a waiting state ........23 4.3 Broker Call: Switching between two calls........24 4.4 Joining Multiple People in a Conference......... 24 4.4.1 Setting up a Conference Room..........

  • Page 90: Introduction

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 91: Ipecs Lip-7016D & 7024D Phone Description

    The Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons.
  • Page 92 LIP-7016D/7024D User Guide Interactive 3 Soft buttons Handset Speaker Flex buttons Dial pad Fixed Feature buttons: Speaker Hold/Save Speed Navigation Microphone Trans/Pgm button Call Back Volume iPECS LIP-7016D/7024D Diagram...
  • Page 93 LIP-7016D/7024D User Guide iPECS Phone headset jack iPECS Phone LAN connection iPECS Phone to PC connection iPECS Phone handset connection iPECS LIP-7016D/7024D Connections iPECS Phone LCD, Speakerphone & Related Features...

  • Page 94: Lcd Operation

    LIP-7016D/7024D User Guide LCD Operation The Liquid Crystal Display (LCD) of the iPECS LIP-7016D and LIP- 7024D has three lines of 24 characters each. The LCD is used to convey information to you. It provides the date, time and station number on the display while idle.

  • Page 95: Using A Bluetooth Wireless Headset

    Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-7024D with the headset is the same as with the Speakerphone; merely use the Speaker button to go ON and OFF-hook.

  • Page 96: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone.

  • Page 97: Responding To A Call While Busy

    Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail.

  • Page 98: Differential Ring Signals

    When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory.

  • Page 99: Answering Calls At Night

    LIP-7016D/7024D User Guide Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). OPERATION To answer a call ringing during night mode over an external bell: •...

  • Page 100: Forwarding Calls

    LIP-7016D/7024D User Guide OPERATION To toggle DND ON and OFF: • Press the DND button. Forwarding Calls 2.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail.

  • Page 101: Forwarding Calls To An External Number

    LIP-7016D/7024D User Guide To activate Call Forward for your phone from a different phone (Call Forward, Remote): • Lift the handset, • Press the Fwd Soft button, • Dial 0 (Remote Call Forward code), • Dial your Authorization code (Station number & Password), •...
  • Page 102 LIP-7016D/7024D User Guide To activate Call Forward, Off Premise (forward to an external number) from a different phone: • Lift the handset, • Press the Fwd Soft button, • Dial the Remote Call Forward code 0, • Dial your Authorization code (Station number & Password), •...

  • Page 103: Forwarding Callers To A Text Message

    User Guide 2.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.

  • Page 104: Placing A Call

    LIP-7016D/7024D User Guide 3. Placing a call Internal Calls 3.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard.

  • Page 105: Leaving A Message Wait

    3.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc.

  • Page 106: Waiting For The Next Available Co/Ip Line

    LIP-7016D/7024D User Guide If Least Cost Routing is set-up, the number you dial will be analyzed and the system will place the call on the least expensive route. You may be assigned Dialing and/or CO/IP Line Access Restrictions, in which case you will receive error tone if you attempt to dial or access a restricted number/CO/IP line.

  • Page 107: Disable Dialing From Your Phone

    LIP-7016D/7024D User Guide OPERATION To enter an Account Code before the call: • Lift the handset, • Press the assigned button, ACCOUNT CODE • Dial the Account Code (1-12 digits), • Press *, Intercom dial tone is heard, • Place the CO/IP call as normal. To enter an Account Code during a call: •...

  • Page 108: Using Automated Dialing

    3.3.1 Using Last Number Redial (LNR) The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. For users of an iPECS Display Phone, the system will store the numbers dialed on the last ten calls.

  • Page 109: Using And Entering Station Speed Dial Numbers

    100 or 2000-4999 for iPECS-300 & 600). 3.3.4 Using and Entering Station Speed Dial Numbers Your iPECS Phone has access to 20 or 100 Station Speed Dial numbers. For users in an iPECS-100, 20 Station Speed Dial numbers (bins 00~19) are available. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins (000~099).

  • Page 110: Using Dial By Name And Entering Your Name

    LIP-7016D/7024D User Guide OPERATION To place a call using Station Speed Dial: • Lift the handset, • Press SPEED • Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: •...

  • Page 111: Acnr: To Retry A Busy External Number Until Answered

    LIP-7016D/7024D User Guide To enter your station user name: • Press the button, TRANS • Dial 74, • Dial name, up to 12 characters (refer to the Character Entry chart in section 4.3.4, • Press HOLD SAVE 3.3.6 ACNR: To retry a busy external number until answered When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is...

  • Page 112: Transfer, Conference & Other Call Handling

    SAVE button twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold.

  • Page 113: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.

  • Page 114: Setting Up A Conference Room

    Parked calls are subject to Hold Recall after the Call Park timer. OPERATION To park an active external call: • Press TRANS • Dial the Park Orbit (601-610 for iPECS-100 or 601-619 for iPECS- 300 & 600), • Return to idle.

  • Page 115: Two-Way Record: Recording A Call

    LIP-7016D/7024D User Guide To retrieve a parked call: • Lift the handset, • Dial the Park Orbit. Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box. OPERATION To activate Two-Way Record while on a CO/IP call: •...

  • Page 116: Get Your Messages & Send Sms

    LIP-7016D/7024D User Guide 5. Get Your Messages & Send SMS The iPECS Phone allows you to send and receive several types of messages. These are accessed via the Message Summary Display, and described in the following paragraphs: 1: ST—Station Message Wait 2: CL—CLI Message Wait...

  • Page 117: Responding To A Cli Message Indication

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages.

  • Page 118: Sending And Receiving Short Text Messages

    At completion of session, hang-up. Sending and Receiving Short Text Messages You can exchange short text messages (max. 100 alphanumeric characters) with other iPECS display Phone users. These messages will activate the button LED and are displayed on the iPECS Phone LCD.
  • Page 119 LIP-7016D/7024D User Guide • Press to send your message. HOLD SAVE To view your received Short text messages: • Press the flashing button, the LCD shows the Message CALL BACK Summary display, ST CL VS VM FS 001 001 005 006 001 004 •...

  • Page 120: Remote System Access

    Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 121 LIP-7016D/7024D User Guide NOTE—The mobile may reconnect to the transfer by pressing the # key.

  • Page 122: Miscellaneous Features

    User’s can view a log of incoming, outgoing and missed calls on the display. A Flex button assigned as a button provides simple CALL LOG access to incoming (Called), dialed (outgoing) and lost (missed) calls. PERATION iPECS Phone To assign a button: CALL LOG • Press the...

  • Page 123: Background Music And Music On Hold

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.

  • Page 124: Push-To-Talk (Ptt) Page

    (Meet-Me-Page code) Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned.

  • Page 125: Alarm/Door Bell

    Lift the handset, • Dial Door Open code, #* and contact number 1-4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).

  • Page 126: System Voice Memo

    To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •...

  • Page 127: Hot Desk

    User Guide Hot Desk iPECS phones in the system may be assigned for Hot Desk operation. These Hot Desk phones let you log-on and use the Hot Desk phone as if it were your station. Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal.

  • Page 128: Working With Pbx, Centrex & Isdn Features

    When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host.

  • Page 129: Using Isdn Supplementary Services

    8.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.

  • Page 130: Setting Features & Flex Buttons

    9. Setting Features & Flex buttons Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.

  • Page 131: Appendixa Flexible Numbering Plan

    LIP-7016D/7024D User Guide 10. Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark Intercom Call 100- 100- 1000- 1599 Internal Page Zone 501- 501- 501-535 Internal All Call Page Meet Me Page External Page Zone 1~2 545- 545- 545-546...
  • Page 132 LIP-7016D/7024D User Guide Feature iPECS- iPECS- iPECS- Remark ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor ACD Reroute Queued Call w/answer ACD Reroute Queued Call w/o answer...
  • Page 133 LIP-7016D/7024D User Guide Feature iPECS- iPECS- iPECS- Remark PTT Group Login/Logout...

  • Page 134: Appendix B User Program Codes

    LIP-7016D/7024D User Guide 11. Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing iPECS LIP-7000 only 11 x Differential Ring, Intercom Select Ring Tone 1-8 12 x Select Ring Tone 1-8 Differential Ring, CO/IP line Select ICM Signal mode,...
  • Page 135 ATD I NTRUSION Assign Button Assign Button EYPAD ACILITY Assign Button OHVO Button Assignment iPECS LIP-7000 only PEED Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only LASH Button Assignment...
  • Page 136 LIP-7024LD Users Guide...
  • Page 137 User Guide TABLE OF CONTENTS １ 1. I ..................NTRODUCTION 1.1 General.................... １ 1.2 Feature Information ................. １ 1.3 Feature Groupings ................１ 1.4 iPECS LIP-7024LD Phone Description ........... ２ ５ PECS P LCD, S & R ....HONE PEAKERPHONE ELATED EATURES 2.1 LCD Operation ................
  • Page 138 LIP-7024LD User Guide 4.3.4 Using and Entering Station Speed Dial Numbers....２４ 4.3.5 Using Dial by Name and Entering your Name ....２５ 4.3.6 ACNR: To retry a busy external number until answered ...２６ ２７ 5. T & O ......RANSFER ONFERENCE THER ANDLING 5.1 Call Transfer: Sending a call to a different destination ....２７...

  • Page 139: Ppendixa Flexible Umbering Lan

    LIP-7024LD User Guide 10.2 Access the ISDN Network ............４７ 10.2.1 Using the Keypad facility to access ISDN features....４７ 10.2.2 Using ISDN Supplementary Services ........４８ 10.2.3 Activating ISDN Caller ID Restriction.........４８ ４９ 11. S & F ............ ETTING EATURES LEX BUTTONS 11.1 Entering Station Program Data ............４９...

  • Page 140: Introduction

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 141: Ipecs Lip-7024Ld Phone Description

    Navigation button in the lower center of the Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons.

  • Page 142: User Guide

    LIP-7024LD User Guide Interactive 3 Soft buttons Handset Speaker Flex buttons Fixed Dial pad Feature buttons: Microphone Speaker Navigation Hold/Save button Speed Trans/Pgm Call Back Volume iPECS LIP-7024LD Diagram ３...
  • Page 143 LIP-7024LD User Guide iPECS Phone headset jack iPECS Phone LAN connection iPECS Phone iPECS Phone to PC Handset jack connection connection iPECS LIP-7024LD Connections ４...

  • Page 144: Ipecs Phone Lcd, Speakerphone & Related Features

    2. iPECS Phone LCD, Speakerphone & Related Features LCD Operation The iPECS-7024LD has a large Liquid Crystal Display (LCD) which is divided into to three sections. The upper section, while idle, displays various icons and a monthly calendar. The middle section consists of 2 lines which are used to convey information to you.

  • Page 145: Using The Speakerphone

    LIP-7024LD User Guide Using the Speakerphone Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Place calls using On-hook dialing with the Speakerphone. In addition, you may switch between the handset and Speakerphone during a call.

  • Page 146: Using A Bluetooth Wireless Headset

    Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP-7024LD with the headset is the same as with the Speakerphone; merely use the Speaker button to go ON and OFF-hook.

  • Page 147: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button External calls are from CO lines or VoIP channels that are programmed to ring at your phone.

  • Page 148: Responding To A Call While Busy

    LIP-7024LD User Guide Responding to a Call While Busy While you are busy on another call, you may receive Muted Ring, Camp- On tones, or Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.

  • Page 149: Using Answering Machine Emulation (Ame)

    Speaker mode—when the call is sent to the voice mailbox, the caller’s voice is automatically broadcast over the speaker of your iPECS Phone. You may terminate screening, leaving the caller in voice mail to record a message, talk with the caller and record the conversation in the mailbox, or answer the call and disconnect the Voicemail.

  • Page 150: Differential Ring Signals

    When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating ring from one phone to another. Four of the tones are stored in the phone’s permanent memory; the remaining ten tones are in the system’s memory.

  • Page 151: Answering Calls To Other Stations

    LIP-7024LD User Guide Answering Calls to Other Stations When nearby stations are ringing, you may pick-up (answer) the call. Select to answer a call ringing at a specific station (Directed Call Pick- Up) or you may choose to answer the oldest call ringing to your station group (Group Call Pick-Up).

  • Page 152: Forwarding Calls

    LIP-7024LD User Guide Forwarding Calls 3.8.1 Forwarding calls to another Station or Voice Mail Incoming calls may be diverted to other resources of the system. Resources include other stations, VMIM/VSF Voice Mail and External Voice Mail. Your LCD and the LCD of the forward receiver will both indicate the forward status.

  • Page 153: Forwarding Calls To An External Number

    LIP-7024LD User Guide • Lift the handset, • Press the Fwd Soft button, • Dial 0 (Remote Call Forward code), • Dial your Authorization code (Station number & Password), • Press the # key. 3.8.2 Forwarding calls to an external number Forward calls to an external destination;...

  • Page 154: Forwarding Callers To A Text Message

    Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 155 LIP-7024LD User Guide • Press #. • Press , forward canceled. HOLD SAVE • Press the Fwd Soft button. • Press #, forward canceled. To program the Station Custom Message (00) at your station: • Press TRANS • Dial User Program feature code 52, •...

  • Page 156: Placing A Call

    LIP-7024LD User Guide 4. Placing a call Internal Calls 4.1.1 Placing Intercom calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard.

  • Page 157: Leaving A Message Wait

    LIP-7024LD User Guide To Camp-On (wait off-hook) for a busy station: • Press * and await an answer. To request a Callback (wait on-hook) for a busy station: • Press and hang-up. CALL BACK To make a Voice Over announcement to a busy station: •...

  • Page 158: External Calls

    4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either by a button on the iPECS Phone assigned as a CO/IP line or by dial codes. The CO/IP lines are grouped for different types of calls, local, long distance, etc.

  • Page 159: Waiting For The Next Available Co/Ip Line

    LIP-7024LD User Guide To place an external call: • Lift the handset, • Select/Dial the CO/IP line/group, • Dial the desired number. 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal.

  • Page 160: Disable Dialing From Your Phone

    LIP-7024LD User Guide 4.2.4 Disable dialing from your phone You can temporarily ‘Lock’ your phone by activating Temporary COS, which will disable all dialing from the phone. To deactivate Temporary COS you must enter the station’s Authorization code. OPERATION To activate Temporary COS: •...

  • Page 161: Using Automated Dialing

    While on an outgoing external call, press twice. SPEED 4.3.3 Using System Speed Dial Numbers The iPECS-100 system has memory allocated for 800 System Speed Dial numbers (bins 200-999). The iPECS-300 & 600 systems each have memory allocated for 3000 System Speed Dial numbers (bins 2000-4999).
  • Page 162 LIP-7024LD User Guide To place a call using System Speed Dial: • Lift the handset, • Press the button, SPEED • Dial the desired System Speed Dial bin number (200-999 for iPECS- 100 or 2000-4999 for iPECS-300 & 600). ２３...

  • Page 163: Using And Entering Station Speed Dial Numbers

    User Guide 4.3.4 Using and Entering Station Speed Dial Numbers Your iPECS Phone has access to 20 or 100 Station Speed Dial numbers. For users in an iPECS-100, 20 Station Speed Dial numbers (bins 00~19) are available. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins (000~099).

  • Page 164: Using Dial By Name And Entering Your Name

    LIP-7024LD User Guide • Lift the handset, • Press SPEED • Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: • Press TRANS • Press SPEED •...

  • Page 165: Acnr: To Retry A Busy External Number Until Answered

    LIP-7024LD User Guide • Dial name, up to 12 characters (refer to the Character Entry chart in section 4.3.4, • Press HOLD SAVE 4.3.6 ACNR: To retry a busy external number until answered When making an external call and a busy signal is received, the system can be set to retry the number until the call is connected, the feature is cancelled, or the maximum number of retries is attempted—this is Automatic Called Number Redial (ACNR).

  • Page 166: Transfer, Conference & Other Call Handling

    HOLD SAVE twice. The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold.

  • Page 167: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.

  • Page 168: Setting Up A Conference Room

    Call Park timer. OPERATION To park an active external call: • Press TRANS • Dial the Park Orbit (601-610 for iPECS-100 or 601-619 for iPECS- 300 & 600), • Return to idle. To retrieve a parked call: ２９...

  • Page 169: Two-Way Record: Recording A Call

    LIP-7024LD User Guide • Lift the handset, • Dial the Park Orbit. Two-Way Record: Recording a call You may record an active external conversation in your Voice Mail Box. OPERATION To activate Two-Way Record while on a CO/IP call: • Use the Navigation button to display the next Menu and select the Record Soft button, record warning tone is heard and recording starts.

  • Page 170: Get Your Messages & Send Sms

    LIP-7024LD User Guide 6. Get Your Messages & Send SMS The iPECS Phone allows you to send and receive several types of messages. These are accessed via the Message Summary Display, and described in the following paragraphs: 1: ST—Station Message Wait 2: CL—CLI Message Wait...

  • Page 171: Responding To A Cli Message Indication

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. These Voice Mail systems allow access to and management of the received voice messages.

  • Page 172: Sending And Receiving Short Text Messages

    You can exchange short text messages (max. 100 alphanumeric characters) with other iPECS display Phone users. These messages will activate the button LED and are displayed on the iPECS Phone LCD. OPERATION To send an SMS message to another iPECS display Phone: • Press the button, TRANS •...
  • Page 173 LIP-7024LD User Guide To view your received Short text messages: • Press the flashing button, the LCD shows the Message CALL BACK Summary display, • Dial 6, the first two SMS messages are shown in brief, • Dial the Message number to view the entire SMS message. To delete received Short text messages: •...

  • Page 174: Using The Display Menu

    LIP-7024LD User Guide 7. Using the Display Menu With the Display Menu, you can access the LIP-7024LD PhoneBook and Schedule as well as other phone features through simple menu trees. The Display Menu is activated using the Menu Navigation button. Items from a menu may be selected by dialing the associated digit or using the Navigation and OK buttons to select an item.

  • Page 175: Ez Menu

    LIP-7024LD User Guide Ez Menu You may access Speed Dial, including Dial-By-Name, Outgoing (Dialed) and Incoming Received Call Logs (10 calls each), Call Forward and other features without complex dial codes by selecting ‘Ez-Menu’. From the Ez-Menu and sub-menus, select an item dialing the associated digit or use the Navigation and OK button to select an item.

  • Page 176: Schedule

    LIP-7024LD User Guide Schedule The LIP-7024LD will notify you of a schedule activation with a flashing icon and alarm ring. You may record, edit or delete scheduled events such as conferences and search scheduled records from the Schedule sub-menus. Use the associated digit or the Navigation and OK buttons to select an item from the sub-menus Customize You may customize certain characteristics of the LIP-7024LD.

  • Page 177: Setting

    LIP-7024LD User Guide Setting You may define certain settings of your LIP-7024LD. With the Enblock setting enabled, all digits you dial to place a call are sent as a block of digits after you select the SEND Soft button. The Station COS setting permits you to activate Temporary and Walking Class of Service to establish dialing privileges of the phone.

  • Page 178: Voice Mail

    LIP-7024LD User Guide Voice Mail You may access a list of messages left in your internal or external voice mail or in your unified message server if installed. You may then select a message from the list. Use the associated digit or the Navigation and OK buttons to select an item from the list.

  • Page 179: Remote System Access

    • Dial as needed for the desired system resource. Mobile Phone Extension When away from your desk or office you can place and receive iPECS calls on a registered mobile phone. You may need to activate the Mobile Phone Extension feature and assign the Mobile Phone number.
  • Page 180 LIP-7024LD User Guide NOTE—The mobile may reconnect to the transfer by pressing the # key. ４１...

  • Page 181: Miscellaneous Features

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.

  • Page 182: Push-To-Talk (Ptt) Page

    (Meet-Me-Page code) Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log- in or log-out of any one or all PTT groups to which the phone is assigned.

  • Page 183: Alarm/Door Bell

    Lift the handset, • Dial Door Open code, #* and contact number 1-4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).

  • Page 184: Hot Desk

    To hear Date & Time memo: • Dial Voice Memo feature code (661 for iPECS-100 or *661 for iPECS-300 & 600), date and time memo is heard, “Date is May 2nd.Time is xx:xx pm”. To hear Station Number Prompt: •...
  • Page 185 LIP-7024LD User Guide To Log out of the Hot Desk station: • Press the button, TRANS • Dial * twice, • ▼ ▲ Use the to select a call forward destination for your calls, VOLUME speed dial, joined mobile phone, VMIM/VSF, or VM group, •...

  • Page 186: Working With Pbx, Centrex & Isdn Features

    When accessing a CO line, the phone will act as an extension of the host, allowing access to the host system features using the host dial codes. While on a call, use the iPECS Flash feature to transfer calls to other host extensions or access features of the host.

  • Page 187: Using Isdn Supplementary Services

    10.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far- end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.

  • Page 188: Setting Features & Flex Buttons

    11. Setting Features & Flex buttons 11.1 Entering Station Program Data A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, you dial the codes to select the attribute and setting.
  • Page 189 LIP-7024LD User Guide 12. Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark Intercom Call 100- 100- 1000- 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2...
  • Page 190 LIP-7024LD User Guide Feature iPECS- iPECS- iPECS- Remark Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code ACD Calls In Queue Display ACD Supervisor Status Display ACD Supervisor Monitor...
  • Page 191 LIP-7024LD User Guide Feature iPECS- iPECS- iPECS- Remark & 600 MCID Request AME Feature Unsupervised Conference Timer Extension code PTT Group Login/Logout ５２...
  • Page 192 LIP-7024LD User Guide 13. Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing iPECS LIP-7000 only Differential Ring, Intercom 11 x Select Ring Tone 1-8 Differential Ring, CO/IP line 12 x Select Ring Tone 1-8 Select ICM Signal mode,...
  • Page 193 ATD I NTRUSION Assign Button Assign Button EYPAD ACILITY Assign Button OHVO Button Assignment iPECS LIP-7000 only PEED Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only LASH Button Assignment...
  • Page 194 LIP-8004D User Guide...
  • Page 195 The information furnished by LG-Nortel in this material is believed to be accurate and reliable, but is not warranted to be true in all cases. LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their...
  • Page 196 Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
  • Page 197 LIP-8004D User Guide Issue 1 TABLE OF CONTENTS ........................ EVISION ISTORY ................ISPOSAL OF YOUR OLD APPLIANCE ................MPORTANT AFETY NFORMATION TABLE OF CONTENTS....................NTRODUCTION ....................1 ....................................1 1.1 G ENERAL ...............................1 1.2 F EATURE NFORMATION ..............................1 1.3 F EATURE ROUPINGS .......................2 PECS LIP-8004 P...
  • Page 198 LIP-8004D User Guide Issue 1 3.2.4 To disable dialing from your phone ..............16 3.2.5 To temporarily override dialing restrictions at a phone ........17 .............................17 3.3 U SING UTOMATED IALING 3.3.1 Using Last Number Redial (LNR) ..............17 3.3.2 Using and Entering Saved Number Dial ............18 3.3.3 Using System Speed Dial Numbers..............

  • Page 199: Codes

    LIP-8004D User Guide Issue 1 ......................35 9.1 E NTERING TATION ROGRAM ....................35 9.2 A SSIGNING EATURES TO UTTONS ............36 PPENDIX LEXIBLE UMBERING ..............39 PPENDIX ROGRAM ODES August, 2008...
  • Page 200 Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.
  • Page 201 LIP-8004D User Guide Issue 1 1.4 iPECS LIP-8004 Phone Description The iPECS LIP-8004D Phone incorporates the latest in VoIP technology intended basic communications (ex., a lobby or limited use phone). The following image shows the LIP-8004D. LIP-8004D Front and Back...
  • Page 202 Ethernet port. When LAN power is not available, the AC/DC adaptor must be used. The following image shows how to connect the handset, power cord, and LAN cable to the phone. iPECS LIP-8004D Connections August, 2008...
  • Page 203 LIP-8004D User Guide Issue 1 1.5.1 Wiring Connectors The LIP-8004D has a single Ethernet port that is connected to the LAN using a RJ-45 plug terminated category 5 cable supplied with the Phone. A 2 meter (6 foot) cable is provided for desk mount installation. Using the cable, one RJ-45 plug is inserted into the "LAN"...
  • Page 204 Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line button or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone.
  • Page 205 LIP-8004D User Guide Issue 1 top of the existing call, as an indication of another call waiting. While busy, certain stations can activate Voice-Over to your phone. When used audio is received from both the active call and the Voice Over announcement. Respond to any of these Off-hook Signals by: placing the existing call on Hold and responding to the new incoming call, activating...
  • Page 206 LIP-8004D User Guide Issue 1 2.4 Answering Calls at Night In the Night mode, Loud Bell Control may be used to send ring signals to external bells. You may answer these calls with Universal Night Answer (UNA). To answer a call ringing during night mode: •...
  • Page 207 LIP-8004D User Guide Issue 1 The Attendants and Secretary may be able to activate DND Override and Intrude on an active call. Attendants may also cancel DND at other stations. To toggle DND ON and OFF: • Press the DND button. 2.7 Forwarding Calls 2.7.1 Forwarding calls to another station or Voice Mail Incoming calls may be diverted to other resources of the...
  • Page 208 LIP-8004D User Guide Issue 1 To activate Call Forward from your phone to another phone or internal system resource: • Lift the handset, • Press the programmed or dial 554 (Call Forward code), • Dial the type of forward code 1-4, •...
  • Page 209 LIP-8004D User Guide Issue 1 Busy/No Answer—Forwards calls if the station is busy or does not answer within the No Answer timer. When you forward calls from a different station or a remote location, may need enter your Authorization Code. In addition, from a remote location, you must access the system through a DISA enabled...
  • Page 210 LIP-8004D User Guide Issue 1 2.7.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to callers. When calling your Station, Internal callers will automatically receive the selected message or you can send a text message you select in response to an internal call, Silent Text Message.
  • Page 211 LIP-8004D User Guide Issue 1 To program the Station Custom Message (00) at your station: • Press TRANS • Dial User Program feature code 52, • Enter Message contents, up to 24 characters, using the following Character Entry Chart, Q – 11 A - 21 D - 31 Z –...
  • Page 212 LIP-8004D User Guide Issue 1 2. Placing Calls 3. Placing Calls 3.1 Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’...
  • Page 213 3.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either using a button on the iPECS Phone assigned as a CO/IP line or using dial codes. CO/IP lines are grouped for different types of calls, local, long distance, etc.
  • Page 214 LIP-8004D User Guide Issue 1 88 + Line number (01-42 for iPECS-100, 001-200 for iPECS-300 & 600). CO/IP Group access 801-820 for iPECS-100, 801-872 for iPECS-300 & 600 Any CO/IP Line access When dialing on a CO line, which uses pulse style...
  • Page 215 LIP-8004D User Guide Issue 1 3.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free. To activate a queue if the selected/dialed line is busy: •...
  • Page 216 LIP-8004D User Guide Issue 1 To activate Temporary COS: • Press TRANS • Dial 21 (User Program code), • Press HOLD SAVE To deactivate Temporary COS: • Press TRANS • Dial 22 (User Program code), • Dial your Authorization code, •...
  • Page 217 Each station in the iPECS-100 System is allocated memory for 20 Station Speed Dial numbers (bins 00- 19) each up to 48 digits. The iPECS-300 & 600 each support 100 Station Speed Dial numbers (bins (000- 099). These numbers are entered at the user’s station...
  • Page 218 LIP-8004D User Guide Issue 1 and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 digit—Activate dial tone detect. FLASH not as 1 digit—The system will generate a flash on the CO line.
  • Page 219 LIP-8004D User Guide Issue 1 Q – 11 A - 21 D - 31 Z – 12 B - 22 E - 32 . – 13 C - 23 F - 33 1 – 10 2 - 20 3 - 30 G –...
  • Page 220 HOLD SAVE The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user.
  • Page 221 You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.
  • Page 222 LIP-8004D User Guide Issue 1 To retrieve the Conference from Hold: • Press the button. CONF To establish an Unsupervised Conference: • Establish conference with two external parties, • Press the button. CONF To retrieve an Unsupervised Conference: • Press the button CONF 4.4.1 Setting up a Conference Room...
  • Page 223 Dial the Park Orbit code (601-610 for iPECS-100, or 601-619 for iPECS-300 & 600), • Return to idle. To retrieve a parked call: • Lift the handset, • Dial the Park Orbit code (601-610 for iPECS-100, or 601 for iPECS-300 & 600). August, 2008...
  • Page 224 Messages indication when you do not answer or your phone is in DND. A flashing MSG LED on the iPECS Phone indicates a Message Waiting. As a further notification, a Message Wait Reminder Tone can be provided. You may respond with a call back.
  • Page 225 Press the button. HOLD SAVE To place a call from the mobile extension using the iPECS: • Dial the ISDN DID number of the station, the system will check the Caller ID, answer the call and the user will receive intercom dial tone, •...
  • Page 226 LIP-8004D User Guide Issue 1 To Transfer a call from the mobile extension using the iPECS: • Dial * while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle.
  • Page 227 Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.
  • Page 228 • Dial 544 (Meet-Me-Page code). 7.3 Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once...
  • Page 229 • Dial #* (Door Open code) and contact number 1 to 4. NOTE—Contacts 3 & 4 are only available in the iPECS -300 & 600. 7.6 Power Fail Transfer When AC power to the system fails, back-up operation may be provided with back-up batteries or Power Fail Transfer (PFT).
  • Page 230 COS x NOTE—Only activated features are announced. To hear Date & Time memo: • Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), • Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.
  • Page 231 LIP-8004D User Guide Issue 1 7.8 Contrast The Phone LCD brightness can be adjusted to your preference. To change the Phone LCD Contrast: • While the phone is idle, press the VOL ▲▼ buttons. • VOL ▲ will increase darkness. •...
  • Page 232 7. PBX, Centrex & ISDN 8. PBX, Centrex & 8.1 Access PBX or Centrex ISDN The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines.
  • Page 233 • • Press a Feature or Flex button. 8.2.2 Activating ISDN Caller ID restriction iPECS Phone users can restrict the transmission of Caller ID to the receiving phone (may be a subscription service of your carrier). Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.
  • Page 234 9. Set Features & Flex 9.1 Entering Station Program Data Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved.
  • Page 235 LIP-8004D User Guide Issue 1 Appendix A Flexible Numbering Plan Feature iPECS- iPECS- iPECS- Remark Intercom Call 100- 100- 1000- 1599 Internal Page Zone 501- 501- 501-535 Internal All Call Page Meet Me Page External Page Zone 1-2 545- 545-...
  • Page 236 LIP-8004D User Guide Issue 1 Feature iPECS- iPECS- iPECS- Remark Program Mode Access SLT use only Attendant Unavailable Alarm Reset Group Call Pickup Universal Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout...
  • Page 237 LIP-8004D User Guide Issue 1 Feature iPECS- iPECS- iPECS- Remark 8#xx 8#xxx 8#xxx xx(x) = CO Retrieve Individual Held CO/IP Line number Access CO Line in the 1st Available CO Group Attendant Call VM Message Wait Enabled VM Message Wait Disable...
  • Page 238 LIP-8004D User Guide Issue 1 Appendix B User Program Codes Code Function Remarks Enblock Mode Dialing Select ICM Signal mode, 13 x Intercom Answer Mode 1: HF, 2: TONE, 3: Privacy Call Coverage Attribute Setting 1+; On/Off, 2+: ring delay 14 x (X = 1-2 ) (0~9)
  • Page 239 LIP-8004D User Guide Issue 1 Code Function Remarks Display Phone Version Assign R Button Requires Voice Mail ECORD Assign ISDN CLIR Button ISDN COLR Button Assign A Button CCOUNT Assign LOOP Button Assign ATD I Button NTRUSION Assign Button Assign C Button Assign K Button...
  • Page 240 LIP-8012D & 8024D User Guide...

  • Page 241: Revision History

    LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their...

  • Page 242: Important Safety Information

    Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.

  • Page 243: Introduction

    1. I ....................1 NTRODUCTION General..................... 1 Feature Information ................1 Feature Groupings ................1 iPECS LIP-8012D & 8024D Phone Description ..........2 LIP-8012D & 8024D Phone Installation ............3 Phone Connections ..............3 1.5.1 Wiring Connectors ..............4 1.5.2 Power ..................4 1.5.3...
  • Page 244 LIP-8012D & LIP-8024D User Guide Issue 1 Using Camp-On when calling a busy station ........25 4.1.1 Leaving a Message Wait ............26 4.1.2 External Calls ................... 26 Placing external CO/VoIP calls ............. 26 4.2.1 Waiting for the next available CO/IP line.......... 28 4.2.2 Account Codes: Tracking External calls for billing ......
  • Page 245 LIP-8012D & LIP-8024D User Guide Issue 1 System Voice Memo ................50 8.10 Hot Desk ..................51 9. PBX, C & ISDN ............53 ENTREX FEATURES Access PBX or Centrex features............. 53 Access the ISDN Network..............53 Using the Keypad facility to access ISDN features......53 9.2.1 Using ISDN Supplementary Services ..........

  • Page 246: General

    Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.

  • Page 247: Ipecs Lip-8012D & 8024D Phone Description

    Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of...

  • Page 248: Installation

    One port is for connecting to the LAN (‘D’ in graphic), and the other can be connected to a desktop data device such as a PC (‘B’ in graphic), or another LAN interface terminal (refer to iPECS Hardware and Installation Manual). August, 2008...

  • Page 249: Wiring Connectors

    LIP-8012D & LIP-8024D User Guide Issue 1 iPECS LIP-8012D & 8024D Connections 1.5.2 Wiring Connectors The LIP-8012D & LIP-8024D each have two (2) 10/100 Base-T Ethernet ports, a “LAN” port and a “PC” port. An intelligent switch, which implements voice packet priority, connects the two (2) ports.

  • Page 250: Wall Mount

    The following instructions describe how to perform a wall mount installation. For more information on installing your LIP-8000 series phone, refer to the iPECS Hardware Description and Installation Manual. • Mark and drill two (2) 7mm holes for plastic wall anchors.

  • Page 251: Lcd, Speakerphone & Related Features

    EATURES 2. LCD, Speakerphone Using the Display Menu & Related Features The Liquid Crystal Display (LCD) of the iPECS LIP- 8012D has three lines, and the LIP-8024D has four lines of 24 characters each. The LCD is used to convey information to you.
  • Page 252 LIP-8012D & LIP-8024D User Guide Issue 1 4. PASSWORD PROGRAM 5. LANGUAGE PROGRAM 6. STA RING DOWNLOAD BACK 7. BACKLIGHT 8. FONT PROGRAM BACK • Station Name Program—Input up to 12 digits using the keypad (press DND button to backspace/delete a character), then press the OK Soft button.

  • Page 253: Conference Room

    LIP-8012D & LIP-8024D User Guide Issue 1 2.1.2 Conference Room The User can create and delete Conference rooms. To configure a Conference Room: • Press M button and 2 (Conference Room), • The following menu displays: 1. CREATE CONF ROOM 2.

  • Page 254: Network Config

    LIP-8012D & LIP-8024D User Guide Issue 1 2.1.4 Network Config. The User can review the current network configuration or modify a new phone network configuration. To access Network Config. settings: • Press M button and 4 (Network Config), • Enter the password (default=147*); the following will display: MFIM #[1/2] ? MFIM #1 - CHANGE[#]...

  • Page 255: Using The Speakerphone

    Delete Conference Room—Enter the Conference Room number and press the OK Soft button to delete. Using the Speakerphone Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Additionally, you may switch between the handset and Speakerphone during a call.

  • Page 256: To Mute The Microphone

    Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP- 8024D with the headset is the same as with the Speakerphone; press the Speaker button to activate the BTU to go ON and OFF-hook.
  • Page 257 LIP-8012D & LIP-8024D User Guide Issue 1 • Press the button, HOLD SAVE • Press the Next soft button, • Press the OK soft button, • Enter the PIN code referring to the Bluetooth headset manual (default=0000), • Press OK Soft button. To unpair the BTU headset: •...
  • Page 258 LIP-8012D or LIP-8024D using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each.
  • Page 259 LIP-8012D & LIP-8024D User Guide Issue 1 To use a Serial DSS: • Verify the Station has Serial DSS Usage authority (Admin PGM111-Flex21), • Verify the DSS power is OFF (LIP-8048DSS only), • Power-OFF the phone, • Connect the serial DSS to the phone, •...

  • Page 260: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone.

  • Page 261: Responding To A Call While Busy

    LIP-8012D & LIP-8024D User Guide Issue 1 Responding to a Call While Busy While you are busy on another call, you may receive a Muted Ring, Camp-On tones, Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.

  • Page 262: Differential Ring Signals

    Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory;...

  • Page 263: Answering Calls At Night

    LIP-8012D & LIP-8024D User Guide Issue 1 To download a Ring Tone from System memory: • Press TRANS • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), •...

  • Page 264: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 To answer a call ringing at another station: • Lift the handset, • Dial 7 (Directed Call Pick-Up code), • Dial the Intercom Number of the ringing station; the call will be connected. To answer a call ringing at a station in your group: •...
  • Page 265 LIP-8012D & LIP-8024D User Guide Issue 1 1: Unconditional—all calls station, except recalls, are forwarded. 2: Busy—Immediately forwards all calls, except recalls, when the station is busy. 3: No Answer—forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer.

  • Page 266: Forwarding Calls To An External Number

    LIP-8012D & LIP-8024D User Guide Issue 1 3.8.2 Forwarding calls to an external number Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as listed below: 1: Unconditional—all calls...

  • Page 267: Forwarding Callers To A Text Message

    • Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive...
  • Page 268 LIP-8012D & LIP-8024D User Guide Issue 1 the selected message or you can send a text message you select in response to an internal call, Silent Text Message. There are 11 Custom Display Messages each up to 24 characters. Ten can be assigned by the Attendant and one assigned by you.
  • Page 269 LIP-8012D & LIP-8024D User Guide Issue 1 To activate Custom or Pre-Defined Message Forward: • Press TRANS • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, •...

  • Page 270: Placing Calls

    LIP-8012D & LIP-8024D User Guide Issue 1 LACING A CALL 4. Placing Calls Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’...

  • Page 271: External Calls

    4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either using a button on the iPECS Phone assigned as a CO/IP line or using dial codes. CO/IP lines are grouped for different types of calls, local, long distance, etc.
  • Page 272 LIP-8012D & LIP-8024D User Guide Issue 1 88 + Line number (01-42 for iPECS-100, or 001- 200 for iPECS-300 & 600). CO/IP Group access— 801-820 for iPECS-100, or 801-872 for iPECS- 300 & 600 Any CO/IP Line access— When dialing on a CO line which uses pulse style...

  • Page 273: Waiting For The Next Available Co/Ip Line

    LIP-8012D & LIP-8024D User Guide Issue 1 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line becomes free. To activate a queue if the selected/dialed line is busy: •...

  • Page 274: To Temporarily Override Dialing Restrictions At A Phone

    The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. The iPECS Display Phone, the system will store the numbers dialed on the last 15 calls. To dial the Last Number for an external call: •...

  • Page 275: Using And Entering Saved Number Dial

    999 for iPECS-100 or 2000-4999 for iPECS-300 & 600). 4.3.4 Using and Entering Station Speed Dial Numbers Each station in the iPECS-100 System is allocated memory for 20 numbers (bins 00-19) Station Speed Dial each up to 48 digits. The iPECS-300 & 600 support 100 August, 2008...
  • Page 276 LIP-8012D & LIP-8024D User Guide Issue 1 Station Speed Dial numbers (bins 000-099). These numbers are entered at the user’s station and may include several ‘special’ instructions. Special instructions and the corresponding button are: PAUSE will momentarily stop dialing. FLASH as 1 digit—Activate dial tone detect.
  • Page 277 LIP-8012D & LIP-8024D User Guide Issue 1 To place a call using Station Speed Dial: • Lift the handset, and/or press the DIR Soft button, • Press the Speed Soft button, • Dial the desired Station Speed Dial bin number (00-19 or 000-099).
  • Page 278 LIP-8012D & LIP-8024D User Guide Issue 1 NOTE—To allow others to contact you via the Intercom directory, you must enter a name for your station (up to 12 characters). To place a call using Dial by Name: • Press DIR Soft button, •...
  • Page 279 LIP-8012D & LIP-8024D User Guide Issue 1 cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call: • Use the Navigation button to display the next menu and select the ACNR Soft button, •...

  • Page 280: Call Handling

    HOLD SAVE The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user.

  • Page 281: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties, Broker Call. iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.

  • Page 282: Setting Up A Conference Room

    LIP-8012D & LIP-8024D User Guide Issue 1 To establish an Unsupervised Conference: • Establish conference with two external parties, • Select the Conf Soft button, • Hand-up handset. To retrieve an Unsupervised Conference: • Lift the handset, • Select the Conf Soft button. 5.4.1 Setting up a Conference Room In addition to establishing a Conference, up to 9 Conference Rooms can be set up, letting up to 24...

  • Page 283: Call Park: Placing A Call On Hold To Page

    Call Park timer. To park an active external call: • Press TRANS • Dial the Park Orbit (601-610 for iPECS-100, or 601-619 for iPECS-300 & 600), • Return to idle. To retrieve a parked call: • Lift the handset, •...

  • Page 284: Responding To A Station Message Waiting Indication

    The message icon will be displayed on the LCD screen in LIP-8024D. If programmed, a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting (PGM 111-Flex10). As a further notification, a Message Wait Reminder Tone can be provided.

  • Page 285: Getting Voice Mail Messages

    When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message. Your Voice Mail Box is part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. Voice Mail...
  • Page 286 These messages will activate the message icon on the LCD (LIP-8024D). If the ring/message LED is set to Message Wait indication (PGM111-Flex10), the ring/message LED will flash. To send an SMS message to another iPECS display Phone: • Press the...
  • Page 287 LIP-8012D & LIP-8024D User Guide Issue 1 • Dial 5; the first two (LIP-8012D) or three (LIP-8024D) SMS messages are shown in brief, • Dial the Message number to view the entire SMS message. To delete received Short text messages: •...

  • Page 288: Remote System Access

    • Press the button. HOLD SAVE To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, •...
  • Page 289 Issue 1 To Transfer a call from the mobile extension using the iPECS: • Dial “*” while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle. NOTE—The mobile may reconnect to the transfer call by pressing the # key.

  • Page 290: Misc . Features

    LIP-8012D & LIP-8024D User Guide Issue 1 EATURES 8. Misc. Features Call Log Users can view a log of incoming, outgoing and missed calls on the display (up to 99 records). A LOG Soft button provides simple access to incoming (called), outgoing (dialed) and missed (lost) calls.
  • Page 291 LIP-8012D & LIP-8024D User Guide Issue 1 The CO code in a log item is used to seize the co line when placing an external call using the call log. Up to 5 CO codes can be saved. The first CO code is sent from the system in the saved call log.

  • Page 292: Background Music And Music On Hold

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.

  • Page 293: Push-To-Talk (Ptt) Page

    • Lift the handset. Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once...

  • Page 294: Wake-Up Alarm

    LIP-8012D & LIP-8024D User Guide Issue 1 Wake-Up Alarm iPECS supports an Alarm clock for each station in the system. The alarm clock can be set to repeat daily or as a one-time alarm. When responding to the alarm by lifting the handset, BGM will be provided.

  • Page 295: Power Fail Transfer

    Voice Memos to provide Station Users with general information such as station number, date, time, and feature status. Voice Memos are heard over the iPECS Phone speaker and over the handset for SLTs. For the Station Status Memo, the following items are...
  • Page 296 LIP-8012D & LIP-8024D User Guide Issue 1 To hear Date & Time memo: • Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), • Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.
  • Page 297 LIP-8012D & LIP-8024D User Guide Issue 1 To Log on to a Hot Desk station: • Lift the handset, • Dial your Authorization Code (Station Number and Password). To Log out of the Hot Desk station: • Press the button, TRANS •...

  • Page 298: Access Pbx Or Centrex

    9. PBX, Centrex, & Access PBX or Centrex features ISDN Features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines.

  • Page 299: Activating Isdn Caller Id Restriction

    , Conf, or CO line button to activate the desired feature. 9.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far-end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.
  • Page 300 10.1 Entering Station Program Data Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved.
  • Page 301 LIP-8012D & LIP-8024D User Guide Issue 1 PPENDIX LEXIBLE UMBERING FEATURE iPECS- iPECS- iPECS- REMARK 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2...
  • Page 302 LIP-8012D & LIP-8024D User Guide Issue 1 FEATURE iPECS- iPECS- iPECS- REMARK Alarm Reset Group Call Pickup Universal Night Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code...
  • Page 303 LIP-8012D & LIP-8024D User Guide Issue 1 FEATURE iPECS- iPECS- iPECS- REMARK VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) iPECS- Door Open (3 Door ) 300 & iPECS- Door Open (4 Door ) 300 &...
  • Page 304 LIP-8012D & LIP-8024D User Guide Issue 1 PPENDIX ROGRAM ODES CODE FUNCTION REMARK Enblock Mode Dialing iPECS LIP-7000 only 11 x Select Ring Tone 1-8 Differential Ring, Intercom 12 x Select Ring Tone 1-8 Differential Ring, CO/IP line Select ICM Signal mode, 13 x...
  • Page 305 NTRUSION ICM Button Assign C Button Assign K EYPAD ACILITY Button Assign OHVO Button Button Assignment iPECS LIP-7000 only PEED Button Assignment iPECS LIP-7000 only Button iPECS LIP-7000 only Assignment Button Assignment iPECS LIP-7000 only Button Assignment iPECS LIP-7000 only...
  • Page 306 LIP-8012D & LIP-8024D User Guide Issue 1 CODE FUNCTION REMARK Hot Desk Log out Code Force Fwd to Dest. Register Bluetooth Bluetooth Usage August, 2008...
  • Page 307 LIP-8040L User Guide...
  • Page 308 LG-Nortel and iPECS are trademarks of LG-Nortel Co. Ltd. All other brand and product names are trademarks or registered trademarks of their...
  • Page 309 Important Safety Information To prevent unexpected danger or damage please read this information before installing or attempting to repair you phone. Warning and Caution information is provided to alert the consumer of known dangers: Warning: To reduce the possibility of electric shock, do not expose your phone to high humidity areas, such as a bathroom, swimming area, etc.
  • Page 310 Issue 1 TABLE OF CONTENTS 1. I ....................1 NTRODUCTION 1.1 General................1 1.2 Feature Information..............1 1.3 Feature Groupings..............1 1.4 iPECS LIP-8040L Phone Description ..........2 1.5 LIP-8040L Phone Installation ............3 1.5.1 Power .................4 1.5.2 Wall Mount ..............4 LCD, S & R ..........6 PEAKERPHONE...
  • Page 311 LIP-8040L User Guide Issue 1 4.1.2 Leaving a Message Wait ..........26 4.2 External Calls ..............26 4.2.1 Placing external CO/VoIP calls.......... 26 4.2.2 Waiting for the next available CO/IP line ......28 4.2.3 Account Codes: Tracking External calls for billing....28 4.2.4 Disable dialing from your phone ........
  • Page 312 LIP-8040L User Guide Issue 1 8.10 Hot Desk ................51 9. PBX, C & ISDN ............53 ENTREX FEATURES 9.1 Access PBX or Centrex features ..........53 9.2 Access the ISDN Network ............53 9.2.1 Using the Keypad facility to access ISDN features....53 9.2.2 Using ISDN Supplementary Services ........
  • Page 313 Employing state-of-the-art Voice over Internet Protocol (VoIP) technology, voice and data converge on a single IP packet network. Because each iPECS Phone is an IP appliance, it can be moved easily throughout the office LAN and maintain normal operation.
  • Page 314 Phone allows you to move through the menu choices when more than three selections are available. Features and functions of your iPECS are accessed either using the Fixed or Flexible buttons or by selecting a menu item using the Soft buttons. In the remainder of...
  • Page 315 LIP-8040L User Guide Issue 1 iPECS LIP-8040L Diagram LIP-8040L Phone Installation The phone handset is attached as shown (A). The LIP- 8040L has 2 RJ-45 and 10/100 Base-T LAN connection ports (shown). One port is for connecting to the LAN (D), and the other can be connected to a desktop data device or PC (B), or another LAN interface terminal.

  • Page 316: Wall Mount

    DSS Connection to IP Phone 1.5.2 Wall Mount The LIP-8000 series phones can be wall mounted as needed. The following instructions describe how to perform a wall mount installation. For more detailed instruction, refer to the iPECS Hardware Description and Installation Manual. August, 2008...
  • Page 317 LIP-8040L User Guide Issue 1 • Mark and drill two (2) 7mm holes for plastic wall anchors. • Insert the two (2) anchors into the holes and insert and tighten the each screw leaving about 2.5 mm (1/8- inch) of the screw exposed. •...
  • Page 318 2. LCD, Speakerphone Using the LCD & Related Features The iPECS LIP-8040L has a large 9-line, 24 character across Liquid Crystal Display (LCD) which is divided into 3 sections. The upper section consists of 3 lines. The first line displays various icons. The 2...
  • Page 319 LIP-8040L User Guide Issue 1 To activate the Display Menu: • Press M button, • Press the Navigation up/down buttons and press the OK Soft button to select, • Dial the associated digit (Menu selections shown): Select (0-4) 1. PHONE SETTING 2.
  • Page 320 LIP-8040L User Guide Issue 1 Select (1-8) 6. STA RING DOWNLOAD 7. BACKLIGHT • 8. FONT PROGRAM BACK • Station Name Program—Input up to 12 digits using the keypad (press DND button to backspace/delete a character), then press the OK Soft button. To input characters: Press the second Soft button to select ABC>...
  • Page 321 LIP-8040L User Guide Issue 1 2.2.2 Conference Room The User can create and delete Conference rooms. To configure a Conference Room: • Press M button and 2 (Conference Room), • The following menu displays: SELECT (1-2) 1. CREATE CONF ROOM 2.
  • Page 322 LIP-8040L User Guide Issue 1 • Dial 1 to send a message, • Dial 1 if resending, or 2 to send a new message (edit), • Enter the Station number and message (if sending message), • Press the OK Soft button. To retrieve a SMS message: •...
  • Page 323 LIP-8040L User Guide Issue 1 To set default Config. settings: • In Network Config. Menu, use VOL buttons to locate the Default Config. Screen (shown), SET DEFAULT CONFIG(DOT:*) • Press the * key. To exit Config. settings: • Press the S button, PEAKER •...

  • Page 324: Using The Speakerphone

    Delete Conference Room—Enter the Conference Room number and press the OK Soft button to delete. Using the Speakerphone Activate the iPECS Speakerphone at any time (except for Paging) in place of lifting the handset to receive or place calls. Additionally, you may switch between the handset and Speakerphone during a call.

  • Page 325: Using A Bluetooth Wireless Headset (Lip-8024D Only)

    Before using the headset, the headset must be “paired” with the BTU, and then the headset must be enabled for use. Operation of the iPECS LIP- 8040L with the headset is the same as with the Speakerphone; press the Speaker button to activate the BTU to go ON and OFF-hook.

  • Page 326: Using A Serial Dss

    LIP-8040L using the RS-232 cable. Be sure to verify the serial DSS and LSS capacities with the iPECS System to ensure usability (refer to iPECS Manual). The following graphics show the front and rear view of each.
  • Page 327 LIP-8040L User Guide Issue 1 LIP-8012DSS LIP-8012LDSS LIP-8048DSS To use a Serial DSS: • Verify the Station has Serial DSS Usage authority (Admin PGM111-Flex21), • Verify the DSS power is OFF (LIP-8048DSS only), • Power-OFF the phone, • Connect the serial DSS to the phone, •...

  • Page 328: Receiving Calls

    Otherwise, you must press the flashing Flex button. External calls to an iPECS Phone will appear under the CO/IP line or a LOOP button. External calls are from CO lines or VoIP channels that are programmed to ring at your phone. For external calls, Delay Ring may be assigned allowing others to answer the call before the call rings at your phone.

  • Page 329: Responding To A Call While Busy

    LIP-8040L User Guide Issue 1 Responding to a Call While Busy While you are busy on another call, you may receive a Muted Ring, Camp-On tones, Voice-Over announcements. Muted Ring is provided over the speaker of your Phone indicating a Call Waiting. You also may receive Camp On tones, a burst of tones on top of the existing call, as an indication of another call waiting.

  • Page 330: Differential Ring Signals

    Differential Ring Signals When multiple phones in a small area ring, it can be difficult to tell which are ringing. The iPECS Phone has 14 Ring Tones available for differentiating one phone’s ringing from another. Four of the tones are stored in the phone permanent memory;...

  • Page 331: Answering Calls At Night

    LIP-8040L User Guide Issue 1 To download a Ring Tone from System memory: • Press TRANS • Dial 1 for Ring Tones, • Dial 5 for Ring Tone download, • Dial the phone’s memory location to receive the tone (5-8), •...

  • Page 332: Using Do-Not-Disturb (Dnd) To Block Incoming Calls

    LIP-8040L User Guide Issue 1 To answer a call ringing at another station: • Lift the handset, • Dial 7 (Directed Call Pick-Up code), • Dial the Intercom Number of the ringing station; the call will be connected. To answer a call ringing at a station in your group: •...
  • Page 333 LIP-8040L User Guide Issue 1 1: Unconditional—all calls station, except recalls, are forwarded. 2: Busy—Immediately forwards all calls, except recalls, when the station is busy. 3: No Answer—forwards all calls to the station, except recalls, when the station does not answer within the No Answer timer.

  • Page 334: Forwarding Calls To An External Number

    LIP-8040L User Guide Issue 1 3.8.2 Forwarding calls to an external number Forward calls to an external destination; calls can be forwarded from an internal station or a remote location. You may define the conditions or ‘type of forward’ as listed below: 1: Unconditional—all calls...

  • Page 335: Forwarding Callers To A Text Message

    • Replace the handset, return to idle. 3.8.3 Forwarding callers to a Text Message Using an iPECS Phone, the system can be setup to return a ‘Text Message’ to internal callers. When calling your Station, internal callers will automatically receive...
  • Page 336 LIP-8040L User Guide Issue 1 To activate Custom or Pre-Defined Message Forward: • Press TRANS • Dial User Program feature code 51, • Dial the two-digit text Message code (00-20), • Dial any auxiliary input for messages 01-04 and 06-08, •...

  • Page 337: Placing A Call

    LIP-8040L User Guide Issue 1 4. Placing Calls LACING A CALL Internal Calls You can place calls to other stations in the system over the Intercom. The call will ring, or for an ICM Voice Announce call, a splash tone will be heard. Ring or Voice Announce is normally determined by settings at the called station but you may change this by dialing ‘#’...

  • Page 338: External Calls

    4.2.1 Placing external CO/VoIP calls External calls are placed on CO/IP lines. These ‘lines’ are accessed either using a button on the iPECS Phone assigned as a CO/IP line or using dial codes. CO/IP lines are grouped for different types of calls, local, long distance, etc.
  • Page 339 LIP-8040L User Guide Issue 1 Individual CO/IP line access— 88 + Line number (01-42 for iPECS-100, or 001- 200 for iPECS-300 & 600). CO/IP Group access— 801-820 for iPECS-100, or 801-872 for iPECS- 300 & 600 Any CO/IP Line access—...

  • Page 340: Waiting For The Next Available Co/Ip Line

    LIP-8040L User Guide Issue 1 4.2.2 Waiting for the next available CO/IP line If all the lines connected to your system are busy, you will receive an All Trunks Busy signal. You may request to be notified when a line is available for use. To activate a queue if the selected/dialed line is busy: •...

  • Page 341: Using Directory

    The last number dialed on an external call is automatically saved in the Last Number Redial (LNR) buffer. The iPECS Display Phone, the system will store the numbers dialed on the last 15 calls. To dial the Last Number for an external call: •...

  • Page 342: Using And Entering Saved Number Dial

    To place a call using System Speed Dial: • Lift the handset, • Press the DIR Soft button, • Press the speed button, • Dial the desired System Speed Dial bin number (200- 999 for iPECS-100 or 2000-4999 for iPECS-300 & 600). August, 2008...

  • Page 343: Using And Entering Station Speed Dial Numbers

    Each station in the iPECS-100 System is allocated memory for 20 Station Speed Dial numbers (bins 00- 19) each up to 48 digits. The iPECS-300 & 600 support 100 Station Speed Dial numbers (bins 000-099). These numbers are entered at the user’s station and may include several ‘special’...

  • Page 344: Using Dial By Name And Entering Your Name

    LIP-8040L User Guide Issue 1 To place a call using Station Speed Dial: • Lift the handset, and/or press the DIR Soft button, • Press the Speed Soft button, • Dial the desired Station Speed Dial bin number (00-19 or 000-099). To enter a Station Speed Dial number with CO Line and Name: •...

  • Page 345: Using Automatic Called Number Redial (Acnr)

    LIP-8040L User Guide Issue 1 NOTE—To allow others to contact you via the Intercom directory, you must enter a name for your station (up to 12 characters). To place a call using Dial by Name: • Press DIR Soft button, •...
  • Page 346 LIP-8040L User Guide Issue 1 button, or lift the handset. Either of these actions will cancel the ACNR request as well as connect you to the remote party. To set up ACNR, while on an outgoing call: • Use the Navigation button to display the next menu and select the ACNR Soft button, •...

  • Page 347: Transfer , Conference & Other Call Handling

    HOLD SAVE The LEDs for CO/IP line buttons flash at distinctive rates for the holding station and other iPECS Phone users. There are also user operations such as pressing a button that will place a call in Automatic Hold. Calls will remain in the held state for a period and then recall the user.

  • Page 348: Broker Call: Switching Between Two Calls

    You may switch between the active call and a call on Hold, placing the active call on Hold acting as a broker between two or more parties (Broker Call). iPECS Phone users may ‘broker’ for multiple calls up to the number of CO/IP line buttons.

  • Page 349: Setting Up A Conference Room

    LIP-8040L User Guide Issue 1 To place a Conference on Hold: • Press the button. HOLD SAVE To retrieve the Conference from Hold: • Select the Conf Soft button. To establish an Unsupervised Conference: • Establish conference with two external parties, •...

  • Page 350: Call Park: Placing A Call On Hold To Page

    Call Park timer. To park an active external call: • Press TRANS • Dial the Park Orbit (601-610 for iPECS-100, or 601-619 for iPECS-300 & 600), • Return to idle. To retrieve a parked call: • Lift the handset, •...

  • Page 351: Send & Retrieve Messages

    The message icon will be displayed on the LCD screen. If programmed, a flashing MSG LED on the iPECS Phone also will indicate when there is a Message Waiting (PGM 111-Flex10). As a further notification, a Message Wait Reminder Tone can be provided.

  • Page 352: Getting Voice Mail Messages

    Getting Voice Mail Messages When callers are forwarded or recall to your Voice Mail Box, they can leave a voice message, as part of the integrated VMIM/VSF module, the iPECS Feature Server or an external Voice Mail system. Voice Mail...

  • Page 353: Sending And Receiving Short Text Messages

    If there are messages, the message icon will be displayed on the LCD screen in LIP-8024D. If the ring/message LED is set to Message Wait Indication (PGM111-FLEX10), the ring/message LED will flash. To send an SMS message to another iPECS display Phone: • Press the...
  • Page 354 LIP-8040L User Guide Issue 1 1. ICM MWI(002) 2. VSF MSG(002) 3. VMS MSG(001) 4. UMS MSG(003) 5. ICM SMS(003) BACK • Dial 5; the first few SMS messages are shown in brief, • Dial the Message number to view the entire SMS message.

  • Page 355: Remote System Access

    • Press the button. HOLD SAVE To place a call from the mobile extension using the iPECS System: • Dial the ISDN DID number of the station; the system will check the Caller ID and answer the call. The user then will receive intercom dial tone, •...
  • Page 356 LIP-8040L User Guide Issue 1 To Transfer a call from the mobile extension using the iPECS: • Dial “*” while on an iPECS call, • Dial the desired extension, the call is transferred and the mobile phone returns to idle. •...

  • Page 357: Misc . Features

    LIP-8040L User Guide Issue 1 EATURES 8. Misc. Features Call Log Users can view a log of incoming, outgoing and missed calls on the display (up to 99 records). A LOG Soft button provides simple access to incoming (called), outgoing (dialed) and missed (lost) calls. NOTE—if a call is missed, the LOG Soft button will be displayed as LOG(M);...
  • Page 358 LIP-8040L User Guide Issue 1 To save an external call to the Station Speed dial: • Use Navigation up/down buttons to highlight the desired external call item, • Press the Select Soft button, • Press the Save Soft button. The CO code in a log item is used to seize the co line when placing an external call using the call log.

  • Page 359: Contrast

    Background Music (BGM) and Music On Hold (MOH). In addition, a recorded message from the VMIM can be used. BGM is played over the speakers of the iPECS Phone when the station is idle. MOH is played to callers placed on Hold.

  • Page 360: Using Internal, External And Meet-Me Paging

    The system has two External Page Zones that can be connected to external speakers. Page Zone codes are: Internal Page Zones 501-510 (iPECS 100), 501-535 (iPECS 300 & 600) Internal All Call Page External Page Zones 545-546 External All Call Page All Call Page If the desired Page Zone is busy, the User can elect to be recalled when their turn comes in the queue.

  • Page 361: Push-To-Talk (Ptt) Page

    LIP-8040L User Guide Issue 1 Push-To-Talk (PTT) Page iPECS Phones can be assigned as a member of one or more of the system’s nine Push-To-Talk (PTT) page groups. Users separately log-in or log-out of any one or all PTT groups to which the phone is assigned. Once...

  • Page 362: Alarm/Door Bell

    Voice Memos to provide Station Users with general information such as station number, date, time, and feature status. Voice Memos are heard over the iPECS Phone speaker and over the handset for SLTs. For the Station Status Memo, the following items are...

  • Page 363: Hot Desk

    Locked (Temporary COS) COS x To hear Date & Time memo: • Dial the Voice Memo code (661 for iPECS-100, or *661 for iPECS-300 & 600), • Date and Time memo is heard, “Date is May 2nd.Time is xx:xx pm”.
  • Page 364 LIP-8040L User Guide Issue 1 Once logged-on, the Hot Desk station will take on the attributes assigned to your station number and you can make calls as normal. When logged-out, calls to your station number are forwarded to the chosen destination. To Log on to a Hot Desk station: •...

  • Page 365: Pbx, Centrex & Isdn Features

    9. PBX, Centrex, & Access PBX or Centrex features ISDN Features The iPECS has been designed to operate with a host PBX system or Centrex services from your service provider. The iPECS connects to a host with analog CO lines.

  • Page 366: Using Isdn Supplementary Services

    , Conf, or CO line button to activate the desired feature. 9.2.3 Activating ISDN Caller ID Restriction iPECS Phone users can restrict the transmission of Caller ID to the far-end. This may be a subscription service of your carrier. Separate Flex buttons are required to activate outgoing, Connected Line (COL), and incoming, Calling Line ID (CLID) restriction.
  • Page 367 LIP-8040L User Guide Issue 1 To restrict Caller ID: • Lift the handset, • Press programmed CLIR/COLR button to place call. August, 2008...

  • Page 368: Features & Flex Buttons

    10. Features & Flex 10.1 Entering Station Program Data Buttons A special code set is available for iPECS Phone users to assign certain attributes such as Authorization Codes (Passwords). After entering the User Program mode, dial the codes to select the attribute and setting. Once selected, the setting is saved.

  • Page 369: Appendixa Flexible Numbering Plan

    LIP-8040L User Guide Issue 1 PPENDIX LEXIBLE UMBERING FEATURE iPECS iPECS iPECS- REMARK -100 -300 100- 100- 1000- Intercom Call 1599 501- 501- 501-535 Internal Page Zone Internal All Call Page Meet Me Page 545- 545- 545-546 External Page Zone 1~2...
  • Page 370 LIP-8040L User Guide Issue 1 FEATURE iPECS iPECS iPECS- REMARK -100 -300 Alarm Reset Group Call Pickup Universal Night Answer Account Code with bin Walking COS Code ACD Supervisor On/Off Duty ACD Supervisor Login ACD Supervisor Logout ACD Help Code...
  • Page 371 LIP-8040L User Guide Issue 1 FEATURE iPECS iPECS iPECS- REMARK -100 -300 Attendant Call VM Message Wait Enabled VM Message Wait Disable Door Open (1st Door ) Door Open (2nd Door ) iPECS- Door Open (3 Door ) 300 &...

  • Page 372: Appendixb User Program Codes

    LIP-8040L User Guide Issue 1 PPENDIX ROGRAM ODES CODE FUNCTION REMARK Enblock Mode Dialing iPECS LIP-7000 only 11 x Select Ring Tone 1-8 Differential Ring, Intercom 12 x Select Ring Tone 1-8 Differential Ring, CO/IP line Select ICM Signal mode, 13 x...
  • Page 373 LIP-8040L User Guide Issue 1 CODE FUNCTION REMARK Monitor Conf. Room 61 x Headset/Speakerphone Mode 1: Speakerphone, 2: 62 x Headset Ring Mode Headset, 3: both LCD Display Mode Version Display Background Music 74 x Input up to 12 characters Station User Name Registration Display Phone IP Address Change Phone IP Address...
  • Page 374 LIP-8040L User Guide Issue 1 CODE FUNCTION REMARK Force Fwd to Dest. Register Bluetooth Bluetooth Usage August, 2008...

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