Supplementary Telephone Features (Voice Enabled Models Only) - Vololink VoloAccess User Manual

VoloAccess™
Under the heading Ethernet adapter Local Area Connection the IP address allocated to the
computer by the VoloAccess is displayed. In this example, 192.168.0.2.
Supplementary Telephone Features
I picked up the handset and the phone starts dialing out after a brief period before I dial any
numbers! Why?
This is most likely due to the Default Dialing feature being enabled and, with the Timeout set to a short
period. You can disable this feature (see below) or, you can simply increase the timeout period to 10
seconds. This will provide an adequate delay before dialing a number.
To prevent this behavior, disable the Default Dial feature as follows:

Load the Administration Web page at http://192.168.0.1.

Select Telephone from the navigation panel.

From the drop-down list next to Default Dial select Disabled.

Click the Apply button.
I cannot enable Call Divert

Check that the phone number is specified including the International Dialing Prefix and Country
Code:

From Admin, it is +NN (where NN is the International Dialing Prefix), and

From the keypad, it is **NN (where NN is the International Dialing Prefix).
Note: The + is entered as

If you still cannot enable Call Divert, please contact your service provider, this service may not be
enabled for your account.
I cannot disable Call Divert

Contact your service provider and request that the service be disabled.
I enabled the Call Waiting feature but it does not work. Why?

The Call Divert feature settings override Call Waiting. Check your Call Divert configuration.

If you have enabled Unconditional Call Divert or Call Divert on Busy; it will prevent Call Waiting
from working. You have to disable the above mentioned Call Divert features for Call Waiting to work.

If the above step does not help, please contact your service provider.
Copyright © Vololink Pty Ltd 2006-2010
(Voice enabled models only)
**
when using the keypad.
V1.43 July 2010
User Manual
Page 69 of 78