Telephone (Voice Enabled Models Only); Sim; Administration Web Page - Vololink VoloAccess User Manual

VoloAccess™
Telephone
(Voice enabled models only)
When I pick up the telephone handset, I do not hear anything. Why?
See Telephone Indicator
Why do I not get the normal dial tone?
See Network Indicator
Telephone Service not available
If you cannot make or receive a call from a phone connected to the VoloAccess, perform the following
actions to identify and solve the problem:
●
Make sure that the phone is working; try connecting it to a fixed line telephone network (PSTN). The
phone has to be of a standard touch tone type (with DTMF keypad support).
Some older phones have a keypad, but do not support DTMF. These phones are not supported by the
VoloAccess.
●
Connect the phone directly to the Phone connector on the VoloAccess. Verify that a dial tone is heard
when picking up the handset. If not, replace the handset and restart the VoloAccess. Allow sufficient
time for the VoloAccess to restart (the Signal Strength indicator should be On and solid – flashing
indicates a weak signal) and then listen for the dial tone again.
●
Lift the handset and the phone indicator should flash. If this does not happen:

Check the phone connection.

If using a cordless phone, check that power supply is on.

Check the Call Barring setting using Admin. If necessary, disable all Call Barring. Refer to
Barring in the User Manual for further information.

Check the SIM is not locked. If the SIM PIN is required, the dial tone is different (an intermittent
tone instead of the normal dial tone). On a voice enabled VoloAccess unlock the SIM using the
telephone keypad by lifting the handset and entering #NNNN# (where NNNN is the SIM PIN) then
replace the handset.

SIM

SIM Insertion
●
See Network Indicator
●
Make sure the SIM is inserted correctly. Refer to
●
If the Network Indicator is Off a PIN is required or, the SIM is locked as a result of entering an incorrect
PIN multiple times, in which case, the
enabled models by connecting a telephone handset and listening to the dial tone, or load the Admin >
Status page and check SIM Status - should be Ready if the SIM is functioning correctly.
●
If the SIM is seated correctly but the SIM Status is not Ready; it is necessary to verify that the SIM is
working. The easiest way of verifying a SIM is to install it in a mobile phone and attempt to make a
call.

Administration Web page

I can access the VoloAccess Administration Web page at http://192.168.0.1, but when I try to click on
Admin, Internet Explorer responds with the error, "The web page you requested is not available
offline"
According to Microsoft, "Internet Explorer searches for an Internet connection before it attempts to
●
serve local Web pages. This behavior is by design."
●
To correct this, from the File menu in Internet Explorer, uncheck the Work Offline option.
Copyright © Vololink Pty Ltd 2006-2010
answer.
answer.
answer.
PUK is required to unlock the SIM. This can be verified on voice
Installing the SIM.
V1.43 July 2010
User Manual
Call
Page 64 of 78