Working With Ccr Trees; Building A Ccr Tree - Nortel CallPilot 100 Administration Manual

Chapter 7

Working with CCR Trees

Building a CCR Tree

Note: To minimize the potential of service disruptions, avoid working on CCR Trees
during periods of peak activity. Callers can experience answering delays while you are
working on a CCR Tree.
To build a CCR Tree
1 Create the Home node. The Home node can be either a Menu node or an Information node.
If the Home node is an Information node:
• record an Information message
If the Home node is a Menu node:
• create the sub-nodes. The sub-nodes can be:
— Menu sub-nodes
— Information nodes
— Mailbox nodes
— Park and Page nodes
— Transfer nodes
2 Assign the CCR Tree to a Greeting Table.
You can assign a CCR Tree for each time of day.
3 Test the CCR Tree
CallPilot Telephone Administration Guide
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