Index - Nortel CallPilot 100 Administration Manual

Index

A
Afternoon Greeting 54
Alternate extensions 24
Alternate Language 50, 51
Analog Station Module 144
Analog Terminal Adapter 144
ATA 2 and ASM CallPilot Feature Compatibility 144
Autodial, CallPilot Feature Compatibility 144
Automated Attendant
Business Status 108
changing the status 110
greetings 50
troubleshooting 129
B
Broadcast message
about 99
recording 99
Business Status, setting 108
C
Call Center 10
Call Display Information, troubleshooting 129
Call Forward
All Calls 138
No Answer 138
Call Record, in Class of Service 21
CallPilot
Call answering 60
configuration for medium business 141
configuration for small business 139
default password 27
resetting 103
troubleshooting 129
CallPilot error messages 133
CallPilot Feature Compatibility
ATA 2 and ASM 144
Autodial 144
Camp On 144
Delayed Ring Transfer (DRT) 145
Disconnect Supervision 145
Do Not Disturb (DND) 145
Intercom numbers 145
Language choice 146
Messages 146
Night Service 146
Prime Set 146
Private line 146
Service Modes 147
Set Relocation 144
Timeout 145
Transfer Callback 147
CallPilot options
Call Center 10
Desktop Messaging 10
Message Networking 10
Camp On, CallPilot Feature Compatibility 144
CCR Tree
changing 89
deleting 97
designing 69
Destination type 93
disabling 89
erasing a Path 97
Mailbox node 80, 92
overview 69
planning 69
testing 89
Transfer node 94
troubleshooting 132
Class of Service 21
Call Record 21
default values 22
greeting length 21
mailbox message time 21
message length 21
message retention period 21
networking 21
number of attempts 21
Off-premise Message Notification 21
Outbound Transfer 21
password attempts 21
password expiry 21
prompt language 21
retry intervals 21
summary 22
Target Attendant 21
User Interface 21
Company Directory
recording name in 27
troubleshooting 131
Conventions, guide 15
buttons 15
command line 15
CallPilot Telephone Administration Guide
161