AT&T TL86103 User Manual page 148

Appendix
Troubleshooting
I get noise, static, or weak signals even when I'm near the telephone base.
• If you subscribe to high-speed Internet service (DSL - digital subscriber
line) through your telephone line, you must install a DSL filter between the
telephone line cord and the telephone wall jack (page 9). The filter prevents
noise and caller ID problems as a result of DSL interference. Please contact
your DSL service provider for more information about
DSL filters.
• You may be able to improve the performance of your cordless phone by
installing your new telephone base as far as possible from any other existing
cordless telephone system that may already be installed.
• Other electronic products such as HAM radios and other DECT phones, can
cause interference with your cordless phone. Try installing your phone as far
away as possible from these types of electronic devices.
• Do not install this phone near a microwave oven or on the same electrical
outlet. You may experience decreased performance while the microwave
oven is operating.
• If you plug your phone in with a modem or a surge protector, plug the
phone (or modem/surge protector) into a different location. If this does not
solve the problem, relocate your phone or modem farther apart from one
another, or use a different surge protector.
• Move your phone to a higher location. The phone may have better reception
in a high area.
• If other phones in your home are having the same problem, contact your
telephone service provider (charges may apply).
I hear other calls while using my phone.
• Disconnect the telephone base from the telephone jack, and plug in a
different telephone. If you still hear other calls, call your telephone
service provider.
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