AT&T TL87203 User Manual
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AT&T TL87203 User Manual

Dect 6.0 2-line corded/cordless telephone/ answering system with bluetooth wireless technology
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User's manual
TL87203
DECT 6.0 2-line
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology

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Summary of Contents for AT&T TL87203

  • Page 1 User’s manual TL87203 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 2 This telephone system is compatible with certain AT&T DECT 6.0 cordless headsets www.telephones.att.com/accessories and speakerphones. Visit for a list of compatible cordless headsets and speakerphones. Model number: TL87203 (corded telephone with one cordless handset and one cordless headset) Type: DECT 6.0 2-line corded/cordless telephone/answering system with BLUETOOTH® wireless technology...
  • Page 3 Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual TL87203 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology User’s manual Telephone base...
  • Page 4 Parts checklist Cordless headset with Battery with battery Headset charger earbud attached compartment cover attached Five earbuds Headset charger Three over the ear hooks power adapter Two over the head bands Behind the neck band...

  • Page 5: Table Of Contents

    User’s manual TL87203 DECT 6.0 2-line corded/cordless telephone/answering system with BLUETOOTH® wireless technology Table of contents Getting started Bluetooth Introducing Bluetooth ......33 Installation ............1 Connect to Cell application ..35 Quick reference guide - handset ..2 ™ Glossary of terms ........36 Quick reference guide - telephone Bluetooth setup ...........
  • Page 6 Clear voicemail indication ....57 Save a redial entry to the Key tone ............58 directory ............89 Use caller ID to automatically Delete a redial entry from the set date and time ........58 directory ............90 Home area code ........59 Multiple handset use Cell area code ...........61 Intercom .............91 Dial mode ...........63...
  • Page 7 Caller ID log ........... 116 Deregister all devices ......144 How the caller ID log works ..116 Deregister all devices from the Missed (new) call indicator ... 116 telephone base ........144 Memory match ........116 Screen icons, alert tones, and Caller ID operation ........117 lights ..............145 Review the caller ID log ....117...

  • Page 8: Getting Started

    Getting started Installation You must install and STOP! See pages 14-16 charge the battery before for easy instructions. using the telephone. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base can be placed on a flat surface or vertically mounted on the wall (pages 21-22).

  • Page 9: Quick Reference Guide - Handset

    Getting started Quick reference guide - handset DIR/VOLUME Headset jack Plug a 2.5 mm headset (not included) Press to show directory entries into the jack for handsfree telephone when the telephone is not in use conversations. (page 108). Press to scroll up while in menus. CHARGE light While entering names or numbers Steadily on when the handset is...
  • Page 10 Getting started Quick reference guide - handset OFF/CANCEL Press LINE 2/FLASH to make or During a call, press to hang up (page answer a call on line 2 (page 67). 67). During a call, press to answer an incoming call on line 2 when you While in a menu, press to cancel an receive a call waiting alert (page operation, return to the previous...
  • Page 11 Getting started Quick reference guide - handset MUTE/DELETE QUIET # (pound key) During a call, press to mute the Press repeatedly to display other microphone (page 82). dialing options when reviewing a caller ID log entry (page 118). While the telephone base is ringing, press to mute the ringer Press and hold to enter the temporarily (page 80).
  • Page 12 Getting started Quick reference guide - handset PUSH TO TALK Press to initiate a one-to-one (page 97) or one-to-group broadcast (page 99). Press and hold to broadcast to a group of system devices (page 99). Main menu The selected menu item is highlighted.

  • Page 13: Quick Reference Guide - Telephone

    Getting started Quick reference guide - telephone base CANCEL CELL A light While in a menu, press to exit Steadily on when the telephone without making changes; or press base is paired and connected with and hold to return to idle mode. a Bluetooth device on Cell A line (page 37).
  • Page 14 Getting started Quick reference guide - telephone base /DELETE /LINE 1 MAILBOX /LINE 2 MAILBOX Press to delete the message currently playing (page 136). Press to play line 1 or line 2 When the phone is not in use, messages (page 135). press to access the DELETE OLD Press to stop playing line 1 or line 2 MSGS menu (page 138).
  • Page 15 Getting started Quick reference guide - telephone base QUIET # (pound key) HOLD Press repeatedly to display other During a call, press to put the dialing options when reviewing a current call on hold (page 83). caller ID log entry. /VOLUME/ Press and hold to enter the Press to adjust the volume during...
  • Page 16 Getting started Quick reference guide - telephone base Micro USB port A micro USB port in the telephone base for connection to your computer via the USB cable is provided in the package (page 19). USB charging ports Two standard size USB ports in the telephone base for charging your cell phones.

  • Page 17: Quick Reference Guide - Cordless Headset And Charger

    Getting started Quick reference guide - cordless headset and charger MUTE/VOICE (On/off button and light) Press to make, answer or end a call Press to mute the microphone (page 67). during a call (page 82). Press to mute the ringer in the FLASH earpiece when there is an incoming Press to answer an incoming call...

  • Page 18: Telephone Base And Charger Installation

    Getting started Telephone base and charger installation Install the telephone base and chargers, as shown below. The telephone base is ready for tabletop use. If you want to change to wall- mounting, see Installation options on page 21 for details. Telephone base installation Plug the corded handset cord into the CORDED HS jack at the back of the telephone base.

  • Page 19: Handset Charger Installation

    Getting started Telephone base and charger installation Option 2: If you have a 2-line wall jack, plug the 4-conductor black telephone line, as shown below. Plug the large end of the Line 1 + line 2 telephone base power adapter Plug the other end of the telephone wall jack into a power outlet not...

  • Page 20: Headset Charger Installation

    Getting started Telephone base and charger installation Headset charger installation Plug the small end of the headset charger power adapter into the power jack at the bottom of the headset charger. Route the power cord through the power cord slot. Plug the large end of the power adapter into an electrical outlet not controlled by a wall switch.

  • Page 21: Battery Installation And Charging

    Getting started Battery installation and charging Install the handset battery, as shown below. Once you have installed the battery, the handset screen indicates the battery status (see the following table). For best performance, keep the cordless handset in the charger when not in use.

  • Page 22: Handset Battery Installation

    Getting started Battery installation and charging Handset battery installation Step 1 Plug the battery connector securely into the socket inside the handset battery compartment. Insert the supplied battery with the label THIS SIDE UP facing up, as indicated. Step 2 Align the cover flat against the battery compartment, and then slide it upwards until it clicks into place.

  • Page 23: Headset Battery Installation

    Getting started Battery installation and charging Headset battery installation The headset battery is permanently attached to the battery compartment cover. Do not try to separate them from each other. After installing the battery, charge it for at least 15 minutes. You may be able to make and receive short calls.

  • Page 24: Power On/Off The Headset

    Getting started Power on/off the headset Power on the headset before use. To power on the headset: Place the headset in the headset charger. -OR- Press and hold for two seconds. light flashes blue three times. You hear three beeps when it is being powered on.

  • Page 25: Line Power Mode (No Ac Power)

    Getting started Line power mode (no AC power) This telephone provides minimal functionality during a power failure. When AC power is not available, the screen is blank and many telephone features do not function. Only touch-tone dialing and corded handset volume adjustment are supported.

  • Page 26: Connect Your Telephone Base To Computer

    Getting started Connect your telephone base to computer Your new AT&T TL87203 allows you to make and receive softphone calls by connecting the telephone base to your computer by using the USB cable provided in the package. You can manage softphone Voice over IP (VoIP) calls through Skype ®...

  • Page 27: Installation Of At&T Softphone Call Manager On Computer

    Getting started Connecting your telephone base to computer Installation of AT&T Softphone Call Manager on computer To install AT&T Softphone Call Manager: 1. Put the CD-ROM that comes with the package into your computer. Open My computer, and then double click to open the disk drive. -OR- Visit www.telephones.att.com/downloads to download the software.

  • Page 28: Installation Options

    Getting started Installation options The telephone base comes with a mount bracket set for tabletop use. If you want to mount your telephone on a wall, rotate the mount bracket down so the telephone can connect with a standard dual-stud telephone wall-mounting plate.
  • Page 29 Getting started Installation options 2. Slide the handset tab upward. Rotate the handset tab by 180 degrees. The protruding edge of the handset tab holds the corded handset in place when the telephone is mounted on the wall. Switch hook Handset tab 3.

  • Page 30: Installation

    Getting started Installation options Wall-mount to tabletop installation To change the telephone base from the wall-mount position to tabletop position: Remove the telephone base from the wall. 2. If necessary, untie the bundled telephone line cords and power adapter cord. Make sure that you unplug the power adapter and telephone line cords from the wall outlets before you begin.
  • Page 31 Getting started Installation options 4. Slide the handset tab upward. Rotate the handset tab by 180 degrees. Switch hook Handset tab 5. Make sure the telephone line cords and power adapter cord are securely plugged into their jacks on the back of the telephone base. Plug the power adapter and telephone lines into the wall outlets.

  • Page 32: Belt Clip & Optional Cordless

    Getting started Belt clip & optional cordless handset To remove the belt clip: Gently lift either of the belt clip tabs outwards to remove the belt clip from To attach the belt clip: the handset. Snap the belt clip into the slots on both sides of the cordless handset.

  • Page 33: Headset Attachments

    Getting started Headset attachments Earbud There are a total of six earbuds provided. One of them has been attached to the headset. They come in three sizes of which there are two types: one normal and one providing a deeper fit. Follow the steps, as mentioned below, to change the earbud.
  • Page 34 Getting started Headset attachments Over the ear hook There are three ear hooks provided. Choose the size that best fits your need to attach to the headset. Follow the steps, as mentioned below, to attach an ear hook to the headset. To position the headset to wear on the left or right ear: To wear on the left ear: Make sure the ear hook loop is positioned,...
  • Page 35 Getting started Headset attachments 5. Hook the headset onto the desired ear. Adjust the angle of the headset until the microphone is pointing towards your mouth, as shown below. To remove the ear hook from the headset: Hold the headset with one hand. Twist and pull the ear hook with the other hand until it separates from the earpiece.
  • Page 36 Getting started Headset attachments Over the head band There are two over the head bands provided. Choose the one that best fits your need to attach to the headset. Follow the steps, as mentioned below, to attach an over the head band to the headset. To attach the head band to the headset: Make sure there is no headset attachment, except the earbud, connected to the headset.
  • Page 37 Getting started Headset attachments To remove the head band from the headset: Hold the headset with one hand and the ear pad with the other hand. Twist and pull the headset until it separates from the ear pad.
  • Page 38 Getting started Headset attachments Behind the neck band By default, the ear pad on the neck band is positioned to be worn on the right ear. To attach the headset to the neck band: Make sure there is no headset attachment, except the earbud, connected to the headset.
  • Page 39 Getting started Headset attachments To wear the headset on your left ear: Remove the ear pad and supporting pad from the neck band by carefully pulling them up through the stems at the end of the neck band. 2. Snap the socket of the ear pad into the stem at the left end of the neck band.

  • Page 40: Bluetooth

    Keep connected cell phones and headsets within this range. If your cell phone has poor reception in your home, the TL87203 cannot improve the reception. However, if there is a location in your house with better reception, you can leave your cell phone at that location while you use the TL87203 cell line.
  • Page 41 Bluetooth device. Refer to the Telephone operation section (pages 67-102) on how to operate your Bluetooth devices with your new AT&T TL87203 telephone system with Bluetooth wireless technology. Refer to the Troubleshooting section (pages 156-169) if you experience difficulty when using the telephone system.

  • Page 42: Connect To Cell ™ Application

    ™ If you are using Bluetooth-enabled cell phones with Android® OS 2.3 or above, you can further extend the flexibility of your TL87203 with use of the free Connect to Cell application. Connect to Cell comprises Caller ID manager and Alerts manager that help integrate your cell phone with the AT&T telephone system.

  • Page 43: Glossary Of Terms

    B CELL on a handset, or Cell A or CELL B the telephone base to use the cell line. Connected - when you pair a Bluetooth device to the TL87203, it is placed in an active slot and automatically connected. When a device is connected, an A...

  • Page 44: Bluetooth Setup

    To use a Bluetooth enabled cellular phone or headset with your telephone, you must first pair and connect your Bluetooth cellular phone or headset with the telephone base. The TL87203 can be used to make or answer calls on the cell phone line.
  • Page 45 NOTES: The pairing process may take up to one minute. If the pairing process fails, turn off the Bluetooth feature on your cell phone and on the TL87203 by pressing Cell A or CELL B Repeat the steps, as mentioned above, to pair and connect again. In some cases, it may take you a few attempts to complete the pair process.

  • Page 46: Add A Headset

    Bluetooth Bluetooth setup Add a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your Bluetooth headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Using the telephone base: MENU...
  • Page 47 If you have trouble pairing your cell phone or headset, it may not be compatible with your TL87203. Check the Bluetooth compatibility list at www.telephones.att.com/bluetooth NOTES: The pairing process may take up to one minute.

  • Page 48: Auto Connection

    Bluetooth Bluetooth setup Auto connection When an active device moves within Bluetooth range of the telephone base, or is turned on within range, the telephone base tries to connect to the device. When the device moves out of range, it is disconnected. Your device might make a connect or disconnect sound.

  • Page 49: Connect/Disconnect An Active

    Bluetooth Bluetooth setup Connect/disconnect an active device While in the device list menu, you may connect or disconnect your active device. Press MENU on the telephone base in idle mode to enter the main menu. 2. Press CID, DIR, /RECORD, or /DELETE to highlight Bluetooth, and then press SELECT 3.

  • Page 50: Replace An Active Device

    Bluetooth Bluetooth setup Replace an active device If you already have 2 active devices and you want to activate a different one, you must deactivate one of the 2 active devices. To replace an active device: MENU Press on the telephone base in idle mode. BLUETOOTH Add device 2.

  • Page 51: Download Directory

    Bluetooth setup Download directory You can download up to 4 cell phone directories (phonebooks) to your TL87203 telephone system via Bluetooth wireless technology. Each downloaded directory can store up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.
  • Page 52 Downloading base displays the date of the last update of your entry #0001... cell phone. The directory stored on the TL87203 for STOP that cell phone will be erased and replaced with the current cell phone directory. If you have edited the...

  • Page 53: Interruption To Directory

    Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the phone receives a call, the download process will stop. The telephone base returns to idle mode and displays CL) Download fail. When you try to view the downloaded directory, the telephone base and handsets display Last Download failed: MM/DD/YY.

  • Page 54: Change Pin

    Bluetooth Bluetooth setup Change PIN You may be required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: 1. Press MENU on the telephone base in idle mode to BLUETOOTH enter the main menu.

  • Page 55: Telephone Settings

    Telephone settings Cordless handset and telephone base settings Use the menu to change the cordless handset or telephone base settings. Using a cordless handset: MENU Press when the cordless handset is not in use to enter the main menu. 2. Press CID or DIR to highlight the feature to be changed. When scrolling through the menu, the selected menu item is highlighted.

  • Page 56: Ringer Volume

    Telephone settings Cordless handset and telephone base settings Ringer volume You can select the ringer volume for incoming calls on all lines. Using a cordless handset: MENU Press in idle mode to enter the main menu. RINGERS 2. Press CID or DIR to highlight Ringers, and then Ringer volume Ringer tone press...

  • Page 57: Ringer Tone

    Telephone settings Cordless handset and telephone base settings Ringer tone You can select the ringer tones for incoming landline and cell calls. Using a cordless handset: MENU Press in idle mode to enter the main menu. 2. Press CID or DIR to highlight Ringers, and then RINGER TONE All lines SELECT...

  • Page 58: Lcd Language

    Telephone settings Cordless handset and telephone base settings LCD language You can select English, French, or Spanish to be used for all screen displays. Using a cordless handset: Press MENU in idle mode to enter the main menu. 2. Press CID or DIR to highlight Settings, and then SETTINGS press SELECT...

  • Page 59: Set Date/Time

    Telephone settings Cordless handset and telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. Before using the answering system, set the date and time as follows. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call.
  • Page 60 Telephone settings Cordless handset and telephone base settings Using the telephone base: To set the date and time manually: Press MENU in idle mode to enter the main menu. SET DATE 2. Press CID, DIR, /RECORD, or /DELETE to 07/29/13 MM/DD/YY highlight Set date/time, and then press SELECT...

  • Page 61: Caller Id Announce

    Telephone settings Cordless handset and telephone base settings Caller ID announce To use the caller ID announce feature, you must subscribe to caller ID service from your telephone service provider. The caller ID announce feature lets you know who’s calling without having to look at the display. When you have an incoming call, the cordless handset and telephone base speak “Call from...”...

  • Page 62: Set Speed Dial Voicemail

    Telephone settings Cordless handset and telephone base settings Set speed dial voicemail number This feature lets you save your voicemail number for easy access when you 1 key. press and hold the To set your voicemail number: Using a cordless handset: MENU 1.
  • Page 63 Telephone settings Cordless handset and telephone base settings Using a the telephone base: Press MENU in idle mode to enter the main menu. SETTINGS 2. Press CID, DIR, /RECORD, or /DELETE to Voicemail # Clear voicemail highlight Settings, and then press SELECT Key tone 3.

  • Page 64: Voicemail (Visual Message Waiting) Number

    Telephone settings Cordless handset and telephone base settings Voicemail (visual message waiting) number If you subscribe to a voicemail service offered by your telephone service provider, this feature provides a visual indication when you have new voicemail messages, Voicemail and the icon appear on the telephone base and handset screens.

  • Page 65: Key Tone

    Telephone settings Cordless handset and telephone base settings Key tone The telephone base and handset are set to beep with each key press. You can adjust the key tone volume or turn it off. When the key tone is off, there are no beeps when you press keys.

  • Page 66: Home Area Code

    Telephone settings Cordless handset and telephone base settings Home area code If you dial seven digits to make a local call (no area code required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID log only displays the seven digits of the telephone number.
  • Page 67 Telephone settings Cordless handset and telephone base settings Using the telephone base: MENU Press in idle mode to enter the main menu. HOME AREA CODE 2. Press CID, DIR, /RECORD, or /DELETE to highlight Directory, and then press SELECT - - - 3.

  • Page 68: Cell Area Code

    Telephone settings Cordless handset and telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly.
  • Page 69 Telephone settings Cordless handset and telephone base settings Using the telephone base: Press MENU in idle mode to enter the main menu. CELL AREA CODE 2. Press CID, DIR, /RECORD, or /DELETE to - - - highlight Directory, and then press SELECT 3.

  • Page 70: Dial Mode

    Telephone settings Cordless handset and telephone base settings Dial mode The dial mode is preset to tone dialing. If you have pulse (rotary) service, you must change the dial mode to pulse dialing before using the telephone. Using the telephone base: Press MENU in idle mode to enter the main menu.

  • Page 71: Quiet Mode

    Telephone settings Cordless handset and telephone base settings QUIET mode When QUIET mode is turned on, the telephone silences all sounds during the set period of time (1-12 hours). However, the handset locator paging tone and any sound-generating operations initiated by users, such as making calls by using the speakerphone or setting ringer volume, will sound as normal.

  • Page 72: No Line Alert

    Telephone settings Cordless handset and telephone base settings No line alert If there is no telephone line connected to line 1 and/or line 2 of the telephone base, the screens of the cordless handset and telephone base will display L1) No line and/or L2) No line. If you do not want to display this message on the screens (for example, if you use the cell line only), you can turn off the no line alert using the code, as described below.

  • Page 73: Cordless Headset Settings

    Telephone settings Cordless headset settings Headset earpiece ringer The headset charger and headset do not have external ringers. When you receive calls, the headset earpiece rings, as well as the cordless handset and the telephone base. To change the volume of the earpiece ringer: Slide the volume switch at the top of the headset towards VOL+ or VOL- when the headset is not in use.

  • Page 74: Telephone Operation

    Telephone operation Make, answer, or end a call on line 1 or line 2 The TL87203 telephone base can be used to make or answer calls on up to two individual landlines (pages 11 and 12). Using a cordless handset:...
  • Page 75 Using a Bluetooth headset: You can use a Bluetooth headset paired with your TL87203 for calls on line 1 or line 2. However, you need to keep the device within 15 feet of the telephone base for optimal performance.

  • Page 76: Call Waiting On Line 1 Or Line 2

    Telephone operation Telephone operation To transfer a call from a cordless handset or the telephone base to a cordless headset or speakerphone: Using a cordless handset or the telephone base: Press OPTION during a call on line 1 or line 2. 2.

  • Page 77: Make, Answer, Or End A Cell Call

    Telephone operation Make, answer, or end a cell call The TL87203 can be used to make or answer calls on the cell lines. You can connect a maximum of 2 Bluetooth enabled cell devices to the telephone base. Both cell devices can be used on two cell lines at the same time.
  • Page 78 Telephone operation Telephone operation NOTES: You can also use your cell phone to answer the call. If you answer with your cell phone, it disconnects from the telephone base. REJECT If you do not want to answer the call, press When you try to make a cell call but your cell phone is not connected to the base, the telephone base displays Cellular phone not connected.

  • Page 79: Call Waiting On The Cell Line

    Telephone operation Telephone operation Call waiting on the cell line If you subscribe to call waiting service from your cell phone service provider, and someone calls while you are already on a call on the same line, you hear a call waiting alert tone.

  • Page 80: Answer An Incoming Cell Call While On Line 1 Or Line 2

    Telephone operation Telephone operation Answer an incoming cell call while on line 1 or line 2 If you are on a call using line 1 or line 2 and you receive an incoming cell call, you hear a beep, and , or displays on the cordless handset or telephone base you are using.

  • Page 81: Answer An Incoming Call On Line 1 Or Line 2 While On A

    Telephone operation Telephone operation Answer an incoming call on line 1 or line 2 while on a cell call If you are on a cell call and you receive an incoming call on line 1 or line 2, you hear a beep, and then , or , and Incoming call displays on the handset or telephone base you are using.

  • Page 82: Make, Answer Or End A Softphone Call

    Telephone operation Telephone operation Make, answer or end a softphone call You can make and receive calls on line 1, line 2, or cell lines, or softphone VoIP calls by using the AT&T Softphone Call Manager installed on your computer (see page 19).

  • Page 83: Voice Command

    You can also make a voice command using an AT&T TL80133 speakerphone paired with your TL87203 telephone base. Press MUTE on the speakerphone. You hear “Who would you like to call?”, followed by a confirmation beep. Say your desired contact name, which is stored in the...

  • Page 84: Conference Calls

    Telephone operation Conference calls Conference calls on line 1 and line 2 When you have calls established on line 1 and line 2, either in use or on hold, you can conference line 1 and line 2 using a handset, headset or the telephone base. To conference both line 1 and line 2: Using a cordless handset: OPTION...

  • Page 85: Conference Calls On Line 1 Or Line 2 With Cell Calls

    Telephone operation Conference calls To end a conference call: Using a cordless handset: Press OFF/ , or place the cordless handset into the charger. The call CANCEL continues until all people hang up. Using the telephone base: Press SPEAKER , 1 LINE, or 2 LINE, or put the corded handset back to the telephone base.
  • Page 86 If you are on a call using the cell line, you cannot join the call using your paired cell phone. However, you can join the call using another TL87203 device. As your cell phone is being used for the phone call, only features...

  • Page 87: Options While On Calls

    Telephone operation Options while on calls Silencing the ringer When the telephone is ringing, you can temporarily silence the ringer of the cordless handset or telephone base without disconnecting the call. The next call rings normally at the preset volume. To silence the handset ringer: Using a cordless handset: SILENCE...

  • Page 88: Speakerphone

    Telephone operation Options while on calls Speakerphone If you are on speakerphone, displays on the cordless handset or telephone base you are using. On a call using a cordless handset: /SPEAKER on the cordless handset to switch between normal Press cordless handset use and the speakerphone.

  • Page 89: Volume Control

    If it is a cell call and the volume is too loud, too quiet or drops out, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL87203 telephone base or cordless handset.

  • Page 90: Temporary Tone Dialing

    Telephone operation Options while on calls Using a cordless headset: To mute a call: Press MUTE/ on the headset to turn off the headset microphone. The VOICE voice prompt “Mute on” plays. The MUTE light on the headset base flashes and a short beep plays every 30 seconds.

  • Page 91: Equalizer

    Telephone operation Options while on calls Equalizer The equalizer feature enables you to change the audio quality to best suit your hearing. Using a cordless handset: OPTION While on a call on line 1, line 2 or a cell line, press 2.

  • Page 92: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, caller ID log, or redial list while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, caller ID log or redial list.
  • Page 93 Telephone operation Options while on calls Using the telephone base: To access the directory while on a call: OPTION Press 2. Press CID, DIR, /RECORD, or /DELETE to highlight Directory, and then press SELECT 3. Press CID, DIR, /RECORD, or /DELETE to highlight the desired directory, and then press REVIEW 4.

  • Page 94: Redial

    Telephone operation Redial The telephone base and each cordless handset store the last 10 dialed numbers (up to 30 digits each) in the redial list. The redial entries of each cordless handset and the telephone base are independent. Review the redial list Using a cordless handset: Press REDIAL/ in idle mode.
  • Page 95 Telephone operation Redial -OR- You can also insert the area code to the redial number before dialing. Enter the area code in idle mode, and then press REDIAL/ in idle mode. PAUSE 2. Press CID, DIR, or REDIAL/ repeatedly to browse until the desired PAUSE INSERT number displays, and then press...

  • Page 96: Save A Redial Entry To The Directory

    Telephone operation Redial Save a redial entry to the directory Using a cordless handset: Press REDIAL/ in idle mode. PAUSE 2. Press CID, DIR, or REDIAL/ repeatedly to browse until the desired PAUSE number displays. 3. Press SAVE 4. The handset displays EDIT NUMBER. Use the dialing keys to edit the number, if necessary.

  • Page 97: Delete A Redial Entry From The Directory

    Telephone operation Redial NEXT 5. Press 6. Press CID, DIR, /RECORD, or /DELETE to highlight one of the following types: Home Cell Work Other NEXT . The screen displays ENTER NAME. Use the dialing keys (page Press 106) to enter a name. Press /DELETE or BACKSP to erase a character.

  • Page 98: Multiple Handset Use

    Multiple handset use Intercom Use the intercom feature for conversations between a cordless handset and the telephone base, two cordless handsets, or a cordless handset/telephone base and a cordless headset/speakerphone (sold separately). You can buy additional expansion handsets (AT&T model TL86003), cordless headset, and cordless speakerphones (AT&T model TL80133) for this telephone base to expand your telephone system (up to 12 handsets or 10 handsets and two cordless headsets/speakerphones).
  • Page 99 Multiple handset use Intercom Using the telephone base: MENU Press in idle mode to enter the main menu. Answering sys Press CID, DIR, /RECORD, or /DELETE to Directory Cal ler ID log highlight Intercom, and then press SELECT Intercom The telephone base shows INTERCOM TO:. Use BACK SELECT the dialing keys to enter a specific handset number...

  • Page 100: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom Answer an incoming call during an intercom call When you receive an incoming call on line 1 or line 2 during an intercom call, the two devices on the intercom call hear an alert tone. The screens display , or , and Incoming call, and then the caller ID.

  • Page 101: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system device or the telephone base. You can also share an outside call with another system device or the telephone base. To transfer or share an outside call using intercom: Using a cordless handset: OPTION When on an outside call, press...
  • Page 102 Multiple handset use Call transfer using intercom Using the telephone base: OPTION When on an outside call, press 2. Press SELECT to choose Intercom. The call is automatically put on hold. The telephone base displays INTERCOM TO:. Use the dialing keys to enter a specific handset number (1-9 for handsets 1-9, TONE followed by 0-2 for handsets 10-12, # for a single cordless headset/speakerphone, and # followed by 1 or 2 for cordless headset/speakerphone 1 or...

  • Page 103: Push-To-Talk (Ptt)

    Multiple handset use Push-to-talk (PTT) You can directly broadcast messages from one handset or telephone base to the speakerphone of one or a group of other devices. Press and hold PUSH TO TALK on a handset or PTT on the telephone base to begin a two-way communication.

  • Page 104: Ptt Call To A Single Device

    Multiple handset use Push-to-talk (PTT) PTT call to a single device Using a cordless handset: There are a few ways to begin a PTT call to a single device. When the handset is not in use: If you have one handset, press and hold PUSH TO TALK. If you have more than one handset: w Press PUSH TO TALK on the handset, and then use the dialing keys to enter the destination device number.
  • Page 105 Multiple handset use Push-to-talk (PTT) Using the telephone base: There are a few ways to begin a PTT call to a single handset. When the telephone base is not in use: If you have one handset, press and hold PTT. If you have more than one handset: w Press PTT, and then use the dialing keys to enter the destination handset number.

  • Page 106: Ptt Call To Multiple Devices

    Multiple handset use Push-to-talk (PTT) PTT call to multiple devices When there are multiple handsets registered to the phone system, PTT supports one-to-group calls. PTT supports a maximum of one-to-four calls when one to five handsets are registered, and a maximum of one-to-three calls when six or more handsets are registered.

  • Page 107: Answer A Ptt Call

    Multiple handset use Push-to-talk (PTT) Answer a PTT call You can respond to a PTT call, as described below. Using a handset or the telephone base: When your device receives a PTT call, it beeps and shows Press and hold [PTT] to talk.

  • Page 108: Change A One-To-One Ptt Call To An Intercom Call

    Multiple handset use Push-to-talk (PTT) Change a one-to-one PTT call to an intercom call You can convert a one-to-one PTT session to an intercom call. Using a cordless handset or the telephone base: When your device shows Press and hold [PTT] to talk, press INTCOM .

  • Page 109: Make An Outgoing Call During

    Multiple handset use Push-to-talk (PTT) Make an outgoing call during PTT call Using a cordless handset or the telephone base: During a one-to-one PTT call, press LINE 1/ or LINE 2/ on your FLASH FLASH handset or 1 LINE or 2 LINE on the telephone base to get a dial tone. The PTT call ends automatically.

  • Page 110: Directory

    Directory About the directory The home directory stores up to 200 entries with up to 30 digits for each phone number and 15 characters for each name. Each of the downloaded directories stores up to 1,500 entries with up to 30 digits for each phone number and 15 characters for each name.

  • Page 111: Create Directory Entries

    Directory Create directory entries Create a new entry in the home directory Using a cordless handset: Press MENU on the handset in idle mode to enter the main menu. 2. Press CID or DIR to highlight Directory, and then press SELECT. OPTION to choose Home.
  • Page 112 Directory Create directory entries Using the telephone base: MENU Press on the telephone base in idle mode to enter the main menu. 2. Press CID, DIR, /RECORD, or /DELETE to highlight Directory, and SELECT then press 3. Press OPTION to choose Home. SELECT to choose Add contact.

  • Page 113: Dialing Keys

    Directory Create directory entries Dialing keys Characters by number of key presses Dialing keys ‘ & space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.

  • Page 114: Add A Predialed Telephone Number To The Directory

    Directory Create directory entries Add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Using a cordless handset: SAVE Enter the telephone number when in idle mode, and then press NEXT move on to edit the number, and then press 2.

  • Page 115: Review The Directory

    Directory Review the directory Review directory entries Using a cordless handset: Press DIR when in idle mode. 2. Press CID or DIR to highlight a directory, and then press REVIEW 3. Press CID or DIR to browse. -OR- MENU Press when in idle mode.
  • Page 116 Directory Review the directory Using the telephone base: Press DIR when in idle mode. 2. Press CID, DIR, /RECORD, or /DELETE to highlight a directory, and REVIEW then press 3. Press CID, DIR, /RECORD, or /DELETE to browse. -OR- Press MENU when in idle mode.

  • Page 117: Search The Directory

    Directory Search the directory 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. Using a cordless handset or the telephone base: Follow the steps in Review directory entries on pages 108-109 to enter the directory.

  • Page 118: Dial, Edit, Or Delete A Directory Entry

    If you have edited the downloaded entries on your TL87203, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest that you edit numbers in your cell phone, and then download the directory.
  • Page 119 Directory Dial, edit, or delete a directory entry 5. Press CID or DIR to highlight one of the following types. Home Cell Work Other NEXT . The screen displays EDIT NAME. 6. Press Use the dialing keys to edit the name. Press CID or DIR to move the cursor to the left or right.

  • Page 120: Edit The Type Of A Directory Entry

    Directory Dial, edit, or delete a directory entry Edit the type of a directory entry If you only want to edit the type of a directory entry: Search for the desired entry in the directory (see Review directory entries and 3-character alphabetical search on SELECT LABEL pages 108-110).

  • Page 121: Remove A Downloaded Directory

    Directory Dial, edit, or delete a directory entry Remove a downloaded directory Using a cordless handset: Search for the desired downloaded directory in the directory menu (see Review directory entries and 3-character alphabetical search on pages 108-110). OPTION 2. When the desired downloaded directory is chosen, press , and then press CID or DIR to highlight Remove dir.

  • Page 122: Caller Id

    Caller ID About caller ID This product supports caller ID services offered by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring. Information about caller ID with call waiting Caller ID with call waiting lets you see the name and telephone number of the caller before answering the call, even while on another call.

  • Page 123: Caller Id Log

    Caller ID Caller ID log How the caller ID log works The telephone stores caller ID information about the last 200 incoming calls in the telephone base, which are shared by all lines (except PC line). Entries are stored in reverse chronological order. The phone deletes the oldest entry when the log is full to make room for new calls.

  • Page 124: Caller Id Operation

    Caller ID Caller ID operation Review the caller ID log Review the caller ID log to find out who called, to return the call, or to copy the caller’s name and number into your directory. Caller ID log empty appears if there are no records in the caller ID log.

  • Page 125: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the incoming caller ID log entries have ten digits (the area code plus the seven-digit number), in some areas, you may need to dial only the 7 digits, 1 plus the seven digits, or 1 plus the area code plus the seven digits. You can change and store the number of digits that you dial in the caller ID log.

  • Page 126: Save A Caller Id Log Entry To The Directory

    Caller ID Caller ID operation Save a caller ID log entry to the directory Caller ID log entries can only be saved to the Home directory. Using a cordless handset: Select a desired entry in the caller ID log (see Review the caller ID log on page 117).
  • Page 127 Caller ID Caller ID operation Using the telephone base: Select a desired entry in the caller ID log (see Review the caller ID log on page 117). 2. When the desired entry appears, press # (pound key) repeatedly to show different dialing options.

  • Page 128: Delete Caller Id Log Entries

    Caller ID Caller ID operation Delete caller ID log entries To delete an entry: Using a cordless handset: /DELETE on the handset. Press MUTE Using the telephone base: Press DELETE on the telephone base to delete the shown entry. To delete all entries: Using a cordless handset: MENU Press...

  • Page 129: Reasons For Missing Caller Id Information

    Caller ID Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason The caller prefers not to show the phone number. PRIVATE NUMBER The caller prefers not to show the name. PRIVATE NAME No name is sent and the caller prefers not to show the number.

  • Page 130: Answering System

    Answering system Answering system settings Use the answering system menu of the telephone base to set up the announcement message, turn on or off the answering system or message alert tone, activate call screening, or change the number of rings, remote access code or message recording time.
  • Page 131 Answering system Answering system settings To record a new outgoing announcement: Using the telephone base: When the telephone base is in idle mode, press MENU to enter the main menu. Recording 2. Press SELECT to select Answering system. announcement... 3. Press CID, DIR, /RECORD, or /DELETE to highlight Mailbox 1 or Mailbox 2, and then STOP press...
  • Page 132 Answering system Answering system settings To delete your outgoing announcement: Using the telephone base: When the telephone base is in idle mode, press MENU to enter the main menu. Annc. Reset SELECT to select Answering system. 2. Press 3. Press CID, DIR, /RECORD, or /DELETE to highlight Mailbox 1 or Mailbox 2, and then SELECT press...

  • Page 133: Answer On/Off

    Answering system Answering system settings Answer on/off Unless you change it, the answering system is on and ready to record messages. You can turn the answering system off, but if you do so, the answering system does not answer calls and record incoming messages. To turn the answering system on or off: Using the telephone base: Press /LINE 1 ANS ON/OFF or /LINE 2 ANS...

  • Page 134: Call Screening On/Off

    Answering system Answering system settings Call screening on/off Use this feature to choose whether incoming messages can be heard over the speaker when they are being recorded. If you turn call screening on, you hear the incoming message. While monitoring an incoming message, you can answer the call by pressing LINE 1/ , LINE 2/ or /SPEAKER on a cordless...

  • Page 135: Number Of Rings

    Answering system Answering system settings Number of rings You can set the answering system to answer an incoming call after two, three, four, five or six rings. You can also select toll saver. If toll saver is selected, the answering system answers a call after two rings when you have new messages, and after four rings when there are no new messages.

  • Page 136: Remote Access Code

    Answering system Answering system settings Remote access code To access your answering system remotely from any touch-tone phone, you need to enter a two-digit number (00-99). By default, the remote access code is Using the telephone base: ANS SYSTEM SETUP When the telephone base is in idle mode, press MENU Cal l screening...

  • Page 137: Message Alert Tone

    Answering system Answering system settings Message alert tone When the message alert tone is set to On, and there is at least one new message, the telephone base beeps every 10 seconds. Unless you change it, the message alert tone is set to off. There is no audible alert at the handset.

  • Page 138: Message Recording Time

    Answering system Answering system settings Message recording time You can set the recording time allowed for incoming messages. The message length is 3 minutes by default. To change the setting: Using the telephone base: MENU When the telephone base is in idle mode, press ANS SYSTEM SETUP Remote code to enter the main menu.

  • Page 139: About The Answering System

    Answering system About the answering system Answering system and voicemail indicators Your telephone has separate indicators for two different types of voice messages: those left on its built-in digital answering system and those left in your service provider’s voicemail (fees may apply). Your telephone’s built-in digital answering system messages and voicemail messages are separate.

  • Page 140: Message Capacity

    Answering system About the answering system Message capacity Each answering system (mailbox) can record and store up to 99 messages, depending on the length of each message. Individual messages can be up to three minutes (see Message recording time on page 131), and the maximum recording time is approximately 22 minutes.

  • Page 141: Call Screening

    Answering system About the answering system Call screening To screen a call at the telephone base: If the answering system and call screening are on (see Call screening on/off on page 127), the announcement and the incoming message broadcast at the telephone base when a call is answered by the answering system.

  • Page 142: Message Playback

    Answering system Message playback If you have both new and old messages, you can play the new messages first, and then the old messages. The caller ID information displays on the screens when you play messages and you can call back the caller. When playback begins, the handset and telephone base screens display the message status, caller ID information, and time and date of the message recorded.

  • Page 143: Options During Playback

    Answering system Message playback Options during playback When a message is playing, you can adjust the playback volume, skip, repeat, pause or delete the message. When messages are playing on the telephone base: Press /VOLUME/ to adjust the speaker volume. Press /SKIP or SKIP to skip to the next message.
  • Page 144 Answering system Message playback When messages are playing on a cordless handset: Press /SPEAKER to play the messages through the handset earpiece. /SPEAKER again to return to playing messages through the Press speakerphone. Press CID/VOLUME or DIR/VOLUME to adjust the speakerphone volume.

  • Page 145: Delete All Old Messages

    Answering system Message playback Delete all old messages You can only delete old (reviewed) messages. You cannot delete new messages until you review them. You cannot retrieve deleted messages. To delete all old messages on the telephone base: When the telephone is idle, press /DELETE. DELETE OLD MSGS Mailbox 1 2.

  • Page 146: Recording And Playing Memos

    Answering system Recording and playing memos Memos are your own recorded messages used as reminders for yourself or others using the same answering system. You can record your own memos using the telephone base. Play and delete them the same way as incoming messages.

  • Page 147: Remote Access

    Answering system Remote access You can reach your answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system: Dial your telephone number from any touch-tone telephone. 2. When the system answers, enter the two-digit remote access code (19 is the default code, see page 129 to change it).
  • Page 148 Answering system Remote access Cut out and carry the remote access wallet card at the back of this user’s manual for quick reference. NOTES: If you do not press any keys after you enter the remote access code, all new messages play. If there are no new messages, all old messages play.

  • Page 149: Appendix

    To register a cordless handset and cordless headset, see below. The handset and headset provided within your TL87203 product box are already registered as HANDSET 1, and HDST/SPK 1. Additional handsets and headsets are assigned numbers in the sequential order they are registered (up to HANDSET 12, or HANDSET 10 and HDST/SPK 2).

  • Page 150: Register A Cordless Headset To Your Telephone Base

    Appendix Adding and registering cordless handsets/headsets/ speakerphones Register a cordless headset to your telephone base Using the telephone base: Before you begin registration, make sure the battery is properly installed in the headset (see page 16). The light flashes slowly in red and blue to indicate the headset is not registered.

  • Page 151: Deregister All Devices

    Appendix Deregister all devices You may need to deregister all devices if: You have 12 registered devices and need to replace one of them. -OR- You wish to reassign the designated cordless handset or headset number of your registered devices. You must first deregister all devices, and then individually register each device again.

  • Page 152: Screen Icons, Alert Tones, And Lights

    Appendix Screen icons, alert tones, and lights Cordless handset screen icons Line 1 or Line 2 - On steadily when line 1 and/or line 2 is in use, or there is an incoming call on line 1 and/or line 2. CELL A or CELL B- On steadily when Cell A line and/or CELL B line is in use, or there is an incoming call on Cell A line and/or CELL B line.

  • Page 153: Telephone Base Screen Icons

    Appendix Screen icons, alert tones, and lights Telephone base screen icons LINE 1 or LINE 2 - On steadily when line 1 and/ or line 2 is in use, or there is an incoming call on line 1 and/ or line 2. CELL A or CELL B - On steadily when Cell A line and/or CELL B line is in use, or there is an incoming call on Cell A line and/or CELL B line.

  • Page 154: Cordless Handset Alert Tones

    Appendix Screen icons, alert tones, and lights Cordless handset alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Two short beeps /VOLUME /VOLUME on a cordless You are pressing q...

  • Page 155: Telephone Base Alert Tones

    Appendix Screen icons, alert tones, and lights Telephone base alert tones One short beep Tone of each key press, if key tone is turned on. One long beep Indication to begin recording a message, memo or announcement. Indicates the start of message recording during call screening or the end of a message playback session.

  • Page 156: Headset Alert Tones

    Appendix Screen icons, alert tones, and lights Headset alert tones One long beep The headset is ready to take your voice command. (You have to install the AT&T Softphone Call Manager before using this feature. For installation and operation instructions of the software, refer to the Installation and Operation Guide which can be found in the CD-ROM in the package.

  • Page 157: Telephone Base And Cordless Handset Lights

    Appendix Screen icons, alert tones, and lights Telephone base and cordless handset lights Large tilt backlit display CELL A/CELL B/HEADSET lights SPEAKER Steadily on when the telephone base is Steadily on when the paired and connected with a Bluetooth speakerphone is on. device.

  • Page 158: Headset Lights

    Appendix Screen icons, alert tones, and lights Headset lights light status On when the headset is charging in the headset charger. Flashes every 10 seconds to indicate the battery is low when the headset is not in the headset charger. Flashes three times to indicate the headset is powering off.

  • Page 159: Display Screen Messages

    Appendix Display screen messages Screen messages QUIET mode is turned on, and the answering system is Answering sys is On automatically turned on. during quiet mode The telephone base is calling. BASE is calling You are trying to make a cell call or access the Bluetooth Bluetooth menu when the Bluetooth link is already being used.
  • Page 160 Appendix Display screen messages Screen messages There are no directory entries. Directory empty The directory is full. You cannot save any new entries unless you Directory full delete some current entries. You have just ended a call. Ended Another system handset is calling. HANDSET X is calling The device is on an intercom call.
  • Page 161 Appendix Display screen messages Screen messages The base’s corded handset is lifted during an AC power failure. No AC power. If there is an AC power failure, it is still possible to dial out and System can only receive incoming calls on line 1 using the corded handset. access Line 1.
  • Page 162 Appendix Display screen messages Screen messages One handset has started a PTT session to another handset and PTT From telephone base. HANDSET X To devices: You have started the PTT process with a cordless handset. PTT To HANDSET X You have started the PTT process with the telephone base. PTT To BASE The PTT session is ended.

  • Page 163: Troubleshooting

    Appendix Troubleshooting If you have difficulty with your phone, please try the following suggestions. For www.telephones.att.com Customer Service, visit our website at or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, dial I cannot pair my cell phone to the telephone base. Make sure you have cellular coverage.
  • Page 164 Turn off your cell phone, and then turn it on again. Make sure that your cell phone is on the active devices list. For some cell phones, you must authorize the TL87203 device in your cell phone’s Bluetooth feature. See the user’s manual of your cell phone for more information.
  • Page 165 During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone affects your cell call volume on the TL87203. I cannot hear any audio on my telephone system when on a cell call.
  • Page 166 However, if you have a location in your house with better reception, you can leave your cell phone in that location while you use TL87203 cell line. In order for this to work, the cell phone must be within 30 feet of the telephone base for optimal performance.
  • Page 167 If changing the telephone line cord does not help, the wall jack (or the wiring to this wall jack) may be defective. Try using a different wall jack in your home to connect your TL87203 telephone, or contact your telephone service provider (charges may apply).
  • Page 168 Appendix Troubleshooting I cannot dial out. Try all the suggestions mentioned above. Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
  • Page 169 Appendix Troubleshooting The handset battery does not hold a charge. If the cordless handset is in the charger and the charge light is not on, refer to The charge light is off (page 165). Charge the battery in the cordless handset for at least 10 hours. For optimum daily performance, return the cordless handset to the charger when not in use.
  • Page 170 Appendix Troubleshooting If you plug your phone in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this does not solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
  • Page 171 Appendix Troubleshooting My cordless handset does not ring when I receive a call. Make sure that the ringer is not off. Refer to Ringer volume on page 49 in this user’s manual. Make sure you plug in the telephone line cord securely into the telephone base and the telephone jack.
  • Page 172 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. Other electronic products such as HAM radios and other DECT phones, can cause interference with your cordless phone. Try installing your phone as far away as possible from these types of electronic devices. Do not install this phone near a microwave oven or on the same electrical outlet.
  • Page 173 Appendix Troubleshooting System does not receive caller ID when on a call. Make sure you subscribe to caller ID with call waiting features from your telephone service provider. Caller ID features works only if both you and the caller are in areas offering caller ID service, and if both telephone service providers use compatible equipment.
  • Page 174 Appendix Troubleshooting System does not respond to remote commands. Make sure to enter your remote access code correctly (page 140). Make sure you are calling from a touch-tone phone. When you dial a number, you should hear tones. If you hear clicks, the phone is not a touch- tone telephone and cannot activate the answering system.
  • Page 175 Appendix Troubleshooting I cannot retrieve voicemail messages. Your telephone has both a built-in answering system and voicemail indication. They are independent features and each alerts you to new messages differently (page 132). If you subscribe to voicemail service from your telephone service provider, contact your telephone service provider for more information on how to access your voicemail.
  • Page 176 Appendix Troubleshooting Common cure for electronic equipment. If the telephone does not seem to be responding normally, try putting the cordless handset in the charger. If it does not fix the problem, do the following (in the order listed): 1. Disconnect the power to the telephone base. 2.
  • Page 177 Appendix Maintenance Taking care of your telephone Your cordless telephone contains sophisticated electronic parts, so you must treat it with care. Avoid rough treatment. Place the handset/headset down gently. Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 178: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information Read and understand all instructions in the user’s manual.

  • Page 179: Especially About Cordless

    Appendix Important safety information Especially about cordless telephones Privacy: The same features that make a cordless telephone convenient create some limitations. Telephone calls are transmitted between the telephone base and the cordless handset by radio waves, so there is a possibility that your cordless telephone conversations could be intercepted by radio receiving equipment within range of the cordless handset.

  • Page 180: Precautions For Users Of

    Appendix Important safety information CAUTION There may be a risk of explosion if you use a wrong type of batteries. Use only the supplied rechargeable batteries or replacement batteries (model BT183342/BT283342/BT191665/ BT291665). Change this product’s batteries only in accordance with the instructions and limitations specified in this manual.

  • Page 181: For C-Ul Compliance

    Appendix For C-UL compliance In compliance with the bilingual requirements for safety, caution, and warning markings of Canadian Federal and Provincial/Territorial statutes and regulations, the French version of Important safety information is included. Mesures de sécurité importantes Ce symbole vous alertera d’informations importantes ou d’instructions d’entretien pouvant apparaître dans ce guide d’utilisation.
  • Page 182 Appendix For C-UL compliance MISES EN GARDE: N’utilisez que les adaptateurs inclus avec ce produit. Pour obtenir une pièce de rechange, visitez www.telephones.att.com notre site Web au ou composez le 1-800-222-3111 1-866-288-4268 . Au Canada, composez le N’utilisez que la piles de rechargeable incluse ou la piles de rechange (modèle BT183342/ BT283342/BT191665/BT291665).
  • Page 183 Appendix For C-UL compliance Le sceau de l’organisme de recyclage RBRC sur les piles à l’hydrure métallique de nickel signifie que le fabricant de cet appareil participe volontairement au programme industriel visant à reprendre et recycler ce type de piles lorsqu’elles ne servent plus, au sein du territoire des États-Unis et du Canada.
  • Page 184 Appendix For C-UL compliance Mesures préventives pour les utilisateurs de stimulateurs cardiaques implantés dans l’organisme Stimulateurs cardiaques (ne s’applique qu’aux téléphones sans fil numériques) : L’organisme ‘Wireless Technology Research, LLC (WTR)’, une firme de recherche indépendante, a mené une évaluation pluridisciplinaire des interférences entre les téléphones sans fil portatifs et les stimulateurs cardiaques implantés dans l’organisme.

  • Page 185: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX. This identifier must be provided to your telephone service provider upon request.

  • Page 186: Fcc Part 15

    Appendix FCC Part 15 NOTE: This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 187: California Energy Commission Battery Charging Testing

    Appendix California Energy Commission battery charging testing instructions This telephone is set up to comply with the energy-conserving standards right out of the box. These instructions are intended for California Energy Commission (CEC) compliance testing only. When the CEC battery charging testing mode is activated, all telephone functions on the cordless handsets and cordless headsets, except battery charging, will be disabled.

  • Page 188: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, 1 (866) 288-4268 dial 1.
  • Page 189 Appendix Limited warranty 5. How do you get warranty service? www.telephones.att.com To obtain warranty service, visit or call 1 (800) 222-3111 1 (866) 288-4268 . In Canada, please dial NOTE: Before calling for service, please review the user’s manual. A check of the PRODUCT’s controls and features might save you a service call.

  • Page 190: Technical Specifications

    Appendix Technical specifications RF frequency band DECT frequency: 1921.536 - 1928.448 MHz Bluetooth frequency: 2402.000 - 2480.000 MHz Channels DECT channel: 5 Bluetooth channel: 79 Telephone base voltage 96 - 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @ 600mA (AC adapter output) 5.1VDC @1000mA Handset battery...

  • Page 191: Index

    Index Index Connect an active device, 42, 46 Connect to Cell, 35 Active device, 42–43 Cordless handset Add a Bluetooth headset, 39–40 quick reference guide, 2–5 Add a cell phone, 37–38 ringer tone, 50 Alerts manager, 35 ringer volume, 49 Alert tones screen icons, 145 handset, 147...
  • Page 192 Index Index Find handset, 80 Paging, 80 Phonebook, 103 PTT, 96–102 HD audio, 183 Pulse dialing, 63 Head band, 29–30 Push-to-talk, 96–102 Headset, 39 alert tones, 149 attachments, 26–32 Quick reference guide, 6–14 earpiece ringer, 66 QUIET mode, 64 lights, 151 Hold, 83 Record announcement, 123–124 Home area code, 59...
  • Page 193 Index Index Voice command, 76 Voicemail, 132 Volume, 82 Wall-mounting, 21–22 Warranty, 181–182...
  • Page 194 Record announcement..End remote access call ..(or hang up) Turn system off or on ..Model: TL87203 Type: DECT 6.0 cordless telephone/answering system with BLUETOOTH® wireless technology © 2018 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to Advanced American Telephones, San Antonio, TX 78219.
  • Page 195 www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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