AT&T TL86109 User Manual
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AT&T TL86109 User Manual

AT&T TL86109 User Manual

Dect 6.0 2-line corded / cordless telephone / answering system with bluetooth wireless technology
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TL86109
DECT 6.0 2-line
corded/cordless telephone/
answering system with
BLUETOOTH® wireless technology

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Summary of Contents for AT&T TL86109

  • Page 1 User’s manual TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology...
  • Page 2 AT&T product. You can also visit our website at www.telephones.att.com 1 (800) 222-3111 or call . In Canada, dial 1 (866) 288-4268 Model #: TL86109 (one handset) Type: DECT 6.0 2-line corded/cordless telephone/ answering system with Bluetooth wireless technology Serial #: Purchase date: Place of purchase: Both the model and serial number of your AT&T product can be found on the...

  • Page 3: Parts Checklist

    Parts checklist Your telephone package contains the following items. Save your sales receipt and original packaging in the event warranty service is necessary. User’s manual Quick start guide TL86109 TL86109 DECT 6.0 2-line DECT 6.0 2-line corded/cordless telephone/ corded/cordless telephone/...

  • Page 4: Table Of Contents

    User’s manual TL86109 DECT 6.0 2-line corded/cordless telephone/ answering system with BLUETOOTH® wireless technology Table of contents Getting started Change PIN..........26 Download directory ......27 Quick reference guide - handset..1 Interruption to directory Quick reference guide - telephone download..........29 base..............2...
  • Page 5 Table of contents Answering system settings....46 Save a redial entry to the Announcement ........46 directory..........72 Recording time........50 Delete a redial entry......73 Answer ON/OFF........51 Multiple handset use Delete your announcement...53 Handset locator.........74 Call screening........54 Join a call in progress......74 Number of rings ........55 Intercom............75 Remote access code......56 To initiate an intercom call....75...
  • Page 6 Table of contents works ............96 lights ............116 Missed calls indicator .......96 Screen messages........117 Display alerts settings......97 Display screen messages.....117 Memory match........98 Expand your telephone system..120 To review the call log.......98 Add and register a handset View dialing options.......100 (optional)..........120 Dial a call log entry......100 Replace a handset ........121 Save a call log entry to the Troubleshooting ........122...

  • Page 7: Getting Started

    Getting started Quick reference guide - handset Softkeys (2) OFF/CLEAR Press to select a menu item While using menus, press to displayed above the key. cancel an operation, back up to CHARGE light (blue ring around the previous menu, or exit the DIR/ VOLUME /CID) menu display (page 5).

  • Page 8: Quick Reference Guide - Telephone Base

    Getting started Getting started Quick reference guide - telephone base While in a menu, press Press to scroll up while in to scroll down. menus. Press to review the call Press to show directory log when the telephone entries when the telephone is not in use (page 99).

  • Page 9: Quick Reference Guide - Telephone Base

    Getting started Quick reference guide - telephone base /REPEAT /DELETE Press to repeat a message or press twice Press to delete the to play the previous message currently playing (page 108). message (page 108). When the phone is not TONE in use, press twice to Press to switch to tone delete all previously...
  • Page 10 Getting started Quick reference guide - handset During an outside call, intercom call, message or announcement playback, press to change the quality of the audio to best suit your hearing (page 68). Press the MENU softkey to enter the main menu which includes the following: Play messages (page 103) Answering sys (page 100)

  • Page 11: Handset Main Menu

    Getting started Handset main menu To enter the main menu Press the MENU softkey in idle mode to enter the main menu. Press CID or DIR to select a handset feature menu, then press the SELECT softkey to enter that menu. Press OFF/CLEAR to cancel an operation, back up to the previous menu or exit the menu display.

  • Page 12: Telephone Base Main Menu

    Getting started Telephone base main menu To enter the main menu Press the MENU softkey in idle mode to enter the main menu. Press CID or DIR to scroll through menu items. Press the SELECT softkey to select the highlighted item. Press CANCEL to cancel an operation, back up to the previous menu or exit the menu display.

  • Page 13: Installation

    Getting started Installation You must install and charge See pages 10-11 for easy the handset battery before instructions. using the cordless handset. Install the telephone base close to a telephone jack and a power outlet not controlled by a wall switch. The telephone base should be placed on a flat surface.

  • Page 14: Telephone Base Installation

    Getting started Telephone base installation If you subscribe to high-speed Internet service (digital subscriber line - DSL) through your telephone line, you must install a DSL filter between the telephone line cord and the telephone wall jack. The filter prevents noise and caller ID problems caused by DSL interference.

  • Page 15: Charger Installation

    Getting started Charger installation Plug the power adapter into an electrical outlet not controlled by a wall switch. IMPORTANT INFORMATION: Use only the power adapter(s) provided with this product. To obtain a replacement, visit our www.telephones.att.com 1 (800) 222-3111 website at or call .

  • Page 16: Battery Installation And Charging

    Getting started Battery installation and charging Install the battery as shown below. Step 1 Step 2 Plug the battery connector securely Align the cover flat against the into the socket inside the handset battery compartment, then slide it battery compartment, matching the upwards until it clicks into place.

  • Page 17: Battery Charging

    Getting started Battery charging Once you have installed the battery, the screen indicates the battery status (see table below). If necessary, place the handset in the telephone base or charger to charge the battery. For best performance, keep the handset in the telephone base or charger when not in use.

  • Page 18: Belt Clip & Optional Headset

    Getting started Belt clip & optional headset To remove the belt clip: To attach the belt clip: Gently lift either of the belt Snap the belt clip into the clip retaining tabs, shown retaining tabs on both in the figure, outwards to sides of the handset as remove the belt clip from shown in the figure.

  • Page 19: Bluetooth

    Bluetooth Bluetooth Introducing Bluetooth Your new AT&T TL86109 telephone system with Bluetooth wireless technology has the following features: • Pair up to four Bluetooth enabled devices (cell phones or headsets) with the telephone base. • Connect a maximum of two cell phones to make and receive cell calls.

  • Page 20: Glossary Of Terms

    Bluetooth cell phone - refers to a mobile Bluetooth enabled cellular telephone. CELLULAR line - the telephone line associated with your cell phone service. On your TL86109 handset, press CELLULAR to use the cell line. Connected - a Bluetooth enabled device (cell phone or headset) can only be used when it is connected to the telephone base.

  • Page 21: Bluetooth Setup

    Device list is full. then press - NEXT Replace paired device? Press the YES softkey to confirm and you are prompted to replace an AT&T TL86109 existing paired device (page 23). discoverable AT&T 2-Line BT •...

  • Page 22: Auto Connection

    Bluetooth Bluetooth setup The telephone base then displays Connect cell Connect cel l to base? Press the YES softkey to connect your to base? cell phone to the telephone base. The telephone base displays Device connected to the base. The corresponding status icon ( A or B) displays.

  • Page 23: Pair A Headset

    Bluetooth Bluetooth setup Pair a headset Before you begin, make sure that your Bluetooth enabled headset is not connected to any other Bluetooth device. Refer to your headset user's manual to learn how to search for or add new Bluetooth devices. To pair and connect a headset: Answering sys Press the MENU softkey on the telephone base in idle...
  • Page 24 Bluetooth Bluetooth setup The telephone base displays Connect headset Connect headset to base? Press the YES softkey to confirm. The to base? telephone base displays Device connected to the base and the corresponding status icon ( A or display when the headset is successfully connected. The corresponding light on the telephone base Device connected...

  • Page 25: Paired Devices

    Bluetooth Bluetooth setup Paired devices All paired devices are stored on the Paired devices list. Up to four devices (cell phones and headsets) can be paired with the telephone base. To use a paired device, it must in the active list (page 21) and connected. Once you have paired a device with the telephone base, you do not need to repeat the pairing procedure again unless you delete the device from the paired devices list.

  • Page 26: Remove A Paired Device

    Bluetooth Bluetooth setup Remove a paired device If you want to add another Bluetooth device and you already have the maximum of four devices on the paired devices list, you must first delete a device from the paired devices list. BLUETOOTH Add headset To remove a paired device:...

  • Page 27: Active Devices

    Bluetooth Bluetooth setup Active devices Only devices on the active devices list can establish a Bluetooth connection with the telephone base. Although two active devices can be connected to the telephone base, only one Bluetooth cell phone or a headset can be on a call at a time.
  • Page 28 Bluetooth Bluetooth setup While one or more than one active devices are disconnected, the telephone base displays the CONNECT softkey. You may also connect a device to the telephone base with the following steps: Press the CONNECT softkey on the telephone base in idle mode. If only one device is disconnected, the telephone base displays Connecting Cell phone 1 to the base...

  • Page 29: Replace An Active Device

    Bluetooth Bluetooth setup Replace an active device You can replace an active device with a device on the paired devices list even if you already have two devices on the active devices list. To replace an active device: Answering sys Press the MENU softkey on the telephone base in idle Directory mode to enter the main menu.

  • Page 30: Add An Active Device

    Bluetooth Bluetooth setup Add an active device You can have a maximum of two devices on the active devices list. To add an active device: Answering sys Press the MENU softkey on the telephone base in idle Directory mode to enter the main menu. Cal l log Bluetooth Press...

  • Page 31: Remove An Active Device

    Bluetooth Bluetooth setup Remove an active device You can remove an active device from the active devices list. To remove an active device: Answering sys Press the MENU softkey on the telephone base in idle Directory Cal l log mode to enter the main menu. Bluetooth SELECT Press...

  • Page 32: Change Pin

    Bluetooth Bluetooth setup Change PIN You are required to enter a PIN when establishing a Bluetooth connection. The default PIN of your telephone base is 0000. To change the PIN: BLUETOOTH Press the MENU softkey on the telephone base in idle Active devices mode to enter the main menu.

  • Page 33: Download Directory

    Place your cell phone next to the telephone base when you download a cell phone directory to your TL86109. To download a cell phone directory: Press the MENU softkey on the telephone base in...
  • Page 34 For example, if you have home, mobile and work numbers for a particular contact, the three categories may not transfer to your TL86109. On certain cell phones, you may need to press a key to confirm the directory download.

  • Page 35: Interruption To Directory Download

    Bluetooth Bluetooth setup Interruption to directory download If you are downloading a directory from a cell phone and the cell phone receives a call, the download process stops. After the call, the telephone base displays Download fail. When you try to view the downloaded directory, the telephone base displays Last download failed: MM/DD/YY.

  • Page 36: Telephone Settings

    Telephone settings Handset settings Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the handset ringer volume: RINGERS Press the MENU softkey on the handset in idle mode to Ringer volume enter the main menu. Ringer tone Press or DIR to highlight RINGERS, then press the...

  • Page 37: Ringer Tone

    Telephone settings Handset settings Ringer tone You can select the ringer tones for the incoming home and cell calls. To select a ringer tone: Press the MENU softkey on the handset in idle mode to RINGERS enter the main menu. Ringer volume Ringer tone Press...

  • Page 38: Lcd Language

    Telephone settings Handset settings LCD language You can select English, Français or Español to be used in all screen displays. SETTINGS LCD language To select a language: Line preference Display alerts Press the MENU softkey in idle mode to enter the main BACK SELECT menu.

  • Page 39: Key Tone

    Telephone settings Handset settings SETTINGS To manually turn off the new voicemail indicator: LCD language Press the MENU softkey on the handset in idle mode to Line preference Display alerts enter the main menu. BACK SELECT or DIR to scroll to Settings, then press the SELECT softkey.

  • Page 40: Set Date/Time

    Telephone settings Handset settings Set date/time The answering system announces the day and time of each message prior to playing it. If you subscribe to caller ID service, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows.

  • Page 41: Use Caller Id To Automatically Set Date And Time

    Telephone settings Handset settings Use caller ID to automatically set date and time SETTINGS You can choose to have the date and time automatically set Display alerts by incoming caller ID. Key tone Set date/time Press the MENU softkey on the handset in idle mode to BACK SELECT enter the main menu.

  • Page 42: Home Area Code

    Telephone settings Handset settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 43: Cell Area Code

    Telephone settings Handset settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.

  • Page 44: Telephone Base Settings

    Telephone settings Telephone base settings Ringer volume You can select the ringer volume for the incoming home and cell calls. To adjust the telephone base ringer volume: RINGERS Press the MENU softkey on the telephone base in idle Ringer volume mode to enter the main menu.

  • Page 45: Ringer Tone

    Telephone settings Telephone base settings Ringer tone You can select the ringer tones for the incoming Line 1, Line 2 and cell calls. To select a ringer tone: RINGERS Press the MENU softkey on the telephone base in idle Ringer volume Ringer tone mode to enter the main menu.

  • Page 46: Clear Voicemail

    Telephone settings Telephone base settings Clear voicemail If you subscribe to voicemail service offered by your telephone service provider, L1>voicemail or L2>voicemail and 1 2 appear on the telephone base when you have new voicemail messages. Contact your telephone service provider for more information and assistance about using your voicemail service.

  • Page 47: Key Tone

    Telephone settings Telephone base settings Key tone The handset is set to beep with each key press. If you turn off the key tone, there are no beeps when you press keys. To change the setting: SETTINGS Press the MENU softkey on the telephone base in idle Line preference mode to enter the main menu.

  • Page 48: Set Date/Time

    Telephone settings Telephone base settings Set date/time The answering system announces the day and time of each message prior to playing it. If the CID time sync is set to On, the day, month and time are set automatically with each incoming call. Before using the answering system, set the date and time as follows.

  • Page 49: Use Caller Id To Automatically Set Date And Time

    Telephone settings Telephone base settings Use caller ID to automatically set date and time You can choose to have the date and time automatically set by incoming caller ID. SETTINGS Press the MENU softkey on the telephone base in idle Display alerts mode to enter the main menu.

  • Page 50: Home Area Code

    Telephone settings Telephone base settings Home area code If you dial seven digits to make a local call (area code not required), enter your area code into the telephone as the home area code. When you receive a call from within your home area code, the caller ID history only displays the seven digits of the telephone number.

  • Page 51: Cell Area Code

    Telephone settings Telephone base settings Cell area code Most cell phone entries are stored in a 10-digit format. If all of your cell phone entries are stored this way, you do not need to program your cell area code. If your cell phone stores entries in a 7-digit format, we recommend that you program your cell area code so that your 7-digit directory entries can be dialed correctly using your home line.

  • Page 52: Answering System Settings

    Telephone settings Answering system settings Announcement An announcement is the greeting callers hear when calls are answered by the answering system. The telephone is preset with a greeting that answers calls with “Hello, please leave a message after the tone.” You can use this preset announcement, or replace it with your own.
  • Page 53 Telephone settings Answering system settings Use the telephone base to set the announcement: Press the MENU softkey on the telephone base in idle ANNOUNCEMENT Annc audio mode to enter the main menu. Annc mode Press or DIR to scroll to Answering sys, then SELECT press the SELECT softkey.
  • Page 54 Telephone settings Answering system settings Use the telephone base to play your announcement: ANSWERING SYS Press the MENU softkey on the telephone base in idle Mailbox 1 mode to enter the main menu. Mailbox 2 Press or DIR to scroll to Answering sys, then SELECT press the SELECT softkey.
  • Page 55 Telephone settings Answering system settings You may also use the telephone base to record an announcement while in idle mode. Press REC on the telephone base in idle mode. Press or DIR to highlight Announcement and then press the SELECT softkey. Press or DIR to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey.

  • Page 56: Recording Time

    Telephone settings Answering system settings Recording time You can set the recording time for each incoming message. Using a handset: ANSWERING SYS Press the MENU softkey on the handset in idle mode to Mailbox 1 enter the main menu. Mailbox 2 Press or DIR to scroll to ANSWERING SYS, then BACK...

  • Page 57: Answer On/Off

    Telephone settings Answering system settings Answer ON/OFF If you turn the answering system on, it answers calls and records messages only on the home line. If your paired cell phone has voicemail, callers can leave messages with that voicemail service. When the answering system of Line 1 or Line 2 is turned on, the ON/OFF LINE 1/ or ON/OFF LINE 2/...
  • Page 58 Telephone settings Answering system settings You can also turn the answering system on or off according to the following steps: Press /ON/OFF LINE 1 or /ON/OFF LINE 2 to turn on the corresponding answering system(s). The telephone base announces, “Calls will be answered.”...

  • Page 59: Delete Your Announcement

    Telephone settings Answering system settings Delete your announcement the handset to delete your announcement: Press the MENU softkey on the handset in idle mode to ANSWERING SYS Mailbox 1 enter the main menu. Mailbox 2 Press or DIR to scroll to ANSWERING SYS, then BACK SELECT press the SELECT softkey.

  • Page 60: Call Screening

    Telephone settings Answering system settings In the answering system setup menu, you can change the settings for call screening, number of rings, remote access code and message alert tone and recording time. Call screening The call screening feature lets you listen to a caller leaving a message at the telephone base.

  • Page 61: Number Of Rings

    Telephone settings Answering system settings Number of rings When the answering system is turned on, it answers all incoming home calls after the number of rings set. You can choose from two, four, or six rings; or toll saver. With toll saver selected, the answering system answers after two rings when you have new messages, and after four rings when you have no new messages.

  • Page 62: Remote Access Code

    Telephone settings Answering system settings Remote access code A two-digit security code is required to access the answering system remotely from any touch-tone telephone. ANSWERING SYS The preset code is 19. You can change the code to any Mailbox 1 number from 00 to 99.

  • Page 63: Message Alert Tone

    Telephone operation Answering system settings Message alert tone When the message alert tone is set to On, the telephone base beeps every 10 seconds to alert you of new messages. The tone stops when all new messages have been reviewed. The default message alert setting is off. Use the handset to set the remote access code: ANSWERING SYS Mailbox 1...

  • Page 64: Making, Answering And Ending A

    Telephone operation Making, answering and ending a call Using a handset To make a home call: • Press LINE 1/ , LINE 2/ /SPEAKER, then enter the FLASH FLASH telephone number. To predial a home call: • Enter the telephone number, then press LINE 1/ , LINE 2/ FLASH FLASH...

  • Page 65: Using A Bluetooth Headset For Home Calls

    If you are using a headset for a call which is transferred from a TL86109 handset, and you lose the Bluetooth connection or the battery of the headset is depleted, the call is transferred back to the originating handset.

  • Page 66: Call Waiting On The Home Line

    You can connect a maximum of two Bluetooth enabled cell phones to the telephone base, but only one cell phone can be used on a cell call at a time. The TL86109 handset can be used to make or answer calls on the cell phone line.

  • Page 67: Call Waiting On The Cell Line

    Telephone operation Making, answering and ending a call Using the telephone base: To make a cell call Press CELLULAR , then enter the telephone number Press the DIAL softkey. To predial a cell call • Enter the telephone number, then press CELLULAR If you have only one cell phone connected to the telephone base, it is automatically selected to make cell calls.

  • Page 68: Answer A Cell Call While On A Home Call

    Telephone operation Making, answering and ending a call Answer a cell call while on a home call If you are on a home call and you receive an incoming cell call, you hear a beep and 1 or 2 displays on the handset and telephone base. The telephone base and handset ring.

  • Page 69: Conference Calls

    Telephone operation Conference calls Share an outside call Another system handset or telephone base can join an outside call. That call continues until all system handset(s) and telephone base hang up. During a call on line 1, press LINE 1/ on the handset;...

  • Page 70: Answer An Incoming Call During A Conference Call

    Telephone operation Conference calls Answer an incoming call during a conference call If you subscribe to call waiting service with your telephone service provider, you hear a beep if someone calls on line 1 or line 2 while you are already on a conference call.

  • Page 71: Conference Home And Cell Calls

    Telephone operation Conference calls Conference home and cell calls When you have calls established on the home and cell lines, you can create a 3-way conference. To conference both home and cell calls: Press the OPTION softkey on the handset or telephone base. Press the SELECT softkey on the handset or telephone base to enter Conferencing and it shows Lines now in conference on the handset or telephone base.

  • Page 72: Speakerphone

    If this is a cell call and the volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL86109 corded and cordless handset(s).

  • Page 73: Mute

    Telephone operation Options while on calls Mute Use the mute function to turn off the microphone. You can hear the caller, but the caller does not hear you. To mute the call on a handset or telephone base: • Press the MUTE softkey to turn off the microphone. When mute is on, the handset screen shows Microphone off for a few seconds and the MUTE icon appears until you turn off the mute function.

  • Page 74: Hold

    Telephone operation Options while on calls Hold You can place a home or cell call on hold. You hear an alert tone if you have not taken the call off of hold after 14 minutes. You hear another alert tone 30 seconds later.

  • Page 75: Chain Dialing

    Telephone operation Options while on calls Chain dialing Use this feature to initiate a dialing sequence from numbers stored in the directory, call log or redial while you are on a call. Chain dialing can be useful if you wish to access other numbers (such as bank account numbers or access codes) from the directory, call log or redial list.

  • Page 76: Options While On Calls

    Telephone operation Options while on calls To access the redial list while on a call: Use a handset: Press REDIAL/ PAUSE Press DIR, CID or REDIAL/ until the desired number displays, then PAUSE press /SELECT. If you do not press /SELECT within two seconds, MENU MENU...

  • Page 77: Redial

    Telephone operation Redial The handset stores the 20 numbers (up to 30 digits each) in the redial list. Review the redial list Use a handset: Press /REDIAL in idle mode. PAUSE Press CID , DIR or /REDIAL to browse the PAUSE list.

  • Page 78: Save A Redial Entry To The Directory

    Telephone operation Redial Save a redial entry to the directory Use a handset: Press /REDIAL in idle mode. PAUSE Press CID , DIR or /REDIAL to browse until the desired number PAUSE displays. Press the SAVE softkey. The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary.

  • Page 79: Delete A Redial Entry

    Multiple handset use Redial Use the telephone base: Press REDIAL in idle mode. Press CID, DIR or REDIAL to browse until the desired number displays. Press the SAVE softkey. The handset displays ENTER NUMBER. Use the dialing keys to edit the number, if necessary.

  • Page 80: Handset Locator

    Multiple handset use Multiple handset use Handset locator This feature helps you find a misplaced handset. To start paging: Cal l log Bluetooth Press the MENU softkey on the telephone base in idle Intercom mode. Page al l handsets SELECT CID or DIR to highlight Page all handsets, then press the SELECT softkey.

  • Page 81: Intercom

    Multiple handset use Intercom Use the intercom feature for conversations between two system handsets. You can buy additional expansion handsets (TL86009) for this telephone system. You can register up to 12 handsets to the telephone base. To initiate an intercom call Use a handset: INTERCOM Press the MENU softkey on the handset in idle mode.

  • Page 82: Intercom

    Multiple handset use Intercom NOTES: You can cancel the intercom call before it is answered by pressing OFF/ CLEAR your originating handset. If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again and returns to idle mode.

  • Page 83: Answer An Incoming Call During An Intercom Call

    Multiple handset use Intercom NOTES: You can cancel the intercom call before it is answered by pressing CANCEL on your telephone base. If the destination handset does not answer the intercom call within 100 seconds, is in the directory or call log, or is out of range, the originating handset displays Unable to call try again and returns to idle mode.

  • Page 84: Call Transfer Using Intercom

    Multiple handset use Call transfer using intercom Use the intercom feature to transfer an outside call to another system handset. Use a handset: When on an outside call, press the OPTION softkey. Use headset Press CID or DIR to highlight Intercom, then press the Intercom Directory SELECT softkey.
  • Page 85 Multiple handset use Call transfer using intercom From this intercom call, you have the following options: • You can transfer the call. Press the OPTION softkey and then SELECT softkey to choose Transfer on the calling handset. Your screen shows Call transferred.
  • Page 86 Multiple handset use Call transfer using intercom From this intercom call, you have the following options: • You can transfer the call. Press the OPTION softkey and then SELECT softkey to choose Transfer on the telephone base. Your screen shows Call transferred.

  • Page 87: Directory

    Creating a new entry on page 82 only applies to the home directory. You cannot create new entries in your downloaded directories from the TL86109 handset. Entries must be downloaded from your cell phone (see Download directory on pages 27-28).

  • Page 88: Create And Review Entries

    Press CID to move the cursor to the left or DIR to the right. Press the SELECT softkey to confirm and the screen shows Saved. NOTE: You cannot create new entries in your downloaded directories from your TL86109 handsets. Entries must be downloaded from your cell phone (see Download directory on...
  • Page 89 Press CID to move the cursor to the left or DIR to the right. Press the SELECT softkey to confirm and the screen shows Saved. NOTE: You cannot create new entries in your downloaded directories from your TL86109 handset. Entries must be downloaded from your cell phone (see Download directory on...
  • Page 90 Directory Create and review entries Characters by number of key presses Number & Space NOTE: When entering a name in the directory, the first letter of each word is automatically capitalized.

  • Page 91: To Add A Predialed Telephone Number To The Directory

    Directory Create and review entries To add a predialed telephone number to the directory You can save a predialed telephone number to the directory. Use a handset: Enter the telephone number in idle mode (see step 5 in Home Create a new entry in the home directory on page 82). 888-883-2445 Press the SAVE softkey to edit the number (see step 3 in BACK...

  • Page 92: Review The Directory

    Directory Create and review entries Review the directory Entries are sorted alphabetically. Use a handset: Press DIR in idle mode. Press CID or DIR to choose a directory, then press the SELECT softkey. (If you only have one directory with entries, this step is not necessary.) Press CID or DIR to browse.

  • Page 93: 3-Character Alphabetical Search

    Directory Create and review entries 3-character alphabetical search You can use the enhanced 3-character search to find your contacts quickly and efficiently. To start the search: Follow the steps in Review the directory above to enter the directory. When an entry appears, use the dialing keys to enter the letters associated with the name (see page 84).

  • Page 94: Store A Speed Dial Directory Entry

    Directory Create and review entries Store a speed dial directory entry You can store up to 10 directory entries in the speed dial memory locations and all speed dial entries are shared by all system handsets and telephone base. Use a handset: Press the MENU softkey when the handset is not in use.

  • Page 95: Review The Speed Dial Directory

    Directory Speed dial directory Review the speed dial directory Use a handset: Press the MENU softkey when the handset is not in use. Press CID or DIR to select DIRECTORY and then press the SELECT softkey. Press CID or DIR to select Speed dial, then press the SELECT softkey.

  • Page 96: Edit A Directory Entry

    If you have edited the downloaded entry on the TL86109, those changes are lost. To avoid losing changes made to the downloaded directory, we suggest you edit the number in your cell phone, then download the directory.

  • Page 97: Dial, Edit Or Delete A Directory

    Directory Dial, edit or delete a directory Use the telephone base: Search for the desired entry in the directory (see Review the directory or 3-character alphabetical search on page 86). When the desired entry appears, press the EDIT softkey. The screen shows EDIT NUMBER.

  • Page 98: Edit The Type Of A Directory Entry

    Directory Dial, edit or delete a directory Use the telephone base: Press and hold the assigned number of the desired speed dial entry. -OR- Press the MENU softkey to enter the main menu in idle mode. Press CID or DIR to highlight DIRECTORY and then press the SELECT softkey.

  • Page 99: Delete A Speed Dial Entry

    Directory Dial, edit or delete a directory Delete a speed dial entry Use a handset: Press and hold the assigned number of the desired speed dial entry. -OR- Press the MENU softkey to enter the main menu in idle mode. Press CID or DIR to highlight DIRECTORY and then press the SELECT softkey.

  • Page 100: Remove A Downloaded Directory

    Directory Dial, edit or delete a directory Remove a downloaded directory (downloaded directories only) Use a handset: Press the MENU softkey in idle mode to enter the main menu. Press CID or DIR to highlight DIRECTORY and then press the SELECT softkey.

  • Page 101: Caller Id

    Caller ID About caller ID This product supports caller ID services provided by most telephone service providers. Caller ID allows you to see the name, number, date and time of calls. The available caller ID information will appear after the first or second ring.

  • Page 102: Caller Id Operation

    Caller ID Caller ID operation How the caller ID history (call log) works The telephone stores caller ID information about the last 50 incoming calls in the telephone base. Entries are stored in reverse chronological order. The system deletes the oldest entry when the log is full to make room for new calls.

  • Page 103: Display Alerts Settings

    Caller ID Caller ID operation Display alerts settings If you do not want to review the missed calls one by one, but you still want to keep them in the caller ID history, you can follow the below steps: Use a handset Press the MENU softkey in idle mode to enter the main menu.

  • Page 104: Memory Match

    Caller ID Caller ID operation Memory match If the incoming telephone number matches the last seven digits of a telephone number in your directory, the name that appears on the screen matches the corresponding name in your directory. For example, if Christine Smith calls, her name appears as Chris if this is how you enter it into your directory.
  • Page 105 Caller ID Caller ID operation Use the telephone base: Press CID on the telephone base while in idle mode. Press CID or DIR to choose a desired call log and then press the SELECT softkey to review the caller ID history in reverse chronological order starting with the most recent call.

  • Page 106: View Dialing Options

    Caller ID Caller ID operation View dialing options Although the call log entries may contain 10 digits (the area code plus the seven-digit number), in some areas, you may need to dial only the seven digits, or 1 plus the seven digits, or 1 plus the area code plus the seven digits.

  • Page 107: Save A Call Log Entry To The Directory

    Caller ID Caller ID operation Save a call log entry to the directory Call log entries can only be saved to the Home directory. Use a handset: Select a desired entry in the call log (see To review the call log on page 98).
  • Page 108 Caller ID Caller ID operation Use the telephone base: Select a desired entry in the call log (see To review the call log on page 98). When the desired entry appears, press # repeatedly to show different dialing options. When the number is in the correct format, press the SAVE softkey. The screen shows EDIT NUMBER.

  • Page 109: To Delete A Single Entry

    Caller ID Caller ID operation To delete a single entry Select a desired entry in the call log (see To review the call log on page 98). When the desired entry is displayed, press the DELETE softkey on the handset or telephone base. The screen shows the previous call log entry. To delete all entries Use a handset: Press the MENU softkey...

  • Page 110: Reasons For Missing Caller Id Information

    Caller ID Caller ID operation Reasons for missing caller ID information There are occasions when other information or no information shows for various reasons: On-screen message Reason It is a long distance call. The caller prefers not to show the name. Private name The caller prefers not to show the phone number.

  • Page 111: Answering System

    Answering system About the answering system Answering system and voicemail Your telephone has separate indicators for two different types of voice messages: those recorded on its built-in answering system and those recorded in your service provider’s voicemail (fees may apply). Your telephone’s built-in answering system messages and voicemail messages are separate.

  • Page 112: Answering System New Message Indication

    Answering system About the answering system Answering system new message indication When there are new message(s) on the answering system of line 1, L1> XX New msgs and with line 1 indicators L1>XX New Msgs L2>XX New Msgs display on the screens of the handset and telephone base. MAILBOX/LINE 1 flashes on the telephone base.

  • Page 113: Call Screening At The Telephone Base

    Answering system About the answering system Call screening at the telephone base If the answering system and call screening are on, the announcement and the incoming message broadcast at the telephone base when a call arrives. During message recording, press MAILBOX/LINE 1 or MAILBOX/LINE 2 repeatedly to turn call screening on and off for the corresponding call.

  • Page 114: Message Playback

    Answering system Message playback If you have new messages, the telephone plays only the new messages (oldest first). If there are no new messages, the telephone plays all messages (oldest first). When playback begins, the handset screen displays PLAYING MESSAGES and you hear the total number of messages followed by the day and time of the message.

  • Page 115: Delete All Old Messages

    Answering system Message playback The system announces the number of messages, then begins playback. The message sequence is shown on the handset screen. If there are no recorded messages, the handset screen shows No message with voice prompt “You have no message.“ Delete all old messages Use a handset: Press the MENU softkey...

  • Page 116: Record Memos

    Answering system Message playback Record memos Memos are messages you record as reminders for yourself or others using the same answering system. You can record your own memos using a system handset. Playback and delete them the same way as incoming messages. Use a handset: Press the MENU softkey on the handset in idle mode to enter the main...

  • Page 117: To Play A Memo

    Answering system Message playback -OR- Press RECORD on the telephone base in idle mode to enter the main menu. Press the SELECT softkey to enter MEMO. Press CID or DIR to highlight Mailbox 1 or Mailbox 2, then press the SELECT softkey.

  • Page 118: Remote Access

    Answering system Remote access You can access the answering system remotely by dialing your home telephone number from any touch-tone telephone. To remotely access the answering system Dial your telephone number from any touch-tone telephone. When the system plays your announcement, enter the two-digit remote access code (19 is the preset code, see page 56 to change it).

  • Page 119: Appendix

    Appendix Handset screen icons Handset battery is charging (animated displayed). Becomes solid when the battery is fully charged. Flashes when the battery is low and needs charging. Line 1 is in use. CHRISTINE SMITH Line 2 is in use. 888-883-2445 10:01 11/23 New voicemail received on line 1 from the...

  • Page 120: Telephone Base Screen Icons

    Appendix Telephone base screen icons Line 1 is in use. Line 2 is in use. New voicemail received on line 1 from the telephone service provider. New voicemail received on line 2 from the telephone service provider New voicemail received on line 1 and line 2 from the telephone service provider New answering system message(s) on line 1.

  • Page 121: Alert Tones And Lights

    Appendix Alert tones and lights Handset alert tones Two short beeps You are pressing CID DIR when the volume is already at its highest or lowest setting. -OR- You have reached the end of the caller ID history. Three short beeps Out of range while the handset is on a call.

  • Page 122: Telephone Base Indicator

    Appendix Alert tones and lights Telephone base indicator lights DEVICE A/DEVICE B lights On when the telephone base is paired and connected with a Bluetooth device. Flash alternately while pairing a Bluetooth device. /MAILBOX LINE 1/ /MAILBOX LINE 2 Press to start or stop message playback in the mailbox line 1 or line 2 (page ).

  • Page 123: Screen Messages

    Appendix Screen messages Display screen messages The telephone number you have entered is already Already saved stored in the directory. The telephone base is calling another handset. Base is calling You are trying to make a cell call or access the Bluetooth Bluetooth system busy menu when the Bluetooth link is already being used.
  • Page 124 Appendix Screen messages Calls on the home and cell lines are being used. Home & cell lines in use A system handset or another telephone on the same Home line in use home line is in use. There is a call coming in. Incoming call The handset is on an intercom call.
  • Page 125 Appendix Screen messages The other handset is calling. Other handset is calling (For models with two handsets only) The handset has lost communication with the telephone Out of range base. No power at There is no power connected to the telephone base. base The telephone base is paging all handsets.

  • Page 126: Expand Your Telephone System

    Appendix Expand your telephone system The handsets provided with your telephone system are already registered. Additional handsets registered to the telephone system are assigned in sequential order. For instance, if you already have HANDSET 1 and HANDSET 2, the new registered handset is assigned HANDSET 3. This telephone system accommodates up to 12 handsets.

  • Page 127: Replace A Handset

    Appendix Replace a handset If you want to replace a handset or reassign the designated handset number of a registered handset, you must deregister all the handsets and then individually register each handset. To make deregistration easier, read all of the instructions on this page before you begin.

  • Page 128: Troubleshooting

    • Make sure that you set your cell phone to search for devices. • If the TL86109 is in your cell phone device history list, delete it and try pairing again. • Carefully follow the pairing instructions on page 15 and make sure that your cell phone is not connected to any other Bluetooth device.
  • Page 129 Appendix Troubleshooting • Manually connect your cell phone to the TL86109. Refer to the user’s manual of your cell phone for more information. I cannot connect my headset with the telephone base. • Make sure that your Bluetooth headset is not connected to any other Bluetooth device.
  • Page 130 SIM card and your phone memory, refer to the user’s manual of your cell phone. Can the TL86109 help the poor cell phone reception in my house? • If your cell phone has poor reception in your home, the...
  • Page 131 During a cell call, if the listening volume is too loud or quiet, try changing the volume on your cell phone. On some cell phones, changing the volume on the cell phone effects your cell call volume on the TL86109 handset. My phone doesn’t work at all.
  • Page 132 Appendix Troubleshooting I cannot dial out. • First try all the suggestions in I cannot get a dial tone above. • Make sure you have a dial tone before dialing. The cordless handset may take a second or two to find the telephone base and produce a dial tone. This is normal.
  • Page 133 Appendix Troubleshooting Out of range OR No power at base appears on my cordless handset. • Ensure that the telephone base is powered up. • Place the cordless handset in the telephone base for one minute to allow the cordless handset and base to synchronize. •...
  • Page 134 Appendix Troubleshooting • If your phone is plugged in with a modem or a surge protector, plug the phone (or modem/surge protector) into a different location. If this doesn’t solve the problem, relocate your phone or modem farther apart from one another, or use a different surge protector.
  • Page 135 Appendix Troubleshooting My cordless handset does not ring when I receive a call. • Make sure that the ringer is not turned off. Refer to Ringer volume on page 30 in this user’s manual. • Make sure the telephone line cord is plugged securely into the telephone base and the telephone jack.
  • Page 136 Appendix Troubleshooting My calls cut in and out while I’m using my cordless handset. • Other electronic products can cause interference with your cordless phone. Try installing your phone as far away as possible from electronic devices such as wireless routers, or other cordless telephones. •...
  • Page 137 Appendix Troubleshooting My caller ID isn’t working. • Caller ID is a subscription service. You must subscribe to this service from your telephone service provider for this feature to work on your phone. • The caller must be calling from an area that supports caller ID. •...
  • Page 138 Appendix Troubleshooting I am having difficulty hearing messages. • Press VOLUME to increase speaker volume on the telephone base. • Press VOLUME to increase the listening volume on a handset. System does not answer after correct number of rings. • Make sure the answering system is on.
  • Page 139 Appendix Troubleshooting The answering system does not record messages. • Make sure the answering system is on (page 51). • Make sure the memory of the answering system is not full. When the answering machine memory is full, it does not record new messages until some old messages are deleted.
  • Page 140 Appendix Troubleshooting Common cure for electronic equipment: If the telephone is not responding normally, try resetting the telephone. Do the following in the order listed: Disconnect the power to the telephone base. Disconnect the cordless handset battery, and spare battery, if applicable. Wait a few minutes.

  • Page 141: Maintenance

    Appendix Maintenance Taking care of your telephone • Your cordless telephone contains sophisticated electronic parts, so it must be treated with care. • Avoid rough treatment. • Place the handset down gently. • Save the original packing materials to protect your telephone if you ever need to ship it.

  • Page 142: Important Safety Information

    Appendix Important safety information This symbol is to alert you to important operating or servicing instructions that may appear in this user’s manual. Always follow basic safety precautions when using this product to reduce the risk of injury, fire, or electric shock. Safety information •...

  • Page 143: Precautions For Users Of Implanted Cardiac Pacemakers

    Appendix Important safety information • Potential TV interference: Some cordless telephones operate at frequencies that may cause interference to TVs and VCRs. To minimize or prevent such interference, do not place the telephone base of the cordless telephone near or on top of a TV or VCR. If interference is experienced, moving the cordless telephone farther away from the TV or VCR will often reduce or eliminate the interference.

  • Page 144: Fcc Part 68 And Acta

    Appendix FCC Part 68 and ACTA This equipment complies with Part 68 of the FCC rules and with technical requirements adopted by the Administrative Council for Terminal Attachments (ACTA). The label on the back or bottom of this equipment contains, among other things, a product identifier in the format US:AAAEQ##TXXXX.

  • Page 145: Fcc Part 15

    Appendix FCC Part 15 This equipment has been tested and found to comply with the requirements for a Class B digital device under Part 15 of the Federal Communications Commission (FCC) rules. These requirements are intended to provide reasonable protection against harmful interference in a residential installation.

  • Page 146: Limited Warranty

    Appendix Limited warranty The AT&T brand is used under license - any repair, replacement or warranty service, and all questions about this product should be directed to: In the United States of America, call 1 (800) 222-3111 www.telephones.att.com or visit ;...
  • Page 147 Appendix Limited warranty How do you get warranty service? To obtain warranty service in the United States of America, visit www.telephones.att.com 1 (800) 222-3111 or call ; in Canada, please 1 (866) 288-4268 dial . NOTE: Before calling for service, please review the user’s manual.

  • Page 148: Technical Specifications

    Appendix Technical specifications RF frequency band 1921.536MHz — 1928.448MHz Channels Operating temperature 32°F — 122°F 0°C — 50°C Telephone base voltage 96 — 129 Vrms (AC voltage, 60Hz) Telephone base voltage 6VDC @600mA (AC adapter output) Handset voltage 2.4 — 3.2 VDC Charger voltage 6VAC @300mA (AC adapter output)

  • Page 149: Index

    Index Clock, 10, 33, 41 Conference home and cell calls, 64 Active devices, 21 Connect an active device, 21 Add a cell phone, 15 Create a new directory entry, 83 Add a handset, 120, 126 Add a headset, 17 Add an active device, 24 Date, 10, 33, 41 Alert tones, 115, 116 Delete a directory entry, 93...
  • Page 150 Index Icons, 113, 114 Quick reference guide, 2, 3 Important safety information, 136 Indicators, 115 Record announcement, 47, 48 Installation, 7 Redial list, 72 Intercom, 76, 77 Register a handset, 120, 126 Interruption to directory Remote access code, 112 download, 29 Remove a downloaded directory, 95 Remove an active device, 25 Key tone, 32, 40...
  • Page 151 Index Telephone settings, 37, 38 Temporary tone dialing, 69 Time, 10, 33, 41 Toll saver, 56 Troubleshooting, 122 Turn on or off the answering system, 52 Use a Bluetooth headset, 60 Using the home and cell lines together, 66 View the directory download information, 29 Voicemail, 31, 39, 105 Volume, 30, 37, 67, 107...

  • Page 152: Remote Access Wallet Card

    Turn system on or off .....0 End remote access call ..8 (or hang up) TL86109 DECT 6.0 2-line cordless telephone/ answering system with BLUETOOTH® wireless technology © 2010 Advanced American Telephones. All Rights Reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property licensed to...
  • Page 153 www.telephones.att.com The Bluetooth® word mark and logos are owned by Bluetooth SIG, Inc. and any use of such marks by Advanced American Telephones and its parent, VTech Holdings Limited, is under license. VTech Holdings Limited is a member of Bluetooth SIG, Inc. Other trademarks and trade names are those of their respective owners. ©...

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