HP StorageWorks User Manual page 97

Table 11 General External Storage XP troubleshooting (continued)
Error
The path status that requires
the action appears in the
Alternate Path list on the Path
Setting window (see "Setting
alternate paths for external
LUs" on page 74).
Corrective action
The following rows describe path status values displayed in the Alternate Path list
and corrective actions for each status value. See
disk arrays" on page 101 for notes on connection settings and examples of
recovery procedures, and then take the corrective action.
Unknown
Blockade
External device setting
changed
LDEV size reduced
Not ready
Illegal request
"Notes on connecting external
Status: The path status is unknown.
Corrective action: The path status cannot be
identified. Contact your HP account support
representative.
Status: The external port is blocked.
Corrective action: The external port is blocked
because of the microprogram or package
replacement or some other factor. Check the local
disk array's status. If you cannot restore the path,
contact your HP account support representative.
Status:
The configuration of the external disk array
changed. For example, the path definition was
deleted, or the external disk array itself was
replaced by another device.
Corrective action: The port of the external disk array
is recognized. See the internal disk array's
documentation, and check if the operation that
changes the mapped device's setting information
has not been performed.
Status:
The volume capacity setting of the external
disk array changed (was reduced).
Corrective action:
Check the volume capacity of
the external disk array's LU. Execute the Delete LU
operation, and execute the Add LU operation.
Status: The reply from the external disk array was
NOTREADY. The external disk array's drive is
spinning up, or the external disk array's device is
being formatted.
Corrective action: The path cannot be used to access
the external disk array. Check the external disk
array's status. If you cannot restore the path, contact
your HP account support representative.
Status: The reply from the external disk array was
ILLEGAL REQUEST. The command cannot be
executed to the external disk array's device. Data
protection might be set on the external disk array's
device.
Corrective action: The external disk array's port is
recognized. Check the external disk array's setting.
If you cannot restore the path, contact your
HP account support representative.
External Storage XP user guide 97