Error Codes - Sartorius Element Series Operating Instructions Manual

Error Codes

Error codes are shown on the main display for approx. 2 seconds.
The program then returns automatically to the previous mode.
Display/Problem
No segments appear
on the display
oL
UL
disErr
calErr
appErr
PrtErr
Bal.Err
Sys.Err
Max. weighing capacity
is less than indicated
under "Specifications"
The weight readout
is obviously wrong
If any other errors occur, contact your local Sartorius customer service center.
16
Cause
No power available
The AC adapter is not plugged in
Battery is drained
The load exceeds the
balance/scale capacity
Weighing pan not in place
Something is touching
the weighing pan
Display overflow:
Value cannot be shown
on the display
Calibration parameter not met;
e.g.:
– Balance/scale not zeroed
– Balance/scale is loaded
Weight is too light or there is
no sample on the balance/scale
with application in use
Data interface for
printing is blocked
Balance/scale loaded or defective
when power was turned on
Balance/scale defective
The balance/scale was
switched on without
the weighing pan in place
The balance/scale was not
calibrated/adjusted before weighing balance/scale
Balance/scale not zeroed
Solution
Check the power supply
Plug in the AC adapter
Replace battery; recharge
battery using external charger
Unload the balance/scale
Place the weighing pan
on the balance/scale
Move the object that is
touching the weighing pan
Reduce load on the
balance/scale
Calibrate only when zero
is displayed
Press w to tare the
balance/scale
Unload the balance/scale
Increase the weight
on the balance/scale
Contact the Sartorius
customer service center
Unload balance/scale before
switching on or contact
Sartorius customer service
Contact Sartorius customer
service
Place the weighing pan
on the balance/scale and
press e
Calibrate/adjust the
Zero the balance/scale