Schaerer Coffee Joy Operating Instructions Manual page 42

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Fault description
The milk is too hot, its quantity
is too low or the milk foam has
bubbles..
The water tank is difficult to
slide in place.
The brewing unit is difficult to
pull out and slide back in.
The pump makes loud noises.
The coffee has no crema.
The brewing unit cannot be re-
inserted.
The brewing unit cannot be
pulled out.
Internal/external cooling unit
does not cool.
42
Cause
The milk in the milk container is too
warm.
Wrong milk nozzle.
The O-ring on the water outlet connec-
tor must be greased.
The brewing unit is stiff.
There is too much air in the pipes.
The coffee is no longer fresh.
The grind level is too coarse.
The brewing unit is in the wrong posi-
tion.
The brewing unit is in the wrong posi-
tion.
The cooling unit is not switched on or is
switched on incorrectly.
What to do
► Only use pre-cooled milk (3 – 5°C).
► Cool the milk constantly during use.
The scope of delivery contains two different milk noz-
zles.
► Change the milk nozzle.
► Grease the O-ring with grease from the accesso-
ries.
► Remove the brewing unit.
 There are two nozzles with black sealing rings
on the inside of the machine.
► Grease the sealing rings with grease from the ac-
cessories.
► Put the brewing unit back in place.
► Dispense a cup of hot water.
 This bleeds the pipes.
► Replace the beans.
► Set the grind level to a finer setting.
See "Cleaning" - "Weekly cleaning".
► While inserting the brewing unit, readjust it using
the multitool until it can be reinserted.
► Readjust the brewing unit using the multitool until
it can be pulled out.
► Set the rocker switch on the rear of the cooling unit
to "COLD".
Troubleshooting
BASCJ_EN
V01 | 02.2011