Schaerer Coffee Art Plus TouchIT Series Operating Instructions Manual
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Schaerer Coffee Art Plus TouchIT Series Operating Instructions Manual

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Schaerer Coffee Art Plus TouchIT
Operating instructions
V04 / 10.2018
Schaerer Ltd. P.O. Box Original operating instructions

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Summary of Contents for Schaerer Coffee Art Plus TouchIT Series

  • Page 1 Schaerer Coffee Art Plus TouchIT Operating instructions V04 / 10.2018 Schaerer Ltd. P.O. Box Original operating instructions...
  • Page 2 Card readers Display (see below) Hot water outlet Beverage outlet Steam wand (option) Grounds container Drip tray with drip grid Schaerer Coffee Art Plus TouchIT Quick Info Status bar Beverage groups (programmable) ecaf] 2x ] uick Menu] ancel] leaning]...
  • Page 3 This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.

  • Page 4: Table Of Contents

    Table of contents Water......... 40 Milk .
  • Page 5 Programming.......61 Navigation........61 Setting examples .

  • Page 6: Introduction

    Introduction Introduction Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competence as well as decades of experience flowed into designing this equip- ment. These operating instructions provide information about the product, its operation and how to clean the coffee machine.

  • Page 7: General Safety Notes

    General safety notes Maximum safety is one of the most important features of Schaerer AG products. The effective- ness of the safety equipment can only be ensured if the chapter containing precautions to avoid injury and danger to health are adhered to.
  • Page 8 General safety notes Improper handling of electrical devices can result in electric DANGER! shock. Risk of electrocution! Please adhere to the following points: • Work on electrical systems may only be performed by skilled elec- tricians. • The machine must be connected to a fused electrical circuit (we rec- ommend routing the connection through an earth leakage circuit breaker).
  • Page 9 General safety notes www.schaerer.com Before using cleaning products, read the information on the package label carefully. If not available, the HEALTH & SAFETY DATA SHEET can be obtained from the sales partner (see the cleaning product packaging). There is a risk of scalding in the area where beverages, hot water CAUTION! and steam are dispensed.

  • Page 10: Risk Of Machine Damage

    • Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • Schaerer AG recommends installing a water stop valve (provided by the customer) in the water connection to prevent water damage in case of hose breakage.

  • Page 11: Product Description

    Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manu- facturer accepts no liability for damage resulting from unintended use.

  • Page 12: Models

    Product description Models The Schaerer Coffee Art Plus TouchIT is available in the following models: • Schaerer Coffee Art Plus TouchIT without milk • Schaerer Coffee Art Plus TouchIT with Cup & Cool • Schaerer Coffee Art Plus TouchIT with Milk Smart/Milk Smart Cooler •...

  • Page 13: Scope Of Delivery And Accessories

    Product description www.schaerer.com Scope of delivery and accessories Quantity Designation Article number Documentation Operating instructions Cleaning instructions Supplementary instructions for cup warmer + Cup & Cool Smart card CHEF card 063930 SAVE DATA card 063929 SERVICE card 063935 Cleaning accessories...

  • Page 14: Options And Optional Accessories

    Product description Quantity Designation Article number Restrictor 0.7/8.5x1 for powder system 036416 Cover housing right SCA powder system 069413 Filling aid SCA P powder system 075112 Waste sump powder system Choco 069696 Label closed / open (for powder system mixer)
  • Page 15 Product description www.schaerer.com Example Option Description Cup warmer For preheating multiple cups of varying ty- pes. The cup heating can be regulated. Cup capacity: ca. 70 – 100 Cold milk system Cold milk system with integrated milk pump for the preparation of warm and hot milk and Twin Milk milk foam beverages.
  • Page 16 Product description Example Option Description Cup dispenser Cup dispenser for approx. 40 cups in two dif- ferent sizes. Ø 60-90 mm Coin changers Coin changer with MDB interface. Up to 2 coffee machines can be connected. Up to 99 different sale prices can be set.
  • Page 17 Product description www.schaerer.com Example Option Description Powersteam Manual heating and foaming of milk. Ideal for the professional barista. Autosteam Fully automatic heating of milk (program- mable temperature). Milk is foamed manually. Steam cup warmer For pre-warming individual cups immediately before beverage dispensing.

  • Page 18: Technical Data

    Please contact your local sales partner for more detailed information. Technical data Nominal power* Schaerer Coffee Art Plus Steam boiler Hot water boiler 3000 W / 2x3000 W 3000 W...

  • Page 19: Serial Plate

    In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. For proper implementation of the requirements, a quality man- agement system certified in 2008 by DEKRA Certification GmbH in accordance with SN EN ISO 9001 is applied.
  • Page 20 Product description For compliance with European ordinances • Ordinance (EU) no. 10/2011 • Ordinance (EC) no. 1935/2004 • Ordinance (EC) no. 2023/2006 • WEEE 2012/19/EC International (CB) Safety • IEC 60335-1: 2006 • CISPR 14-1: 2009 • IEC 60335-2-75: 2009 •...

  • Page 21: Installation And Commissioning

    Installation and commissioning www.schaerer.com Installation and commissioning Setting up the machine Site The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low. The coffee machine may be damaged if these conditions are not met.

  • Page 22: Connection Values

    • Schaerer AG does not recommend using an extension cord. If an extension cord is used despite this (minimum cross-section: 1.5 mm²), please comply with the manufacturer’s specifications for the cable (operating instructions) and with locally applicable regulations.

  • Page 23: Water Connection/Drain

    (so that the water is able to drain). The "Water quality" supplementary instructions include information on recording the water val- ues and using filter equipment. The supplementary instructions can be requested from Schaerer AG or downloaded directly from the MediaCentre on the website (http://www.schaer- er.com/member). Connection values Recommended: 0.1 –...

  • Page 24: Disassembly And Disposal

    Installation and commissioning Disassembly and disposal The coffee machine must be disposed of correctly in conformity with local and legal regula- tions. ► Contact your service partner. BASCAP_TOUCHIT_EN V04 | 10.2018...

  • Page 25: Operation

    Operation www.schaerer.com Operation Incorrect use may damage the touch screen. CAUTION! Never use force, strong pressure or sharp objects when pressing on the display. Risk of machine damage! Check before switching on ► Before switching on the coffee machine, check whether the following conditions are ful- filled.

  • Page 26: Quick Menu In Standby Mode

    Operation Quick menu in Standby mode The [Quick Menu] provides the following information in Standby mode: • Machine number > [00.00.000‘001] • Customer number > [0000000000] • SW version SCA [SCA BF v1.71] • Version with optional board [SW:-- HW:--] •...

  • Page 27: Quick Information

    Operation www.schaerer.com  The [Service] menu opens. The following sub-menus and functions are contained in the "Service" menu: • [Cleaning] starts a cleaning programme. • [Rinsing] starts a machine rinse. • [Flavour Point] opens the two sub-menus [Replace Flavour bottle] and [Clean Flavour sys- tem].
  • Page 28 Operation Option 2: Cup & Cool ► Switch on the cup warmer unit via the main switch (1).  The switch lights up. ► Switch on the cooling unit via the main switch (2).  The press switch lights up.

  • Page 29: Standby Eco Mode

    Self-service mode [SB] • Operator [B] Customised user interfaces are possible upon consultation with Schaerer AG. See also "Configuration" – "TouchIT configuration" – "View set-up". [Barista Silver] standard max. 4 groups with max. 9 beverages can be configured in [Barista Silver] mode. Max. 12 bev- erages are possible without pre-selection and beverage groups.
  • Page 30 Operation Option 1: Design variants ► Select the beverage symbol in the "Configuration" - "TouchIT configuration" - "Beverage button symbol" menu. Different symbol sets for beverage buttons: • (A) With [Text only] selection • (B) With [Set 1] selection •...
  • Page 31 Operation www.schaerer.com Option 3: Self-service In order to operate the machine with the "Barista Silver" design, only the beverage pre-selec- tion must be deactivated. The pre-selection must be deactivated under "Configuration - General parameters - General pre-select". Access only possible with the SERVICE card.

  • Page 32: [Self-Service]

    Operation [Self-service] max. 12 groups with max. 12 beverages can be configured in [Self-service mode] mode. ► Select [Self-service mode] in the "Configuration" - "View set-up" - "View mode" menu. Option: Design variants ► Select the beverage symbol in the "Configuration" - "TouchIT configuration" - "Beverage button symbol"...

  • Page 33: [Operator]

    Operation www.schaerer.com [Operator] max. 5 groups with max. 8 beverages can be configured in [Operator] mode. ► Select [Operator] in the "Configuration" - "View set-up" - "View mode" menu. Option: Design variants ► Select the beverage symbol in the "Configuration" - "TouchIT configuration" - "Beverage button symbol"...

  • Page 34: Control Fields

    Operation Control fields The following elements in the main window depend on the machine state: Symbol Description Beverage tab 5 beverage tabs are available for configuration in "Operator" mode. max. 8 beverages can be stored on each tab. In "Operator" mode, the beverage tabs can be set in the [Beverage settings] parameter in the [Configuration] menu.
  • Page 35 Operation www.schaerer.com Symbol Description Double Pre-selection field for a beverage option. The [2x] field is used to dispense a double beverage. The beverage selected after pressing this field is dispensed with double the usual quantity. The [2x] field can be activated in the "View set-up" sub-menu of the "Con- figuration"...

  • Page 36: Beverage Selection With Groups

    Operation Symbol Description Dispensing in- The flashing symbol at the bottom of the touch screen appears while a be- formation verage is being dispensed in "Operator" and "Self-service" mode. Dispensing in- The displayed window, with integrated display of dispensing duration, ap- formation pears during beverage dispensing in the "Barista Silver"...

  • Page 37: None (All Beverages On One Page)

    Operation www.schaerer.com ► Configure all beverages in the "Beverage configuration". ► Select from the [Beverages with groups] selection list in the "Screen layout" menu.  Beverages are selected via a displayed beverage page with max. 9 beverages. None (all beverages on one page) •...
  • Page 38 Operation ► Set the required number of beverages to be displayed in the "Number of beverages per group" parameter. • 1 - 9 beverages • 1 - 12 beverages when without the [DECAF], [2x], [Barista] pre-selection options ► Enter the name in the "Group name" parameter.

  • Page 39: Filling And Connecting

    Operation www.schaerer.com Option 2: Options after beverage selection Beverages are selected via the beverage page - in the next step, the group is selected (e.g. small - medium - large + flavour) • 1) Selection from beverage page • 2) Group selection •...

  • Page 40: Water

    Operation ► Unlock bean hopper cover and unlatch using knob. ► Fill with coffee beans (max. 1,000 g). ► Replace cover. Twist knob to latch and use key to lock. Water Option 1: Mains water supply The machine can suffer damage if the pump runs dry.

  • Page 41: Coffee Machine Powder

    Operation www.schaerer.com ► Open the door. ► Pull the milk hose adapter out of the lid. ► Remove and rinse the milk container. ► Pour in fresh, pre-cooled milk (3 – 5°C). ► Place the milk container back in the cooling unit.

  • Page 42: Flavour Point (Option)

    Operation Option 5: Choco topping The powder container for choco topping is divided in the centre and has two compartments for one type of milk powder and one type of choco powder. The feed screws for choco powder and milk powder are of different sizes. Label the two con- tainer compartments from the outset so that no mix-ups can occur when the powder is topped ►...

  • Page 43: Coffee Beverages

    Operation www.schaerer.com ► Place a cup under the automatic beverage outlet. ► Press beverage button.  Automatic beverage outlet moves into position.  Beverage is dispensed.  Automatic beverage outlet returns to initial position. ► Once this is complete, remove the cup.

  • Page 44: Milk Beverages

    Operation ► Place a cup under the hot water outlet. ► Press the [Hot water] button or press it and keep it held down. ► Remove the cup after the beverage has been dispensed. There is a risk of burns at the hot water outlet during hot water dispensing.

  • Page 45: Flavoured Beverages

    Operation www.schaerer.com CAUTION! Hot steam! Option: Supersteam/Finesteam (monitored steam quantity/temperature) ► Place the cup/container beneath the steam wand.  The tip of the steam wand must be completely under the surface of the milk. ► Press the [Steam] button.  Steam dispensing stops automatically.

  • Page 46: Pre-Selecting Beverages

    Operation Option 2: Deleting beverages in the pre-selection. ► Press the [ ] button.  The pre-selected beverages are deleted.  The current beverage is fully dispensed. Pre-selecting beverages If configured, multiple different beverages can be selected and dispensed consecutively. The coffee machine dispenses the beverages in the order in which they were selected.

  • Page 47: Emptying

    Operation www.schaerer.com Emptying Grounds container Coffee grounds land in the grounds container. The beverage output is blocked as long as the grounds container has not been inserted. Option 1: Manual beverage outlet ► Push the manual beverage outlet into the highest position.

  • Page 48: Display Messages/Instructions

    Operation Improper transport of the machine could damage the machine. CAUTION! Adhere to the following instructions when moving machines on a cart: Risk of machine damage! • For safety reasons, the cart must be pulled and not pushed when moving the coffee ma- chine.

  • Page 49: Switching Off

    Operation www.schaerer.com Switching off End of operation Option 1: Operator service mode ► Perform the daily cleaning routine. ► Press the [Service] field.  The machine switches to standby. Option 2: Self-service without PIN ► Perform the daily cleaning routine.

  • Page 50: Cleaning

    Cleaning products Use of the wrong cleaning products may damage the machine. CAUTION! Use only cleaning products for daily and weekly cleaning that are recommended by Risk of machine Schaerer AG. damage! BASCAP_TOUCHIT_EN V04 | 10.2018...

  • Page 51: Cleaning Requests

    Cleaning www.schaerer.com Before using a cleaning product, read the information on the package label and the HEALTH & SAFETY DATA SHEET carefully. If a HEALTH & SAFETY DATA SHEET is not present, please request it from the sales partner. Cleaning tablets for coffee system...

  • Page 52: Cleaning Options

    Cleaning Option 4: Mandatory cleaning request The cleaning request appears at the set time. The mandatory cleaning is activated after a spe- cific time if the scheduled cleaning is not performed despite the instruction on the display and a beverage has been supplied since the last cleaning. Once the mandatory cleaning is active, beverage dispensing is blocked or the cleaning program is started and can only be exited again by completing the cleaning.

  • Page 53: Daily Cleaning

    Cleaning www.schaerer.com Option 1: Switch on rinsing Hot rinsing is triggered as soon as the operating temperature is reached after starting the ma- chine. A warning message appears on the display. Option 2: Switch off rinsing Before the machine is switched off, a hot rinsing cycle is performed. A warning message ap- pears on the display beforehand.

  • Page 54: Touch Screen

    Cleaning Touch screen Damage to the touch screen during cleaning procedure. CAUTION! Do not use abrasive cleaning products. Never use force, strong pressure or sharp ob- Risk of machine jects when pressing on the display. damage! ► Press the [ ] field.

  • Page 55: Side Cooling Unit

    Cleaning www.schaerer.com Side cooling unit There is a risk of contamination of the milk and cooling unit due to milk deposits and CAUTION! bacteria. User at risk! Clean the cooling unit daily. ► Take the milk container out of the cooling unit.

  • Page 56: Powder System (Option)

    Cleaning See also "Safety notes" - "Hygiene rules" - "Syrup". See also "Schaerer Coffee Art Plus with Flavour Point" under "As needed" in the "Cleaning" chapter. Powder system (Option) Schaerer Ltd. P.O. Box See also "Safety notes" and "Cleaning" in the operating instructions.
  • Page 57 Cleaning www.schaerer.com Powder system cleaning as needed Open lock. Remove and clean funnel above the Lift cover in the centre (1) and push mixer. down (2). Remove powder container. Remove stubborn residue with a clean- Discard the remaining powder. ing brush.

  • Page 58: As Needed

    The cleaning for the cup warmer is described in the separate operating instructions "Cup warmer / Cup & Cool". HACCP cleaning concept When installation, maintenance, care and cleaning are performed properly, Schaerer AG cof- fee machines satisfy the conditions of HACCP requirements. BASCAP_TOUCHIT_EN...
  • Page 59 Cleaning www.schaerer.com If the coffee machine is not cared for and cleaned properly, the dispensing of milk bev- CAUTION! erages will become a health hazard in terms of food hygiene. Risk of machine Note and adhere to the following instructions: damage! •...

  • Page 60: Service And Maintenance

    Risk of machine Inform the service partner as soon as possible after the maintenance message appears. damage! Option 1: Schaerer Coffee Art Plus TouchIT: After 55,000 beverages are dispensed. Option 2: Further maintenance intervals applicable to all devices: Safety valves every 12 months.

  • Page 61: Programming

    Programming www.schaerer.com Programming Navigation Symbol Description Stops/cancels dispensing of a beverage Back to previous window Saving settings that have been made Delete / set a value to zero Dispense test beverage in the beverage settings mode. This field is used to start the dispensing of a test beverage. After dis- pensing, information about the dispensing time and the brewing time is displayed.

  • Page 62: Setting Examples

    Programming Setting examples Enabling/Disabling parameters ► Press the field next to the corresponding parameter.  Field on right side and green = parameter enabled.  Field on left side and grey = parameter disabled. Selection list ► Press the arrow next to the corresponding parameter.

  • Page 63: Parameters With Numbers

    Programming www.schaerer.com Parameters with numbers ► Press on the corresponding text field.  The number pad appears. ► Enter numbers using the number pad. ► Confirm input with [  The number pad closes. Standby quick menu Displaying information, settings and statistics in standby mode: ►...

  • Page 64: Entering The Programming Level

    Programming Entering the programming level The programming level requires a CHEF (or SERVICE) card. Inactive parameters are only accessible with the SERVICE card. ► Start machine. ► Insert the CHEF card into the card reader.  The CHEF card menu opens.
  • Page 65 Programming www.schaerer.com Parameters: TouchIT configuration Display text Description Setting range Notes 1.0) Calibrate touch screen Calibrating touch screen: – It is advisable to calibrate the display if users have During calibration, a cross appears on diffe- problems with the touch rent positions of the display.
  • Page 66 Programming Parameters: TouchIT configuration Display text Description Setting range Notes 1.3) Logo (in standby mode) Menu for selecting from the images stored All stored ima- To assign the logo from for the "logo". the directory structure: The "logo" image appears in the standby See "System"...
  • Page 67 Programming www.schaerer.com Parameters: TouchIT configuration Display text Description Setting range Notes 1.6) Standard group display time Sets the time that elapses before a defined 0-999 sec This function is deactiva- frame (group) standard tab level (A) in "Operator ted when set to [0 sec].

  • Page 68: Counters And Statistics

    Programming Parameters: TouchIT configuration Display text Description Setting range Notes 1.9) Additional buttons Activates the additional buttons on the front This function requires ad- user panel. Enables steam and/or hot water ditional buttons on the to be dispensed directly.
  • Page 69 Programming www.schaerer.com The contents of the sub-menu are described in this chapter. Any changes made become active after: 1) the save button has been pressed, 2) the CHEF card has been removed, and 3) the software has been automatically reloaded (during start- up).
  • Page 70 Programming Parameters: Counters and statistics Display text Description Setting range Notes 21.2) Service counters Lists all service counters. The counter is The "Service counters" reset to (0). can only be used using the The following counters are listed: SERVICE card.

  • Page 71: Beverage Configuration

    Programming www.schaerer.com Parameters: Counters and statistics Display text Description Setting range Notes 21.3) Error and Cleaning statistics Display of the error and cleaning statistics. The statistics cannot be cleared. The display is divided into three columns: The statistics can be dis- •...

  • Page 72: Dispensing A Test Product

    Programming The beverage settings contain the following menu items: • Coffee settings • Milk mix settings • Milk settings • Foam settings • Milk powder settings • Choco settings • Hot water settings • Cup heater settings • Steam settings •...

  • Page 73: Milk Mix Settings

    Programming www.schaerer.com Parameters: Coffee settings Display text Description Setting range Notes 205) Water quantity Defines the water quantity for the selected 1-600 ml Standard values are: beverage. [25 ml] (Ristretto) [35 ml] (Espresso) [110 ml] (Coffee) [35 ml] (Cappuccino) [35 ml] (Latte) [35 ml] (L.Macchiato)

  • Page 74: Milk Settings

    Programming Milk settings Parameters: Milk settings Display text Description Setting range Notes 401) Cold milk dispensing time Used for "milk layering" in latte macchiatos. 0-40.0 sec The standard setting is However, cold milk can also be added to [2.0 sec].

  • Page 75: Topping Settings

    Programming www.schaerer.com Topping settings Parameters: Topping settings Display text Description Setting range Notes 451) Topping powder quantity This setting defines the fill volume for the be- 0-999 ml The standard setting is verage. [100 ml]. The "Powder system" sy- The name "Topping" differentiates the prod-...

  • Page 76: Choco Settings

    Programming Choco settings Parameters: Choco settings Display text Description Setting range Notes 601) Choco quantity This setting defines the fill volume for the be- 40-999 ml The standard setting is verage. [100 ml]. A selection with choco is selected in the "Powder system"...

  • Page 77: Hot Water Settings

    Programming www.schaerer.com Hot water settings Hot water settings parameter Display text Description Setting range Notes 201) Water quantity Sets the dispensing time for the hot water 1-99 sec "System parameter" - "Hot quantity. water" is activated. The dispensing options described "Configuration"...

  • Page 78: Flavour Settings

    Programming Parameters: Steam settings Display text Description Setting range Notes 705) Milk foam consistency Controls of the air pump. 0-20 The standard value is [0]. "Super steam", "Fine Setting [0]: steam" or "Super & fine No air is added with this setting. The result is steam"...

  • Page 79: System Settings

    Programming www.schaerer.com Parameters: Flavour settings Display text Description Setting range Notes 805) Flavour The settings in this parameter determine No flavour / All The "Flavour mode" sy- when and whether a flavour is to be added to available fla- stem parameter is activa- the beverage.

  • Page 80: Automatic Timer

    Programming Automatic timer Parameters: Machine timer Display text Description Setting range Notes 8.0) - 8.6) Timer operation Mon - Sets the machine timer. 24h: The standard setting is without a defined swit- Switching on time: 00:00-23:59 ching on or switching off ti- ►...

  • Page 81: View Mode

    Programming www.schaerer.com View mode Screen design parameters Display text Description Setting range Notes Screen design ► Select the desired design and confirm. Barista Silver See also "Operation" -  The selected design will be activated Operator mode "Main touch screen win- after the machine is restarted.

  • Page 82: Troubleshooting

    Troubleshooting Troubleshooting General troubleshooting procedure: ► Switch the coffee machine off and, after several seconds, on again.  In most cases, the fault will be eliminated automatically. ► Repeat the steps that led to the fault. If the fault occurs again: ►...

  • Page 83: Faults Without Display Message

    Troubleshooting www.schaerer.com Display message Cause What to do Hot water heating timeout The set temperature of the hot water ► Switch the machine off and back on. boiler was not reached within 4 min- ► If the message persists: Contact your service part- utes of the unit switching on.

  • Page 84: Precautionary Measures

    Precautionary measures Precautionary measures Cleaning products Application Danger of poisoning from ingesting cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.

  • Page 85: Hygiene Regulations

    Precautionary measures www.schaerer.com Hygiene regulations Water Improper handling of water can cause health problems! CAUTION! Please adhere to the following points: User at risk! • The water must be uncontaminated. • Do not connect the machine to pure reverse osmosis water or other aggressive types of water.

  • Page 86: Automatic Machine Powder/Instant Powder

    Precautionary measures Automatic machine powder/instant powder Improper use of automatic machine powder can be hazardous to health! CAUTION! Please adhere to the following points: User at risk! • Check the packaging for damage before opening. • Do not fill the machine with more automatic machine powder than will be needed for one day.

  • Page 87: Liability

    Schaerer AG service partner, a representative thereof, or other authorised persons. Schaerer AG must be notified in writing of any defects with 30 days. For hidden defects, this period is extended to 12 months from the date of installation (work report, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

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