Schaerer Coffee Vito Operating Instructions Manual
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Schaerer Coffee Vito Operating Instructions Manual

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Schaerer Coffee Vito
Operating instructions
V05 / 04.2013
Schaerer Ltd. P.O. Box Original operating instructions

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  • Page 1 Schaerer Coffee Vito Operating instructions V05 / 04.2013 Schaerer Ltd. P.O. Box Original operating instructions...
  • Page 2 Tablet and coffee powder insert (not displayed) Water tank intern ON / OFF button Steam button Hot water button Touchscreen 6 (programmable) Labeling for beverage buttons Download: www.schaerer.com/download Schaerer Ltd. Original operating instructions P.O. Box BA SCV_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com www.schaerer.com...

  • Page 3: Operating Instructions

    This document is copyrighted. All rights are reserved. The reproduction, distribution, transmission via electronic systems or trans- lation of this document in another language is not permitted without the written consent of Schaerer Ltd. This applies to the entire document, as well as to individual excerpts thereof. The contents of the document are based on the most current data available at the time of printing.

  • Page 4: Table Of Contents

    Table of contents Welcome ....... . . 6 Hot milk ........33 Milk foam .
  • Page 5 Decalcification........55 Application ........83 Storage .

  • Page 6: Welcome

    Welcome Welcome Welcome This coffee machine is part of the next generation of fully automatic coffee machines. Our com- pany's core competence as well as decades of experience flowed into designing this equip- ment. These operating instructions provide information about the product, its operation and how to clean the coffee machine.

  • Page 7: Product Description

    Use of this equipment is subject to the "General Terms and Conditions" of Schaerer AG and these operating instructions. In legal terms, any other use is not an intended use. The manu- facturer accepts no liability for damage resulting from unintended use.

  • Page 8: Scope Of Delivery And Accessories

    022001 Daily Cleaning Reference Card (EN) 022021 Weekly Cleaning Reference Card (EN) 022041 Delivery Quality Form Cleaning / Accessories cleaning Decalcifier, Schaerer AG "Coffeepure" cleaning tablets 065221 "Milkpure" cleaning products (bottle contains 1000 ml) 071530 3315219000 Brushes (two different sizes)

  • Page 9: Options And Optional Accessories

    Product description www.schaerer.com Options and optional accessories Example Option Description Aquaflex For changing over from mains water supply to an internal drinking water tank or vice ver- Under-counter grounds disposal The grounds container and the bottom of the coffee machine have a cutout that is continu- ed through the counter.
  • Page 10 Product description Example Option Description Cup & Cool Cup warmer with a cooling unit for machines with Milk Smart. The milk temperature and the cup heating are regulable. Milk capacity: 4 l Cup capacity: max. 60 cups Cup Heater For preheating several different cups.
  • Page 11 Product description www.schaerer.com Example Option Description Under-machine cooling unit UM KE Cooling unit for fresh milk directly under the machine. The cooling temperature can be re- gulated. Milk capacity: 4 l Trolley The trolley offers space for an external drin- king water tank and an external waste water tank.

  • Page 12: Technical Data

    Product description Technical data Rated wattage*: 2000 – 2200 W 10 – 16 A Mains power supply*: 220 – 240 V CA 50/60 Hz Operating temperature*: Steam boiler ** Hot water boiler ** Minimum (Tmin. ) 10°C 10°C Maximum (Tmax. ) 192°C...

  • Page 13: Declaration Of Conformity

    In case of any modifications of the units that have not been approved by Schaerer, this declaration is rendered invalid. The following harmonised standards have been applied. A quality management system certified by Bureau Veritas, in ac- cordance with SN EN ISO 9001: 2008, has been used to ensure the proper adherence to the requirements.

  • Page 14: Manufacturer's Address

    Product description Manufacturer's address Manufacturer Responsible for documentation Schaerer AG Schaerer AG P.O.Box Hans-Ulrich Hostettler Allmendweg 8 P.O.Box CH-4528 Zuchwil, Switzerland Allmendweg 8 Tel. +41 (0) 32 681 62 00 CH-4528 Zuchwil, Switzerland F +41 (0)32 681 64 04 info@schaerer.com...

  • Page 15: Installation And Commissioning

    Installation and commissioning www.schaerer.com Installation and commissioning Setting up the coffee machine Location The location where the coffee machine is set up must meet the conditions specified be- CAUTION! low. If these conditions are not ensured, the coffee machine may become damaged.

  • Page 16: Power Requirements

    • Schaerer AG recommends against using an extension cable. If, despite this, an extension cable is used (minimum cross-section: 1.5 mm²), observe the manufacturer data for the cable (operating instructions) and the locally applicable regulations.

  • Page 17: Power Requirements

    Installation and commissioning www.schaerer.com Power requirements Recommended: 0.1 – 0.6 MPa (1 – 6 bar) Water pressure Maximum: 0.6 MPa (6 bar) Minimum: 10°C Water inlet temperature Maximum: 35°C Changeover between mains water supply and drinking water tank (Option) Changeover from mains water supply to drinking water tank and vice versa is possible with the optional facility "Aquaflex"...

  • Page 18: Installing A Waste Water Outlet

    Installation and commissioning Installing a waste water outlet Option 1: Inserting a drip tray without an opening ► Insert the drip tray. Option 2: Drip tray with opening ► Insert the drip tray. ► Fit the waste water connection (see below) Option 3: Waste water connection ►...

  • Page 19: Button Labelling

    ► Insert the button label into the plastic sleeve provided for this purpose (see illustration) and slide it back behind the front pane. The label templates can be downloaded from www.schaerer.com free of charge. Commissioning program When the coffee machine is started for the first time, the commissioning program is executed automatically.
  • Page 20 Installation and commissioning Before starting the commissioning programme, determine the water hardness and have it on hand. See "Water quality" - "Determining the water hardness". The following machine settings are performed: • General information about the touchscreen. • Language setting •...
  • Page 21 Installation and commissioning www.schaerer.com Display/ display text Parameter description Setting range Notes Language selection: German, English, Itali- The pre-installed language an, French, Dutch, packages (max. 6 Spra- ► Use the arrow buttons Spanish, Danish, Esto- chen) are compiled custo- to navigate to the desired lan- nian, Finnish, Norwegi- mer-specifically.
  • Page 22 Installation and commissioning Display/ display text Parameter description Setting range Notes Information about the system filling "Continue" During the heating-up pha- and heating-up phase: se the thermostat symbol flashes.  The system is filled and heat- The heating-up phase ed up.

  • Page 23: Deinstallation And Disposal

    Installation and commissioning www.schaerer.com Display/ display text Parameter description Setting range Notes Cup fill volume 50% – 150% The cup fill volume can also be set at a later time. Option 1: "NO" See "Programming" - "Set-  The commissioning program tings menu"...

  • Page 24: Operation

    Operation Operation Check before switching on ► Before switching on the coffee machine, check whether the following conditions are ful- filled. Conditions for switching on the coffee machine: • The fresh water supply is open or the water tank is filled.

  • Page 25: Milk

    Operation www.schaerer.com Ensure that the filled drinking water does not touch the closed drinking water tank lid. Option: Mains water supply See also "Installation and commissioning" - "Changeover from mains water supply to drinking water tank" ► Connect to the water mains the hose for the supply of water to the coffee machine.

  • Page 26: Machine Powder

    Operation Option 4: Cup & Cool ► Open the door. ► Pull the milk hose adapter out of the lid. ► Connect the desired milk nozzle (1 mm – 1.7 mm), if not already present, between the hose and the adapter.

  • Page 27: Switching On

    Operation www.schaerer.com Ensure that the filled choco powder does not touch the closed powder container lid. Option 1: Choco ► Pour in the desired choco powder. Option 2: Topping ► Pour in the desired milk powder. Option 3: Choco topping The powder container for chocolate topping is divided in the middle and has two compartments for one type of milk powder and one type of chocolate powder.
  • Page 28 Operation Option 1: Cup warmer ► Switch on the cup warmer unit via the main switch (1).  The switch lights up. Option 2: Cup & Cool ► Switch on the cup warmer unit via the main switch (1).
  • Page 29 Operation www.schaerer.com Take heed of the operating instructions of the side cooling unit. Option 5: Side cooling unit "My-Fridge" ► Connect the "Fridge" side cooling unit to the mains power supply. ► Push the switch to the lower position.  The LED lights up green.

  • Page 30: Main Touch Screen Window

    Operation Main touch screen window Visible and hidden symbols are displayed in the main window. The menus, information and functions behind these are described as follows: Symbol Description Shift field Each beverage button has two levels and can therefore be assigned two be- verages.

  • Page 31: Dispensing

    Operation www.schaerer.com Symbol Description MENU The field MENU is a hidden field. ► Touch the right-hand third of the touch screen.  The hidden fields become visible (see illustra- tion on the left). ► Touch the field.  The main menu appears.

  • Page 32: Coffee Beverages

    Operation ► Place a cup under the beverage outlet. ► Grasp the beverage outlet from the front and slide it into the correct position (see figure). ► Remove the cup after the beverage has been dispensed. Coffee beverages Lit beverage buttons signal that the respective beverage is ready for dispensing.

  • Page 33: Hot Water

    Operation www.schaerer.com Hot water ► Place a cup under the hot water outlet. Three different dosing variants are available for dispensing hot water: Option 1: Dosed CAUTION! ► Press the hot water button Hot fluid!  The set quantity is dispensed.

  • Page 34: Steam

    Operation To dispense milk foam, three different dosing variants are available: Option 1: Dosed CAUTION! ► Press the [ Milk foam ] button. Hot fluid!  The set quantity is dispensed.  Dispensing cannot be interrupted. Option 2: Freeflow ►...

  • Page 35: Double Beverages

    Operation www.schaerer.com In machines with a payment system (option), stoppage of beverage dispensing cannot be se- lected. Double beverages The "Two beverages" dispensing option can be used to dispense two beverages at the same time. The following beverages can be programmed: •...

  • Page 36: Drip Tray

    Operation Drip tray The drip tray must be emptied when the floater appears, but at least once a day. ► Carefully pull out the drip tray. CAUTION! ► Empty the drip tray and reinsert it. Risk of trapping fingers! ►...
  • Page 37 Operation www.schaerer.com See "Troubleshooting" - "Fault with display message". Display message Cause What to do Reheating The water in the boilers is not warm enough. This display message is only an indication. The The machine reheats it. message disappears as soon as the boiler has reached working temperature.
  • Page 38 Operation Display message Cause What to do Please clean soon Daily cleaning is due. ► Perform the daily cleaning routine. Please clean now If the message "Please clean soon" appears, "Cleaning" - "Daily cleaning". beverages can continue to be obtained. If the message "Please clean now"...

  • Page 39: In Self-Service Mode

    Operation www.schaerer.com In self-service mode The following display messages and functions are available in the "Self-service" mode: Display symbols Function Presetting Self-service display 2nd button level (A) No / (Yes) The 2nd button level is not available. The cup symbol (B) is shown instead.
  • Page 40 Operation The boilers can be destroyed by freezing water as it expands. CAUTION! In rooms where the temperature can fall below zero, the boilers must be emptied. Risk of machine damage! When taking the device back into service, run the daily cleaning first.

  • Page 41: Cleaning

    Cleaning www.schaerer.com Cleaning Cleaning intervals Cleaning intervals Coffee machine Cleaning program Foamer cleaning (optional) Outlet mixing cup rinsing (optional) Outlet mixing cup cleaning (optional) Under-counter grounds disposal (optional) Grounds container Drip tray External surface of machine Internal drinking water tank...

  • Page 42: Mandatory Cleaning

    Cleaning Mandatory cleaning If a due cleaning procedure is not performed despite being requested on the display, manda- tory cleaning will set in (if programmed) after a certain time. When mandatory cleaning sets in, dispensing of beverages is blocked.

  • Page 43: Removing The Foamer Head

    Cleaning www.schaerer.com ► In accordance with the request in the cleaning program push the milk hose adapter into the "Plug & Clean" device on the coffee machine with a quarter of a turn in clockwise direction. ► Follow the instructions on the display.
  • Page 44 Cleaning Never wash the brewing unit in a dishwasher as this may damage the unit considerably. CAUTION! Only clean the brewing unit as described below. Risk of machine damage! ► Remove the drip tray. ► Remove the grounds container.

  • Page 45: Daily Cleaning

    Daily cleaning Daily cleaning card Daily cleaning Schaerer Coffee Vito Schaerer Ltd. P.O. Box See also "Safety instructions" and "Cleaning" in the operating instructions. There is a risk of scalding in the dispensing area of beverages, hot water and steam.
  • Page 46 User at risk! Comply with the hygiene regulations stipulated in HACCP! See also "Safety instructions" - "HACCP hygiene regulations" in the operating instructions. Schaerer Ltd. Schaerer Coffee Vito | V06 | 04.2013 P.O. Box QRCSCV_d_en Allmendweg 8 CH-4528 Zuchwil info@schaerer.com...

  • Page 47: Milk Container

    Cleaning www.schaerer.com Milk container There is a danger of contamination of the milk and milk container due to milk deposits CAUTION! and bacteria. User at risk! Clean the milk container and lid daily and every time before filling. See also "Safety notes" - "Hygiene rules" - "Milk".

  • Page 48: External Waste Water Tank (Option)

    Cleaning External waste water tank (Option) There is a danger of contamination for the waste water tank due to deposits and bacte- CAUTION! ria. User at risk! Rinse and clean the waste water tank and lid every day. ► Thoroughly rinse the waste water tank with fresh water several times.

  • Page 49: Weekly Cleaning

    Cleaning www.schaerer.com Weekly cleaning Weekly Cleaning Reference Card Weekly cleaning Schaerer Coffee Vito / Powder system Schaerer Ltd. P.O. Box See also "Safety instructions" and "Cleaning" in the operating instructions. It is dangerous to reach into the machine. CAUTION! Before any manual cleaning, switch off the machine and disconnect it from the mains supply.

  • Page 50: Bean Hopper

    Cleaning Bean hopper Old bean grease in the bean hopper can have a negative impact on the coffee quality. Danger of injury from the rotating grinding discs in the grinder. CAUTION! Never reach into the bean hopper while the coffee machine is switched on.

  • Page 51: Optional Accessories

    ► Close the front door and switch the device on again or reinsert the mains plug. HACCP Cleaning Concept Cleaning regulations When installed, maintained, cared for and cleaned properly, Schaerer AG coffee machines ful- fil HACCP regulations. If the coffee machine is not cared for and cleaned properly, the dispensing of milk bev- CAUTION! erages will become a health hazard in terms of food hygiene.

  • Page 52: Cleaning Schedule

    Cleaning For a better overview of the cleaning steps that are required or that have already been per- formed, use the cleaning schedule in this chapter. Cleaning schedule ► Copy the HACCP cleaning concept and store/post it in the vicinity of the machine.

  • Page 53: Cleaning Products

    Use only cleaning products for daily and weekly cleaning that are recommended by Risk of machine Schaerer AG. damage! Daily cleaning Weekly cleaning Schaerer cleaning tablets Milkpure milk system liquid cleaner Cleaning tablet Information Application Daily cleaning of the coffee system...

  • Page 54: Service And Maintenance

    Service and maintenance Service and maintenance Maintenance The coffee machine does not require regular maintenance. The maintenance schedule de- pends on multiple factors, especially the degree to which the machine is used. When maintenance is due, the machine indicates this on the display. The machine can con- tinue to be operated normally.

  • Page 55: Decalcification

    User at risk! process. Household decalcifiers can destroy the coffee machine. CAUTION! For decalcification, use Schaerer decalcifiers only. Liability cannot be accepted for Risk of machine damage resulting from the use of other decalcifiers. damage! Option: Resetting the decalcification request When the 1st display decalcification request appears, decalcification must be performed within a week.
  • Page 56 ► Execute the optional display request for machines with an internal water filter. See option "With water filter". ► Fill the internal drinking water tank with the correct mixture ratio of Schaerer liquid decal- cifier and water and then insert it.
  • Page 57 Service and maintenance www.schaerer.com 3. 3-fold system rinsing ► Rinse the drinking water tank with water, fill it and reinsert it. ► Empty the collecting container and drip tray and place them back under the outlets. ► Continue the decalcification process by pressing the field "Continue".

  • Page 58: Water Filter (Option)

    Service and maintenance ► Open the sealing plug on the water tank coupling by turning it anticlockwise with a flat-tip screwdriver (size 3) and remove the plug. ► Follow the ensuing display requests, see decalcification process. Water filter (Option) Installing the water filter for the internal drinking water tank (Option) The supplied water filter is only suitable for installation in the machine’s internal drinking water...

  • Page 59: Changing The Water Filter For The Internal Drinking Water Tank (Option)

    ► When there are no more bubbles, remove the filter cartridge from the water and attach it to the adapter. ► Slide the drinking water tank back into the machine. The replacement cartridges can be ordered from Schaerer AG as a 4-piece set (order number: 071397). External water filter (Option) The external water filter must be replaced by an authorised service partner/service technician after the programmed number of litres is reached.

  • Page 60: Programming

    Programming Programming Navigation Symbol Description Starts a program or a function Confirms a step and continues to the next step Confirms a query Answers a query in the negative Skips a page up or down in the menu Increases or reduces the respective setting...

  • Page 61: Topping Quality/Foam Quality

    Programming www.schaerer.com Topping quality/foam quality Coffee machines with a powder system have the parameter "Topping quality", and coffee ma- chines with fresh milk have the parameter "Foam quality". Display/ display Parameter description Setting range Notes text Topping quality Setting of the milk powder intensity.

  • Page 62: Timer Status

    Programming Timer status Display/ display Parameter description Setting range Notes text Timer status In this menu the timer function can be activated and On/Off When the timer is activated, the ti- deactivated. mer symbol , a small clock, appears in the main window.

  • Page 63: Timer Overview

    Programming www.schaerer.com Timer overview Display/ display text Parameter description Setting range Notes Timer overview The switching on and off times can be set in this – The timer times are menu. shown in a days/hours diagram. ► Touch the [Timer overview] field in the "Timer program"...

  • Page 64: Filling The Coin Changer (Option)

    Programming See "Cleaning" for the menus: cleaning program, foamer cleaning and mixer rinsing. See "Service and maintenance" for the menus: filter change, rinse filter and customer care. Filling the coin changer (Option) If the coffee machine comes with an optional coin changer, the additional "Insert money" menu item appears in the "Care"...
  • Page 65 Programming www.schaerer.com Display/ display text Parameter description Setting range Notes Filling quantities In this menu the total volume of a drink can be al- Dependent on – tered as a percentage. The individual compo- the basic set- nents beverages adapted ting of each be- automatically to the new filling quantities.

  • Page 66: Boiler Temperature

    Programming Display/ display text Parameter description Setting range Notes Weigh powder This function can be used to adjust the quantity Dependent on – of the coffee powder of a beverage. the basic set- ting of each be- ► Empty the grounds container.

  • Page 67: Reset

    Programming www.schaerer.com Reset Display/ display text Parameter description Setting Notes range Reset When a reset is performed the software is restar- – Compulsory cleaning and ted. decalcification can not be reset by means of the re- ► Touch the [Reset] field in the "Settings"...

  • Page 68: Contrast

    Programming Contrast Display/ display text Parameter description Setting Notes range Contrast In this menu the display contrast can be set. 0 – 100 – ► Touch the [Contrast] field in the "Settings" menu.  The "Contrast setting" window appears.

  • Page 69: Warm-Up Rinsing

    Programming www.schaerer.com Warm-up rinsing Display/ display text Parameter description Setting Notes range Warm-up rinsing By means of this parameter the warm-up rinsing active / inacti- If warm-up rinsing is "acti- can be switched on and off. ve", after heating up the brewing unit is rinsed with ►...
  • Page 70 Programming Display/ display text Parameter description Setting Notes range Barista field By means of this parameter the warm rinse field active / inacti- For self-service mode it is can be switched on and off in the main window. recommended that this function is deactivated.

  • Page 71: Illumination

    Programming www.schaerer.com Display/ display text Parameter description Setting Notes range Beverage interruption If the parameter is set to (YES), dispensing of a Yes/no In machines with a pay- beverage can be stopped. ment system (option), stoppage of beverage dis- ► Press the [Beverage stop] field.

  • Page 72: Milk

    Programming Milk Display/ display text Parameter description Setting Notes range Milk This parameter can be used to activate/deacti- Yes/no Setting (YES): Blocking of vate blocking of a beverage. beverages is activated when the optional sensor ► Press the [Milk] field in the "Settings" menu.

  • Page 73: Pin Entry" Menu

    Programming www.schaerer.com "PIN entry" menu Display/ display text Parameter description Setting Notes range PIN entry Individual levels or functions can be protected 0 – 9 Switching on and off of the with a PIN (Personal Identification Number). For machine can be protected access to a PIN-secured level the corresponding by means of a "PIN".

  • Page 74: Account" Menu

    Programming Display/ display text Parameter description Setting Notes range Define / delete PIN ► Select desired level.  The window "PIN entry" appears. Defining a PIN: ► Enter desired 4-digit PIN. ► Confirm by touching  The level is now protected by the entered PIN.

  • Page 75: Troubleshooting

    Troubleshooting www.schaerer.com Troubleshooting Faults with display message The coffee machine is equipped with a diagnosis program. When outside intervention is nec- essary, a corresponding display message appears. There are two different types of display messages. • Prompts • Error messages...

  • Page 76: Fault Messages With Fault Code

    Troubleshooting Display message Cause What to do Empty the grounds contai- The last emptying has not been confirmed. ► Pull out the grounds container again, wait ner! for a short time and reinsert it.  A confirmation query appears on the display.
  • Page 77 Troubleshooting www.schaerer.com Code Designation Cause and effect What to do Boiler temperature too The water supply is interrupted. Option 1: With drinking water tank high ► Check that the drinking water tank is filled Dispensing of beverages is blocked. and installed correctly.

  • Page 78: Faults Without Display Message

    Troubleshooting Code Designation Cause and effect What to do Steam boiler tempera- The steam wand or beverage outlet is ► Check and clean the steam wand and/or ture too high clogged. beverage outlet. See "Cleaning". Dispensing of beverages is blocked.
  • Page 79 Troubleshooting www.schaerer.com Fault description Cause and effect What to do Pump runs permanently, PC board defective. ► Switch the machine off and back on. water in the grounds con- ► Disconnect the machine from the mains pow- Electrical problem between the pump and the tainer.

  • Page 80: Water Quality

    Water values Poor water values can lead to machine damage. CAUTION! It is imperative that the specified values be complied with. Otherwise, Schaerer AG shall Risk of machine not accept liability. damage! The following water values are a precondition for the correct operation of the coffee machine: •...

  • Page 81: Determining The Water Hardness

    Water quality www.schaerer.com Determining the water hardness A water hardness test must be performed to determine whether a water filter is needed. If the water values are poor, trouble-free operation of the machine cannot be ensured. The water values must also be entered when the machine is taken into service and can be readily adjusted in the machine menu.

  • Page 82: Safety Notes

    Safety notes Safety notes Maximum safety is one of Schaerer AG's most important product features. The effectiveness of the safety devices is guaranteed only if the following instructions are observed to prevent injuries and health hazards: • Read the User Manual carefully before using the device.

  • Page 83: Risk From Cleaning Products

    Safety notes www.schaerer.com Risk from cleaning products Application Danger of poisoning from swallowing cleaning products. CAUTION! Please adhere to the following points: User at risk! • Store cleaning products away from children and unauthorised persons. • Do not swallow the cleaning products.

  • Page 84: Risk Of Damage To The Machine

    Do not operate the device if the water supply is blocked. Otherwise, the boilers will not be refilled and the pump will run dry. • To prevent water damage in case of hose breakage, Schaerer AG recommend routing the water supply connection via a water stop valve (at the installation site). •...

  • Page 85: Coffee

    Safety notes www.schaerer.com Coffee Improper handling of coffee can lead to health problems. CAUTION! The following instructions absolutely must be complied with: User at risk! • Check the packaging for damage before opening. • Do not add more beans than will be needed for one day.

  • Page 86: Liability

    Schaerer AG service partner, a representative thereof, or other authorised persons. Complaints about material defects must be reported to Schaerer AG in writing within 30 days! For hidden defects, this period is extended to 12 months from the date of installation (work re- port, handover report), but no longer than 18 months after the product leaves the factory in Zuchwil.

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