Error Light On - Datamax M-Class Mark II Maintenance Manual

3.2.1.2

ERROR Light ON

 Note: If troubleshooting a display-equipped model, see the specific message (Section
3.3).
Step
Load media. Set the SENSOR TYPE. Ensure a
correct MAXIMUM LABEL LENGTH setting. If
installed, remove ribbon and set the MEDIA
1 TYPE to Direct. Ensure that the printhead is
latched and then press FEED.
Is the ERROR Light ON?
Press FEED.
2
Do labels advance?
Did a complete label advance without the
3
ERROR Light illuminating?
Did a complete label advance with the ERROR
4
Light illuminating?
Disable all options. Press FEED.
5
Did a complete label advance without the
ERROR Light illuminating?
Troubleshooting
Procedure
3-5
Result Action
Yes Go to Step 2.
No Test complete.
Yes Go to Step 3.
No Go to Step 7.
Go to Section
Yes
3.2.1.2.2.
No Go to Step 4.
Yes Go to Step 5.
Go to Section
No
3.2.1.2.1.
Test complete. If
applicable, install
Yes ribbon. Retest. If
problems persist, go to
Section 3.2.1.2.2.
Enable the attached
options, retesting after
each enable, until
No problem option is
found, and then
troubleshoot the
option.