Cleaning Film Procedure - Datamax M-Class Mark II Maintenance Manual

2.1.1.3

Cleaning Film Procedure

This procedure is recommended for printers using a resin ribbon with thermal transfer
media, or for printers that typically use a Heat Value of 22 or higher. Also use this
procedure if symptoms continue after the previous cleaning methods have been tried.
1. Perform the Preliminary Cleaning Steps, as described in Section 2.1.1.
2. Place a sheet of Cleaning Film (part number 70-2087-01) under the printhead.
3. Lower and latch the Printhead Assembly. Disengage the Media Width Adjustment; see
Section 2.3.
4. Close the cover. Proceed according to printer type:
Display-Equipped Models –
•
Press and hold TEST for approximately four seconds. (As an alternate, CLEAN HEAD
NOW can be selected in the menu system.)
Non-Display Models –
•
Repeatedly press FEED until the Cleaning Card exits the printer.
5. Turn OFF and unplug the printer. Open the cover, unlock and raise the Printhead
Assembly. Using a cotton swab moistened (not soaked) with isopropyl alcohol, gently
clean the entire Printhead surface.
6. Allow the printhead to dry. Reinstall media and ribbon. Lower and latch the Printhead
Assembly. If necessary, perform a Media Width Adjustment; see Section 2.3. Close the
cover. Plug in and turn ON the printer. Run a few sample labels and examine them; if
streaking is still present, see Section 3.1.
Adjustments and Maintenance
2-5