IBM IntelliStation E Pro Hardware Maintenance Manual
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IBM IntelliStation E Pro Hardware Maintenance Manual

IBM IntelliStation E Pro Hardware Maintenance Manual

Types 6216 and 6226
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IBM IntelliStation E Pro
Types 6216 and 6226
Hardware Maintenance Manual

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  • Page 1 IBM IntelliStation E Pro Types 6216 and 6226 Hardware Maintenance Manual...
  • Page 3 IBM IntelliStation E Pro Types 6216 and 6226 Hardware Maintenance Manual...
  • Page 4 Before using this information and the product it supports, read “Notices” on page 166. Third Edition (February 2003) The most recent version of this document is available at http://www.ibm.com/pc/support. © Copyright International Business Machines Corporation 2002. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract...

  • Page 5: About This Manual

    About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service ® information, error codes, error messages, and configuration information for the IBM ® IntelliStation E Pro Types 6216 and 6226. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products.
  • Page 6 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 7: Table Of Contents

    Creating and using an IBM Enhanced Diagnostics diskette..26 Creating an IBM Enhanced Diagnostics diskette... . 26 Using the Enhanced Diagnostics diskette ....27 Recovery-repair diskette .
  • Page 8 FRU information (service only) ....79 IntelliStation E Pro Type 6216 ....79 Baffle .
  • Page 9 Problem determination tips ....118 Parts listing for the IntelliStation E Pro ....119 Type 6216 .
  • Page 10 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 11: General Checkout

    General checkout The computer diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the computer: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard disk drives, and parallel port.
  • Page 12 If you receive an error, see “Symptom-to-FRU index” on page 95. If the diagnostics were completed successfully and you still suspect a problem, see “Undetermined problems” on page 117. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 13: General Information

    General information The IBM IntelliStation E Pro computer, Type 6216 or Type 6226, incorporates many of the latest advances in computing technology and can be expanded and upgraded as your needs change. If you have access to the Internet, you can obtain up-to-date information about the computer and other IBM computer products at http://www.ibm.com/pc/intellistation/...

  • Page 14: Notices And Statements Used In This Book

    Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual safety information book that is accessible through Access IBM and on the IBM IntelliStation Documentation CD. Each statement is numbered for easy reference corresponding to statements in the safety book.

  • Page 15: Features And Specifications - Type 6216

    Features and specifications — Type 6216 The following table provides a summary of the features and specifications of the IntelliStation E Pro Type 6216 computer. Depending on the model, some features and specifications might not apply. Table 1. Features and specifications...

  • Page 16: Features And Specifications - Type 6226

    Features and specifications — Type 6226 The following table provides a summary of the features and specifications of the IntelliStation E Pro Type 6226 computer. Depending on your model, some features and specifications might not apply. Table 2. Features and specifications...

  • Page 17: Computer Controls And Indicators

    Computer controls and indicators Type 6216 Diskette drive Ethernet transmit/ activity LED receive activity Diskette Ethernet speed 1 Gbps eject button CD-ROM drive activity LED CD eject button Power-control button Power-on LED Hard disk drive activity LED Type 6226 Ethernet transmit/receive Ethernet speed 1Gbps LED activity LED CD-eject...

  • Page 18: Turning On The Computer

    The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord. To remove all electrical current IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 19 from the device, ensure that all power cords are disconnected from the power source. v You can press the power-control button on the front of the computer. This starts an orderly shutdown of the operating system, if this feature is supported by the operating system, and places the computer in Standby mode.
  • Page 20 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 21: Configuration

    2. When the message Press F1 for Configuration/Setup, Press F12 for Boot Menu appears at the bottom of the screen during startup, press F1. (This prompt appears on the screen for only a few seconds. You must press F1 quickly.) © Copyright IBM Corp. 2002...

  • Page 22: Configuration/Setup Utility Menu Choices

    Select this choice to view the machine type and model number, the computer serial number, and the revision level or issue date of the BIOS code that is stored in the flash electrically erasable programmable ROM (EEPROM). IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 23 v Devices and I/O Ports Select this choice to view or change the assignments for devices and input/output ports. – Mouse ® Select this choice to enable a mouse or PS/2 pointing device. – Diskette Drive A Select this choice to set the type of diskette drive installed in the computer. You can disable the diskette drive, or you can enable various types of diskette drives.
  • Page 24 You can select Auto to speed up the system POST process by bypassing some testing procedures. – Power On Logos Select Enabled to display the IBM logo during POST. – Keyboard NumLock State IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 25 Select Enabled to activate the keyboard numbers lock upon startup. – Memory Test This item is set to Enabled. You cannot alter this setting. – Configuration Table Select Enabled to display the preboot system configuration table. v Date and Time Select this choice to set the system date and time.

  • Page 26: Using Passwords

    Using passwords The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can implement an administrator password. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 27 The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete the administrator password. Attention: If you set an administrator password and then forget it, you cannot override or remove it. You must replace the system board. The summary of the administrator password features is as follows: v No password is required to start the system.
  • Page 28 4. Connect the computer to a power source, keyboard, monitor, and mouse. 5. Turn on the computer. You can now start the Configuration/Setup Utility program and either delete the old password or set a new user password. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 29: Enabling Broadcom Netxtreme Gigabit Ethernet Boot Agent

    Enabling Broadcom NetXtreme Gigabit Ethernet Boot Agent The Broadcom NetXtreme Gigabit Ethernet Boot Agent is part of the BIOS code that comes with the computer. You can enable the Broadcom NetXtreme Gigabit Ethernet Boot Agent from the Configuration/Setup Utility program. The Broadcom NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a startable device, and you can customize where the network startup option appears in the startup sequence.

  • Page 30: Using The Boot Menu Program

    2. Restart the computer. 3. Press F12. 4. Select the startup device. The next time the computer is started, it returns to the startup sequence set in the Configuration/Setup Utility program. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 31: Diagnostics

    Diagnostic programs The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary methods of testing the major components of the computer. See “Diagnostic programs and error messages”...

  • Page 32: Small Computer System Interface (Scsi) Messages (Some Models)

    BIOS code is not installed. Diagnostic programs and error messages The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the computer. A Device Drivers and IBM Enhanced Diagnostics CD comes with the computer.

  • Page 33: Text Messages

    Downloading the diagnostics program Do the following to download the latest image of the IBM Enhanced Diagnostics from the World Wide Web and create a startable Enhanced Diagnostics diskette: 1. Go to the following World Wide Web site: http://www.ibm.com/pc/support/ 2.

  • Page 34: Starting The Diagnostic Programs And Viewing The Test Log

    Note: If you already are running the diagnostic program, begin with step 4. Complete the following steps to start the diagnostic programs and view the test log: 1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM Enhanced Diagnostics CD.

  • Page 35: Error Charts

    Product Recovery program will be lost. If the hard disk drive, including the partition where the Product Recovery program resides, becomes damaged or you replace the hard disk drive, you can use the IBM Product Recovery CD to recover the preinstalled operating system, application programs, and device drivers (see “Recovery CD, Type 6216”...

  • Page 36: Creating And Using An Ibm Enhanced Diagnostics Diskette

    Diagnostics CD; see the ″ReadMe″ file on the CD for details on running makediags.exe. Complete the following steps to create the diagnostics diskette using Access IBM: 1. From the Access IBM Welcome window, click How do I...; then, click Protect data. 2. Click Creating emergency diskettes.

  • Page 37: Using The Enhanced Diagnostics Diskette

    Diagnostics diskette, and store them in a safe place. Use the following instructions to create a recovery-repair diskette. See “Creating an IBM Enhanced Diagnostics diskette” on page 26 for information about how to create an IBM Enhanced Diagnostics diskette. Creating a recovery-repair diskette Complete the following steps to create the recovery-repair diskette: 1.

  • Page 38: Erasing A Lost Or Forgotten Password

    10. Follow the instructions to erase the existing password or create a new password. 11. Select Save Settings and press Enter. Updating BIOS code Complete the following steps to update the BIOS code on the computer: IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 39: Recovering From A Post/Bios Update Failure

    1. Insert the IBM eserver xSeries 205/IntelliStation E Pro POST/BIOS Flash Diskette into drive A. Note: A BIOS flask diskette can be downloaded from the World Wide Web at http://www.ibm.com/pc/support. 2. Turn on or restart the computer. The computer will boot off of the diskette.
  • Page 40 12. Replace the cover (see “Replacing the cover of the 6216” on page 55 or “Replacing the cover of the 6226” on page 72), and reconnect all cables that were disconnected. 13. Turn on the computer to restart the operating system. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 41: Clearing Cmos

    Clearing CMOS If you experience severe problems with the computer, and the computer does not startup, the CMOS code might be damaged. You might need to clear CMOS to recover. To clear CMOS, complete the following steps: 1. Turn off the computer and all attached devices. 2.

  • Page 42: Troubleshooting The Ethernet Controller

    Make sure that the device drivers on the client and computer are using the same protocol. Ethernet controller troubleshooting chart Use the following troubleshooting chart to find solutions to 10/100/1000 Mbps Ethernet controller problems that have definite symptoms. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 43: Ethernet Controller Messages

    The integrated Ethernet controller might display messages from certain device drivers. The information in this section might be helpful. The latest information available concerning these messages will be made available at the IBM Support Web site at http://www.ibm.com/pc/support. Note: Although the term ″adapter″ is used in these messages, the messages might also apply to the integrated Ethernet controller on the system board.
  • Page 44 Action: Ensure that the protocol is bound to only one adapter in an AFT is bound to protocols, and secondary team. adapter is not bound to any protocols. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 45 Message Description Error identifying slot numbers for the Explanation: The mapping between the board name entered and the slot specified board names. number for an adapter could not be established. Action: Check the board name for the adapter before issuing the bind command.
  • Page 46 1. From the Windows 2000 desktop, click Start Æ Settings Æ Control Panel Æ Network and Dial-up Connections. 2. Right-click an IBM Ethernet adapter in the list and click Properties. 3. Select a component and click Configure. 4. Click the Advanced tab and lower the resource values that apply to the transmit queue.
  • Page 47 1. From the Windows 2000 desktop, click Start Æ Settings Æ Control Panel Æ Network and Dial-up Connections. 2. Right-click an IBM Ethernet adapter in the list and click Properties. 3. Select a component and click Configure. 4. Click the Advanced tab and lower the resource values that apply to the transmit queue.
  • Page 48 Action: None. Informational Explanation: Team nn. Preferred primary adapter has been detected. Action: None. Informational Explanation: Team nn. Preferred secondary adapter has been detected. Action: None. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 49: Replacing The Battery

    To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure the system and reset the system date and time.
  • Page 50 6. Turn on the computer. 7. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 51: Installing Options

    There is one section for Type 6216 (see “Installing options in the IntelliStation E Pro Type 6216” on page 42) and a separate section for Type 6226 (see “Installing options in the IntelliStation E Pro Type 6226” on page 57).

  • Page 52: Installing Options In The Intellistation E Pro Type 6216

    Use the instructions in the following sections to install options in the IntelliStation E Pro Type 6216 computer. Note: For instructions for installing options in the IntelliStation E Pro Type 6226, see “Installing options in the IntelliStation E Pro Type 6226” on page 57.

  • Page 53: System Board

    System board The illustrations in the following sections show various components on the system board. Depending on installed options, your system board might look slightly different. Microprocessor Microprocessor DIMM DIMM and fan fan connector connector 1 connector 2 (CN3) System fan connector 1 (CN2) SCSI LED...

  • Page 54: System Board Internal Cable Connectors

    Wake on LAN connector System board external cable connectors The following illustration identifies system-board connectors for external devices. Keyboard Mouse Serial ports Parallel port Ethernet USB ports Audio IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 55: Removing The Cover Of The 6216

    Removing the cover of the 6216 To remove the cover from the IntelliStation E Pro Type 6216 computer, complete the following steps: 1. Review the information in “Safety information” on page 129 and “Before you begin” on page 41. 2. Turn off the computer and all attached devices.

  • Page 56: Working With Adapters

    For a list of supported options for the computer, go to http://www.ibm.com/pc/support/ on the World Wide Web. Installing an adapter Complete the following steps to install an adapter in the IntelliStation E Pro Type 6216 computer. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.

  • Page 57: Installing A Scsi Adapter

    8. Remove the expansion-slot cover. From the rear of the computer, press on the slot cover. Grasp it and pull it out of the expansion slot. Store it in a safe place for future use. Attention: Expansion-slot covers must be installed on all vacant slots. This maintains the electronic emissions standards of the computer and ensures proper ventilation of computer components.

  • Page 58: Installing Internal Drives

    CD-ROM, DVD-ROM, or CD-RW Internal drive bays The IntelliStation E Pro Type 6216 computer comes with an IDE CD-ROM, DVD-ROM, or CD-RW drive in bay 1; a 3.5-in., 1.44-MB diskette drive in bay 2; and IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 59: Preinstallation Steps

    Notes: 1. The IntelliStation E Pro Type 6216 computer supports only one diskette drive. 2. The IntelliStation E Pro Type 6216 computer does not support the installation of additional internal disk drives. However, you can replace failed internal drives. 3. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web.
  • Page 60 SCSI ID for the SCSI device. Installing a CD-ROM or diskette drive Complete the following steps to replace drives in the IBM IntelliStation E Pro Type 6216 computer: 1. Read the information in “Preinstallation steps” on page 49.
  • Page 61 Note: If you are installing a drive that contains a laser, observe the following safety precaution. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: v Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
  • Page 62 3. Remove the cover and frame-support bracket (see “Removing the cover of the 6216” on page 45 and “Removing the frame-support bracket” on page 45). 4. Disconnect the power and signal cables from both drives in the drive cage. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 63 5. Remove the hard disk drive cage from the computer. 6. Slide the existing drive out of the drive bay and remove the sliding rails and screws. 7. Touch the static-protective package containing the new drive to any unpainted metal surface on the computer; then, remove the drive from the package and place it on a static-protective surface.

  • Page 64: Installing Memory Modules

    DIMM simultaneously. The retaining clips snap into the locked position when the DIMM is firmly seated in the connector. DIMM connector 1 DIMM connector 2 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 65: Installing A Security Rope Clip

    7. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, and then reinsert it. 8. If you have other options to install or remove, do so now. 9.
  • Page 66 3. Reconnect the external cables and power cords to the computer; then, connect the power cords to electrical outlets. 4. Turn on the attached devices; then, turn on the computer. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 67: Installing Options In The Intellistation E Pro Type 6226

    Use the instructions in the following sections to help you install options in the IntelliStation E Pro Type 6226 computer. Note: For instructions on installing options in an IntelliStation E Pro Type 6216, see “Installing options in the IntelliStation E Pro Type 6216” on page 42.

  • Page 68: System Board

    DIMM 2 error connector 1 DIMM 1 error connector 2 Internal CMOS speaker clear jumper connector 3 (JP3) Boot block Battery ® Wake on LAN jumper (JP6) connector IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 69 System board internal cable connectors The following illustration identifies system board connectors for internal cables. Microprocessor System fan fan connector (CN3) connector 1 (CN2) Main power connector SCSI LED connector Primary IDE connector Secondary IDE connector Diskette drive connector Wake on LAN connector System board external cable connectors The following illustration identifies system board connectors for external devices.

  • Page 70: Removing The Cover Of The 6226

    Removing the cover of the 6226 To remove the cover from the IntelliStation E Pro Type 6226 computer, complete the following steps: 1. Review the information in “Safety information” on page 129 and “Before you begin” on page 41. 2. Turn off the computer and all attached devices.

  • Page 71: Installing An Adapter

    For a list of supported options for the computer, go to http://www.ibm.com/pc/support on the World Wide Web. Installing an adapter Complete the following steps to install an adapter in the IntelliStation E Pro Type 6226 computer: Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
  • Page 72 3. Connect the SCSI activity indicator cable to the adapter and to the SCSI LED connector (CN23) on the system board (see “System board” on page 58 for the IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 73: Installing Internal Drives

    location of the SCSI LED connector). 4. If you have other adapters or options to install or remove, do so now. 5. Reinstall the rear adapter-support bracket; then, rotate it to the closed (locked) position. 6. Replace the cover (see “Replacing the cover of the 6226” on page 72). 7.

  • Page 74: Internal Drive Bays

    Internal drive bays The IntelliStation E Pro Type 6226 computer comes with a 3.5-in. 1.44-MB diskette drive in bay 1; a hard disk drive installed in bay 2; and an IDE CD-ROM, DVD-ROM, or CD-RW drive in bay 3. Bay 3...
  • Page 75 SCSI ID for the SCSI device. Replacing a diskette drive in bay 1 To replace a diskette drive in the IBM IntelliStation E Pro Type 6226 computer, complete the following steps. Note: The IntelliStation E ProType 6226 computer supports only one diskette drive.
  • Page 76 Replacing a hard disk drive in bay 2 To replace a hard disk drive in the IBM IntelliStation E Pro Type 6226 computer, complete the following steps: 1. Read the information in “Preinstallation steps” on page 64.
  • Page 77 3. Remove the cover (see “Removing the cover of the 6226” on page 60). 4. Disconnect power and signal cables to the failed hard disk drive. 5. Rotate the drive bay cage of the drive that you need to replace until the latch catches the front of the computer chassis.
  • Page 78 Installing a drive in bays 3 or 4 To install or replace drives in bays 3 or 4 of the IBM IntelliStation E Pro Type 6226 computer, complete the following steps: 1. Read the information in “Preinstallation steps” on page 64.
  • Page 79 7. If you are replacing a drive, remove the screws holding the drive in place and slide the drive out through the front of the bay. Note: If you are installing a drive that contains a laser, observe the following safety precaution.

  • Page 80: Installing Memory Modules

    For details about handling these devices, see “Handling electrostatic discharge-sensitive devices” on page 132. 1. Review the safety precautions listed in “Safety information” on page 129. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 81: Installing A Security Rope Clip

    2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then, remove the cover (see “Removing the cover of the 6226” on page 60). 3. Rotate the drive cages until the drive-cage latches catch the chassis. 4.

  • Page 82: Replacing The Cover Of The 6226

    3. Reconnect the external cables and power cords to the computer; then, connect the power cords to electrical outlets. 4. Turn on the attached devices; then, turn on the computer. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 83: Connecting External Options

    Connecting external options You can connect a number of optional external devices to the connectors on the rear and front of the computer. If your computer comes with a SCSI adapter installed, you can attach a SCSI storage expansion enclosure to your computer. Complete the following steps to attach an external device: 1.

  • Page 84: Input/Output Connector Locations

    IntelliStation E Pro Type 6216 computer. Ethernet USB 2 Mouse Parallel SCSI connector (some models) Microphone Serial 2 Serial 1 USB 1 Line out Line in Video Power cord connector Keyboard IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 85 The following illustration shows the location of input/output (I/O) connectors on the front of the IntelliStation E Pro Type 6226 computer. USB 4 USB 3 The following illustration shows the location of input/output (I/O) connectors on the rear of the IntelliStation E Pro Type 6226 computer.
  • Page 86 Ethernet transmit/receive activity LED is on the right. When this LED is on, there is activity between the computer and the network. Important: To operate the computer within FCC Class B limits, use a category 5 Ethernet cable. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 87 v Universal Serial Bus (USB) connectors Your computer has four Universal Serial Bus (USB) 2.0 connectors (two on the front and two on the rear of the computer) for optional telephony and multimedia devices. USB devices are configured automatically with Plug and Play technology.

  • Page 88: Configuring The Gigabit Ethernet Controller

    SCSI signal cable that comes with it. If you plan to attach external SCSI devices, you must order an additional SCSI cable. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J35) connector on the system board (see “System board”...

  • Page 89: Fru Information (Service Only)

    FRU information (service only) The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products. IntelliStation E Pro Type 6216 The following section contains information about removing components of the IntelliStation E Pro Type 6216.

  • Page 90: Fan

    To install the rear fan, reverse the previous steps. Operator information panel Note: Read “Before you begin” on page 41 and the safety notices at “Safety information” on page 129. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 91: Speaker

    Complete the following steps to remove the operator information panel: 1. Turn off the computer and attached devices; then, disconnect all external cables and power cords. 2. Remove the cover and the frame-support bracket (see“Removing the cover of the 6216” on page 45 and “Removing the frame-support bracket” on page 45). 3.

  • Page 92: Power Supply

    2. Remove the cover and the frame-support bracket (see“Removing the cover of the 6216” on page 45 and “Removing the frame-support bracket” on page 45). 3. Swing the diskette drive cage up. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 93: Microprocessor/Fan-Sink Assembly

    4. Disconnect the internal power supply cables. 5. Remove the two screws that secure the power supply to the chassis. 6. Lift the power supply out of the chassis. To replace the power supply, reverse the previous steps. Microprocessor/fan-sink assembly Note: Read “Before you begin”...
  • Page 94 Failure to do so might result in permanent damage to the microprocessor, microprocessor socket, and system board. Lever open Lever closed IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 95: System Board

    Lever open Lever closed 8. Lift the microprocessor up and out of the computer. To install a microprocessor and fan-sink assembly, reverse the previous steps. System board Notes: 1. Read “Before you begin” on page 41, “Handling electrostatic discharge-sensitive devices” on page 132, and “Safety information” on page 129. 2.
  • Page 96 10. Remove the heat-sink retention clip. To install the system board, reverse the previous steps. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 97: Intellistation E Pro Type 6226

    IntelliStation E Pro Type 6226 The following section contains instructions for removing components from the IntelliStation E Pro Type 6226. Main rear fan Note: Read “Before you begin” on page 41 and “Safety information” on page 129. Complete the following steps to remove the main rear fan: 1.

  • Page 98: Operator Information Panel

    3. Disconnect the operator information panel from the system board. 4. Press the release tab on the right of the operator information panel to the left until it comes loose. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 99: Speaker And Bracket

    Note: It might be necessary to use the tip of a screwdriver to disengage the lower tab. Release latch Retainer slots 5. Push inward on the two left tabs of the operator information panel until it pops free of the chassis; then, remove it from the computer, making sure that the cable follows freely.
  • Page 100 6. Pull the bracket assembly out of the computer. Locking tabs Support tabs 7. Press on the tabs of the speaker until it comes away from the bracket; then, pull the speaker out of the bracket. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 101: Power Supply

    Note: It might be easier to disconnect other cables to reach the speaker cable. If this is the case, be sure to reattach all cables that were disconnected before reassembling the computer. To replace the speaker and bracket, reverse the previous steps. Power supply Note: Read “Before you begin”...
  • Page 102 6. Free the microprocessor from the system board by rotating the microprocessor socket lever arm upward to its maximum vertical position. 7. Lift the microprocessor up and out of the computer. To install a microprocessor, reverse the previous steps. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 103: System Board

    System board Notes: 1. Read “Before you begin” on page 41, “Handling electrostatic discharge-sensitive devices” on page 132, and the safety notices at “Safety information” on page 129. 2. When replacing the system board, you must either update the system with the latest firmware or restore the pre-existing firmware that the customer provides on a diskette or CD image.
  • Page 104 8. Remove the heat-sink retention clip. To install the system board, reverse the previous steps. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 105: Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, see the manual for that device. 3. Always start with “General checkout” on page 1.
  • Page 106 3. Battery 3-3-2 (Critical SMBUS error 1. Disconnect the computer power cord from outlet, wait 30 seconds, occurred, I2C error.) and retry. 2. System board. 3. Microprocessor. 4. DIMMs. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 107: No-Beep Symptoms

    Beep/symptom FRU/action 3-3-3 (No operational memory in 1. Install or reseat the memory modules, and then do a 3-boot reset. system.) (For more information about a 3-boot reset, see “Using the Configuration/Setup Utility program” on page 11.) 2. DIMMs. 3. System board. No-beep symptoms No-beep symptom FRU/action...
  • Page 108 2. Verify BIOS code is at latest level. 3. Microprocessor 2. 4. System board. 206-XXX-000 (Failed diskette drive test.) 1. Try test with another diskette. 2. Cable. 3. Diskette drive. 4. System board. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 109: Error Symptoms

    Error code/symptom FRU/action 215-XXX-000 (Failed IDE CD-ROM drive 1. Try test with another CD-ROM. test.) 2. CD-ROM drive cables. 3. CD-ROM drive. 4. System board. 217-198-XXX (Could not establish drive 1. Check cable and termination. parameters.) 2. SCSI backplane. 3. Hard disk. 217-XXX-000 (Failed BIOS hard disk test) 1.
  • Page 110 Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the computer. 2. For more information, see your SCSI expansion enclosure documentation. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 111 Hark disk drive problems Symptom FRU/action Not all drives are recognized by 1. Remove the first drive not recognized and try the hard disk drive the hard disk drive diagnostic diagnostic test again. test (Fixed Disk test). 2. If the remaining drives are recognized, replace the drive you removed with a new one.
  • Page 112 Monitor problems Symptom FRU/action Testing the monitor. v See the information that comes with the monitor for adjusting and testing instructions. (Some IBM monitors have their own self-tests.) IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 113 Non-IBM monitor cables might cause unpredictable problems. c. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM reseller or IBM marketing representative. 2. Monitor. 3. Video adapter, if installed.
  • Page 114 4. Failing option. Power problems Symptom FRU/action Power switch does not work 1. Reseat connector. and reset button, if supported, 2. Power switch card. does work. 3. System board. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 115 Power problems Symptom FRU/action The computer does not turn on. 1. Verify that: v The power cables are properly connected to the computer. v The electrical outlet functions properly. v The type of memory installed is correct. v If you just installed an option, remove it, and restart the computer. If the computer now turns on, you might have installed more options than the power supply supports.

  • Page 116: Post Error Codes

    151 (Real time clock error) 1. Run diagnostics. 2. Battery. 3. System board. 161 (Real time clock battery error) 1. Run the Configuration/Setup Utility program. 2. Battery. 3. System board. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 117 Error code/symptom FRU/action 162 (Device configuration error) 1. Run the Configuration/Setup Utility program. Note: Be sure to load the default settings 2. Battery. and any additional desired settings; then, 3. Failing device. save the configuration. 4. System board. 163 (Real-time clock error) 1.
  • Page 118 1. Run the Configuration/Setup Utility program. for PCI adapter.) 2. Adapter. 3. System board. 00180300 (No more memory above 1MB 1. Run the Configuration/Setup Utility program. for PCI adapter.) 2. Adapter. 3. System board. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 119: Post (Ispr) Error Procedures

    Error code/symptom FRU/action 00180500 (PCI option ROM checksum 1. PCI adapter error.) 2. System board 00180600 (PCI device BIST failure. PCI 1. Run the Configuration/Setup Utility program. bridge error.) 2. Adapter. 3. System board. 00180700 (PCI device no responding.) 1. System board 2.
  • Page 120 If ISPR code is EF10 after disconnecting cables, complete the following steps until the error is eliminated: Identify which channel is causing the error by reconnecting cables one at a time and restarting the computer until the error returns. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 121: Serveraid Error Codes

    b. Check the termination of the channel that was identified in step 2a on page 110. Note: SCSI channel termination details, if any, appear elsewhere in this publication. c. Disconnect one drive at a time attached to the channel identified in step 2a on page 110 and reboot each time to determine which drive is causing the problem.
  • Page 122 FFFF or other code not listed 1. Follow indications at “POST (ISPR) error procedures” on page 109. 2. Hard disk drive cable. 3. Hard disk drive backplane. 4. Hard disk drive. 5. ServeRAID controller. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 123: Scsi Error Codes

    SCSI error codes Error code FRU/action All SCSI Errors One or more of the 1. Make sure that external SCSI devices are turned on before following might be causing the problem: you turn on the computer. v A failing SCSI device (adapter, drive, 2.

  • Page 124: Fan Error Messages

    +12, -12, or +5) System shutdown Refer to the following tables when experiencing a system shutdown related to voltage or temperature problems. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 125: Voltage Related System Shutdown

    Voltage related system shutdown Message Action System shutoff due to x current over v See “Power checkout” on page 31. max value (level-critical; system drawing too much current on voltage x bus) System shutoff due to x V over voltage 1.

  • Page 126: Host Built-In Self Test (Bist)

    1. Reseat the cable between the DASD backplane and connector on bus 3. of system board. 2. DASD backplane. 3. System board. Failure reading I2C device. Check device v System board on bus 4. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 127: Undetermined Problems

    (turn on the computer and reconfigure each time): v Any external devices v Surge suppressor device (on the computer) v Modem, printer, mouse, or non-IBM devices v Each adapter v Drives v Memory modules (minimum requirement = 256 MB (two banks of 128 MB...

  • Page 128: Problem Determination Tips

    Have the same configuration options set in the system v Have the same setup for the operating system control files Comparing the configuration and software setup between working and non-working computers will often lead to problem resolution. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 129: Parts Listing For The Intellistation E Pro

    Parts listing for the IntelliStation E Pro This parts listing supports the IntelliStation E Pro (Type 6216 and Type 6226). Type 6216 © Copyright IBM Corp. 2002...

  • Page 130: System, Type 6216

    Field replaceable units (FRUs) should be serviced only by qualified field service technicians. Index System (IntelliStation E Pro, Type 6216, Models 20X, 22X, 23X, 30X, 32X, 40X, FRU No. 42X, 50X, 52X, 54X, 55X, 60X, 63X, 64X, 65X, 2PU, 3PU, 4PU, 5PU, 6PU, B0X, B2X,...

  • Page 131: Recovery Cd, Type 6216

    Index System (IntelliStation E Pro, Type 6216, Models 20X, 22X, 23X, 30X, 32X, 40X, FRU No. 42X, 50X, 52X, 54X, 55X, 60X, 63X, 64X, 65X, 2PU, 3PU, 4PU, 5PU, 6PU, B0X, B2X, B3X, C0X, C2X, D0X, D2X, E0X, E2X, E4X, E5X, F0X, F3X, F4X, F5X) Miscellaneous hardware kit (contains: M3x5 screws (4);...

  • Page 132: Type 6226

    Type 6226 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 133: System, Type 6226

    Field replaceable units (FRUs) should be serviced only by qualified field service technicians. Index System (IntelliStation E Pro, Type 6226, Models 20X 22X 30X 32X 35X FRU No. 40X 42X 45X 50X 52X 54X 55X 60X 63X 64X 65X 2PU 3PU 4PU 5PU 6PU...

  • Page 134: Recovery Cd, Type 6226

    Feet (4) (all models) 03K9655 Recovery CD, Type 6226 Recovery CD (IntelliStation E Pro, Type 6226, Models 20X 22X 30X 32X 35X 40X FRU No. 42X 45X 50X 52X 54X 55X 60X 63X 64X 65X 2PU 3PU 4PU 5PU 6PU B0X B2X C0X C2X C5X D0X D2X D5X E0X E2X E4X E5X F0X F3X F4X F5X) International English, Windows XPP (A, G, H.
  • Page 135 Recovery CD (IntelliStation E Pro, Type 6226, Models 20X 22X 30X 32X 35X 40X FRU No. 42X 45X 50X 52X 54X 55X 60X 63X 64X 65X 2PU 3PU 4PU 5PU 6PU B0X B2X C0X C2X C5X D0X D2X D5X E0X E2X E4X E5X F0X F3X F4X F5X)

  • Page 136: Keyboards

    French Canadian 37L0913 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 137 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.
  • Page 138 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 139: Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 140: Electrical Safety

    Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...

  • Page 141: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 142: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 143: Grounding Requirements

    Japanese v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 144 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 145 Laser radiation when open. Do not stare into the beam, do not view directly with optical instruments, and avoid direct exposure to the beam. v Statement 4 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting.
  • Page 146 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 147 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 148 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 149 Related service information...
  • Page 150 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 151 Related service information...
  • Page 152 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 153 Related service information...
  • Page 154 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 155 Related service information...
  • Page 156 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 157 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 158 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 159 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) ATTENTION: Faites-vous aider pour soulever ce produit. Notice n° 5 ATTENTION: Le bouton de mise sous tension/hors tension de l’unité et l’interrupteur d’alimentation du bloc d’alimentation ne coupent pas l’arrivée de courant électrique à...
  • Page 160 2. Zuerst alle Kabel an Einheiten 3. Signalkabel von Anschlußbuchsen lösen. anschließen. 4. Alle Kabel von Einheiten lösen. 3. Signalkabel an Anschlußbuchsen anschließen. 4. Netzstecker an Steckdose anschließen. 5. Gerät einschalten. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 161 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 162 Stromversorgung des Servers auszuschalten, muß sichergestellt werden, daß alle Netzkabel aus den Netzsteckdosen herausgezogen wurden. Hinweis 10 ACHTUNG: Keine Gegenstände, die mehr als 82 kg wiegen, auf Rack-Einheiten ablegen. IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 163 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 164 Avviso 2 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 165 ≥18 kg ≥32 kg ≥55 kg ATTENZIONE: Durante il sollevamento della macchina seguire delle norme di sicurezza. Avviso 5 ATTENZIONE: Il pulsante del controllo dell’alimentazione situato sull’unità e l’interruttore di alimentazione posto sull’alimentatore non disattiva la corrente elettrica fornita all’unità. L’unità potrebbe disporre di più di un cavo di alimentazione. Per disattivare la corrente elettrica dall’unità, accertarsi che tutti i cavi di alimentazione siano scollegati dalla sorgente di alimentazione.
  • Page 166 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 167 Related service information...
  • Page 168 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 169 Related service information...
  • Page 170 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 171 Related service information...
  • Page 172 IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 173 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 174 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 175 Declaración 4 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.

  • Page 176: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 177: Important Notes

    OS/2 WARP Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. ActionMedia, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel Corporation in the United States, other countries, or both.

  • Page 178: Product Recycling And Disposal

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.

  • Page 179: Industry Canada Class A Emission Compliance Statement

    FCC emission limits.IBM is not responsible for any radio or television interference causedby using other than recommended cables and connectors or by using other than recommended cables and connectors or by unauthorized changes or modifications to this equipment. Unauthorized changes or modifications could void the user’s authority to operate the equipment.
  • Page 180 Taiwanese Class A warning statement Chinese Class A warning statement Japanese Voluntary Control Council for Interference (VCCI) statement IBM IntelliStation E Pro Types 6216 and 6226: Hardware Maintenance Manual...
  • Page 182 Part Number: 71P7605 (1P) P/N: 71P7605...

This manual is also suitable for:

Intellistation e pro type 6216Intellistation e pro type 6226

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