Page 1 IntelliStation E Pro Types 6216 and 6226 User’s Guide...
Page 3 IBM IntelliStation E Pro Types 6216 and 6226 User’s Guide...
Page 4 99, and Appendix C, “Notices” on page 111. Second Edition (September 2002) © Copyright International Business Machines Corporation 2002. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.
Page 5: Table Of Contents
Using Access IBM ........
Page 6 Creating and using an IBM Enhanced Diagnostics diskette....90 Creating an IBM Enhanced Diagnostics diskette ......90 Using the Enhanced Diagnostics diskette .
Page 7 Purchasing additional services........101 IBM Statement of Limited Warranty Z125-4753-06 8/2000 .
Page 8 Book Title...
Page 9: Safety Information
Vor der Installation dieses Produkts die Sicherheitshinweise lesen. Prima di installare questo prodotto, leggere le Informazioni sulla Sicurezza. Les sikkerhetsinformasjonen (Safety Information) før du installerer dette produktet. Antes de instalar este produto, leia as Informações sobre Segurança. © Copyright IBM Corp. 2002...
Page 10 First, attach all cables to devices. First, remove power cords from outlet. Attach signal cables to connectors. Remove signal cables from connectors. Attach power cords to outlet. Remove all cables from devices. Turn device ON. viii IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 11 Statement 2: CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
Page 12 The device also might have more than one power cord. To remove all electrical current from the device, ensure that all power cords are disconnected from the power source. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 13 Statement 8: CAUTION: Never remove the cover on a power supply or any part that has the following label attached. Hazardous voltage, current, and energy levels are present inside any component that has this label attached. There are no serviceable parts inside these components.
Page 14 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 15: Chapter 1. Introducing The Intellistation E Pro
World Wide Web. See the following illustrations for the location of the computer model and serial number labels. You will need these numbers to register your computer with IBM. Note: The illustrations in this document might differ slightly from your hardware.
Page 16: Notices And Statements Used In This Book
Because your computer comes with IBM-preinstalled software, you might be able to view some of these documents in Access IBM. See “Using Access IBM” on page 12. The IBM documents listed below can also be found at http://www.ibm.com/ on the World Wide Web.
Page 17: Features And Specifications - Type 6216
Features and specifications — Type 6216 The following table provides a summary of the features and specifications of your IntelliStation E Pro Type 6216. Some features and specifications are not available on all models. Microprocessor: Supports one Size and weight: Heat output: Approximate heat output ®...
Page 18: Features And Specifications - Type 6226
(or dual digital monitor capability with the purchase of an additional pigtail cable) • ATI Fire GL8800 (DVI-I and SVGA) with 128 MB DDR SDRAM video memory, one DVI-I connector and one SVGA connector IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 19: What Your Intellistation E Pro Computer Offers
Important: The software, other than the Microsoft operating system, is licensed under the terms of the IBM International License Agreement for Non-Warranted Programs. Use of your computer signifies acceptance of this license agreement. For detailed instructions about viewing the license agreement, see “Viewing the license...
Page 20: Preinstalled Software
You can use this program to register your computer with IBM. When you register your computer with IBM, information is entered into an IBM database, which enables IBM to contact you in case of a recall or other problems. Some locations offer extended privileges and services to registered users.
Page 21: Software On Cd
Software on CD In addition to your IBM-preinstalled programs and device drivers, additional software is provided on the Device Drivers and IBM Enhanced Diagnostics CD or other CDs. You decide which programs to install based on your needs. Device Drivers and IBM Enhanced Diagnostics CD Diagnostic test programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD that comes with your computer.
Page 22: Reliability, Availability, And Serviceability Features
IBM or non-IBM computer to supported IBM systems. For more information, go to http://www.ibm.com/pc/us/eserver/xseries/systems_management/ on the World Wide Web. Reliability, availability, and serviceability features Three important computer design features are reliability, availability, and serviceability (RAS). The RAS features help to ensure the integrity of the data that is stored on your computer, the availability of the computer when you need it, and the ease with which you can diagnose and repair problems.
Page 23: Chapter 2. Operating Your Computer
Power-on LED Hard disk drive activity LED Ethernet transmit/receive Ethernet speed 1Gbps LED activity LED CD-eject button CD-ROM drive activity LED Diskette drive Power-control Diskette-eject activity LED button button Power-on LED Hard disk drive activity LED © Copyright IBM Corp. 2002...
Page 24: Setting The Voltage-Selection Switch
Write down any beep series and error code numbers with descriptions, and then see “Troubleshooting chart” on page 84 for the explanation of error codes. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 25: Using Preinstalled Software
During startup, the following messages might be displayed briefly: • To start the Product Recovery Program, Press F11 • Press F1 for Configuration/Setup Utility, Press F12 for Boot Menu • Press CTRL+A for SCSISelect Utility (some models only) To use these features, press the appropriate function key or keys quickly. The messages appear for only a short time.
Page 26: Installing Other Operating Systems
Then, follow the instructions in the README file on the Device Drivers and IBM Enhanced Diagnostics CD to install the device drivers. Note: If you install another operating system, you might need additional software or device drivers.
Page 27: Registering Your Computer
IBM computers. To register your computer, use one of the following methods: • Click IBM PC Registration on the desktop, and then follow the instructions in the window. You can print the registration information and provide a mailing address if you have no Internet access.
Page 28: Changing Monitor Settings
The audio connectors in your computer are 3.5 mm (0.125-in.) mini-jacks. For the location of the audio connectors, see “Input/output connector locations” on page 63. Line-in This connector accepts external devices, such as line output from a stereo, television, or a musical instrument. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 29: Using Security Features
When an error is detected, the data on the hard disk can be backed up and the drive replaced. Virus protection Your computer has Norton AntiVirus for IBM installed on the hard disk. Chapter 2. Operating your computer...
Page 30: Locking The Keyboard
Configuration/Setup Utility program, the keyboard is locked when you turn on the computer. You must type the correct password before the keyboard will unlock. See Setting Security Passwords in Access IBM or “Using passwords” on page 24. Some operating systems have a keyboard and mouse lock-up feature. See the documentation that comes with your operating system for more information.
Page 31: Software Migration Assistant
Software Migration Assistant Software Migration Assistant (SMA) helps administrators remotely transfer configurations, profile settings, printer device drivers, and files from an IBM or non- IBM computer to supported IBM systems. For more information or to download this software, go to http://www.ibm.com/pc/us/eserver/xseries/systems_management/sma.html on the...
Page 32: Turning Off Your Computer
Important: In some circumstances, your computer might not turn off immediately when you press the power-control button. If this happens, press and hold the power- control button until the computer turns off. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 33: Chapter 3. Configuring Your Computer
Configuration/Setup Utility menu. 3. Follow the instructions that appear on the screen. Use the Up Arrow (↑) and Down Arrow (↓) keys to select menu choices in any Configuration/Setup Utility menu. Some menu choices provide information only. © Copyright IBM Corp. 2002...
Page 34: Configuration/Setup Utility Menu Choices
BIOS code that is stored in the flash electrically erasable programmable ROM (EEPROM). • Devices and I/O Ports Select this choice to view or change the assignments for devices and input/output ports. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 35 — Mouse Select this choice to enable a mouse or PS/2 pointing device. — Diskette Drive A Select this choice to set the type of diskette drive installed in your computer. You can disable the diskette drive, or you can enable various types of diskette drives.
Page 36 You can select Auto to speed up the system POST process by bypassing some testing procedures. — Power On Logos Select Enabled to display the IBM logo during POST. — Keyboard NumLock State Select Enabled to activate the keyboard numbers lock upon startup.
Page 37 — Memory Test This item is set to Enabled. You cannot alter this setting. — Configuration Table Select Enabled to display the preboot system configuration table. • Date and Time Select this choice to set the system date and time. The system time is in a 24- hour format (hour:minute:second).
Page 38: Using Passwords
If you have made any changes, the program will prompt you to save the changes or exit without saving the changes. Using passwords The System Security choice appears only on the full Configuration/Setup Utility menu. After you select this choice, you can implement an administrator password. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 39 The administrator password provides access to all choices on the Configuration/Setup Utility main menu. You can set, change, or delete the administrator password. Attention: If you set an administrator password and then forget it, you cannot override or remove it. You must replace the system board. The summary of the administrator password features is as follows: No password is required to start the system.
Page 40: Enabling Broadcom Netxtreme Gigabit Ethernet Boot Agent
Ethernet Boot Agent from the Configuration/Setup Utility program. The Broadcom NetXtreme Gigabit Ethernet Boot Agent enables you to configure the network as a startable device, and you can customize where the network startup option appears in your startup sequence. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 41: Using The Scsiselect Utility Program (Some Models)
To enable Broadcom NetXtreme Gigabit Ethernet Boot Agent, complete the following steps: 1. From the Configuration/Setup Utility main menu, select Devices and I/O Ports and press Enter. 2. Select System Board Ethernet PXE/DHCP and use the Right Arrow (→) key to set it to Enabled.
Page 42: Using The Boot Menu Program
Complete the following steps to use the Boot Menu program to change the startup sequence of your computer: 1. Turn off the computer. 2. Restart the computer. 3. Press F12. 4. Select the startup device. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 43 The next time the computer is started, it returns to the startup sequence set in the Configuration/Setup Utility program. Chapter 3. Configuring your computer...
Page 44 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 45: Chapter 4. Installing Options
This chapter provides instructions for installing or replacing options in your computer. For a list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web. Before you begin Before you begin to install options in your computer, read the following information: •...
Page 46: Installing Options In The Intellistation E Pro Type 6216 Computer
Note: For instructions to install options in an IntelliStation E Pro Type 6226 computer, see “Installing options in the IntelliStation E Pro Type 6226 computer” on page Major components of the IBM IntelliStation E Pro Type 6216 computer The following illustration shows the locations of major components in the IntelliStation E Pro Type 6216 computer.
Page 47: System Board
System board The illustrations in the following sections show various components on the system board. Depending on installed options, your system board might look slightly different. Microprocessor Microprocessor DIMM DIMM and fan fan connector connector 1 connector 2 (CN3) System fan connector 1 (CN2) SCSI LED...
Page 48: Installing Options
Keyboard Mouse Serial ports Parallel port Ethernet USB ports Audio Installing options This section contains instructions for installing options in the IBM IntelliStation E Pro Type 6216 computer. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 49 Removing the cover: Complete the following steps to remove the cover from the IntelliStation E Pro Type 6216 computer: 1. Review the information in “Before you begin” on page 31 and “Safety information” on page vii. 2. Turn off the computer and all attached devices.
Page 50 • For a list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web. Installing an adapter: Complete the following steps to install an adapter in the IBM IntelliStation E Pro Type 6216 computer. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity.
Page 51 slot. If this is not possible, set the adapter down in its static-protective package on a hard surface. Avoid touching the components and gold-edge connectors on the adapter. 9. Set any jumpers or switches on the adapter as described by the adapter manufacturer.
Page 52 • CD-ROM, DVD-ROM, or CD-RW Internal drive bays: The IntelliStation E Pro Type 6216 computer comes with an IDE CD-ROM, DVD-ROM, or CD-RW drive in bay 1; a 3.5-in., 1.44-MB diskette drive in bay 2; and a hard disk drive installed in bay 3.
Page 53 Notes: 1. The IntelliStation E Pro Type 6216 computer supports only one diskette drive. 2. The IntelliStation E Pro Type 6216 computer does not support the installation of additional internal disk drives. However, you can replace failed internal drives. 3. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web.
Page 54 SCSI ID for the SCSI device. Installing a CD-ROM or diskette drive: Complete the following steps to replace drives in the IBM IntelliStation E Pro Type 6216 computer: 1. Read the information in “Preinstallation steps:” on page 39.
Page 55 Note: If you are installing a drive that contains a laser, observe the following safety precaution. Statement 3: CAUTION: When laser products (such as CD-ROMs, DVD drives, fiber optic devices, or transmitters) are installed, note the following: • Do not remove the covers. Removing the covers of the laser product could result in exposure to hazardous laser radiation.
Page 56 3. Remove the cover and frame-support bracket. See “Removing the cover:” on page 35 and “Removing the frame-support bracket:” on page 35 for details. 4. Disconnect the power and signal cables from both drives in the drive cage. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 57 5. Remove the hard disk drive cage from the computer. 6. Slide the existing drive out of the drive bay and remove the sliding rails and screws. 7. Touch the static-protective package containing the new drive to any unpainted metal surface on the computer; then, remove the drive from the package and place it on a static-protective surface.
Page 58 7. If there is a gap between the DIMM and the retaining clips, the DIMM has not been correctly installed. Open the retaining clips, remove the DIMM, and then reinsert it. 8. If you have other options to install or remove, do so now. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 59 9. Replace the frame-support bracket. 10. Replace the cover. See “Replacing the cover:” on page 46. 11. Reconnect the external cables and power cords. Turn on the attached devices, and turn on the computer. Installing a security rope clip: To help prevent theft, you can add a security rope clip and cable to your computer.
Page 60 3. Reconnect the external cables and power cords to the computer; then, connect the power cords to electrical outlets. 4. Turn on the attached devices; then, turn on the computer. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 61: Installing Options In The Intellistation E Pro Type 6226 Computer
Use the information in the following sections to install options in the IntelliStation E Pro Type 6226 computer. Note: For instructions to install options in an IntelliStation E Pro Type 6216, see “Installing options in the IntelliStation E Pro Type 6216 computer” on page 32.
Page 62: System Board
CMOS clear jumper. The boot block jumper (JP6) is used to recover from a BIOS update failure. See “Recovering from a POST/BIOS update failure” on page 92. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 63: Installing Options
The following illustration identifies system board connectors for external devices. Keyboard Mouse Serial ports Parallel port Ethernet USB ports Audio Installing options This section contains instructions for installing options in the IBM IntelliStation E Pro Type 6226 computer. Chapter 4. Installing options...
Page 64 PCI expansion slots 1 and 2, system board integrated drive electronics (IDE) or SCSI devices, and then PCI expansion slot 3. • For a list of supported options for your computer, go to http://www.ibm.com/pc/support on the World Wide Web. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 65 Installing an adapter: Complete the following steps to install an adapter in the IBM IntelliStation E Pro Type 6226. Attention: When you handle static-sensitive devices, take precautions to avoid damage from static electricity. For details on handling these devices, see “Handling static-sensitive devices”...
Page 66 Internal drive bays: The IntelliStation E Pro Type 6226 computer comes with a 3.5- in., 1.44-MB diskette drive in bay 1; a hard disk drive installed in bay 2; and an IDE CD-ROM, DVD-ROM, or CD-RW drive in bay 3. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 67 Bay 1 Note: For a complete list of supported options for your computer, go to http://www.ibm.com/pc/support/ on the World Wide Web. Preinstallation steps: Before you install or replace drives in your computer, verify that you have all the cables and other equipment specified in the documentation that comes with the drive.
Page 68 SCSI ID. See the instructions that come with the SCSI device for details about setting the SCSI ID for the SCSI device. Replacing a diskette drive in bay 1: To replace a diskette drive in the IBM IntelliStation E Pro Type 6226 computer, complete the following steps.
Page 69 15. Reconnect the external cables and power cords; then, turn on the attached devices and the computer. Replacing a hard disk drive in bay 2: To replace a hard disk drive in the IBM IntelliStation E Pro Type 6226 computer, complete the following steps: 1.
Page 70 Installing a drive in bays 3 or 4: To install or replace drives in bays 3 or 4 of the IBM IntelliStation E Pro Type 6226 computer, complete the following steps: IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 71 1. Read the information in “Preinstallation steps:” on page 39. 2. Turn off the computer and attached devices, and disconnect all external cables and power cords. 3. Remove the cover. See “Removing the cover:” on page 35 for details. 4. Disconnect power and signal cables to the drive. 5.
Page 72 9. Set any jumpers or switches on the drive according to the documentation that comes with the drive. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 73 10. Slide the drive into the drive bay through the front, and then attach the drive to the drive cage using metal screws. 11. Place the drive cage back into the computer chassis. 12. If you are installing an IDE device, connect one end of the IDE signal cable into the back of the drive and the other end of the cable into the IDE connector on the system board.
Page 74 See “Removing the cover:” on page 35 for details. 3. Use a screwdriver to remove the two metal knockouts. 4. Insert the rope clip through the rear panel; then, attach and tighten the nuts. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 75 5. Thread the cable through the rope clip and around an object that is not part of or permanently secured to the building structure or foundation, and from which the cable cannot be removed. Fasten the cable ends together with a lock. After you add the security cable, make sure that it does not interfere with other cables connected to the computer.
Page 76: Connecting External Options
Four USB (two on front and two on rear) • One line in • One line out • One microphone • One video (Optional multiple connectors on some models) • One Ultra160 SCSI (some models) IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 77: Input/Output Connector Locations
Input/output connector locations The following illustration shows the location of input/output (I/O) connectors on the front of the IntelliStation E Pro Type 6216 computer. USB 3 USB 4 The following illustration shows the location of input/output (I/O) connectors on the rear of the IntelliStation E Pro Type 6216 computer.
Page 78 The following illustration shows the location of input/output (I/O) connectors on the rear of the IntelliStation E Pro Type 6226 computer. Ethernet Parallel Microphone Power cord connector Mouse Keyboard Serial 2 Serial 1 Video Line in USB 1 Line out and 2 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 79 • Video connector Your computer uses an AGP adapter in the AGP slot on the system board. The video connector is on the adapter and is located on the rear of your computer. Some models come with a digital video interface (DVI) connector for connecting a digital monitor.
Page 80 (LVD) SCSI peripheral devices are attached. In addition, this adapter uses: — Double-transition clocking to achieve high transfer rates — Domain-name validation to negotiate compatible data-transfer speeds with each device — Cyclic redundancy checking for improved data reliability IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 81: Configuring The Gigabit Ethernet Controller
SCSI devices, you must order an additional SCSI cable. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard disk drive activity, you must also connect the SCSI adapter to the SCSI LED (J35) connector on the system board.
Page 82 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 83: Chapter 5. Solving Problems
The benefits of registering and profiling your IntelliStation computer include using the IBM Online Assistant to diagnose problems and participating in the IBM discussion forum. For more detailed information about registering and creating a customized profile for your IBM products, go to the following World Wide Web addresses: — http://www.ibm.com/pc/register/ —...
Page 84 Register and profile your computer properly? After you register and profile, you will be able to: • Diagnose problems using the IBM Online Assistant • Participate in the IBM discussion forum • Receive e-mail notifications of technical updates related to your profiled products...
Page 85: Power-On Self-Test (Post)
Power-on self-test (POST) When you turn on the computer, the power on self-test (POST) performs a series of tests to check the operation of system components and some of the installed options. If POST finishes without detecting any problems, the first window of your operating system or application program starts.
Page 86 POST followed by a install a memory blank display screen. If this occurs and the Boot Fail module. If the Count feature in the Start Options of the IBM problem Configuration/Setup Utility program is set to Enabled (its remains, call for default setting), you must restart the computer three service.
Page 87: Post Error Messages
If you did not add, remove, or change the location of a device, a device is probably failing. Running the Diagnostic program might isolate the failing device. See “Creating an IBM Enhanced Diagnostics diskette” on page 90 and “Using the Enhanced Diagnostics diskette” on page 91.
Page 88 An attempt has been made to access the computer with invalid passwords. After three incorrect attempts, the computer locks up; that is, the logon data fields are no longer available to the user. Table 3. POST error messages (continued) IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 89 POST message Description An error occurred during the memory controller test. This error can be caused by: • Incorrectly installed memory • A failing memory module • A system board problem Action: Take the following steps to correct the problem: 1.
Page 90 2. If all interrupts are being used by other adapters, you might need to remove an adapter to make an interrupt available to the PCI adapter, or force other adapters to share an interrupt. Table 3. POST error messages (continued) IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 91 POST message Description 1962 No valid startup devices were found. The system cannot find the startup drive or operating system. Action: Be sure that the drive you want to start from is in the startup sequence. 1. Select Start Options from the Configuration/Setup Utility program main menu. If you are unable to set the startup sequence, call for service.
Page 92 Action: Start the Configuration/Setup Utility program, select Devices and I/O Ports, and make sure that the device is enabled. If the problem remains, call for service. Table 3. POST error messages (continued) IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 93: Small Computer System Interface (Scsi) Messages (Some Models)
POST message Description 00180800 An unsupported PCI device is installed. Action: Remove the PCI adapters. If you can start the computer without the adapters, reinstall each adapter one at a time and retest after each is reinstalled. When an adapter fails, replace it. If the problem remains, call for service.
Page 94: Diagnostic Programs And Error Messages
BIOS code is not installed. Diagnostic programs and error messages The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your computer.
Page 95: Text Messages
A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You can also download the latest version of the diagnostic programs from http://www.ibm.com/pc/support/ on the World Wide Web.
Page 96: Diagnostic Error Message Tables
Complete the following steps to view the test log: 1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM Enhanced Diagnostics CD. 2. Shut down your operating system and restart the computer. 3. If a user password is set, the system prompts you for it. Type the password, and press Enter.
Page 97 Code Function Result Text message Action System memory Failed DIMM is in location DIMM n 1. Reseat the failing DIMM. (where n is the number of the socket that contains the 2. If the problem remains, failing DIMM) replace the DIMM. If the problem remains, call for service.
Page 98: Pc-Doctor For Windows
1. Remove the software or device that you just added. 2. Run the diagnostic tests to determine if your system is running correctly. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 99 3. Reinstall the new software or new device. Table 4. Troubleshooting chart Symptom Suggested action CD-ROM drive Verify that: • The primary IDE channel is enabled in the Configuration/Setup Utility program. CD-ROM drive is not recognized. • All cables and jumpers are installed and set correctly. •...
Page 100 Table 4. Troubleshooting chart (continued) Symptom Suggested action Monitor Some IBM monitors have their own self-tests. If you suspect a problem with your monitor, see the information that comes with the monitor for adjusting and testing Testing the monitor. instructions.
Page 101 The printer does not work. The printer signal cable is connected to the correct serial or parallel port on the computer. Note: Non-IBM printer cables might cause unpredictable results. You have assigned the printer port correctly in your operating computer or application program.
Page 102: Software Error Messages
If the problem remains, contact your place of purchase. Troubleshooting the Ethernet controller See the Ethernet controller documentation on the Device Drivers and IBM Enhanced Diagnostics CD for information about problems that might occur with the 1 Gbps Ethernet controller.
Page 103: Recovering The Operating System
3. Device drivers for IBM devices and the instructions to install them (README.TXT) are located on the Device Drivers and IBM Enhanced Diagnostics CD and in the C:\ibmtools\drivers\ directory. 4. The latest device drivers are also available at http://www.ibm.com/pc/support/ on the World Wide Web.
Page 104: Creating And Using An Ibm Enhanced Diagnostics Diskette
Download a program image from the World Wide Web Complete the following steps to create the diagnostics diskette using Access IBM: 1. From the Access IBM Welcome window, click How do I...; then, click Protect data. 2. Click Creating emergency diskettes.
Page 105: Using The Enhanced Diagnostics Diskette
Product Recovery program. Use a Product Recovery CD to access the Product Recovery program. To obtain a Product Recovery CD, contact IBM. See Appendix A, “Getting help and technical assistance” on page 97 for details.
Page 106: Recovering From A Post/Bios Update Failure
1. Turn off the computer and all attached devices. 2. Unplug all power cords from electrical outlets and remove the computer cover. See “Removing the cover:” on page 35 and “Removing the frame-support bracket:” on page 35. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 107 3. Locate the boot block jumper (JP6) on the system board, removing any adapters that impede access to the jumper. Microprocessor Microprocessor DIMM DIMM and fan connector 2 fan connector connector 1 (CN3) System fan connector 1 (CN2) SCSI LED connector Rear fan connector...
Page 108: Clearing Cmos
800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your system and reset the system date and time. IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 109 Complete the following steps to replace the battery: 1. Follow any special handling and installation instructions supplied with the replacement battery. 2. Turn off the computer and all attached devices. Disconnect all external cables and power cords; then remove the computer cover. 3.
Page 110 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 111: Appendix A. Getting Help And Technical Assistance
IBM to assist you. This appendix contains information about where to go for additional information about IBM and IBM products, what to do if you experience a problem with your xSeries or ®...
Page 112: Software Service And Support
Setting up e-mail notification of technical updates about your products Software service and support Through IBM Support Line, you can get telephone assistance, for a fee, with usage, configuration, and software problems with xSeries servers, IntelliStation workstations, and appliances. For information about which products are supported by Support Line in your country or region, go to http://www.ibm.com/services/sl/products/.
Page 113: Appendix B. Warranty Information
Prior to on-site warranty service, you are required to go through problem determination with an IBM service specialist call center technician. A warranty period of 3 years on parts and 1 year on labor means that IBM will provide warranty service without charge for: 1.
Page 114: Warranty Service And Support
If you travel with your xSeries or IntelliStation system or relocate it to a country or region where your system is sold and serviced by IBM or IBM resellers authorized to perform warranty service, International Warranty Service (IWS) is available during the warranty period.
Page 115: Purchasing Additional Services
Purchasing additional services During and after the warranty period, you can purchase additional services, such as support for IBM and non-IBM hardware, operating systems, and application programs; network setup and configuration; upgraded or extended hardware repair services; and custom installations. Service availability and service name might vary by country or region.
Page 116: Ibm Statement Of Limited Warranty Z125-4753-06 8/2000
Country-unique Terms. The terms of Part 2 replace or modify those of Part 1. The warranties provided by IBM in this Statement of Limited Warranty apply only to Machines you purchase for your use, and not for resale, from IBM or your reseller. The term “Machine” means an IBM machine, its features, conversions, upgrades, elements, or accessories, or any combination of them.
Page 117 IBM or your reseller of changes in a Machine's location. IBM is responsible for loss of, or damage to, your Machine while it is 1) in IBM's possession or 2) in transit in those cases where IBM is responsible for the transportation charges.
Page 118: Part 2 - Country-Unique Terms
“Machine” includes Machine Code and Licensed Internal Code. This limit also applies to IBM's suppliers and your reseller. It is the maximum for which IBM, its suppliers, and your reseller are collectively responsible. UNDER NO CIRCUMSTANCES IS IBM LIABLE FOR ANY OF THE FOLLOWING: 1) THIRD-PARTY CLAIMS AGAINST YOU FOR DAMAGES (OTHER THAN THOSE UNDER THE FIRST ITEM LISTED ABOVE);...
Page 119 Limitation of Liability: The following is added to this Section: Where IBM is in breach of a condition or warranty implied by the Trade Practices Act 1974 or other similar legislation, IBM's liability is limited to the repair or replacement of the goods or the supply of equivalent goods.
Page 120 PEOPLE'S REPUBLIC OF CHINA (PRC) Governing Law: The following replaces this Section: Both you and IBM consent to the application of the laws of the State of New York (except when local law requires otherwise) to govern, interpret, and enforce all your and IBM’s rights, duties, and obligations arising from, or relating in any manner to, the...
Page 121 The minimum warranty period for Machines is six months. In case IBM or your reseller is unable to repair an IBM Machine, you can alternatively ask for a partial refund as far as justified by the reduced value of the unrepaired Machine or ask for a cancellation of the respective agreement for such Machine and get your money refunded.
Page 122 Limitation of Liability: The following replaces item 2 in this Section: as to any other actual direct damages, IBM's liability will be limited to the total amount you paid for the Machine that is the subject of the claim. For purposes of this item, the term “Machine”...
Page 123 The following item is added to this paragraph: 3. breach of IBM's obligations implied by Section 12 of the Sale of Goods Act 1979 or Section 2 of the Supply of Goods and Services Act 1982.
Page 124 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 125: Appendix C. Notices
Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk.
Page 126: Trademarks
Predictive Failure Analysis Lotus, Lotus Notes, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. Intel, Celeron, MMX, LANDesk, Pentium, Pentium II Xeon, Pentium III Xeon, and Xeon are trademarks of Intel Corporation in the United States, other countries, or both.
Page 127: Electronic Emission Notices
IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
Page 128: Industry Canada Class B Emission Compliance Statement
Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
Page 129 IBM power cord part Used in these countries and regions number 13F9940 Argentina, Australia, China (PRC), New Zealand, Papua New Guinea, Paraguay, Uruguay, Western Samoa 13F9979 Afghanistan, Algeria, Andorra, Angola, Austria, Belgium, Benin, Bulgaria, Burkina Faso, Burundi, Cameroon, Central African Rep., Chad, China (Macau S.A.R.), Czech Republic, Egypt, Finland,...
Page 130 IBM IntelliStation E ProTypes 6216 and 6226:User’s Guide...
Page 131: Index
Index hardware 32, 47 major 32, 47 computer configuring 19 Accelerated Graphics Port (AGP) 5, 14 controls 9 Access IBM 6, 12 LEDs 9 acoustical noise emissions operating 10 Type 6216 3 registration 13 Type 6226 4 shutting down 17...
Page 132 13 Ethernet port 65 Device Drivers and IBM Diagnostics CD 88 expansion Device Drivers and IBM Enhanced Diagnostics CD bays 3, 4 12, 13 slots 3, 4 diagnostic error code format 80 error message tables 82 error messages 80...
Page 133 CMOS clear 33, 48 installation 31 password check 26, 92 problems 86 keyboard parallel connector 65 connector 65 port 65 parallel port problem 85 bi-directional configuration 21 problem 87 setup 21 password administrator 16, 23, 24 check jumper 25, 26, 92 license agreement 12 lost of forgotten 91 local area network (LAN) 5, 65...
Page 134 88 port 66 user setting IDs 67 password 25 software using available on the Internet 7 Access IBM 12 CDs 7 audio features 14 error messages 88 Boot Menu program 28 network management 16 Configuration/Setup Utility program 19 Book Title...
Page 135 Enhanced Diagnostics diskette 91 passwords 23, 24 preinstalled software 11 Product Recovery program 89 recovery-repair diskette 91 SCSISelect Utility program 27 security features 15 video features 13 video adapter 5, 13 adapter specifications 3, 4 connector 65 device drivers 13 DVI connector 65 features 13 modes 13...
Page 136 Book Title...
Page 138 Part Number: 02R2935 Printed in the United States of America. 2R2935...

IBM IntelliStation E Pro Type 6216 User Manual

Safety Information

Chapter 1. Introducing the Intellistation E Pro

Chapter 2. Operating Your Computer

Chapter 3. Configuring Your Computer

Chapter 4. Installing Options

Chapter 5. Solving Problems

Appendix A. Getting Help and Technical Assistance

Appendix B. Warranty Information

Appendix C. Notices

Index

Quick Links

Troubleshooting

Related Manuals for IBM IntelliStation E Pro Type 6216

Summary of Contents for IBM IntelliStation E Pro Type 6216

Table of Contents