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IBM 6219 - IntelliStation M - Pro Hardware Maintenance Manual

Hardware maintenance manual
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IBM IntelliStation M Pro
Type 6219
Hardware Maintenance Manual

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Summary of Contents for IBM 6219 - IntelliStation M - Pro

  • Page 1 IBM IntelliStation M Pro Type 6219 Hardware Maintenance Manual...
  • Page 3 IBM IntelliStation M Pro Type 6219 Hardware Maintenance Manual...
  • Page 4 Before using this information and the product it supports, read “Notices” on page 138. Fourth Edition (April 2003) © Copyright International Business Machines Corporation 2002. All rights reserved. US Government Users Restricted Rights – Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM Corp.

  • Page 5: About This Manual

    About this manual This manual contains diagnostic information, a Symptom-to-FRU index, service ® information, error codes, error messages, and configuration information for the IBM ® IntelliStation M Pro Type 6219. Important: The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products.
  • Page 6 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 7: Table Of Contents

    ....9 Using Access IBM ..... . . 9 Creating an emergency recovery-repair diskette .
  • Page 8 Creating an IBM Enhanced Diagnostics diskette... . 30 Using the IBM Enhanced Diagnostics diskette ... . 31 Using the recovery-repair diskette ....31 Recovering from a POST/BIOS update failure .
  • Page 9 Symptom-to-FRU index ..... 79 Beep symptoms ......79 No-beep symptoms .
  • Page 10 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 11: General Checkout

    General checkout The computer diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of the computer: the system board, Ethernet controller, video controller, RAM, keyboard, mouse (pointing device), diskette drive, serial ports, hard disk drives, and parallel port.
  • Page 12 27. If you receive an error, see “Symptom-to-FRU index” on page 79. If the diagnostics were completed successfully and you still suspect a problem, see “Undetermined problems” on page 98. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 13: General Information

    IBM. Note: The illustrations in this document might differ slightly from your hardware. The latest version of this publication is available from the IBM Web site. Go to http://www.ibm.com and click Support & downloads. In the Technical support keyword search field, type 6219 and click Go.

  • Page 14: Notices And Statements Used In This Book

    Notices and statements used in this book The caution and danger statements used in this book also appear in the multilingual safety information book that is accessible through Access IBM and on the IBM IntelliStation Documentation CD. Each statement is numbered for easy reference corresponding to statements in the safety book.

  • Page 15: Features And Specifications

    Features and specifications The following table provides a summary of the features and specifications of your IntelliStation M Pro Type 6219 computer. Depending on your model, some features might not be available, or some specifications might not apply. You can use the Configuration/Setup Utility program in your computer to determine the specific type of microprocessor that is on your system board.

  • Page 16: Controls And Indicators

    Ethernet port. This LED is located on the rear of the computer. System-error LED When this amber LED is lit, it indicates that a system error has occurred. An LED on the system board is also lit to help isolate the error. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 17: Turning On The Computer

    IEEE 1394 (FireWire) connectors Use these connectors (four-pin on the front and six-pin on the rear) to connect FireWire devices, such as digital video cameras and external hard disk drives. Note: Some models are shipped with the IEEE 1394 FireWire adapter installed.

  • Page 18: Using Preinstalled Software

    You will need the following information to complete the setup program: v The Microsoft documentation that comes with your computer. v Network information from your network administrator, if your computer is being connected to a network. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 19: Installing Other Operating Systems

    Access IBM. Use of your computer signifies acceptance of this agreement. Complete the following steps to view the license agreement: 1. Double-click the Access IBM icon on the Windows desktop. If the Access IBM icon is not available on your desktop, click start → Access IBM.

  • Page 20: Creating An Emergency Recovery-Repair Diskette

    Complete the following steps to create an IBM Enhanced Diagnostics diskette using Access IBM: 1. Double-click the Access IBM icon and click the How do I... tab; then, click Protect data. 2. Click Creating emergency diskettes → Diagnostics diskette. A help panel with instructions for creating a diagnostics diskette appears.

  • Page 21: Using Video Features

    You can view and change monitor settings through your operating system using the instructions in the readme files on the Device Drivers and IBM Enhanced Diagnostics CD or in the c:\ibmtools\drivers\ directory on the hard disk. See your operating-system documentation for more information about monitor settings.

  • Page 22: Using Audio Features

    Microphone connectors are on both the front and the rear of the computer. Using security features To deter unauthorized use of your computer, you can use anti-intrusion features and other security features that are provided with your computer. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 23: Anti-Intrusion Features

    Your computer has built-in virus protection that can be enabled through the IBM Configuration/Setup Utility program. This built-in protection checks for viruses in the boot record only. Also, Norton AntiVirus for IBM is available on the hard disk. Locking the keyboard You can lock the keyboard so that others are unable to use it.

  • Page 24: Updating System Programs

    (EEPROM) on the system board. This is sometimes referred to as flash memory. IBM occasionally makes changes and enhancements to the system programs. When updates are released, they are available as downloadable files on the World Wide Web. You can update system programs by starting your computer using a flash update diskette or by using the Remote Administration feature, if it is enabled.
  • Page 25 Statement 5 The computer can be turned off in any of the following ways: v You can turn off your computer from the operating system. If this feature is supported by your operating system, it will turn off the computer after performing an orderly shutdown of the operating system.
  • Page 26 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 27: Configuration

    2. When the message Press F1 for Configuration/Setup, Press F12 for Boot Menu appears at the bottom of the screen during startup, press F1. (This prompt appears on the screen for only a few seconds. You must press F1 quickly.) © Copyright IBM Corp. 2002...

  • Page 28: Configuration/Setup Utility Menu Choices

    You can also enable the computer to start from the network by enabling the Broadcom NetXtreme Gigabit Ethernet Boot Agent to customize the network as the first startable device in the startup sequence. v Date and Time IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 29: Using Passwords

    Select this choice to set the system date and time. The system time is in a 24-hour format (hour:minute:second). v System Security Select this choice to set an administrator password or a system owner’s name. This choice appears only on the full Configuration/Setup Utility main menu. You can set the computer to prompt you for an administrator password or user password at startup.
  • Page 30 Change the position of the password check jumper as described in “Setting the password check jumper (JP1)” on page 21. v Remove the battery and then install the battery (see “Replacing the battery” on page 33). IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 31: Setting The Password Check Jumper (Jp1)

    Setting the password check jumper (JP1) The following illustration shows the location of the password check jumper (JP1) on the system board. Note: The default setting is enabled (2-3); however, some early system may default to disable (1-2). Password check jumper (JP1) CMOS...

  • Page 32: Using The Scsiselect Utility Program (Some Models)

    Select this choice to view or change the SCSI controller settings. To reset the SCSI controller to its default values, press F6; then, follow the instructions that appear on the screen. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 33: Using The Boot Menu Program

    You can view or change the following controller settings: – Host Adapter SCSI ID Select this choice to view the SCSI controller ID, normally 7. – Host Adapter SCSI Termination This choice is set to Enabled and cannot be changed. –...

  • Page 34: Configuring The Gigabit Ethernet Controller

    For the latest device drivers and information about configuring your Gigabit Ethernet controller, go to http://www.ibm.com/pc/support/ on the World Wide Web. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 35: Diagnostics

    Error Logs from the main menu. v Diagnostic programs The system diagnostic programs are on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary methods of testing the major components of your computer. See “Diagnostic programs and error messages”...

  • Page 36: Power-On Self-Test (Post)

    If no video appears, the startup processor has failed. Beep codes for specific failures Beep codes indicating specific system problems. For complete list of beep codes see “POST error codes” on page 90. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 37: Post Error Messages

    POST messages, see “POST error codes” on page 90. Diagnostic programs and error messages The system diagnostic programs are stored on the Device Drivers and IBM Enhanced Diagnostics CD. These programs are the primary method of testing the major components of your computer.

  • Page 38: Text Messages

    A Device Drivers and IBM Enhanced Diagnostics CD comes with your computer. You can also download the latest version of the diagnostic programs from http://www.ibm.com/pc/support/ on the World Wide Web.

  • Page 39: Small Computer System Interface (Scsi) Messages

    Complete the following steps to view the test log. Note: If you are already running the diagnostic program, begin with step 4. 1. Insert the IBM Enhanced Diagnostics diskette or the Device Drivers and IBM Enhanced Diagnostics CD. 2. Shut down your operating system and restart the computer.

  • Page 40: Pc-Doctor For Windows

    Create a diskette from the Device Drivers and IBM Enhanced Diagnostics CD Complete the following steps to create the diagnostics diskette using Access IBM: 1. Double-click the Access IBM icon and click the How do I... tab; then, click Protect data.

  • Page 41: Using The Ibm Enhanced Diagnostics Diskette

    Device Drivers and IBM Enhanced Diagnostics CD: 1. Insert a formatted, blank, high-density diskette into the diskette drive. 2. Insert the Device Drivers and IBM Enhanced Diagnostics CD into the CD-ROM drive. 3. At a command prompt, change to the CD-ROM drive letter. For example, type e: (where e is the CD-ROM drive letter), and press Enter.

  • Page 42: Erasing A Lost Or Forgotten Password (Clearing Cmos)

    3. Insert the diskette containing the flashfil.fls file into the diskette drive. You can also download this file from http://www.ibm.com/pc/support/ on the World Wide Web. 4. Turn on the computer and the monitor. 5. After the update session is completed, turn off the computer and monitor.

  • Page 43: Replacing The Battery

    To order replacement batteries, call 1-800-772-2227 within the United States, and 1-800-465-7999 or 1-800-465-6666 within Canada. Outside the U.S. and Canada, call your IBM reseller or IBM marketing representative. Note: After you replace the battery, you must reconfigure your computer and reset the system date and time.
  • Page 44 8. Turn on the computer. 9. Start the Configuration/Setup Utility program and set configuration parameters. v Set the system date and time. v Set passwords if necessary. v Save the configuration. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 45: Installing Options

    The blue color on components and labels identifies touch points, where you can grip a component, move a latch, and so on. v For a list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer.

  • Page 46: Major Components Of The Computer

    The following illustration shows the major components in the computer. Rear adapter retention bracket Memory modules shield Filler Microprocessor panel System board Drive cage Front adapter retention bracket Support bracket Cover Keylock button IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 47: System-Board Option Connectors

    System-board option connectors The following illustration shows the system-board connectors for user-installable options. Microprocessor DIMM 2 DIMM 4 and fan (U6) DIMM 1 DIMM 3 PCI 1 Mini - PCI PCI 2 Battery PCI 3 PCI 4 PCI 5 Installing options...

  • Page 48: System-Board Internal Connectors

    (PRI IDE) (CN11) Password check jumper (JP1) CMOS clear jumper (JP3) Intrusion switch (CN22) Boot block SCSI LED ® Wake on LAN System jumper (JP2) connector connector error LED (CN20) (CN4) (CN25) IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 49 The IDE models have a shorter extender card, as shown in the following illustration. Extender card Installing options...

  • Page 50: System-Board External Connectors

    When installing options in the computer, you might find it easier to lay the computer on its side. If you do so, rotate the feet inward toward the computer, so that they do not break off. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 51: Removing The Side Cover

    Removing the side cover To remove the side cover, you might find it easier to lay the computer on its side. If you do, move the stabilizing feet so that they do not break (see “Moving the stabilizing feet” on page 40). Complete the following steps to remove the side cover of the computer: 1.

  • Page 52: Working With Adapters

    Some models come with a IEEE 1394 (FireWire) adapter installed in the mini-PCI slot. If your computer did not come with a IEEE 1394 (FireWire) adapter installed, do not install any adapter in the mini-PCI slot. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 53: Installing An Adapter

    For a list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer. Installing an adapter Note: The AGP Pro slot and PCI slots 1, 2, and 3 must be empty for you to access the IEEE 1394 (FireWire) adapter in the mini-PCI slot.
  • Page 54 41). 15. Replace the side cover (see “Replacing the side cover” on page 53). 16. Reconnect the external cables and power cords; then, turn on the attached devices and the computer. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 55: Cabling An Optional Scsi Adapter

    Cabling an optional SCSI adapter You can install an optional SCSI adapter in your computer to control the internal hard disk drives. With a SCSI adapter installed, you can configure the internal hard disk drives into disk arrays. You can also cable a SCSI adapter to external hard disk drives.

  • Page 56: Installing Internal Drives

    PCI adapter slot cover in the event you later remove the option. 6. For a complete list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer.

  • Page 57: Preinstallation Steps

    Preinstallation steps Some of these steps are required only the first time you install a hard disk drive in a specific bay. 1. Review the “Important safety information” on page iii, “Installation guidelines” on page 35, and the documentation that comes with your drive. 2.
  • Page 58 Installing a hard disk drive in bay 5, 6, or 7 Bays 5, 6, and 7 are in the drive cage. The drive cage is behind the front of the adapter-support bracket. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 59 Note: When installing options, you might find it easier to work with the computer lying on its side. Complete the following steps to install a drive in bay 5, 6, or 7: 1. Follow the instructions in “Preinstallation steps” on page 47. 2.

  • Page 60: Power And Signal Cables For Internal Drives

    SCSI devices. - A round SCSI cable connects external SCSI devices to the integrated SCSI controller on the system board. For more information about connecting SCSI devices, see the SCSI documentation. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 61: Installing Memory Modules

    (ECC) DIMMs. These DIMMs must be compatible with the latest PC2100 SDRAM unbuffered DIMM specification. For a list of supported options for your computer, go to http://www.ibm.com/pc/ on the World Wide Web; then, select your country and navigate to the list of options for your computer.

  • Page 62: Installing A Security Rope Clip

    Before you begin, obtain the following items: v A flat-blade screwdriver v An adjustable wrench v A 19 mm (0.75 in.) rope clip or wire rope (similar to National Manufacturing No. 3230, Stock No. 176-735) IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 63: Replacing The Side Cover

    v Threaded nuts that fit the rope clip v A security cable v A lock, such as a combination lock or padlock Complete the following steps to install a rope clip: 1. Turn off the computer and all attached devices. 2.

  • Page 64: Connecting External Options

    3. Follow the instructions that come with the option to prepare it for installation and to connect it to the computer. Note: If you are attaching a SCSI device, see “Ultra320 SCSI connector” on page 57 for SCSI ID and cabling information. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 65: Input/Output Connectors

    Input/output connectors Connect optional external devices to the connectors on the front and rear of the computer. Your computer has the following input/output (I/O) connectors: v One audio line in v Two audio line out v Two audio microphone v One Ethernet v Two IEEE 1394 (FireWire) (some models) v One keyboard v One mouse...

  • Page 66: Auxiliary-Device (Pointing-Device) Connector

    6-pin IEEE 1394 (FireWire) connector on the rear of the computer. Use these connectors to connect IEEE 1394 (FireWire) devices. The following illustrations show the IEEE 1394 (FireWire) connectors. 4-pin IEEE 1394 (FireWire) connector (front) IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 67: Keyboard Connector

    IEEE 1284-compliant cable that does not exceed 3 meters (9.8 ft). Use the Devices and I/O Ports options in the IBM Configuration/Setup Utility program to configure the parallel connector as bidirectional.

  • Page 68: Scsi Cabling Requirements

    If you plan to attach external SCSI devices, you must order an optional PCI SCSI adapter and external cable. To select and order the correct cables for use with external devices, contact your IBM reseller or IBM marketing representative. To receive an indication of SCSI hard-disk drive activity, you must also connect the SCSI adapter to the SCSI LED connector on the system board.
  • Page 69 Low force helical-60 (LFH-60) video connector Some models come with a digital video interface (DVI) connector for connecting a digital monitor. If you have problems viewing information with a second monitor, see “Changing monitor settings” on page 11. Models with the Wildcat 4 7110 or NVIDIA Quadro4 980XGL video adapter come with a DVI-I to VGA style analog converter for each DVI-I connector.
  • Page 70 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 71: Fru Information (Service Only)

    FRU information (service only) The field replaceable unit (FRU) procedures are intended for trained servicers who are familiar with IBM products. Removing the front bezel The following illustration shows how to remove the bezel from the server. Note: The illustrations in this document might differ slightly from your hardware.

  • Page 72: Power Button

    6. To remove the power-switch and LED panel, press in on the tab on the left side of the panel; then, squeeze the top and bottom of the right-side of the IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 73: Thermal Grease

    panel and carefully pull the panel away from the system. 7. Note where the power-switch and LED panel cable connects to the system board; then, carefully disconnect the cable from the system board. Notes: a. You might need to remove the diskette and IDE cables to access the power switch and LED panel cable connector.

  • Page 74: Microprocessor / Fan Sink

    4. Remove the fan sink from the processor: Note: The fansink and underlying heatsink are attached and do not need to be separated from each other. Remove the fansink/heatsink assembly from the processor as a single unit. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 75: Hard Disk Drive Cage

    a. Detach the fan sink cable. b. Loosen the two captive screws on either side (in leaf spring enclosures) of the fansink. c. With the two captive screws loosened, pivot the leaf spring assemblies outward and out of the notches on the fansink assembly. d.
  • Page 76 9. Move the cage slightly in and up until it is free of the chassis and lift it out of the server. Note: Take care not to dislodge the memory when you remove the cage. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 77: Hard Disk Drive Backplane

    Hard disk drive backplane Before you begin: v Read “Important safety information” on page iii. v Review the information in “System reliability considerations” on page 35. To remove the hard disk drive backplane, complete the following steps: 1. Turn off the server, if it is on. 2.

  • Page 78: Rear Fan

    7. Gently pry the fan away from the server and lift it up and out. 8. To install the new fan assembly, place the fan in position at the rear of the server. 9. Guide the rubber extensions through the apertures. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 79: Extender Card

    10. Use needle-nosed pliers to pull the extensions through the apertures. Rear Rubber extensions 11. Reconnect cables. Extender card Before you begin: v Read “Important safety information” on page iii. v Review the information in “System reliability considerations” on page 35. Note: It is recommended that the server be placed on its left side before performing this service procedure.
  • Page 80 7. To remove the rear server foot, press the foot locking tab on the inside of the server and lift the foot out of the chassis. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 81: System Board

    8. Remove the extender card screws. 9. Disconnect the extender card connector from the system board edge connector: then, tilt the extender card and remove it from the server. To install an extender card reverse this procedure. System board Before you begin: v Read “Important safety information”...

  • Page 82: Cd-Rom Drive

    3. Remove the side cover. See “Removing the side cover” on page 41. 4. Disconnect the cables. 5. Remove the screws from the CD-ROM drive cage. 6. Gently slide the CD-ROM drive toward the front of the server and lift it out. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 83: Diskette Drive

    Diskette drive Before you begin: v Read “Important safety information” on page iii. v Review the information in “System reliability considerations” on page 35. To remove the diskette drive, complete the following steps: 1. Turn off the server, if it is on. 2.

  • Page 84: Top/Side Cover

    4. Remove the front bezel. See “Removing the front bezel” on page 61. 5. Remove the handle assembly. See “Handle assembly” on page 75. 6. Remove the four screws from the back of the server and put them in a safe place. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 85: Handle Assembly

    7. Using a screwdriver, gently pry the cover away from the server in the rear and slide the unit away from the server. Handle assembly Before you begin: v Read “Important safety information” on page iii. v Review the information in “System reliability considerations” on page 35. To remove the handle cap, complete the following steps: 1.
  • Page 86 3. Firmly grasp the handle support and slide it away from the front bezel. 4. Lift up on the handle support to remove it from the slots in the top of the chassis. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 87: Adapter Retainer

    Adapter retainer Before you begin: v Read “Important safety information” on page iii. v Review the information in “System reliability considerations” on page 35. To remove the adapter retainer, complete the following steps: 1. Turn off the server, if it is on. 2.
  • Page 88 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 89: Symptom-To-Fru Index

    1. Check the configuration before you replace a FRU. Configuration problems can cause false errors and symptoms. 2. For IBM devices not supported by this index, see the manual for that device. 3. Always start with “General checkout” on page 1.
  • Page 90 1. System board (Critical SMBUS error occurred.) 2. Microprocessor. 3. DIMMs. 3-3-3 1. Install or reseat the memory modules, and then do a 3-boot reset. (No operational memory.) 2. DIMMs. 3. System board. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 91: No-Beep Symptoms

    No-beep symptoms No-beep symptom FRU/action No beep occurs during POST. v System board Diagnostic error codes Note: In the following error codes, if XXX is 000, 195, or 197, do not replace a FRU. The description for these error codes are: The test passed.
  • Page 92 (Failed diskette drive test.) 2. Cable. 3. Diskette drive. 4. System board. 215-XXX-000 1. Try test with another CD-ROM. (Failed IDE CD-ROM drive test.) 2. CD-ROM drive cables. 3. CD-ROM drive. 4. System board. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 93: Error Symptoms

    Error code/symptom FRU/action 217-198-XXX 1. Check cable and termination. (Could not establish drive parameters.) 2. SCSI backplane. 3. Hard disk. 217-XXX-000 1. Fixed disk 1 (hard disk drive 1) (Failed BIOS hard disk test) 2. System board Note: If RAID is configured, the hard disk number refers to the RAID logical array.
  • Page 94 Any external SCSI option is turned on. You must turn on an external SCSI option before turning on the computer. 2. For more information, see your SCSI expansion enclosure documentation. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 95 Hark disk drive problems Symptom FRU/action Not all drives are recognized by 1. Remove the first drive not recognized and try the hard disk drive the hard disk drive diagnostic diagnostic test again. test (Fixed Disk test). 2. If the remaining drives are recognized, replace the drive you removed with a new one.
  • Page 96 Monitor problems Symptom FRU/action Testing the monitor. v See the information that comes with the monitor for adjusting and testing instructions. (Some IBM monitors have their own self-tests.) IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 97 Non-IBM monitor cables might cause unpredictable problems. c. An enhanced monitor cable with additional shielding is available for the 9521 and 9527 monitors. For information about the enhanced monitor cable, contact your IBM reseller or IBM marketing representative. 2. Monitor. 3. Video adapter, if installed.
  • Page 98 4. Failing option. Power problems Symptom FRU/action Power switch does not work 1. Reseat connector. and reset button, if supported, 2. Power switch card. does work. 3. System board. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 99 Power problems Symptom FRU/action The computer does not turn on. 1. Verify that: v The power cables are properly connected to the computer. v The electrical outlet functions properly. v The type of memory installed is correct. v If you just installed an option, remove it, and restart the computer. If the computer now turns on, you might have installed more options than the power supply supports.

  • Page 100: Post Error Codes

    2. Run diagnostics. 1. Run diagnostics. (Real time clock error) 2. Battery. 3. System board. 1. Run the Configuration/Setup Utility program. (Real time clock battery error) 2. Battery. 3. System board. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 101 Error code/symptom FRU/action 1. Run the Configuration/Setup Utility program. (Device configuration error) 2. Battery. Note: Be sure to load the default settings 3. Failing device. and any additional desired settings; then, save the configuration. 4. System board. 1. Run the Configuration/Setup Utility program. (Real-time clock error) 2.
  • Page 102 5. System board. 6. Battery. 8603 1. Pointing device (Pointing-device error) 2. System board 00012000 1. Microprocessor (Machine check architecture error.) 2. System board 00019701 1. Microprocessor (Microprocessor 1 failed) 2. System board IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 103: Post (Ispr) Error Procedures

    Error code/symptom FRU/action 00180200 1. Run the Configuration/Setup Utility program. (No more I/O space available for PCI 2. Adapter. adapter.) 3. System board. 00180300 1. Run the Configuration/Setup Utility program. (No more memory above 1MB for PCI 2. Adapter. adapter.) 3.
  • Page 104 Replace the hard disk drive cable. h. Replace the hard disk drive backplane. FFFF or other code not listed 1. Place download jumpers on the controller and try to flash the firmware code to the adapter. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 105: Serveraid Error Codes

    2. Isolate the SCSI subsystem from the controller by disconnecting all hard disk drive cables attached to the suspect adapter, and restart the computer. CAUTION: Do not press F5. Doing so will change the configuration of the server. If ISPR code is EF10 after disconnecting cables, complete the following steps until the error is eliminated: Identify which channel is causing the error by reconnecting cables one at a time and restarting the computer until the error returns.
  • Page 106 FFFF or other code not listed 1. Follow indications at “POST (ISPR) error procedures” on page 93. 2. Hard disk drive cable. 3. Hard disk drive backplane. 4. Hard disk drive. 5. ServeRAID controller. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 107: Scsi Error Codes

    SCSI error codes Error code FRU/action All SCSI Errors One or more of the 1. Make sure that external SCSI devices are turned on before following might be causing the problem: you turn on the computer. v A failing SCSI device 2.

  • Page 108: Undetermined Problems

    2. If you suspect a networking problem and all the system tests pass, suspect a network cabling problem external to the system. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 109: Problem Determination Tips

    Problem determination tips Because of the variety of hardware and software combinations that can be encountered, use the following information to assist you in problem determination. If possible, have this information available when requesting assistance from Service Support and Engineering functions. v Machine type and model v Microprocessor or hard disk upgrades v Failure symptom...
  • Page 110 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 111: Parts Listing For The Intellistation M Pro Type 6219

    Parts listing for the IntelliStation M Pro Type 6219 This parts listing is for the IntelliStation M Pro (Type 6219). System © Copyright IBM Corp. 2002...

  • Page 112: System, Type 6219

    39x, 45x, 48x, 49x, B1G, B2G, B6G, B7G, C4G, C5G, C6G, C7G, C8G, C9G, D5G, D8G, D9G) Sliding door assembly (models all) 49P1964 Memory, 128MB (models 10x, 12x, 1PU, 2PU, 3PU, 4PU, A0G, A2G) 10K0066 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 113 System (IntelliStation M Pro, Type 6219, Models 10x, 12x, 1PU, 21x, 22x, 23x, 26x, 27x, 2PU, 32x, 34x, 35x, 36x, 37x, 38x, 39x, 3PU, 42x, 45x, 46x, 47x, 48x, 49x, 4PU, A0G, A2G, B1G, B2G, B3G, B6G, B7G, C2G, C4G, C5G, C6G, C7G, C8G, C9G, D2G, D5G, D6G, D7G, D8G, Index D9G) FRU No.

  • Page 114: Recovery Cd, Type 6219

    Korean, Windows XP (all K models) 02R3181 Chinese, IIPC, Windows XP (all C models) 02R3183 Chinese, Hong Kong, Windows XP (all B models) 02R3184 Chinese, Taiwan, Windows XP (all V models) 02R2185 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 115: Keyboards

    French Canadian 37L0913 Power cords For your safety, IBM provides a power cord with a grounded attachment plug to use with this IBM product. To avoid electrical shock, always use the power cord and plug with a properly grounded outlet.
  • Page 116 The cord set should have the appropriate safety approvals for the country in which the equipment will be installed. IBM power cords for a specific country or region are usually available only in that country or region.

  • Page 117: Related Service Information

    Safety information The following section contains the safety information that you need to be familiar with before servicing an IBM computer. General safety Follow these rules to ensure general safety: v Observe good housekeeping in the area of the machines during and after maintenance.

  • Page 118: Electrical Safety

    Observe the special safety precautions when you work with very high voltages; these instructions are in the safety sections of maintenance information. Use extreme care when measuring high voltages. v Regularly inspect and maintain your electrical hand tools for safe operational condition. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...

  • Page 119: Safety Inspection Guide

    This guide addresses only those items. However, good judgment should be used to identify potential safety hazards due to attachment of non-IBM features or options not covered by this inspection guide.

  • Page 120: Handling Electrostatic Discharge-Sensitive Devices

    Insulation must not be frayed or worn. 4. Remove the cover. 5. Check for any obvious non-IBM alterations. Use good judgment as to the safety of any non-IBM alterations. 6. Check inside the unit for any obvious unsafe conditions, such as metal filings, contamination, water or other liquids, or signs of fire or smoke damage.

  • Page 121: Safety Notices (Multilingual Translations)

    Italian v Korean v Spanish Important: All caution and danger statements in this IBM documentation begin with a number. This number is used to cross reference an English caution or danger statement with translated versions of the caution or danger statement in this section.
  • Page 122 Statement 2 CAUTION: When replacing the lithium battery, use only IBM Part Number 33F8354 or an equivalent type battery recommended by the manufacturer. If your system has a module containing a lithium battery, replace it only with the same module type made by the same manufacturer.
  • Page 123 ≥18 kg (37 lbs) ≥32 kg (70.5 lbs) ≥55 kg (121.2 lbs) CAUTION: Use safe practices when lifting. v Statement 5 CAUTION: The power control button on the device and the power switch on the power supply do not turn off the electrical current supplied to the device. The device also might have more than one power cord.
  • Page 124 Importante: Todas as instruções de cuidado e perigo da IBM documentation começam com um número. Este número é utilizado para fazer referência cruzada de uma instrução de cuidado ou perigo no idioma inglês com as versões traduzidas das instruções de cuidado ou perigo encontradas nesta seção.
  • Page 125 Instrução 2 CUIDADO: Ao substituir a bateria de lítio, utilize apenas uma bateria IBM, Número de Peça 33F8354 ou uma bateria de tipo equivalente, recomendada pelo fabricante. Se o seu sistema possui um móídulo com uma bateria de lítio, substitua-o apenas pelo mesmo tipo de mídulo, do mesmo fabricante.
  • Page 126 CUIDADO: Instrução 10 CUIDADO: Não coloque nenhum objeto com peso superior a 82 kg (180 lbs.) sobre dispositivos montados em rack. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 127 Related service information...
  • Page 128 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 129 Related service information...
  • Page 130 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 131 Related service information...
  • Page 132 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 133 Related service information...
  • Page 134 Important: Toutes les consignes Attention et Danger indiquées dans la bibliothèque IBM documentation sont précédées d’un numéro. Ce dernier permet de mettre en correspondance la consigne en anglais avec ses versions traduites dans la présente section. Par exemple, si une consigne de type Attention est précédée du chiffre 1, ses traductions sont également précédées du chiffre 1 dans la présente section.
  • Page 135 ATTENTION: Remplacez la pile au lithium usagée par une pile de référence identique exclusivement - voir la référence IBM - ou par une pile équivalente recommandée par le fabricant. Si votre système est doté d’un module contenant une pile au lithium, vous devez le remplacer uniquement par un module identique, produit par le même fabricant.
  • Page 136 électrique, débranchez tous les cordons d’alimentation des socles de prise de courant. Notice n° 10 ATTENTION: Ne posez pas d’objet dont le poids dépasse 82 kg sur les unités montées en armoire. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 137 Wichtig: Alle Sicherheitshinweise in dieser IBM documentation beginnen mit einer Nummer. Diese Nummer verweist auf einen englischen Sicherheitshinweis mit den übersetzten Versionen dieses Hinweises in diesem Abschnitt. Wenn z. B. ein Sicherheitshinweis mit der Nummer 1 beginnt, so erscheint die übersetzung für diesen Sicherheitshinweis in diesem Abschnitt unter dem Hinweis...
  • Page 138 Hinweis 2 ACHTUNG: Eine verbrauchte Batterie nur durch eine Batterie mit der IBM Teilenummer 33F8354 oder durch eine vom Hersteller empfohlene Batterie ersetzen. Wenn Ihr System ein Modul mit einer Lithium-Batterie enthält, ersetzen Sie es immer mit dem selben Modultyp vom selben Hersteller. Die Batterie enthält Lithium und kann bei unsachgemäßer Verwendung, Handhabung oder Entsorgung explodieren.
  • Page 139 ≥18 kg ≥32 kg ≥55 kg ACHTUNG: Beim Anheben der Maschine die vorgeschriebenen Sicherheitsbestimmungen beachten. Hinweis 5 ACHTUNG: Mit dem Betriebsspannungsschalter an der Vorderseite des Servers und dem Betriebsspannungsschalter am Netzteil wird die Stromversorgung für den Server nicht unterbrochen. Der Server könnte auch mehr als ein Netzkabel aufweisen. Um die gesamte Stromversorgung des Servers auszuschalten, muß...
  • Page 140 Importante: Tutti gli avvisi di attenzione e di pericolo riportati nella pubblicazione IBM documentation iniziano con un numero. Questo numero viene utilizzato per confrontare avvisi di attenzione o di pericolo in inglese con le versioni tradotte riportate in questa sezione.
  • Page 141 ATTENZIONE: Quando si sostituisce la batteria al litio, utilizzare solo una batteria IBM con numero parte 33F8354 o batterie dello stesso tipo o di tipo equivalente consigliate dal produttore. Se il sistema di cui si dispone è provvisto di un modulo contenente una batteria al litio, sostituire tale batteria solo con un tipo di modulo uguale a quello fornito dal produttore.
  • Page 142 Avviso 10 ATTENZIONE: Non poggiare oggetti che pesano più di 82 kg sulla parte superiore delle unità montate in rack. IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 143 Related service information...
  • Page 144 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 145 Importante: Todas las declaraciones de precauciín de esta IBM documentation empiezan con un número. Dicho número se emplea para establecer una referencia cruzada de una declaraciín de precauciín o peligro en inglés con las versiones traducidas que de dichas declaraciones pueden encontrarse en esta secciín.
  • Page 146 PRECAUCIÓN: Cuando desee sustituir la batería de litio, utilice únicamente el número de pieza 33F8354 de IBM o cualquier tipo de batería equivalente que recomiende el fabricante. Si el sistema tiene un mídulo que contiene una batería de litio, sustitúyalo únicamente por el mismo tipo de mídulo, que ha de estar creado por el mismo fabricante.
  • Page 147 ≥18 kg ≥32 kg ≥55 kg PRECAUCIÓN: Tome medidas de seguridad al levantar el producto. Declaración 5 PRECAUCIÓN: El botín de control de alimentaciín del dispositivo y el interruptor de alimentaciín de la fuente de alimentaciín no apagan la corriente eléctrica suministrada al dispositivo.

  • Page 148: Notices

    Web sites. The materials at those Web sites are not part of the materials for this IBM product, and use of those Web sites is at your own risk. IBM may use or distribute any of the information you supply in any way it believes appropriate without incurring any obligation to you.

  • Page 149: Important Notes

    Lotus, Lotus Notes, SmartSuite, and Domino are trademarks of Lotus Development Corporation and/or IBM Corporation in the United States, other countries, or both. ActionMedia, LANDesk, MMX, Pentium, and ProShare are trademarks of Intel Corporation in the United States, other countries, or both.

  • Page 150: Electronic Emission Notices

    IBM makes no representations or warranties with respect to non-IBM products. Support (if any) for the non-IBM products is provided by the third party, not IBM. Some software may differ from its retail version (if available), and may not include user manuals or all program functionality.
  • Page 151 IBM cannot accept responsibility for any failure to satisfy the protection requirements resulting from a nonrecommended modification of the product, including the fitting of non-IBM option cards. This product has been tested and found to comply with the limits for Class A Information Technology Equipment according to CISPR 22/European Standard EN 55022.
  • Page 152 IBM IntelliStation M Pro Type 6219: Hardware Maintenance Manual...
  • Page 154 Part Number: 71P9918 (1P) P/N: 71P9918...

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