Scan To Pc Operations - Konica Minolta bizhub 362 User Manual

9

Scan to PC operations

Problem
Transmission is not
possible.
The data is not re-
ceived by the com-
puter.
The data was re-
ceived, but the image
cannot be viewed.
Transmission from a
terminal or reception
to a computer cannot
be interrupted.
9-8
Cause
--------
The LAN cable is damaged.
IP has been limited with IP fil-
tering.
--------
IP Scanner has not started up.
An application that allows im-
ages to be viewed is not in-
stalled, or the application is
installed, but is not linked to
images.
An error occurred while the
image was converted by IP
Scanner or the file was not
created correctly.
It takes some time to interrupt
the operation.
Troubleshooting
Remedy
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Replace the LAN cable.
Check with the administrator of the
machine.
Check the list of transmissions in the
Job List screen for details of the trans-
mission error, and then refer to the ta-
ble of error codes.
Start up IP Scanner, check for new
transmissions, and then replace the re-
ceived data file with the image file.
Install the viewing application.
Link the file to a viewing application
that allows you to view TIFF and PDF
files.
That file is unusable. Exit ImageReceiv-
er, and then send the scan again.
If a high scanning resolution has been
specified, reduce the resolution or de-
crease the number of pages scanned
at one time, and then scan the docu-
ment again.
Wait until the operation is interrupted.
To interrupt the operation quickly, exit
ImageReceiver. However, data already
received at the computer but not yet
processed with IP Scanner will be de-
leted.
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