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H
C
ANDLING
ARE
Warning!
Care must be taken when handling the board not to touch the exposed circuitry
with your fingers. Though it will not damage the circuitry, it is possible that small
amounts of oil or perspiration on the skin could have enough conductivity to cause
the Real Time Clock to become corrupted through careless handling.
Technical Support
If you are unable to solve a problem after reading this manual, please visit the Iguana product
support Web page below. The support page provides links to component datasheets, device
drivers, and BIOS and PLD code updates.
The VersaTech KnowledgeBase contains a wealth of technical information about VersaLogic
products, along with product advisories. Click the link below to see all KnowledgeBase articles
related to the VL-EPIC-25.
If you have further questions, contact VersaLogic Technical Support at (503) 747-2261.
VersaLogic support engineers are also available via e-mail at Support@VersaLogic.com.
R
S
EPAIR
ERVICE
If your product requires service, you must obtain a Returned Material Authorization (RMA)
number by calling (503) 747-2261.
Please provide the following information:
Your name, the name of your company, your phone number, and e-mail address
The name of a technician or engineer that can be contacted if any questions arise
Quantity of items being returned
The model and serial number (barcode) of each item
A detailed description of the problem
Steps you have taken to resolve or recreate the problem
The return shipping address
Warranty Repair
VL-EPIC-25 Reference Manual
Iguana Support Page
http://www.versalogic.com/private/iguanasupport.asp
VersaTech KnowledgeBase
All parts and labor charges are covered, including return shipping
charges for UPS Ground delivery to United States addresses.
Introduction
6
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