Internet Screening - IBM Voluntary Community Assistance Network V-CAN User Manual

Ibm voluntary community assistance network users guide
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I
NDIANA
Depending on t
Application), there are multiple w
2.1.

2 Internet Screening

Applicants have the following options when completing the Internet screening:
Internet Screening
Step 1: Internet Screening
Applicants will complete the scre
modernization) available in English or Spanish. The screening contains genera
household members, relationships, resources, income and expenses.
Applicants should complete the screening prior to completing an application. Th
whether the applicant may be eligible for Expedited Food Stamps. If an applic
indicate potential eligibility for Expedited Food Stamps, s/he should visit a local
FSSA Call Center. Applicants potentially eligible for Expedited Food Stamp
within seven days of the application date.
When an applicant completes all sections of the screening, s/he will view a results page (see Figure 2:
Screening Results). The results page tells the applicant whether s/he may or may not be potentially
eligible for Food Stamps, Cash Assistance (TANF) or Health Coverage (including the Healthy Indiana
Plan (HIP). Upon completion of the screening, applicants can choose how they want to apply for
benefits. Regardless of the screening results, an applicant may apply for any or all of the public
assistance programs. NOTE: The screening results are not an official eligibility determination. Eligibility is
determined by a State Worker after a signed application is submitted to the FSSA Service Center.
V-CAN User Guide
E
LIGIBILITY
Voluntary Community Assistance Network (V-CAN)
he different entry point (i.e., Internet, Online Application, Call Center or Paper
ays t apply for benefit
o
Internet Screening
Online Application
Call Center
Mail
Pap r Application
e
Online Application
Print
Mail
ening (similar to the FSSA QualCheck system used prior to
M
ODERNIZATION
s;
Online Application
Print
Paper Application
Mai
l
Paper Application
Ele
ctronic Signature
Paper Applicatio
n
Signa
ture Page
Electronic Signature
Paper Application
Paper Application
6
Electronic Signature
l questions related to
e screening indicates
ant's screening results
DFR office or call the
s may receive Food Stamps
vcan@us.ibm.com

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