Troubleshooting
Troubleshooting and FAQs
How do I change the options in a site preparation file?
You may edit the site preparation file using a text editor of your choice, but take care not to change
the names of any of the variables defined in the file. The installation program expects to find the
information it requires in variables with specific names. If you change the variable names the
installation is likely to fail.
If you have already installed IBM® SPSS® Data Collection Interviewer Server on some of the
machines named in the site preparation file, you will need to uninstall Interviewer Server from
these machines and install it again after you have edited site preparation file.
The folder in which I created the site preparation file is not visible from the machines
named in the site preparation file.
Check that you have shared the folder and that you have assigned permissions for the Installing
User and the IBM® SPSS® Data Collection Group. For more information, see the topic
the site preparation file and folder
The installation program fails when I select a non-default web site installation location
on a 64-bit system
When selecting a non-default web site location on a 64-bit server, you cannot select a web
files location under C:\Program Files in the Internet Information Services (IIS) Configuration
dialog. For example, if you defined a non-default web site named myWebSite, and its local path
is C:\Program Files\myWebSite, you must select a web files location that is not located under
C:\Program Files when you select myWebSite for the IBM® SPSS® Data Collection folders and
applications (you can instead select the location C:\Program Files (x86)).
Licensed Materials - Property of IBM © Copyright
IBM Corporation 2000, 2011
in Chapter 3 on p. 56.
146
Chapter
7
Creating
Need help?
Do you have a question about the SPSS Data Collection and is the answer not in the manual?