The Installer Says It Can't Find Sql Server Running On The Machine Specified; Checking That Machines In A Cluster Can Communicate With Each Other - IBM SPSS Data Collection Installation Manual

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Chapter 7

The installer says it can't find SQL server running on the machine specified

If the installation procedure issues the message "Can't find SQL server running on the machine
specified." when you click Next on the mrInterviewDataIBM® SPSS® Data Collection
Interviewer Server AdministrationDatabase Setup page, this may be for any of the following
reasons:
You mistyped the server's name.
The machine running the SQL Server is unreachable.
Microsoft Data Access Components (MDAC) are not correctly installed.
The latest Windows updates are not installed.
To resolve the problem, do the following:
Check that your spelling is correct and, in the case of a named SQL server instance, that you have
E
typed the instance name correctly.
Check that you can ping the machine. For more information, see the topic
E
in a cluster can communicate with each other
If MDAC are not installed, proceed as follows:
E
Cancel the installation and select
the autoplay menu. For more information, see the topic
Components 2.8
When the MDAC installation finishes, reboot the machine.
E Download and install the latest Windows updates from the Microsoft web site.
E If you are using Windows XP and the error still persists and you now see the message "The
procedure entry point SetFileSecurityI could not be located in the dynamic link library
MSDART.DLL," follow the instructions in
fails when I click Next on the mrInterviewData IBM SPSS Data Collection Interviewer Server
Administration Database Setup page.I'm installing onto Windows XP, and the installation fails
when I click Next on the mrInterviewData IBM SPSS Data Collection Interviewer Server
Administration Database Setup

Checking that machines in a cluster can communicate with each other

Each machine in a cluster must be able to communicate with all the other machines in the same
cluster. The easiest way to verify this is to use ping. This program sends a short stream of data
from one machine to another and waits for the receiving machine to return the data.
On each machine in turn, open a DOS window and type
E
is the name of one of the machines in the cluster.
If the machines can communicate, you will see several lines starting 'Reply from' appear on your
screen as the pinged machine returns the signal. If the machines cannot communicate you will see
the message 'Request timed out'.
Repeat this step for each other machine in the cluster.
E
Install Microsoft Data Access Components (MDAC) 2.8
in Chapter 2 on p. 10.
I'm installing onto Windows XP, and the installation
page.
on p. 25.
Installing Microsoft Data Access
ping machine_name
Checking that machines
from
where machine_name