IBM SPSS Data Collection Installation Manual page 31

Sytel dialer
Table 3-3
Sytel dialer certification
Feature
Power Dialing
Group Dialing
Dialer Administration
PhoneInterviewing Login
Call Outcomes
Dialer Settings
Interviewer Qualification
Review Audio
Answering Machine Detection
VoIP
Phone Reports
Remote Mode
Fail-Over
Load Test
Benchmark
The Sytel dialer group dialing load test, with 50 concurrent interviews, details are provided below:
Hardware environment:
Software environment:
IBM SPSS Data Collection Server 6 Patch 1
Server version:
Sytel dialer version:
Concurrent interviews:
1 interview per 2 seconds
Loading mode:
120 minutes
Duration:
Multimode
Project:
Sytel group dialing
Dialing mode:
Table 3-4
Timing results
Timing
Time to login to Interviewer Server
Administration
Time to start Phone Participants
Wait time
Time to start interview
IBM SPSS Data Collection Interviewer Server installation information
Status
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
N/A
Single machine - Intel Core 1.86Ghz, 4GB RAM
Microsoft Windows Server 2003, Microsoft SQL Server 2005
1.0.9
50
Min
0.82
1.46
0.23
0.22
Comments
50 concurrent interviews
Max
Average
1.45 0.97
2.22 1.73
4.15 0.40
2.05 0.26
23
Std Dev
0.98
1.74
0.43
0.27