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Chapter 17. Troubleshooting
This chapter provides troubleshooting information you can use to identify and
resolve problems. See "Appendix B - failed events" on page 189 for a list of failed
events and their corresponding descriptions.
Topics in this chapter include:
v "Avoiding long processing time on large encrypted AS documents" on page 158
v "Avoiding long processing time for large encrypted documents" on page 159
v "Avoiding out-of-memory errors" on page 159
v "Collating data for multiple languages" on page 160
v "Ensuring sufficient virtual memory for DB2 agents" on page 161
v "Fixing DB2 SQL errors" on page 161
v "IBM service log unreadable" on page 163
v "WebSphere Application Server informational messages" on page 163
v "Increasing the Receiver timeout setting" on page 163
v "Optimizing database query performance" on page 164
v "Resolving event 210031" on page 164
v "Documents routed twice when network is lost or document manager server
v "0A1 generated with data validation errors" on page 165
v "EDI reports export the first 1000 records only" on page 165
v "Console does not start after a server restart" on page 165
v "FTPScripting Receiver receives StringIndexOutofBoundsException" on page 166
v "Receiver Failure to read Configuration File" on page 166
v "Configuring Users to receiving Alerts Notification" on page 166
v "Resolving ClassNotFoundException for User Exit classes" on page 167
v "Reprocessing events and business documents that fail to log to the database"
v "Disabling JIT in a WebSphere Application Server when WebSphere Partner
v "Defining a custom transport type" on page 168
v "Resolving WebSphere Partner Gateway errors BCG210031 and BCG240415" on
v "Creating File directory destination on a drive other than C:" on page 169
v "Preventing partner transactions from being processed by WebSphere Partner
v "Fixing the browser ERROR: 500" on page 170
v "Downloading CRL for SSL transactions" on page 170
v "Databinding in JMS Exports/Imports within WebSphere Process Server" on
v "Fixing test partner connection for SSL connections" on page 172
v "Fixing errors BCGEDIEV0O56 and BCG210001" on page 172
v "Fixing ORA-00988 error" on page 172
© Copyright IBM Corp. 2007, 2008
shutdown abruptly" on page 165
on page 167
Gateway produces a javacore" on page 168
page 168
Gateway" on page 169
page 171
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