IBM SPSS Data Collection Installation Manual page 92

84
Chapter 3
Starting mrUserAdminServer and mrDPMServer3
The installation process normally starts mrUserAdminServer and mrDPMServer3 on all machines
running the Interviewing Service. Take the following steps to check whether the services are
running and, if necessary, to start them.
Open Control Panel and choose:
E
Administrative Tools > Services
This opens the Services dialog box.
In the list of services check that both services are running.
E
If a service is not running, right-click on it and choose
E
If neither service is running, you should start mrUserAdminServer followed by mrDPMServer3.
A dialog box reports progress of the start-up procedure.
Access permissions for FMRoot and its subfolders
Every folder has an Access Control List (ACL) that determines which users and groups can
access the folder and what they can do with it. The installation procedure sets access permissions
for the FMRoot folder and all its subfolders so that all members of the IBM® SPSS® Data
Collection group have access to those folders. However, a problem with the Windows operating
system means that occasionally these permissions are not stored in the correct order and that the
permissions for the Dimension group will be ineffective. If this happens, users may see messages
such as "The application was unable to resolve the path to the shared project files for the selected
project." when they use IBM® SPSS® Data Collection Interviewer Server Administration
activities that access one of the FMRoot subfolders.
To avoid this problem, take the following steps.
E For each subfolder within FMRoot, right-click on the folder name and choose "Sharing and
Security".
This opens the Properties dialog box for that subfolder.
Select the Security tab.
E
If the permissions are stored in the wrong order, you will see the following message box:
Figure 3-2
Security message box when an FMRoot folder has an ACL problem
To correct the ACL for this folder, click
E
.
Start
as directed.
OK