Dialer Certification - IBM SPSS Data Collection Installation Manual

22
Chapter 3

Dialer certification

Marketing Systems Group Pro-T-S dialer
Table 3-1
Marketing Systems Group Pro-T-S dialer certification
Feature
Power Dialing
Group Dialing
Dialer Administration
PhoneInterviewing Login
Call Outcomes
Dialer Settings
Interviewer Qualification
Review Audio
Answering Machine Detection
VoIP
Phone Reports
Remote Mode
Fail-Over
Load Test
Benchmark
The Marketing Systems Group Pro-T-S dialer group dialing load test, with 50 concurrent
interviews, details are provided below:
Server version:
Marketing Systems Group Pro-T-S installation kit:
Concurrent interviews:
Loading mode:
Duration:
Project:
Dialing mode:
Dialer status:
remote extensions)
Table 3-2
Timing results
Timing
Time to login to IBM® SPSS® Data Collection
Interviewer Server Administration
Time to start Phone Participants
Wait time
Time to start interview
Status
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
Passed
N/A
IBM SPSS Data Collection Server 6 Patch 1
50
1 interview per 5 seconds
120 minutes
Multimode
Marketing Systems Group Pro-T-S group dialing
Marketing Systems Group Pro-T-S demo dialer (50 local extensions and 10
Comments
50 concurrent interviews
Beta version 3
Max
1.065672
2.019375
22.7458
6.714832
Average
0.8497719
1.716981
3.140847
0.2868351