Canon Pro9500 Mark II Series On-Screen Manual page 66

Cleaning the Print Head Deeply
PM, select Group 1. If there are horizontal white streaks in the nozzle check pattern of R,
G, C, M, or Y, select Group 2.
For details on the nozzle check pattern, see
Click Execute.
(4)
Note
Clicking Initial Check Items displays the items to be checked before cleaning the Print Head
deeply.
(5) Confirm the displayed message, and click OK.
The printer starts cleaning the Print Head deeply when the
Do not perform any other operations until the printer completes the deep cleaning of the Print Head. This
takes about 3 minutes.
Confirm the displayed message, and click Print Check Pattern.
(6)
The nozzle check pattern will be printed.
Do not perform any other operations until the printer completes the printing of the nozzle check pattern.
6.
Check the printed nozzle check pattern.
Examining the Nozzle Check Pattern
See step 1 in
If a particular color is not printed properly, replace the ink tank of that color.
Replacing an Ink Tank
See
If the problem is not resolved, open the Top Cover to confirm that the ink is remaining, turn off the power, then
clean the Print Head deeply again after 24 hours.
If the problem is still not resolved, the Print Head may be damaged. Contact the service center.
1.
Make sure that the power is turned on.
2.
Load a sheet of A4 or Letter-sized plain paper in the Rear Tray.
Important
You cannot feed paper from the Front Tray for printing the nozzle check pattern. Load paper in
the Rear Tray.
3.
Open the Front Tray gently, and pull out the Front Tray Extension.
Gently press the upper center of the Front Tray to open it.
Important
If the Inner Cover is open, close it.
4.
Open the Canon IJ Printer Utility dialog box.
Examining the Nozzle Check Pattern
.
.
.
Power lamp starts flashing blue.
Page 66 of 541 pages