Voicemail; Setting Up Voicemail The First Time; Accessing Voicemail - Polycom SoundPoint IP 650 User Manual

6

Voicemail

ITS Fiber's Hosted IP-PBX Voicemail can be managed using your Polycom
phone handset or our online voice management interface called, ITS Fiber
CommPortal. The information here in section 7 refers to using the voicemail
system from your Polycom phone or accessing it from another phone.
Directions for using the online ITS Fiber CommPortal are in Section 8.
6.1

Setting up Voicemail the first time

The first time you access you voicemail box you will be asked to set up your mailbox,
and record your name and a greeting to be played by callers.
You must do this first time set up from your place of business (the location of your
subscribed phone service).
1. Dial *98
2. Follow the audio prompts to create your new PIN (personal identification number)
3. Follow the audio prompts to record your name and Voicemail greeting.
4. Your new Voicemail is now ready.
6.2

Accessing Voicemail

When you have one or more unheard voice messages waiting, your Polycom phone
will display a flashing light.
To listen to your messages from your office phone
1. Pick up the handset and press the Messages button.
2. Press Select soft key, then the Connect soft key.
3. Follow the audio prompt to key in your PIN followed by the # sign if you have the
PIN activated. (You have the option to disable the login function.)
4. Follow the audio prompts to listen to your messages.
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