Call Transfer - To Voicemail; Call Waiting; Cancel Call Waiting Per Call - Polycom IP 501 User Manual

Using the Feature
1. During the call, press the
2. Enter the transfer
3. Press the SEND
4. When the second party picks up you may consult with them.
5. Press the
TRNSFER
6. Press the
CANCEL
Extended Functionality
A user may use the
Call Transfer – To Voicemail
Allow incoming calls to be transferred to any user's voicemail.
Using the Feature
1. During the call, press the
2. Press the
NEW CALL
3. Dial *55
4. Follow the
the caller to another voicemail box, enter the desired extension followed by the # key.

Call Waiting

This feature enables a user to answer a call when engaged in another call. When a second call is received while a user
is engaged in a call, the user is informed via a call waiting tone.
Using the Feature
Retrieving the Second Call
1. When a call rings in, use the
2. Press the
ANSWER
Getting Back to the First Call
3. Use the DISPLAY CONTROL
4. Press the RESUME
Extended Functionality
Sending the Second Call to Voicemail
5. When a call rings in, use the
6. Press the
REJECT

Cancel Call Waiting Per Call

Allow users to turn off call waiting on a call-by-call basis.
Zayo Managed Services
TRNSFER
with the KEYPAD.
NUMBER
soft key.
soft key to transfer the call.
soft key to return to the first caller without transferring the call.
Feature Key instead of the soft key.
TRANSFER
HOLD
soft key to get a dial tone.
IVR instructions. Press the # key to send the caller to your own voicemail box. To send
DISPLAY CONTROL
soft key.
soft key. This places the other call on hold.
DISPLAY CONTROL
soft key.
IP 500/501 User Guide
soft key. This will place the caller on hold and provide dial tone.
soft key or button. This will place the caller on hold.
keys to select the second LINE.
keys to select the LINE
keys to select the second LINE.
Polycom IP 500/501 User Guide
which is on hold.
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