A blind transfer is when you transfer a caller to a phone number or extension without speaking to them first.
Step 1: To initiate a Blind Transfer, press the Transfer softkey
Step 2: Enter the 10 digit phone number or
extension that you would like to Blind Transfer the
call to.
This is also referred to as a cold transfer
If you would like to transfer the call to a number
that you have stored as a speed dial you can press
Lines softkey to display the speed dials, otherwise
go to step 2
Step 3: To complete the Blind Transfer, press the Send
softkey. The call will then drop from your phone and
immediately start ringing on the phone of the end user.
If no one answers, the call will be sent to the user's
voicemail.
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