Polycom IP 650 User Manual
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Polycom IP 650 User Manual

Polycom IP 650 User Manual

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Polycom IP 650
User Guide
www.escaux.com

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Summary of Contents for Polycom IP 650

  • Page 1 Polycom IP 650 User Guide www.escaux.com...

  • Page 2: Table Of Contents

    Content • Phone Overview • Advanced telephony features • How to make conference calls • Basic telephony features • How to answer a call while you • How to place a call are on the line • How to answer a call •...
  • Page 3 Content • Voicemail & call history • How to listen to your voicemail • How to consult the call history • How to clear the call history • Contact management • Telephone local directory • Speed dials • Corporate directory •...
  • Page 4 Polycom IP 650 : phone overview 1 : Message waiting indicator 2 : Arrow keys 3 : Feature keys * 4 : Microphone mute 5 : Headset 6 : Speaker phone 7 : Handsfree microphone 8 : Volume keys 9 : Dial pad...

  • Page 5: Basic Telephony Features

    Basic telephony features • How to place a call ? • Using the handset: 1. Pick-up the handset Type the number on keypad 2. Type the number Press the Dial button 3. Push the Dial button Pick-up the handset • Using the speaker: 1.

  • Page 6: How To Answer A Call

    Basic telephony features (2) • How to terminate a call ? • How to answer a call ? • Using the handset: • Press the End Call softkey Pick-up the handset • Replace the handset • Press handsfree button • Using the speaker: if in handsfree speaker mode Press the Handsfree button...

  • Page 7: How To Mute A Call

    Basic telephony features (3) • How to mute a call ? • How to set a call on hold ? • Press the Mute button. The microphone is muted • Press the Hold button. (with the handset and in Music is played to the handsfree state) caller.

  • Page 8: How To Transfer A Call

    Basic telephony features (4) • How to transfer a call ? 2 options Warm/Attended transfer Blind transfer (1) You transfer the call You first speak to the 3 without speaking to the person before transferring the person and you forget call the call www.escaux.com...
  • Page 9 Basic telephony features (5) • How to do a warm transfer Press Trnsfer softkey during call OR Transfer button The active call is set on hold Enter extension to transfer to When 3 party answers : Press Trnsfer softkey OR Transfer button What the 3rd party sees : •...
  • Page 10 Basic telephony features • How to do a blind transfer ? Press Trnsfer softkey during call OR Transfer button The active call is set on hold Press the blind softkey Enter extension to transfer to Call is connected to the 3 party 3rd party sees : initial caller ID www.escaux.com...
  • Page 11 Advanced telephony features • How to make a conference call with 3 people ? • Initiate a 3-party conference call directly via your phone Call the first person During the call, press the softkey Conf OR button Conference. The current call is set on hold. Call the 3 party When 3...

  • Page 12: Advanced Telephony Features

    Advanced telephony features • How to answer a call while you are on the line ? • You receive a beep when new call comes in • You see the 2 caller appear on the screen • You can answer the call •...

  • Page 13: Phone Preferences

    Phone preferences • How to change the ringtone ? • Click on Menu • By using the arrows, go to Settings • Select Basic • Go to Ring Type by using the arrow • Use the arrows to navigate • Select ring type by clicking the Select softkey or v •...

  • Page 14: How To Change The Language

    Phone preferences (2) • How to change the language ? If you want to change the language of your phone please contact your administrator so that he can modify the language of your phone resource on the SMP. www.escaux.com...

  • Page 15: How To Adjust The Volume

    Phone preferences (3) • How to adjust the volume • Click on the volume keys • Ringtone : click on + or – when ringing • Voice : click on + or – when speaking www.escaux.com...

  • Page 16: Voicemail & Call History

    Voicemail & Call history • How to listen to your VoiceMails ? • Everyone has its own voicemail service* • Works like voicemail on your mobile phone • Red (LED) light flashing on top right corner ? New voicemail is in ! •...
  • Page 17 Voicemail & Call history (2) • How to consult your call history ? • Press the Directories button • By using the arrows, go to Call lists • Select desired call category : missed, received or placed • Select Edit to adjust dial string if possible •...
  • Page 18 Voicemail & Call history (3) • Other way to consult the Call History Received calls Placed calls Missed calls www.escaux.com...
  • Page 19 Voicemail & Call history (4) • How to clear your Call History ? • Press Menu (13) > Features > Call Lists > Clear • Select Missed calls, Received calls or Placed Calls • Confirm by Yes www.escaux.com...

  • Page 20: Contact Management

    Contact Management - Telephone local directory Contact management (add, delete or update a contact) is managed via Escaux Connect. The local telephone directory on your phone is not linked to Escaux Connect. As a consequence, all modifications to your contacts made via your phone directory (add, delete or update a contact via your phone directory) will be erased when your phone is rebooted.
  • Page 21 Contact management – speed dials The speed dials are managed via Escaux Connect. To access the list of speed dials on your phone, use the up arrow: To call one of your speed dial numbers, press the up arrow key followed by the speed dial number of the contact you wish to call.
  • Page 22 Contact Management - Corporate Directory The corporate directory is linked to the PBX Corporate Directory and is available in read-only on your phone. To access it, press Home, select Directories then Corporate Directory. You can search the Corporate Directory by typing your search query using the dialpad.

  • Page 23: How To Reboot Your Phone

    Reboot • How to reboot your phone ? • Plug out – plug in the PoE cable • Press Menu > Settings > Basic > Restart Phone • Press the 2 volume buttons + Mute + Messages simultaneously This operation takes about 2 minutes Why should I reboot my phone ? - If the IT administrator has made changes to the configuration - If there is any problem, a reboot is the first action to take...
  • Page 24 Phone reset • How to clear user settings ? • Reset user configuration: language, ringtone, directory • Press Menu > Settings > Advanced • Enter the admin password • Press Admin Settings > Reset to Defaults > Local Configuration • After some time the phone will reboot and get the default user configuration from the SOP •...

  • Page 25: How To Make A Factory Reset

    Phone reset (2) • How to make a factory reset? • This will format the phone’s filesystem • Press Menu > Settings > Advanced • Enter the admin password • Press Admin Settings > Reset to Default > Format File System •...

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