Selecting A Ring Tone; Conference Calling; Parking A Call; Transferring A Call Directly To Voicemail - Polycom SoundStation IP 6000 Quick Reference Manual

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Selecting a ringtone
The phone can support 24 selectable ringtones, but
only 14 are available at this time.
Change the ringtone:
•
Choose the Menu button.
•
Select Settings.
•
Select Basic.
•
Select Ring Type.
•
Select the Play soft key to hear the ringtone.
•
Choose the Select soft key to set the
ringtone.

Conference calling

You can conference up to 3 participants on one call.
To add a second person to an existing call:
•
Press the Conference (Confrnc) soft key.
•
Enter the number of the second person.
•
Select the Dial soft key.
•
Press the Conference (Confrnc) button to
complete.
To split the conference participants:
•
Use the Split soft key to separate the two
active calls in a conference.

Parking a call

Parking a call allows you to pick-up a call within 45
seconds from a different extension.
Park an active call:
•
Press the Transfer (Trnsfer) soft key.
•
Dial *68 on your keypad.
•
Press # to park the call to your extension.
•
Enter another extension and press #.
Retrieve a parked call:
•
Dial *88 on your keypad.
•
Press the Dial soft key.
•
Press # to retrieve from your own extension.
•
Enter extension, if different than your own,
and press #.
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Quick reference guide – Polycom SoundStation IP 6000
Transferring a call
Transferring calls releases the call from your phone.
Call transfer consultative:
Allows you to speak privately to the receiving party
before completing the transfer.
•
During an active call, press the Transfer
(Trnsfer) soft key.
•
Enter the phone number of the receiving
party.
•
Select the Dial soft key.
•
Wait for the receiving party to answer and
discuss the issue.
•
Press the Transfer (Trnsfer) soft key to
complete the transfer.
Call transfer blind:
Also known as cold transfer, transfers a call without
announcing the call to the receiving party.
•
During an active call, press the Transfer
(Trnsfer) soft key.
•
Select the Blind soft key.
•
Enter the phone number of the receiving
party.
•
Select the Dial soft key.
Note: If the recipient does not answer, the call will
transfer to their voicemail, if voicemail has been
setup.
Cancel call transfer:
•
Press the Cancel soft key before the transfer
completes.
Note: You do not need to place the call on hold
before transferring. During the transferring process,
the caller will automatically be put on hold and hear
music.

Transferring a call directly to voicemail

•
During an active call, press the Transfer
(Trnsfer) soft key.
•
Enter *55.
•
Enter the extension and press #.
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