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Polycom SoundPoint IP 650 Quick Reference Manual
Polycom SoundPoint IP 650 Quick Reference Manual

Polycom SoundPoint IP 650 Quick Reference Manual

At&t voice dna
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Quick Reference Guide for the
®
Polycom
SoundPoint
Your AT&T Voice DNA Administrator can provide the following important information:
Your phone number (for external calls)
Your location dialing prefix plus 4-digit
extension number (for internal calls)
Your voicemail access number
Your AT&T Voice DNA Administrator
© 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are
trademarks of AT&T Intellectual Property and/or AT&T affiliated companies. All other marks contained herein are the property
of their respective owners.
AT&T Voice DNA
®
IP 650 and 670 Phones
This guide contains the key information you need to get started
®
using your Polycom
SoundPoint
®
the AT&T Voice DNA
service. It explains how to access features
using the buttons, line keys, and soft keys on your Internet
Protocol (IP) phone.
AT&T Voice DNA is a Voice over IP system that transports calls
over the AT&T IP network rather than over the traditional public
switched telephone network. AT&T Voice DNA can be used
exactly like a traditional phone system.
The Polycom SoundPoint IP 650 has a backlit greyscale display.
The Polycom SoundPoint IP 670 has a color LED display.
For more detailed information about using these phones, see
the Polycom SoundPoint IP 650 or SoundPoint IP 670 User Guide,
available from Polycom at
http://support.polycom.com/PolycomService/support/us/suppo
rt/voice/index.html. Not all the Polycom SoundPoint IP 650 or
Polycom SoundPoint IP 670 features are available with the AT&T
Voice DNA solution.
Name:
Phone number:
Email address:
®
®
IP 650 or IP 670 phone with

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Summary of Contents for Polycom SoundPoint IP 650

  • Page 1 The Polycom SoundPoint IP 650 has a backlit greyscale display. The Polycom SoundPoint IP 670 has a color LED display. For more detailed information about using these phones, see the Polycom SoundPoint IP 650 or SoundPoint IP 670 User Guide, available from Polycom at http://support.polycom.com/PolycomService/support/us/suppo rt/voice/index.html.
  • Page 2: Selecting A Feature Or Option

    Page 2 Selecting a Feature or Option The Polycom® SoundPoint® IP 650 and Polycom IP 670 phones can have up to six unique phone numbers. The number of unique phone numbers and speed dial keys can be increased by adding up to three expansion modules. The IP 650 takes the SoundPoint IP backlit greyscale expansion module, and the IP 670 takes the SoundPoint IP color LCD expansion module.
  • Page 3 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 3 Figure Feature Message light Display controls Arrows (Scroll) Checkmark (Select) X (Delete) Feature keys Mute button Headset button Speakerphone button Microphone Volume Keypad Hold button ©...
  • Page 4 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 4 Figure Feature Speaker Soft keys Display Line keys/Speed dial buttons Line display © 2013 AT&T Intellectual Property. All rights reserved. AT&T, the AT&T logo and all other AT&T marks contained herein are trademarks of AT&T Intellectual Property and/or AT&T affiliated companies.
  • Page 5: Dialing Basics

    ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 5 Dialing Basics With AT&T Voice DNA, you don't need to use an out of network prefix (such as 9) when making calls. Dialing Feature...
  • Page 6 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 6 Dialing Feature Procedure Return an earlier incoming 1. Press the Left Arrow key. call A list of received calls appears in the display window with the most recent call listed first.
  • Page 7: Special Features

    ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 7 Special Features The following sections detail special features of AT&T Voice DNA that can save you time. With some features, you press buttons or soft keys. With some others, you enter special feature codes (for example, *82) from your phone's keypad.
  • Page 8 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 8 AT&T Voice DNA Feature Procedure Account codes Call using a mandatory account code: An account code enables your AT&T Voice 1. Enter the phone number you want to call.
  • Page 9 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 9 AT&T Voice DNA Feature Procedure Call transfer Make a blind transfer: You can transfer a call to any extension within 1. During a call, press the Transfer button or Trnsfer your organization or to any 10-digit phone soft key.
  • Page 10 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 10 AT&T Voice DNA Feature Procedure Do Not Disturb Turn on Do Not Disturb: When you don't want to be bothered, you can •...
  • Page 11 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 11 AT&T Voice DNA Feature Procedure Multiple line appearances and line keys Move between calls on different line appearances: A phone number assigned to a line key on an 1.
  • Page 12 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 12 AT&T Voice DNA Feature Procedure Turn on Call Forwarding: Call Forwarding You can forward calls to other numbers. The 1. When your phone is idle, enter: forward-to number can be an extension or any *72 for Call Forwarding Always.
  • Page 13 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 13 AT&T Voice DNA Feature Procedure Register or reboot your phone Register or reboot your phone: There will be times when you must reset your 1.
  • Page 14 ATAT&T Voice DNA® Quick Reference Guide for the Polycom® SoundPoint® IP 650 and 670 Phones Page 14 Voicemail AT&T Voice DNA offers voicemail options for users with the Premium feature package. You can ® listen to your AT&T Voice DNA voicemail messages using your Internet Protocol (IP) phone or any touch-tone phone (wireline or wireless).

This manual is also suitable for:

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