Forwarding Calls; Introduction - Polycom SoundPoint IP 650 User Manual

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Forwarding Calls

The easiest and most flexible way of configuring Call Forwarding is using the
Call Manager within the online ITS Fiber CommPortal. Instructions for using
Call Manager and the CommPortal begin on page 20.
To access the CommPortal go to:
If your company has the ITS Fiber CommPortal Assistant software installed,
the CommPortal Assistant overrides the Call Forwarding from the phone.
Instructions for using the CommPortal Assistant are on page 60.
The section below provides instructions on how to set up Call Forwarding
using your Polycom 650 handset.
4.1

Introduction

Your Polycom 650 phone system supports a number of different types of Call
Forwarding.
Immediate (sometimes called Unconditional) Call Forwarding is where all calls
are forwarded to a number of your choice. This can either be to your voicemail
(which is the default) another extension in your business or an external number.
Busy Call Forwarding forwards all calls that are received when you are already
on the phone.
No Answer (sometimes called Delay) Call Forwarding forwards all calls when
you do not answer them after a certain delay.
Selective Call Forwarding forwards calls from certain numbers to another
number.
https://myfeatures.itstelecom.net
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