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NiceUC NC-AD300E User Manual

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Summary of Contents for NiceUC NC-AD300E

  • Page 1 NC-AD300E User Manual...

  • Page 2: Foreword

    Foreword The purpose of this manual is to supply operating, set up and configure with the information needed to properly and quickly set up and configure the NiceUC's PBX NC-AD300E . We had made every effort to ensure that the information in this manual is accurate and adequate.

  • Page 3: Table Of Contents

    NC-AD300E Manual Contents Foreword........................... - 2 - Contents..........................- 2 - Chapter 1 Overview.......................- 5 - 1.1 Brief introduction....................... - 5 - 1.2 Main specialfication....................- 5 - Chapter 2 Hardware construction................- 5 - 2.1 Structure overview......................- 5 - 2.2 Interface description....................- 6 - 2.3 Hardware specification....................- 8 -...
  • Page 4 NC-AD300E Manual 5.2.4 E1 Configuration....................- 24 - 5.2.4.1 Clock Source..................- 24 - 5.2.4.2 PCM property..................- 25 - 5.2.4.3 SS7 Signaling..................- 28 - 5.2.4.4 V5.2 signaling..................- 29 - 5.2.5 Analog Line Configuration................- 30 - 5.2.5.1 Line Type settings..................- 30 - 5.2.5.2 Analog Signal Set..................

  • Page 5: Chapter 1 Overview

    Chapter 1 Overview Brief introduction NC-AD300E , a small-capacity and multi-functional PBX, which is designed by Nice communication company.it provide E1/T1,FXO,FXS interface,and can bring a new generation of IP-based voice network to connect to the traditional trunk device, such as public switched telephone network (PSTN) of the end office or tandem Bureau, or the enterprise's a small switch (PBX).

  • Page 6: Interface Description

    NC-AD300E Manual Internal structure of the diagram is as fllows: Back interface 8-11 16-19 24-27 module （ （ （ （ 3 3 3 3 ） ） ） ） （ （ （ （ 5） ） ） ） （ （ （ （ 7） ） ） ）...
  • Page 7 NC-AD300E Manual synchronization code, signaling yards and other ancillary signals. E1 interface of the physical and electrical characteristics comply with the G.703 standard of CCITT. PCM sequence as shown: PCM1 PCM0 TX2 RX2 TX1 RX1 Console and ethernet port :to be used as configure and debugging .with RJ45 connector.

  • Page 8: Hardware Specification

    NC-AD300E Manual Power Power Power status Power Power Check the power Network status Check the cable Running status Flicks On/off Check device setup S1 S1 S1 S1 PCM0 sync indicate Off On/flicks Check E1 line connection L1 L1 L1 L1...

  • Page 9: Chapter 3 Installing Equipment

    NC-AD300E Manual C C C C aller aller aller number aller number number number：FSK、DTMF FAX：FAX Group 3 Chapter 3 Installing Equipment 3.1 Pre-installation preparation 3.1.1 Device Accessories Accessories list accessories number unit note Power line article console line article ethernet line...
  • Page 10 NC-AD300E Manual There are two kinds of network cable ,one is Crossover cable the other is straight-through. If device connect to computer ,please use Crossover cable.If connect to HUB,use Straight- Through cable. Network cable at both end of RJ45 line sequence as shown:...

  • Page 11: Enviroment

    NC-AD300E Manual E1 line interface of RJ45 as shown: E1 line ,usually config RJ45 transfer line BNC,if the opposite end of the side is RJ45.You can DIY it according the fllowing diagram: 3.1.4 Enviroment Power Requirements: Voltage should be constant, the electric current should be sufficient (to meet the nees OK), Power can’t have too much clutter and interference.
  • Page 12 NC-AD300E Manual Power type UPS or Secondary power supply －48V DC Nominal voltage 220V AC －48V±15％ ensure indicators， 130v~250v normal Voltage input range －57V～－40V normal work Grounding Requirements The engine room must have good grounding,and have separate protected. room of the lighting protection system should be a separate system.

  • Page 13: Setup Step

    D. Don’t connect PSTN line to FXS port, otherwise will cause the FXS module damage Chapter 4 Basic configure NC-AD300E can be configured by two means. 1.Through the console port to connect terminal or PC running terminal emulation software. - 13 -...

  • Page 14: Terminal Connection

    NC-AD300E Manual 2.Through Telnet program on the Ethernet. FTP Server Telnet Ehternet Console AD300E Console terminal But before use the Telnet,we need to know IP address of the device, and ensure the internet smoothly. 4.1 Terminal connection We usually use PC to debugging device,when connecting to device console port,it needs to running a simulation software on PC, In Windows system, the commonly used "Super Terminal."...

  • Page 15: Command States

    NC-AD300E Manual 4.2 Command States There are two status for device, after a normal boot into the running.if the startup was interrupted, it will enter the Boot Status. 4.2.1 Boot states When the device starts, if it has been connected to the terminal, you can see the start of the initialization information.

  • Page 16: Modify The Boot Parameters

    NC-AD300E Manual processor number:0 number of processors host name:server host name file name:pbxe.st netloaded at startup from the network file names inet on ethernet(e):192.168.16.254:FFFFFF00 device itself ipaddress:Subnet Mask host inet (h):192.168.16.85 FTP host IP address of service gateway inet (g):192.168.16.1...

  • Page 17: Device Ip Address

    NC-AD300E Manual 0x80 - load the boot image from tftp. 0x100 - use proxy arp service. 0x200 -- 0x400 – load from ftp to boot 0x800 - manually set the MAC address. 0x1000 - start the DHCP service. 0x2000 - use watchdog.
  • Page 18 NC-AD300E Manual Broadcast address: 200.0.6.255 Netmask 0xffffff00 Subnetmask 0xffffff00 Ethernet address is 08:00:3 e: a8: 06:64 Metric is 0 Maximum Transfer Unit size is 1500 323677 octets received 213766 octets sent 4596 packets received 4066 packets sent 2387 non-unicast packets received...

  • Page 19: Modify The Ip Address

    NC-AD300E Manual target name (tn): d DeviceID: 0x0 The above example, "inet on ethernet (e):" is the device behind the IP address, and the ifconfig command to see to the format, the device IP address "192.168.16.254the subnet mask for the hexadecimal form of conversion into a decimal to "255.255.0.0".

  • Page 20: Chapter 5. Software Configuration

    NC-AD300E Manual ip set 192.168.16.105: ffff0000 ok The example set IP address "192.168.16.105", the subnet mask for the hexadecimal form converted to decimal as "255.255.0.0". ok means modification has been finished Note: This method modify the IP to take effect immediately, but don’t save, even after reboot take boot parameter.

  • Page 21: Connect Device

    NC-AD300E Manual 1. Equipment operation, including menus and toolbars. 2. Parameter index is the device operating parameters of a classified index. 3. Parameters value displays the current parameters of the index of specific parameters. 4. Message showing relevant operational status and results 5.1.1 Connect device...

  • Page 22: Write Device Parameters

    NC-AD300E Manual a computer's hard drive, RAM is the computer flash memory, can only choose one of them. 5.1.4 Write device parameters After a successful connection, point Button or in the "Device" menu, select "Write." If you write to the success of all the parameters will be prompted to write to finish.

  • Page 23: Operation Configuration

    NC-AD300E Manual 5.2 Operation configuration 5.2.1 DSP function DSP function is the essential function of the device must be properly set up, In the left side of configuration tool click"system parameters" index, and modify the parameters in the right side.

  • Page 24: E1 Configuration

    NC-AD300E Manual After completion of editing, write to ROM and RAM . restart the device to take effect. 5.2.4 E1 Configuration If you need to use E1 lines, then the configuration of E1 is necessary. E1 transmission is synchronized signals, using the call signaling control.

  • Page 25: Pcm Property

    NC-AD300E Manual 5.2.4.2 PCM property Set the relevant properties of PCM. In the INDEX area select the "PCM", Pamameter area shows as below: PcmID, PCM's number, see the hardware description. Line impedance, E1 lines using coaxial cable connection typically use two kinds of 120-ohm or 75 impedance.(if device interface is CC4 small head ,you can only us 75 ohm )
  • Page 26 NC-AD300E Manual Calling attributes, caller screening, caller display, called attributes, set the number of properties, usually select the default value. MfcVallDelay: When receiver number, if the number is passed by bit, will wait this value of ms(second) for next bit. If longer than this time but did not receive next bit, then the number receiving has been completed.
  • Page 27 NC-AD300E Manual Device support MFC and DTMF two kinds of hair yards way. PCM multiplexing for digital-analog conversion, the time slot channel line-one correspondence with the module, which is equivalent analog line extension through E1. The default settings are usually able to successfully connect, if client requests are special, according to manually specify the DL value.

  • Page 28: Ss7 Signaling

    NC-AD300E Manual slots can be blocked. After completion of editing, write to ROM, restart the device for effective. 5.2.4.3 SS7 Signaling For use of signaling SS7, you must first add the link parameter. In Index area select SS7 signaling, right click mouse button to add a new SS7 link in Parameter area.

  • Page 29: V5.2 Signaling

    NC-AD300E Manual Link Code (SLC), the logical link number, must be consistent with the SS7 equipment on other side. Click to Edit. Business types, currently supports two kinds of TUP and ISUP. Click to select. Connection method, specify the link where to connect. Click to select.

  • Page 30: Analog Line Configuration

    NC-AD300E Manual Interface type, designated as the AN side or LE side. Access network AN is an abbreviation from the Service Node Interface (SNI) and the associated user-network interface (UNI) between the number of transmission entities (such as the line facilities and transmission facilities), is for the supply of telecommunications services to provide the necessary carrying capacity the implementation of the system.

  • Page 31: Analog Signal Set

    NC-AD300E Manual Device will automatically recognize the line module at startup. If automatically recognize failed,select the right line type base on this selection menu.If you are using a Force type, such as "FXS (forced)", it will not automatic recognize. After completion of editing, write ROM, restart the device to take effect.

  • Page 32: Call Detection Settings

    NC-AD300E Manual the action will be stopped. Recommended value: 2, fill in 0 to take the default value: 2. FxoWaitDialToneSeconds: When call out through analog trunk (FXO), you need to detect the dial tone in order to call out. If more than 5000 milliseconds have not yet detected dial tone, then stop to detection;...

  • Page 33: ６ ６ ６ ６ Call Control

    NC-AD300E Manual In the "SLC" parameter page, you can set the circuit gain and attenuation Move the slider to the right to increase volume, move to the left to decrease. OutGain corresponds to the voice heared by other side, inGain corresponding to the volume of this side.

  • Page 34: ６ ６ ６ ６ .2 Routing Rule

    NC-AD300E Manual Index aera , select "SysPart->Rule->Length" will see the length table in the right, Use "Data" menu or toolbar, or right-click menu, to add the length table. The highest of number, matching conditions,“x”means NULL,none of the number can be matched, “?”...
  • Page 35 NC-AD300E Manual Priority, specify the priority of routing rules, will be related to the priority of analog circuit parameters in the SLC->Line Part table. SID, the Prefix of the calling number. The conditions to make judgement. Sequence, the action will be followed from the sequence small to large, so when the small sequence failed, route can goes to larger number sequence, thus can back up for multi routes.
  • Page 36 NC-AD300E Manual 2) specify Line Range, as shown below: Select PCM time slot from start to the end, note that for PCM0, the number of time slot is from 0 to 31, for PCM1 is from 32 to 63, and so on.
  • Page 37 NC-AD300E Manual 2. Transfer to FXO The FXo To forward calls to FXO. Trunk number will be used is decided by the selction in Description, There are three to choose from, as below figure: frist SpecifyLine, as shown below: Designate a FXO line...
  • Page 38 NC-AD300E Manual Members of group will be configured in the “Route->Group-> FXO”. 3. Transfer to To forward calls to ,and click “RouterRule Description” list ,then you can configure it Fill address and port .click “OK”.address: can be IPV4 or domain 4.Auto attendant...
  • Page 39 NC-AD300E Manual "WaitDelay" is used to set the timeout to receive the button, if more than this time no button pressed, will stop waitting. "WaitLength", if set to "unknown", according to the definition in "Process using” to deal with; otherwise, according to the selection length to do treatment; proposals set to "unknown".
  • Page 40 NC-AD300E Manual the parameter is the same with the "turn the computer operator" parameter.no more detaile description 2)CTI 2)CTI Control 2)CTI 2)CTI Control Control Control Calls can be transferred to the CTI program to control，CTI group parameters as a logo Parameter.
  • Page 41 NC-AD300E Manual Call will be transferred to the FXS, there are 2 ways to match the extensionnumber, one is “Matching IntCaller”, the other is “Matching ExtCaller”, clickmouse button in “Description area” to change these 2 options. 5 Queuing When a call comes in, extension (FXS lines) will be ringing according to the order line one by one.

  • Page 42: Groups

    NC-AD300E Manual For this can set up the active time of queuing functions. 7. Function The definition of the specified phone keypad , usually set to "**". Through this functionkey, you can set up the equipment through phone terminal, Detials See instructions attached 5.

  • Page 43: Function Deployment

    NC-AD300E Manual 5.3 Function Deployment AD300E provides basic switch functions, also provide their own special features, and correctly configured is required to make it work properly. 5.3.1 Ringback Tone settings AD300E can customize their own personalized ringback tones. Operation is as follows: 1.

  • Page 44: Subsriber Line Number Configuration

    NC-AD300E Manual After completion of editing, writing to ROM and RAM, can be effective immediately. 5.3.4 Subsriber line Number Configuration Goes to “LinePart->SLC->Line Part” “ExtCaller”is the caller number for call out, “IntCaller”is the caller number for call between extensions. Click to change the numbers. After completion of editing, writing to ROM and RAM, can be effective immediately.

  • Page 45: Hot Number

    NC-AD300E Manual This function is related to the value of priority in “SysPart->Router” as below: 5.3.7 Hot number Subscriber Line For automatic call after picking up phones, you can use this feature. For above configuration, extension number 9000 will dial hotnumber 1000 automaticly when pick up this line.

  • Page 46: Number Convert

    NC-AD300E Manual 5.3.10 Number Convert Goes to “SysPart->Rule->Convert” see below number convert tables: "The word crown number" is the number at the beginning part of the rules dealing with the conditions of the judge. Processing, are numbers in front of (prefix) to, delete or add a few numbers.

  • Page 47: Chapter 6 Calling Detail Records

    NC-AD300E Manual Every number correspondence a group number,and you can not only increase single,but also batch. Click right menu operation,to support load numbers from the files. After add CDB numbers, you can reference them in the routing and convert rule tables.
  • Page 48 NC-AD300E Manual Inbound Outbound Called Talk String String String String logo line caller line type number time type Length Length Length Length Description Description Description Description R space space spae Left Space Left Space right “\r\n” String Example: “R 0 1 88889010 98888 5”...

  • Page 49: Txt Format

    NC-AD300E Manual Voice over UDP format is only an effective way. If voice over TCP ,The format as fllows: "\rCaaaa1,aaaa2,sssss,nnnnn,bbbb,cccc\n" Beginning at”\r”. as the identity Character “C” aaaa means : line number ssss means :end_calling time nnnn means: talk_duration bbbb means:caller cccc means:called number the end : a carriage return “\n”...

  • Page 50: Chapter 7. Debug Monitor

    NC-AD300E Manual cdr.sql Chapter 7. Debug monitor 7.1 Initialization Information During d evice start-up there will be some initialization information, the information can be judged according to the device working condition. The following information is some commonly used example for reference purposes only.

  • Page 51: Equipment Command

    NC-AD300E Manual CtiLnk tcp server enter ... lnk: 0 recv err CtiLnk listen ... lnk: 1 recv err Here are the voice recording and playing server from network startup information VocCmd enter ... NetVocRx run ... VocCmd tcp server enter ...
  • Page 52 NC-AD300E Manual cboot cboot cboot cboot Modify basic setting FTP connection mode ldvoclib ldvoclib ldvoclib ldvoclib Add speech database (0=active mode,1=passive mode) FTP connection mode ldboot ldboot ldboot ldboot Update device Boot (0=active mode,1=passive mode) FTP connection ldapp ldapp ldapp...

  • Page 53: Calling Trace

    NC-AD300E Manual setlcdr setlcdr setlcdr setlcdr Trace levels (0 ~ 7) Track,then send the case ErrorCode ErrorCode ErrorCode ErrorCode Mistake code See the error code information Show trace levels of the detailed description ErrorHelp ErrorHelp ErrorHelp ErrorHelp Note that all of the commands are case-sensitive.
  • Page 54 NC-AD300E Manual After finished, double-click to open control device. As shown - 54 -...
  • Page 55 NC-AD300E Manual Each E1 expressed by two square boxes, the red color means failure, the green color means normal. The left boxes indicate the physical synchronization signal. The right box indicate the HDLC link status. "Ss7Link" Here is the status of signaling links on SS7 signaling. Double-click the sync box (left), you can open the current E1 channel state table.

  • Page 56: Appendix 1. The Use Of Hyper Terminal

    NC-AD300E Manual Appendix 1. The use of Hyper Terminal Create a hyperterminal, click "Start -" program - "Accessories -" Communication - "Hyper Terminal" menu, pop-up "New Connection" wizard, fill in names as "HTCOM1-115200", then select one your favorite icon. Click "OK", a dialog box appears as follows：...
  • Page 57 NC-AD300E Manual Click "Restore Defaults", change the "bits per second" 115200, then click "OK" appears below thewindow. This has been established, you can save it to your desktop for easy use next time. Click "File -" Save As "menu can be saved to your desktop.

  • Page 58: Appendix 2. To Establish Ftp Services

    NC-AD300E Manual Appendix 2. To establish FTP services FTP is a file transfer protocol, when the device to download a file from your computer to use. If the computer does not have FTP service program, you can use CD-ROM included with Wftpd32 software.

  • Page 59: Appendix 3. Recording Tone And Load To Pbx

    NC-AD300E Manual Finally, click "Done" button to complete. If you need to display the log, in the "Logging" menu, select "Log options", the pop-up "Logging options" Settings dialog box. Check the appropriate option, click "OK". Appendix 3. Recording tone and load to PBX You can use the recording software (such as Windows system with a tape recorder) to record tone.
  • Page 60 NC-AD300E Manual Click " " button, will add the recorded wav file, select the added item, click can play the tone,and click can re-select the file, and button can move the positon of this tone up or down, Then click , to save these tone file into the BIN file.

  • Page 61: Appendix 4. Equipment Software Upgrades

    NC-AD300E Manual Appendix 4. Equipment software upgrades Key Code Code Code Code Function Function Function Function Discription Discription Discription Discription **00# Get line number **01# Get line caller ID **19*Old pwd *new pwd# Subscriber line to change password **10*0 password#...

  • Page 62: Appendix 5. Equipment Software Upgrades

    NC-AD300E Manual **48*yymmdd# Set year-month-day **48*yymmddhhmmss# Set year-month-day-hour-miniute-second **49*00# Select present time **49*01# Select time(hhmmss) **49*02# Select **96# Device version ID **97# Device **98* new IP address# Set device address,the format XXX*XXX*XXX*XXX **99# Attach device IP address Appendix 5. Equipment software upgrades Note: Be careful about software upgrade ,improper operation will cause the device not work.

  • Page 63: Appendix6.Ss7Signaling Messages Introduction

    NC-AD300E Manual flags (f) : 0x20 Attached TCP/IP interface to at0. No link,set speed:100,duplex:FullDuplex No link,set speed:100,duplex:FullDuplex Attaching network interface lo0... done. Begin to Load pbxe.bin And then use the "x" command to start device can be. Note: When you upgrade from the boot state, must first set boot parameters correctly.
  • Page 64 NC-AD300E Manual FOT（Forward-transfer signal） FSM（Forward set-up message） GRA（Circuit group reset-acknowledgement message） GRM（Circuit group supervision messages） GRQ（General request massage） GRS（Circuit group reset message） GSM（General forward set-up information message） HBA（Hardware failure oriented group blocking-acknowledgement message） HGB（Hardware failure oriented group blocking message） HGU（Hardware failure oriented group unblocking message）...

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