The Telephone; About This Guide; Overview - Avaya 2420 User Manual

The Telephone

About this Guide

This guide describes how to use all the features on your Avaya IP Office 2420/5420 phone.
For basic phone settings and functionality, refer to the relevant Quick Reference Guide for your IP Office
phone.
Further information about IP Office is available from www.avaya.com/support and also from
http://marketingtools.avaya.com/knowledgebase.

Overview

This guide covers the use of the 2420 and 5420 phones on IP Office. Both phones are similar, however
the 5420 is only supported on the IP Office whereas the 2420 is supported on a range of Avaya phone
systems.
1. Display, Call Appearance and Feature Buttons: Call Appearance keys enable you to handle
multiple calls and the display shows call information. Details on system features (allocated by
your system administrator) can also be displayed. See Call Appearance Keys and Overview of
the Function Keys.
2. Message Lamp: The lamp is used as follows:
On (Continuous): There are new messages in your voicemail mailbox, or another
1.
mailbox for which you have been configured to receive "Message Waiting Indication".
Flashing: The lamp can also be set to flash when the phone receives a call. See Ring
2.
Options.
3. Previous/Next Page: Move through the different pages of the call handling, speed dials
and call log screens. Also used to move the cursor during data entry.
4. MESSAGES: Access your mailbox.
2420 and 5420 User Guide
IP Office 4.0 15-601077 Issue 8 (11th December 2006)
Page 1