Call Appearance Key Icons; System Features - Avaya 2420 User Manual

2420 and 5420 User Guide

Call Appearance Key Icons

The icons displayed against the Call Appearance/Feature keys, allow you to determine the status (for
example, on HOLD) of each call. Icons also indicate whether a feature has been activated for a
particular button.

Incoming Call:
A symbol next to a call appearance key indicates an incoming call.

Connected:
A symbol next to a call appearance key indicates that it is the currently connected call. The
caller's phone number (if available) is also shown. To put the call on hold, press
displayed.

On HOLD:
A symbol next to a call appearance key indicates a call on hold. To take the call off hold and
put any other current call on hold, press

Function Active:
The button to the left or right of the function key is active.

System Features

System Features can only be set against soft Function Keys by your system administrator. However,
your system administrator may allocate you two 'self administrator' features that will enable you to add
System Features to your soft Function Keys.
In addition, there are a number of System Features that you can always access yourself by the use of
short codes. Refer to System Features Introduction for details of System Features that you can always
access yourself by dialling short codes. For example, to listen to your voicemail messages, dial *17.
2420 and 5420 User Guide
IP Office 4.0
.
15-601077 Issue 8 (11th December 2006)
HOLD. An H is
Page 4