Avaya 2420 Quick Reference Manual
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The latest addition to digital telephone offerings by Telecommunications is the
Avaya 2420 multi-line set. This set is designed for high volume end-users working
in busy University departments. This new set is designed to provide various
features in a single easily accessible unit to assist in meeting the needs of today's
high volume of calls and information gathering for business and academic
pursuits. Features include:
Call Log
Speed Dial List
Large Screen Display
Additional Capabilities
Standard Functions
Avaya 2420 Model Telephone
General
Overview
This feature allows a user to customize how their set
tracks incoming and outgoing calls. The calls can be
incorporated into the telephone's speed dial list and
directory for personal records.
This feature provides
and manage up to 104 entries for daily speed dialing
activities. These entries are used for quick access to
frequently dialed numbers.
The new large screen design displays all feature and
calling options in a series of soft-key display screens.
The term soft-key refers to the fact that these buttons
are programmable to meet your particular department's
needs by your Telecommunications Account Manager.
Each 2420 set has a built in headset jack and
preprogrammed button for headset users. Previous
telephones in the Avaya product line required extra
equipment and/or programming. The 2420 is completely
headset ready.
The basic functions of the new 2420 model are based
upon the current functionality that is found in Avaya's
earlier digital model phones like the 6408, 6416, and the
6424 so users familiar with these phones will find this
model very user friendly.
Information
each user with the ability to store

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Summary of Contents for Avaya 2420

  • Page 1 Information The latest addition to digital telephone offerings by Telecommunications is the Avaya 2420 multi-line set. This set is designed for high volume end-users working in busy University departments. This new set is designed to provide various features in a single easily accessible unit to assist in meeting the needs of today's high volume of calls and information gathering for business and academic pursuits.
  • Page 2: Accessing The Call Log

    2420 Model Telephones - Call Log The 2420 has incorporated a new call log feature. Each telephone can store up to 100 entries in its call log. By default, all new calls are logged. Each user is able to change this feature using the Options feature in the display of their telephone.
  • Page 3 2420 Model Telephones - Call Log Call Log Detail Screen (example) Additional Call Log Information Your Call Log records up to 100 calls total. When the log reaches its limit, the log will automatically replace the oldest call registered wi th the new telephone call information.
  • Page 4: Speed Dial Overview

    13 upper and lowercase letters as well as other characters and numbers for easy dialing information. Speed Dial Access Users will access the Speed Dial feature by pressing SPDial from the Home screen on their 2420 set. Speed Dial Screen All items programmed in your personal speed dial list will appear in alphabetic order (or numeric order if you precede your entry with a number for ordering purposes).
  • Page 5 2420 Digital Phone Quick Reference Guide Custom Configurations via the Options Screen Self Test - Has the phone Ring Pattern - Press this perform a self diagnostic of button to choose one of eight all display capabilities. A different ring patterns. Use technician will use this if the >...
  • Page 6: Users Guide

    2420 Digital Phone Quick Reference Guide Screen Button Function Guide SET-ID - Your 2420 is a multi-line set. You will have Speed Dials - More multiple appearances of your customizable buttons for line so that you can receive your to program. (Please...
  • Page 7 2420 Digital Phone Quick Reference Guide Button Function Guide Quick Reference MESSAGES - One touch dialing to the GW Voicemail EXIT - Brings you back to Forward / Back - Takes you HOLD - Places your active System. The red light at the...

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