Troubleshooting - Strong SRT 8201 User Manual

8.0 TRoublEShooTIng

There may be various reasons for abnormal operation of the receiver. Check the receiver according to
the procedures shown below. If the receiver does not work properly after checking it, please contact
your dealer or the local Service Hotline. Do NOT try to open or disassemble the receiver. It may cause
a dangerous situation and warranty will be void.
Problem
LED indicator not lit
No signal found
No picture or sound on TV or
amplifier
Scrambled channel
Message
No response to remote control
Forgotten PIN code
Forgotten channel lock code
After moving the receiver to
another room/area you are no
longer able to receive digital
reception
The receiver switches off
automatically.
20
Possible cause
Mains lead unplugged
Aerial is disconnected
Aerial is damaged/misaligned
Out of digital signal area
Active antenna requires to
switch ON antenna power/
external power
HDMI or SCART is not selected
on your TV or amplifier or the
unit is set to higher resolution
as the TV supports.
TV/amplifier is not switched on
Channel is scrambled
Receiver off
Remote not aimed correctly
Front panel obstructed
Remote batteries exhausted
Antenna signals are too weak
The signal strength/quality
might be less than before, if
using an indoor antenna.
Auto Standby function
enabled.
PART 1 • English
What to do
Check mains plug
Check aerial lead
Check aerial
Check with dealer
Switch receiver's Antenna
Power ON/connect external
power
Switch to correct TV/amplifier
input
Select lower resolution on
receiver
Switch TV/amplifier on.
Check if S / PDIF connection
is used.
Select alternative channel
Plug in and turn on plug
Aim remote at front panel
Check for obstructions
Replace remote batteries
Default PIN is 1234
Contact local Service Hotline or
send email to our Support via
www . strong . tv
Press the INFO button on
remote 3x to call up signal
bars and adjust antenna for
(maximum) reception
or rescan channels
When using an active antenna,
check antenna power.
Try to use an outdoor antenna.
Disable auto standby. See
section 7.3.7 for details.