Answering Calls; Answering A; Call Pickup - Avaya T7316E User Manual

2.2 Answering Calls

You can answer telephone calls that are ringing your extension or at another extension. If you regularly pick up calls for a
specific extension you can program a
1. If already on a call, end the call (by pressing
2. While the call is alerting, additional soft key options may be displayed:
· To VM
This option sends the ringing call to voicemail to leave a message in your mailbox.
· Ignore
This option does not affect the incoming calls but temporarily turns off the ringer.
3. If you pick up the handset you are connected to the incoming call. To answer a call alerting on a specific line, press
that button.
2.2.1 Answering a Page Call
There are two type of calls which your phone will automatically answer the call so that you automatically hear the caller.
This will only happen if your phone is currently idle, ie. not on another call.
Three Beeps
A call connected automatically after three beeps is a direct voice call to your extension only. The call is connected and
answered automatically. You can speak to the caller without taking any further action.
Single Beep
A call connected automatically after a single beep is a page call a group of which your phone is a member. You can hear
the caller but they cannot hear you.
To answer the call, turning it into a normal call between just you and the caller, press Feature 3 or press the Answer
soft key.

2.2.2 Call Pickup

If you hear another phone ringing, there are a number of ways that you can answer the call if you know the user, group or
line being called.
1. If already on a call, end the call (by pressing
2. Press an idle Intercom or Call Appearance button.
· To pickup a call ringing at a particular extension:
Dial 6 followed by the extension number at which the call is ringing or parked.
· To pickup the longest waiting call in a pickup group:
Dial 66 followed by the pickup group number (1 to 4).
· To pickup the call ringing on a particular line:
Dial 68 followed by the two digit line number.
3. You can continue the call handsfree or switch to using the handset by lifting it.
To Create a Call Pickup Button
1. At the phone press Feature *3. Program Ext: is displayed.
2. Press the button that you want to edit or enter the button number to select the button. The current setting of the
button is displayed.
3. Press the first intercom or call appearance button.
4. Dial 6 followed by the target extension number.
5. The button function is changed to Call Pickup followed by the target extension number.
· To finish, end the call or press the
Partner Version T7316E Phone User Guide
IP Office Essential Edition
call pickup button for that specified extension.
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Release) or put it
Release) or put it
Release button.
on hold (by pressing
20
on hold (by pressing
20
- Issue 3d (14 March 2011)
Hold).
Hold).
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