Avaya Norstar M7310 User Manual

Avaya Norstar M7310 User Manual

Ip office basic edition
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IP Office Basic Edition
Norstar Mode M7310 Phone User
Guide
- Issue 4a - (14 June 2012)

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Summary of Contents for Avaya Norstar M7310

  • Page 1 IP Office Basic Edition Norstar Mode M7310 Phone User Guide - Issue 4a - (14 June 2012)
  • Page 2 Avaya is not responsible for the contents or reliability of any linked Web sites consent of Avaya can be a criminal, as well as a civil, offense under the referenced within this site or documentation(s) provided by Avaya. Avaya is applicable law.
  • Page 3: Table Of Contents

    ..............40 6.2 Contrast ..............40 6.3 Ringer Volume ..............40 6.4 Button Programming ..............40 6.5 Configuring SSL VPN Service ..............43 Norstar Mode M7310 Phone User Guide Page 3 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 5: M7310 Telephone

    Chapter 1. M7310 Telephone Norstar Mode M7310 Phone User Guide Page 5 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 7: Ip Office Basic Edition - Issue 4A (14 June

    M7310 Telephone: 1. M7310 Telephone This guide covers operation of a M7310 phone on an IP Office Basic Edition - Norstar Mode phone system. Norstar Mode M7310 Phone User Guide Page 7 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 8: Which Telephone System

    To check what system you are one, press Feature 9*80. If your system is a IP Office Basic Edition - Norstar Mode system. Instead the display will show the software level the system is using. If you hear an error tone, contact your system administrator to obtain the appropriate M7310 user guide Norstar Mode M7310 Phone User Guide...
  • Page 9: Programmable Buttons

    M7310 Phone Buttons 10/22 14/26 18/30 11/23 15/27 19/31 12/24 16/28 20/32 13/25 17/29 21/33 Shift Display Release Feature Hold – Volume Norstar Mode M7310 Phone User Guide Page 9 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 10: Dialing Codes

    Call the available extensions in one of the hunt groups (1 to 6). Group Hunting – Page *77 <Hunt Group> Page the first available extension in one of the hunt groups (1 to Norstar Mode M7310 Phone User Guide Page 10 IP Office Basic Edition...
  • Page 11: Feature Codes

    Displays the IP address of the systems LAN port. System Speed Dial : Feature 0600 to 0699 · Dial the selected system speed dial. Norstar Mode M7310 Phone User Guide Page 11 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 12: Status Letters

    · S = System Alarm If you are configured as a system phone, an S in the phone's display indicates a system alarm. Norstar Mode M7310 Phone User Guide Page 12 IP Office Basic Edition...
  • Page 13: Call Handling

    Chapter 2. Call Handling Norstar Mode M7310 Phone User Guide Page 13 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 14: Making Calls

    1. While the call is still ringing or if you hear busy, press the AutCB soft key. 2. End your call attempt. Norstar Mode M7310 Phone User Guide Page 14 IP Office Basic Edition...
  • Page 15: Redial

    70. If you make an internal call to *70, you will page both the loudspeaker device and the available users in the calling group 71. Norstar Mode M7310 Phone User Guide Page 15 IP Office Basic Edition...
  • Page 16: Answering Calls

    5. The button function is changed to Call Pickup followed by the target extension number. · To finish, end the call or press the Release button. Norstar Mode M7310 Phone User Guide Page 16 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 17 To Use a Call Pickup Button 1. Press the Call Pickup programmed button for the specified extension number. You are connected to the call that was ringing the specified extension. Norstar Mode M7310 Phone User Guide Page 17 IP Office Basic Edition...
  • Page 18: Speed Dialing

    An auto dialing button is used to store a frequently used or important number. Whenever the number needs to be dialed, pressing the button will dial the stored number. Norstar Mode M7310 Phone User Guide Page 18 IP Office Basic Edition...
  • Page 19 5. The current setting of the button will now be AD-I (auto dial intercom) or AD-O (auto dial other) followed by the stored number. · To finish, end the call or press the Release button. Norstar Mode M7310 Phone User Guide Page 19 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 20: Adjusting The Volume

    To Retrieve a Parked Call 1. Press an Intercom or Call Appearance button and then 6 followed by the extension number of the extension that parked the call. Norstar Mode M7310 Phone User Guide Page 20 IP Office Basic Edition...
  • Page 21: Transferring Calls

    3. Dial Feature 986. The current setting of the button will now be set to Voice Mailbox Transfer. · To finish, end the call or press the Release button. Norstar Mode M7310 Phone User Guide Page 21 IP Office Basic Edition...
  • Page 22: Conferencing Calls

    4. When the party you want to drop is displayed # (or press Release). 5. Wait a few seconds for the display to return to normal or press Exit soft key. Norstar Mode M7310 Phone User Guide Page 22 IP Office Basic Edition...
  • Page 23: Using Handsfree

    · In conference rooms, a separate speakerphone is recommended, since the built-in speaker on a system telephone is designed for individual use. Norstar Mode M7310 Phone User Guide Page 23 IP Office Basic Edition...
  • Page 24: Using A Headset

    3. You are now joined with the call. All parties on the call hear a single beep. Norstar Mode M7310 Phone User Guide Page 24...
  • Page 25: Other Features

    Chapter 3. Other Features Norstar Mode M7310 Phone User Guide Page 25 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 26: Absent Text Messages

    To Manually Cancel Forwarding 1. Press Feature #4. · Alternatively, use the same process as setting a forward and enter you own extension number as the destination. Norstar Mode M7310 Phone User Guide Page 26 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 27: Call Coverage

    1. At the phone press Feature *3. Program Ext: is displayed. 2. Press the button that you want to edit or enter the button number to select the button. The current setting of the button is displayed. Norstar Mode M7310 Phone User Guide Page 27 IP Office Basic Edition...
  • Page 28: Locking Your Extension

    3. Dial Feature 900. The current setting of the button will now be set to Account Code Entry. · To finish, end the call or press the Release button. Norstar Mode M7310 Phone User Guide Page 28 IP Office Basic Edition...
  • Page 29: Do Not Disturb

    · To enter a multiple digit wildcard, press the middle display soft key. The wildcard is shown as an N. · To finish, end the call or press the Release button. Norstar Mode M7310 Phone User Guide Page 29 IP Office Basic Edition...
  • Page 31: Using Voicemail

    Chapter 4. Using Voicemail Norstar Mode M7310 Phone User Guide Page 31 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 32: 4. Using Voicemail

    Once a new message has been listened to, it is marked as 'old' and is automatically deleted after 24 hours. If you do not want the message deleted, you must mark it as 'saved' by pressing 5 while listening to the message. Norstar Mode M7310 Phone User Guide Page 32...
  • Page 33: Voicemail Coverage On/Off

    3. Dial Feature 984. The current setting of the button will now be set to VMS Cover. · To finish, end the call or press the Release button. Norstar Mode M7310 Phone User Guide Page 33 IP Office Basic Edition...
  • Page 34 Norstar Mode M7310 Phone User Guide Page 34 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 35: Your Call Log

    Chapter 5. Your Call Log Norstar Mode M7310 Phone User Guide Page 35 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 36: Accessing The Call Log

    · Delete all the call log records, not just the current types of records being shown. 3. To exit the call log, press the Feature button. Norstar Mode M7310 Phone User Guide Page 36 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 37: Viewing Call Details

    · Add to Your Personal Directory: Press 0 (or press the +Dir soft key). · Return to the Calls Display: Press * (or press the Back soft key). Norstar Mode M7310 Phone User Guide Page 37 IP Office Basic Edition...
  • Page 38: Making A Call

    (Personal...) or to the system speed dials (External...). Use the key to select which. 4. Press # (or press the Selct soft key). Norstar Mode M7310 Phone User Guide Page 38 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 39: Phone Settings

    Chapter 6. Phone Settings Norstar Mode M7310 Phone User Guide Page 39 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 40: Naming Your Extension

    · Auto Dial - Intercom: Button 01, <Extension Number> This function allows you to make a call to another specified extension. The button lamp will also indicate when that other extension is in use. Norstar Mode M7310 Phone User Guide Page 40 IP Office Basic Edition...
  • Page 41 This function allows you to answer a call being presented to any extension that is a member of the pickup group (1 to 4) configured for the button. Norstar Mode M7310 Phone User Guide Page 41 IP Office Basic Edition...
  • Page 42 24-hours period for any other extension. · Voicemail Collect: Button 01, 777 Access your mailbox. If the button has an indicator, it is lit when you have any new voicemail messages. Norstar Mode M7310 Phone User Guide Page 42 IP Office Basic Edition...
  • Page 43: Configuring Ssl Vpn Service

    · If you press Remove, the selected tunnel is set to 'Not Active.' 5. Press Done to save your changes. Norstar Mode M7310 Phone User Guide Page 43 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 45 Call Log Hold Meeting until 26 Start Menu Contact Call log Message Alert Notification 40 Contrast 40 Missed 36, 37, 38 Norstar Mode M7310 Phone User Guide Page 45 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 46 Unlock 28 Unsupervised Call Transfer 21 Voicemail Coverage Transfer Volume 20 Wake Up Service 40 With Cust. until 26 With visitors until. 26 Norstar Mode M7310 Phone User Guide Page 46 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 47 Norstar Mode M7310 Phone User Guide Page 47 IP Office Basic Edition - Issue 4a (14 June 2012)
  • Page 48 Performance figures and data quoted in this document are typical, and must be specifically confirmed in writing by Avaya before they become applicable to any particular order or contract. The company reserves the right to make alterations or amendments to the detailed specifications at its discretion. The publication of information in this document does not imply freedom from patent or other protective rights of Avaya or others.

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