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Summary of Contents for Avaya T7000
- Page 1 IP Office T7000 Telephone User Guide - Issue 03a - (09 June 2016)
- Page 2 Concurrent User License (CU). End User may install and use the Software on multiple Designated Processors or one or more Servers, so long as only the licensed number of Units are accessing and using the Software at any given time. A “Unit” means the unit on which Avaya, at its sole discretion, bases the pricing of its licenses and can be, without limitation, an agent, port or user, an e-mail or voice mail account in the name of a person or corporate function (e.g., webmaster or helpdesk), or a directory entry in the...
- Page 3 Named User (defined below); or (ii) install and use each copy or Instance of the Software on a Server so long as only authorized Named Users access and use the Software. “Named User”, means a user or device that has been expressly authorized by Avaya to access and use the Software.
- Page 4 Contact Avaya Support See the Avaya Support website: https://support.avaya.com for product or Hosted Service notices and articles, or to report a problem with your Avaya product or Hosted Service. For a list of support telephone numbers and contact addresses, go to the Avaya Support website: https://support.avaya.com (or such successor site as designated by Avaya), scroll to the bottom of the page, and select Contact Avaya Support.
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Page 5: Table Of Contents
9.2 Forwarding Calls ..............48 12.26 Park Slot Number ..............67 9.2.1 Forward Unconditional ................49 12.27 Ringing Line Preference ..............67 T7000 Telephone User Guide Page 5 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... - Page 6 ..............67 12.30 System Administrator ..............67 12.31 System Phone User ..............67 12.32 Twinning ..............67 Document History Index ................71 T7000 Telephone User Guide Page 6 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com...
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Page 7: Telephone Overview
Chapter 1. Telephone Overview T7000 Telephone User Guide Page 7 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 9: T7000 Telephone
1.1 T7000 Telephone On IP Office, the T7000 telephone is supported by IP500v2 IP Office systems running IP Office Release 7.0 and higher software. This guide is for IP Office Standard Version mode, separate user guides exist for other IP Office operation modes. -
Page 10: Button Functions
The function for each programmable button can be set by you or by your system administrator. Last Number Redial Call Forwarding All Transfer Conference Feature Hold – Volume T7000 Telephone User Guide Page 10 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 11: Feature Codes
Parking Calls · Call Unpark: Feature #74 <park slot number> Unpark a call. The code is followed by the park slot number used to park the call. T7000 Telephone User Guide Page 11 IP Office - Issue 03a (09 June 2016) -
Page 12: Short Codes
*14# to cancel follow me. · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. T7000 Telephone User Guide Page 12 IP Office - Issue 03a (09 June 2016) - Page 13 Have voicemail ring your phone when you have any new messages. It will call when you use the phone. · Voicemail Ringback Off: *49 Switch off ringback. T7000 Telephone User Guide Page 13 IP Office - Issue 03a (09 June 2016)
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Page 14: Tones
T7000 Special Tones As the T7000 does not have a display, it uses a number of additional tones that are heard when using the Feature button. · Confirmation Tone: A high pitch single beep. -
Page 15: What's My Extension Number
Other Phones The T7000 is one of a range of similar phones that are supported by the telephone system. Most of the Feature codes supported by the T7000 can also be used on these other phones. -
Page 17: Making Calls
Chapter 2. Making Calls T7000 Telephone User Guide Page 17 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 18: Virtual Call Appearances
With the phone idle but a call alerting: · Going off-hook or pressing Hold will answer the call. T7000 Telephone User Guide Page 18 IP Office - Issue 03a (09 June 2016) -
Page 19: Setting A Callback
You can redial the number of the last outgoing call that you made. · This function can be assigned to a programmable button. This allows it to be accessed in a single key press. 1. To redial the last number called, press Feature 5. T7000 Telephone User Guide Page 19 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 20: Making A
· This function can be assigned to a programmable button. This allows it to be accessed in a single key press. 1. Press Feature 69. 2. Dial the target user extension number. T7000 Telephone User Guide Page 20 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 21: Using Speed Dials
#. · To dial a system speed dial: Dial the 3-digit system speed dial number between 000 to 999. T7000 Telephone User Guide Page 21 IP Office - Issue 03a (09 June 2016) - Page 22 T7000 Telephone User Guide Page 22 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com...
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Page 23: Answering Calls
Chapter 3. Answering Calls T7000 Telephone User Guide Page 23 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 24: Answering A
You can be paged if you have no call in progress or only held and or parked calls. After a single tone, the page is heard through the phone's speaker. If you are currently on a call or set to do not disturb your phone is not paged. You cannot answer a page call. T7000 Telephone User Guide Page 24 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 25: Call Pickup
Pickup a call ringing a user's extension number (N). · Pickup a Group Members Call: *53*N# Pickup a call ringing the members of a group (N). This does not necessarily have to be a group call. T7000 Telephone User Guide Page 25 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 27: Call Controls
Chapter 4. Call Controls T7000 Telephone User Guide Page 27 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 28: Adjust The Call Volume
4.2 Switching Between Calls You can use the Hold key to cycle between your virtual call appearances including held calls and dial tone. T7000 Telephone User Guide Page 28 IP Office - Issue 03a (09 June 2016) -
Page 29: Transferring Calls
The phone does not have a socket for connecting a headset. 4.7 Ending Calls If the call is connected on the phone's handset, replacing the handset will end the call. T7000 Telephone User Guide Page 29 IP Office - Issue 03a (09 June 2016) -
Page 30: Groups
Set a group into night service status by entering its extension number (N). · Night Service Status Off: *21*N# Take a group out of night service status by entering its extension number (N). T7000 Telephone User Guide Page 30 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 31: Holding And Parking Calls
Chapter 5. Holding and Parking Calls T7000 Telephone User Guide Page 31 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 32: 5. Holding And Parking Calls
... the call can be used to start or add calls to a conference..the call is assigned a unique ID. T7000 Telephone User Guide Page 32 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 33: Parking Calls
As the T7000 has no display, it can only park a single call and only into the first park slot number configured by your system administrator. -
Page 34: Holding Calls
When you already have a call on hold and a call connected, you can connect them by starting a conference. Press Feature 3. Your current call and the held call will be connected. You can now drop yourself from the conference. T7000 Telephone User Guide Page 34... -
Page 35: Conference Calls
Chapter 6. Conference Calls T7000 Telephone User Guide Page 35 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 36: Starting A Conference
This only applies to conference calls hosted by your own telephone system. Holding your call to a conference hosted on another telephone system will cause that conference to hear your system's music on hold. T7000 Telephone User Guide Page 36... -
Page 37: Holding A Conference Call
When you already have a call on hold and a call connected, you can connect them by starting a conference. Press Feature 3. Your current call and the held call will be connected. You can now drop yourself from the conference. T7000 Telephone User Guide Page 37... -
Page 39: Voicemail
Chapter 7. Voicemail T7000 Telephone User Guide Page 39 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 40: Message Waiting Indication
(24 hours for embedded voicemail, 30 days for Voicemail Pro). For voicemail messages on a Voicemail Pro system, the system administrator can customize the delay and can also apply automatic deletion times to new and saved messages. T7000 Telephone User Guide Page 40 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 41: Logging In/Out
Chapter 8. Logging In/Out T7000 Telephone User Guide Page 41 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 42: 8. Logging In/Out
However this only applies when moving between 1400, 1600, 9400, 9500, 9600, M-Series, T-Series phones. Other phone types store the information on the phone and that information does not move with you when you login or out. T7000 Telephone User Guide Page 42 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 43: Logging In On A Phone Already In Use
. If you have a login code, to logout dial *36. T7000 Telephone User Guide Page 43... -
Page 45: Redirecting Calls
Chapter 9. Redirecting Calls T7000 Telephone User Guide Page 45 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 46: 9. Redirecting Calls
Follow Me Follow Me To Follow Me Here Forward Forward on Busy Forward on No Answer Forward Unconditional Do Not Disturb Twinning T7000 Telephone User Guide Page 46 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 47: Follow Me
*14# to cancel follow me. · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. T7000 Telephone User Guide Page 47 IP Office - Issue 03a (09 June 2016) -
Page 48: Forwarding Calls
· Switch Forward On Busy On: *03 · Switch Forward On Busy Off: *04 · Switch Forward on No Answer On: *05 · Switch Forward on No Answer Off: *06 T7000 Telephone User Guide Page 48 IP Office - Issue 03a (09 June 2016) -
Page 49: Forward Unconditional
Switch on forward unconditional. A destination must have been set. · Switch Forward Unconditional Off: *02 · Include Group Calls in Forward Unconditional: *50 · Exclude Group Calls from Forward Unconditional: *51 T7000 Telephone User Guide Page 49 IP Office - Issue 03a (09 June 2016) -
Page 50: Forward On Busy
· Switch Forward On Busy On: *03 · Switch Forward On Busy Off: *04 · Switch Forward on No Answer On: *05 · Switch Forward on No Answer Off: *06 T7000 Telephone User Guide Page 50 IP Office - Issue 03a (09 June 2016) -
Page 51: Forward On No Answer
· Switch Forward On Busy On: *03 · Switch Forward On Busy Off: *04 · Switch Forward on No Answer On: *05 · Switch Forward on No Answer Off: *06 T7000 Telephone User Guide Page 51 IP Office - Issue 03a (09 June 2016) -
Page 52: Do Not Disturb
Remove a number (N) from your list of do not disturb exceptions. · Cancel All Forwarding: *00 Switch off any forwarding. Includes forward unconditional, forward on busy, forward on no answer, follow me and do not disturb. T7000 Telephone User Guide Page 52 IP Office - Issue 03a (09 June 2016) -
Page 53: Twinning
Mobile twinning is twinning where your calls ring at both your phone and at another number which can be an external number. You can assign a programmable button to turn twinning on or off and to set the number to which you are twinned. T7000 Telephone User Guide Page 53 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 55: Phone Settings
Chapter 10. Phone Settings T7000 Telephone User Guide Page 55 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 56: Ringer Sound
2. Use the soft and loud volume buttons to change the volume to the level required. 3. The function will automatically cancel after a 5 seconds. T7000 Telephone User Guide Page 56 IP Office - Issue 03a (09 June 2016) -
Page 57: Button Programming
Chapter 11. Button Programming T7000 Telephone User Guide Page 57 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 58: Erasing A Button
2. Press the button you want to erase. You cannot override any button configured to a appearance function your system administrator. 3. Press Hold. T7000 Telephone User Guide Page 58 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 59: Auto Dial Button
3. Enter the extension number of the user for who you want a button. · The button deletes the last digit entered. 4. As soon as a valid number is entered, the value is saved and the button set. T7000 Telephone User Guide Page 59 IP Office - Issue 03a (09 June 2016) -
Page 60: Feature Button
· Timer: 77 Transfer : 70 · Last Number Redial · · Page : 60 · Retrieve Messages : 65 · T7000 Telephone User Guide Page 60 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 61: Button Functions
A button set to this function can be press to redial the number of the last outgoing call that you made. You can redial the number of the last outgoing call that you made. T7000 Telephone User Guide Page 61... -
Page 62: Page Group
A button set to this function calls another user. The button is set to match another user's extension number, see Internal Auto Dial 11.5.15 Voicemail A button set to this function accesses your voicemail mailbox. T7000 Telephone User Guide Page 62 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 63: Glossary
Chapter 12. Glossary T7000 Telephone User Guide Page 63 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... -
Page 64: Abbreviated Ring
· Enabling do not disturb will not affect any calls already being presented to your phone. · You can still use the phone to make outgoing calls. When you go off-hook you will hear broken dial tone. T7000 Telephone User Guide Page 64... -
Page 65: Do Not Disturb Exceptions
· The forward on busy and forward on no answer options both use the same separate destination number. However if that number has not been set, they use the same destination as set for forward unconditional. T7000 Telephone User Guide Page 65... -
Page 66: Group
They can then also set which groups of which you are a member, should have their missed calls shown as part of your missed calls call log. This does not require the group call to have been presented to you and missed. T7000 Telephone User Guide Page 66... -
Page 67: Mobile Twinning
For example, for extension 201, the first parked call uses park slot number 2010 if available. For the T7000, only the single automatic park slot of extension number plus 0 is used. Call park buttons can be configured to match specific park slot numbers. A call parked using that button is given that park slot number. -
Page 69: Document History
Chapter 13. Document History T7000 Telephone User Guide Page 69 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... - Page 70 · Note for T7208 regarding "Disable Speakerphone" for headset operation. 9th June 2016 · Update for Release 10.0. Note regarding option to see internal user busy status when making calls. T7000 Telephone User Guide Page 70 IP Office - Issue 03a (09 June 2016)
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Page 71: Index
Call No Answer 51, 65 Answer a Page Divert All Auto Answer Button Automatic Intercom Do Not Disturb 52, 61, 64 T7000 Telephone User Guide Page 71 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com... - Page 72 Short Code 25, 30, 33, 36, 40, 42, 47, 48, 49, 50, 51, 52, Line Preference Idle Line Preference Do Not Disturb 12, 52 Ringing T7000 Telephone User Guide Page 72 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com...
- Page 73 12, 33 Unsupervised Transfer 29 User Button 62 Virtual Call Appearances 18 Voicemail 62 Short Codes 12, 40 Volume Call Ringer T7000 Telephone User Guide Page 73 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com...
- Page 75 T7000 Telephone User Guide Page 75 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com...
- Page 76 Template: 26th January 2016 © 2016 Avaya Inc. All rights reserved. T7000 Telephone User Guide Page 76 IP Office - Issue 03a (09 June 2016) Comments on this document? infodev@avaya.com...
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