Dispenser Troubleshooting - Lever Models; Lever Model Troubleshooting Guide - Follett 12 Installation, Operation And Service Manual

Ice capacity test
Ice machine production capacity can only be determined by weighing ice produced in a specifi c time period.
1. Remove top panel and hopper lid of unit.
2. Weigh and record weight of container used to catch ice.
3. Run ice machine for at least 15 minutes.
4. Catch ice for 15 or 20 minutes.
5. Weigh harvested ice and record total weight.
6. Subtract weight of container from total weight.
7. Convert fractions of pounds to decimal equivalents (Ex. 6 lbs 8 oz = 6.5 lbs).
8. Calculate production using following formula:
1440 min. × wt. of ice produced
Total test time in minutes
9. Calculated amount per 24 hours should be checked against rated capacity for same ambient and water
temperatures in Ice Production Table (see page 23).
Dispenser troubleshooting
Disconnect power to unit before putting hands or arms in storage area or attempting any
!
repair or service to equipment.
Before calling for service:
• Check that no ice is in the dispenser bin are
• Check that all switches and circuit breakers are on
• Check that congealed ice is not causing a jam
• Check that all drains are clear

Lever model troubleshooting guide

Problem
Does not dispense ice.
Dispense wheel rotates
continuously.
Ice machine runs continuously.
Does not dispense water.
12CI400A • 12HI400A 220 V 60 Hz/230 V 50 Hz Dispensers
= production capacity/
Indicators
1. Power switch off or faulty.
2. Faulty dispense switch.
3. Wheel motor malfunction.
Dispense switch contacts are burned
out.
Faulty or incorrectly positioned bin
stat.
1. Faulty water solenoid valve.
2. Faulty dispense switch.
3. Power switch off or faulty.
24 hr. period
Corrective Action
1. Check switch – turn on or replace
if faulty.
2. Replace switch.
3. Check motor and capacitor and
replace
Replace dispense switch.
Check for proper positioning. If stat
does not open when ice is placed on
capillary tube, replace stat.
1. Replace water solenoid valve.
2. Replace dispense switch.
3. Check switch - turn on or replace if
faulty.
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